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Residence Inn Cherry Hill Philadelphia

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1821 Old Cuthbert Road, Cherry Hill, NJ 08034
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1 room 1 guest
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Residence Inn Cherry Hill Philadelphia
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157 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (37)
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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It was a nice hotel for an overnight trip. The swimming pool closed the next day due to high temperature. Overall, we were happy. A little confusing to get to if you do not have a GPS but as far as the location, it is not so bad.

Was this review helpful? Yes 1
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying with us we enjoyed accommodating you! Our pool is open from 9AM until 8:30PM 7 days a week. (seasonal) We only close it if it is raining or thunderstorming. I apologize for any miscommunication. Regards, Nathan Stephens General Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 1 night with friends after a concert at the Susquehanna Bank Center in Camden. Staff was very helpful and accommodating. The room was absolutely fabulous and came with everything! Beds were extremely comfortable and the room was easily accessible. My only complaint was that there was no door to the whole bathroom area, only to the tub.... More 

Was this review helpful? Yes
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying with us and I am glad you enjoyed the concert! Please come and stay with again if your travels bring you through our way! Regards, Nathan Stephens General Manager More 

Washington DC, District of Columbia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

How this property has escaped the attention of Marriott inspectors is quite concerning. It is somewhere between uncomfortable and unpleasant. The grounds, buildings, rooms & fixtures are very dated and tired. This Residence Inn still has the décor of the type I stayed in for 1 1/2 months back in 1988! And, from the look of the carpet, linens, dishes,... More 

Was this review helpful? Yes 2
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying with us we appreciate your review! We are an original Generation 1 Residence Inn although we complete renovations every few years. We are setup "condo" style rather than interior corridors. A lot of our guests appreciate the "home away from home" residential atmoshere we provide. I do understand your concerns regarding housekeeping and I can assure... More 

Sacramento
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Needed a place outside of Philadelphia on the way to NYC and this was perfect for our family. Easy to access the highway but in a quiet residential area so we could get a good night's sleep. Across the street from a gym which the hotel gives you a pass for. Has an outdoor pool and complimentary breakfast of eggs,... More 

Was this review helpful? Yes
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying with us! It sounds we were perfect for your travels through our area. We appreciate your review and look forward to accommodating you again! Regards, Nathan Stephens General Manager More 

Leicester, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A good price for a bed bedroom split level suit with kitchen and lounge area. Excellent location for NJ/PA area with plenty of nearby amenities. House keeping was very hit and miss-very late (after 4pm) in some days and often no towels or I corrects number left, wash cloth left in lounge, no decaf coffee left. Room is tired in... More 

Was this review helpful? Yes
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your review we appreciate it. We are resurfacing our tubs at the end of the month to improve the condition of our bathrooms. We are also looking to replace the tile and fireplaces soon. Thanks again for your feedback. Regards, Nathan Stephens General Manager More 

West Midlands, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location of the property is excellent not just for the Cherry Hill area, but also for visiting the wider NJ/PA/Philly area. Staff were friendly and welcoming. Suite was spacious however the facilities were a little tired and certainly could do with a refurbishment. Housekeeping was a little bit hit and miss over the week. Pool area was a nice feature... More 

Was this review helpful? Yes
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying with us we appreciate your feedback! Please let me know if you ever need anything from us here in CHerry Hill! Regards, Nathan Stephens General Manager More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 26, 2015

Great people across the board, check in staff, breakfast staff, housekeeping, maintenance. All greeted us warmly, and were very friendly. It is rare for a hotel staff to make such a favorable impression for just a one night stay. The suite we stayed in was very clean and very comfortable, but there were minor gaps in detail that detracted from... More 

Was this review helpful? Yes
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying with us and reviewing our property! I am scheduling rooms to have the tile replaced by the fireplaces and in the bathrooms that are needed. I appreciate your feedback. Regards, Nathan Stephens General Manager More 

Bayonne, New Jersey
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 20, 2015

My family and I stayed here last weekend. It's close to airport and the city. The staff were friendly and the room was very clean. They have good breakfast. The room has a full kitchen and they provide the dishes too. I recommend this hotel if your looking for a reasonabl and comfortable hotel stay.

Was this review helpful? Yes 1
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for allowing us to accommodate you we appreciate your business! Regards, Nathan Stephens General Manager More 

Rochester NY
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 19, 2015

The rooms are in great condition and the staff is friendly and accommodating. The breakfast is good but is identical every day and gets boring on a long stay. They also don't serve any whole grain bread. You have access to a health club across the street, which is large and fully equipped. Things got busy on the weekend with... More 

Was this review helpful? Yes
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying with us we appreciate your feedback. Residence Inn is in the process of revising the breakfast menu to offer additional varities and we hope to implement soon. Please come and stay with us again on your next trip through Cherry Hill! Regards, Nathan Stephens General Manager More 

Killen, Alabama
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 30, 2015

We had never stayed in a Residence Inn before but we gave it a shot this time and we are hooked on the chain. We got a two room suite and it was spacious clean and comfortable. The people at the front desk, both day and night, were exceptional. There is a first rate breakfast and at night they had... More 

Was this review helpful? Yes
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your review we enjoyed accommodating you! Pease come back and see us on your next trip through Cherry Hill. Regards, Nathan Stephens General Manager More 

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