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Homewood Suites Newark-Cranford

3.0 of 5 2 Jackson Drive, Cranford, NJ 07016
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Homewood Suites Newark-Cranford
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Homewood Suites Newark-Cranford
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242 reviews from our community

Traveler rating
    91
    70
    36
    26
    19
See reviews for
113
18
11
70
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (242)
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    (52)
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    (78)
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    (65)
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    (47)
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Port Saint Lucie, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

I shouldn't complain, not much to complain about. Ventilation was noisy when it kicked on. Other than that it was very nice. I liked the two rooms so my wife could get in bed and I could watch a little TV.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Knoxville, Tennessee
1 review
3 of 5 stars Reviewed 5 days ago NEW

My family stayed in room 221 (2 bedroom) for three nights at this hotel. I was very disappointed with our room when we first opened the door. The door appeared to be worn and squeaked when opened. When we walked into the room there was a very over whelming horrible smell. It smelled like sewage. My husband called to let... More

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Crandon, Uganda
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Suite was excellent, fully equipped with a refrigerator, stove top, microwave and sink. Very roomy and clean. Hotel staff were professional and courteous. I would stay at Homewood Suites on my next travel.

Review collected in partnership with Homewood Suites by Hilton

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Llandudno
1 review
5 of 5 stars Reviewed 1 week ago

I've just returned to North Wales after a fantastic week in New Jersey, The Homewood Suites is a great hotel just off the Garden State Parkway, we had two suites on the second floor, the suites were brilliantly equipped, a large bedroom with a king size bed, a sofa bed in the lounge and a small kitchen with a fridge,... More

Was this review helpful? Yes
Luisa J, General Manager at Homewood Suites Newark-Cranford, responded to this review

Dear Guest, I'm thrilled to see you enjoyed your stay. I'll pass along your lovely words about Jenelle and Sebastian. It means everything to us that our staff is helpful and accommodating. We can't wait to see you agian, Luisa Jimenez General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

1. There was one front desk person onsite when the hotel was full with wedding parties and was sold out. The lines at check in were outrageous and the phone was ringing nonstop. The only saving grace of this property is the young lady that checked me in. There was no manager on duty and I was advised by the... More

Was this review helpful? Yes
Luisa J, General Manager at Homewood Suites Newark-Cranford, responded to this review

Keith, We are sorry we were not able to provide you with the quality of service that a Hilton HHonors Diamond member deserves. Please know that these issues are not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. If you would like to discuss these issues in more detail, we... More

Monroe, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a great place to stay with excellent value. The location is close to everything we wanted to do and the extra services make this an excellent choice for families and business travelers. We really enjoyed our stay and will stay here again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Luisa J, General Manager at Homewood Suites Newark-Cranford, responded to this review

Dear Joanne, I'm truly thankful for your comments. We love hearing when a guest is thoroughly satisfied. We hope to see you again in the near future. Thank you, Luisa Jimenez General Manager More

North Carolina Coast, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The friendly and helpful front staff was a pleasant welcome. Then we entered the rooms where one dining light was out, the light at beside was repaired with black electrical tape (very noticeable and unattractive when lying on bed), no chair in master king bedroom, HVAC unit was very loud during the night, the window from my king suite looked... More

Was this review helpful? Yes
Luisa J, General Manager at Homewood Suites Newark-Cranford, responded to this review

Dear Valued Guest, Thank you for your comments and feedback, it's greatly appreciated. I'm happy to hear that our front desk was welcoming and I also would like to apologize for the issues you encountered during your stay. I hope you allow us to better assist you again in the near future. Thank you, Luisa Jimenez General Manager More

Sarasota, Florida
Top Contributor
141 reviews 141 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I come here often for business meetings and the hotel is getting pretty long in the tooth. Also they do not participate in some of the Hilton Honors promotions...not sure why and no one could explain...either locally or at Hilton HQ. Their breakfasts are OK. The hotel is located in an area just off the NJ Parkway, making it difficult... More

Was this review helpful? Yes
Luisa J, General Manager at Homewood Suites Newark-Cranford, responded to this review

Dear Mr. ThomasP, Thank you for your comments and feedback. I'm happy to say that starting in December we'll be undergoing a complete renovation. I hope you continue to stay with us and we look forward to serving you again the future. Thank you, Luisa Jimenez General Manager More

Savannah GA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel had the most friendly staff and the best breakfast. When we checked in we were invited to a BBQ. It was so unexpected and it was perfect, because we were tired from the long drive and did not want to bother with finding dinner. The room was clean and comfy!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Luisa J, General Manager at Homewood Suites Newark-Cranford, responded to this review

Dear Shawnte, Thank you for your lovely comments. We're so happy to hear that we were extremely helpful and accommodating to you. We hope to see you again soon. Thank you, Luisa Jimenez General Manager More

Binghamton NY
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

This place needs a remodel. Carpets were dirty and ripped. AC didn't cool the 2 rooms and ceiling fan was very noisy. Car service was slow and no one knew what was going on when we called. Go to a different hotel. I will next time !!!!

Was this review helpful? Yes
Luisa J, General Manager at Homewood Suites Newark-Cranford, responded to this review

Dear Guest, Thank you for your comments. I'm excited to inform you that starting in December the hotel will be undergoing a complete renovation. I hope you reconsider staying elsewhere. We hope to see you again in the near future. Thank you, Luisa Jimenez General Manager More

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Additional Information about Homewood Suites Newark-Cranford

Address: 2 Jackson Drive, Cranford, NJ 07016
Phone Number:
Location: United States > New Jersey > Cranford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Newark-Cranford 3*
Number of rooms: 108
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Also Known As:
Homewood Suites Cranford Hotel Cranford
Homewood Cranford
Cranford Homewood Suites

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