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Homewood Suites Newark-Cranford

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2 Jackson Drive, Cranford, NJ 07016
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Homewood Suites Newark-Cranford
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Homewood Suites Newark-Cranford
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313 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ashburn, Virginia
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

I gave this hotel 5 stars because the staff is absolutely wonderful. The woman who checked us in was very warm and friendly. She was happy to answer my questions about finding a place for dinner and seemed to just be a genuinely nice person. Later that day, after my wife worked out in the gym, the man at the... More 

Was this review helpful? Yes
Elizabeth, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Other then having to wait an half an hour to an hour to check in, the hotel was nice. I do wish they had an indoor pool, as I was celebrating my daughters birthday and they were only able to get in the pool on the day of check in.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
dartmouth, Mass., United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was very satisfied with the layout of the suite and the cleanliness. The kitchenette was great. The bed was very comfortable along with the pillows. Nice room-darkening drapes. The staff was friendly and courteous. I would like to have seen the hot breakfast items cooked fresh.

Review collected in partnership with Homewood Suites by Hilton

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New York City, New York
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We decided to visit a couple of malls close to the hotel and were very happy with our experience. The room was clean and nicely decorated. My children loved the space to run around and the kitchen came in handy. We realized we can't live without a refrigerator and microwave again. The breakfast was very nice, I just wish there... More 

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columbus, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

Terrible experience - rattling air conditioner in bedroom - maintenance person could not fix since it was the type of unit installed; shower curtain with bad odor - not replaced despite informing the front desk and being told it would be replaced. Same oatmeal for days at breakfast that was hard to even scoop out; no granola or crumbs early... More 

Review collected in partnership with Homewood Suites by Hilton

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Marietta, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I originally booked our reservation through hotels.com who somehow never made the reservation with Homewood. I showed up with my 3 kids and not reservation. Homewood quickly found a great room to satisfy the needs of our family. They were friendly, understanding, efficient, and accommodating. They even had us in a new room within minutes after us reporting a drainage... More 

Review collected in partnership with Homewood Suites by Hilton

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Seattle, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We continue to choose the Cranford Homewood Suites for our yearly visit to NYC. We have stayed in the city prior to discovering this gem and now gladly "commute" into the city to do the "tourist thing". We have stayed in numerous luxury hotels in numerous major cities in the US and have yet to come across nicer staff than... More 

Review collected in partnership with Homewood Suites by Hilton

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1 review
2 of 5 stars Reviewed 1 week ago NEW

Staff very inattentive!! Brought my 15yr old little sister here with her friends for her birthday and was a very bad experience. Machines did not work. Staff walked past without speaking to us. Front desk staff spoke to everyone who walled thru the doors yet didn't acknowledge us while we were waiting on our car. I'm usually a 5star hotel... More 

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Forest, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice two room suite with all amenities working well. Full size refrigerator and microwave - not the little puny dorm room sized. Staff was very polite and helpful. Great value. I travel to the area several times each year and have now found a location I can look forward to.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Luisa J, Sales Coordinator at Homewood Suites Newark-Cranford, responded to this review

Dear Elomiami , Thank you for the wonderful feedback of your recent stay with us. I am proud to hear you received the "10" plus service we love to provide. If your travels bring you back to the Cranford-Newark area , we would love to see you again. Sincerely, Ms. Dyolinda "Ms.D" DeVallon Sales Coordinator More 

Creekside, Pennsylvania
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Staff are very courteous, hotel is decent. I am a tech kind of guy, their internet is horrible, very poor cell phone reception there as well. seemed clean, never had any issues that way. meals in the evening a nice touch, saves running out to get something

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