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All 9 Cherry Hill hotels

Extended Stay America - Philadelphia - Cherry Hill

2.5 of 5 Hotel   |   1653 East State Highway 70, Cherry Hill, NJ 08034
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Extended Stay America - Philadelphia - Cherry Hill
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Ranked #4 of 9 hotels in Cherry Hill
A recent review
3 of 5 stars Reviewed November 13, 2013
KnittingNut53110 Cudahy, Wisconsin
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38 people have reviewed this hotel

Traveler rating
    10
    9
    9
    3
    7
See reviews for
7
8
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Cudahy, Wisconsin
Top Contributor
89 reviews 89 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed November 13, 2013

The front staff was very welcoming. The laundry facilities were welcome although a bit pricey and in need of cleaning including the lint traps that had inches of lint. The breakfast was less than average with only cold choices and no milk. The room itself was nice and quiet. No ice was available except for the 24 cubes in the... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 11, 2013

For $90 a night I was not expecting there to be only the minimum level of service. There was never anyone visible at the front desk. One bar of soap and no shampoo was in the bathroom. There was a constant banging noise in the room above us all night long. Grab and go breakfast to basic to a new... More

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Manager_11525, General Manager at Extended Stay America - Philadelphia - Cherry Hill, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. Your comments were reviewed by the staff, and we will do everything in our power to make sure your experience is not repeated. I am grateful for... More

Durham, United Kingdom
Contributor
20 reviews 20 reviews
19 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 26, 2013

This was one of 5 Extended Stay's we used on a recent road trip. All were really excellent value, clean with a good, large room layout and full cooking/eating facilities. We used this Cherry Hill location as a base to visit Philadelphia and Atlantic City and on-route to New York City. The clothes washing drying facilities were very good, a... More

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Manager_11525, General Manager at Extended Stay America - Philadelphia - Cherry Hill, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm glad that you enjoyed your time with us here at our Cherry Hill property. I am pleased that you have experienced clean and comfortable guest rooms consistently with your stays at Extended Stay Americas. It is great to hear that our fully equipped... More

Chapel Hill, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2013

I have stayed at this hotel approximately once a year for the past several years. It is clean, conveniently located, and offers the convenience of a kitchenette with a full-size fridge. There is a great laundry facility as well. It is just off Interstate 295, so you don't have to drive all over creation to find it. If you have... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Philadelphia - Cherry Hill, responded to this review

Mary - Thank you so much for posting a review of our property. I'm so pleased to hear that you have been a repeat guest of our property over the years and that you have always been pleased with your stay. This means that we're doing something right and we're always ecstatic to hear that we are building brand loyalty... More

New York City, New York
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 3, 2013

I stayed here for 1 night just to rest and sleep prior to a race. I had very little expectations, thought for the price it would do fine. We checked in, got to our rooms to dump our stuff, then headed out for dinner and evening activities. First impression with room: outdated, dingy, some surfaces were sticky. Popcorn ceiling, dirty... More

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Manager_11525, General Manager at Extended Stay America - Philadelphia - Cherry Hill, responded to this review

I appreciate you taking the time to write a review of your experience with us. I was disheartened to read that you were not happy with the conditions of the property and overall did not have a comfortable stay. Please accept our apologies. To ensure that a situation like yours doesn't happen again, I am personally checking all guest rooms... More

Ithaca, New York
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed June 27, 2013

Stayed for 2 nights for a concert in Camden- we didn't need to be in Philly, and this was about 40% less expensive than some of the other hotels about 3 miles down the road. This worked for us. We checked in late- around 10 pm, and the check in was pleasant. All of the staff that we encountered were... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Philadelphia - Cherry Hill, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay with us! I am, however, sorry to hear that you were not pleased with the comfort of the mattress and the quality of the towels. Please know that we are constantly making improvements at our property and, as we... More

Sterling, VA
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 7, 2013

I had a comfortable stay here for a couple days last week. The room was clean, the TV was new, the Wifi was acceptable, and the breakfast was basic. The only gripe I have is there were no wake up calls available. This is the first hotel in my life that I encountered this. I used the alarm clock in... More

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Manager_11525, General Manager at Extended Stay America - Philadelphia - Cherry Hill, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that we were unable to provide you with a wake-up call and for the noise disturbances from the room next door. Still, we are happy to know that we were able to provide you with a comfortable stay and that... More

Bremerton, Washington
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 31, 2013

Very clean hotel room with great access to freeways. Friendly staff. Good access to Philadelphia attractions without downtown prices. Hallways were fairly smoky smelling. Non-smoking room was generally odor-free. Overall good experience.

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Manager_11525, General Manager at Extended Stay America - Philadelphia - Cherry Hill, responded to this review

I appreciate you taking the time to write such a glowing review. I truly appreciate your comments regarding the cleanliness of our hotel, the friendliness of our staff, and our accessibility to all major highways. Our most important goal is assuring that our guests are happy and it always pleases me when we get the type of feedback indicating that... More

1 review
1 of 5 stars Reviewed May 27, 2013 via mobile

I'd like to say I was awoken by a pinched bug crawling up my arm at 4AM but unfortunately I had yet to fell asleep. Between a horribly uncomfortable bed with the worst pile of old pillows, the noisy and confused air conditioner and random vacuuming I had yet to fall asleep. The room was filthy and even before the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Philadelphia - Cherry Hill, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that your recent stay with us did not meet your expectations. As this hotel’s manager, I can assure you that I have worked with my maintenance and housekeeping team to thoroughly inspect and address any issues in the room... More

1 review
5 of 5 stars Reviewed March 9, 2013 via mobile

I am a front desk agent/night auditor myself and I definitely expect great customer service wherever I go. Shakil was professional, outgoing, and genuine. He helped me with directions and even reccomended great places to visit in the greater Philadelphia area. After having a bad day, Shakil really made my day at check-in. Hooray for awesome front desk agents!!!

Was this review helpful? Yes
Manager-TOH, Manager at Extended Stay America - Philadelphia - Cherry Hill, responded to this review

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Philadelphia - Cherry Hill. It's always satisfying to read positive feedback from our valued guests. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds... More

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Additional Information about Extended Stay America - Philadelphia - Cherry Hill

Also Known As:
Cherry Hill Extended Stay
Extended Stay Cherry Hill
Address: 1653 East State Highway 70, Cherry Hill, NJ 08034
Phone Number:
Location: United States > New Jersey > Cherry Hill
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Cherry Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Philadelphia - Cherry Hill 2.5*
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