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Residence Inn Cherry Hill Philadelphia

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1821 Old Cuthbert Road, Cherry Hill, NJ 08034
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Residence Inn Cherry Hill Philadelphia
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Residence Inn Cherry Hill Philadelphia
Residence Inn Cherry Hill Philadelphia
Residence Inn Cherry Hill Philadelphia
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146 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lansdale, Pennsylvania
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was a business trip where me, my wife, and our 15 year old son stayed at the Residence Inn. We stayed at the Residence Inn Cherry Hill because of its close proximity to the location to the hotel where a business event was taking place for 3 days and our experience with other Residence Inns. The hotel was clean... More 

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your recent stay and for your review. Please come and see us on your next trip through Cherry Hill! Regards, Nathan Stephens General Manager More 

Jerusalem, Israel
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a 2 floor room with loft. Private bed and bath for the parents, sofabed in the living room for the kids, and a loft for the other kids. Full kitchen and appliances. Fantastic breakfast, great staff...what more can one ask for really!?!

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your recent stay. We enjoyed accommodating you and hope you will visit us again soon! Regards, Nathan Stephens General Manager More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Terrible hotel as far as the staff goes. I had a horrible experience, harassed just about since I walked through the hotel doors. The hotel villas are beautiful but that's just about all to this place. It's dull and boring and obviously not a kid friendly place. The manager Nathan Stephen was rude, arrogant and I believe a bit racist.... More 

Was this review helpful? Yes 1
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your review. Residence Inn is very kid friendly we accommodate familes daily. Unfortunately, we were not able to come to an understanding during your stay. Regards, Nathan Stephens General Manager More 

New York City, New York
Top Contributor
58 reviews 58 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Been to numerous Residence Inns, but this one was the worst. Pros: Access to gym Great location (near philly) Full kitchen Nice staff Nice food (breakfast and dinner) Cons: Stains on carpet Stains on the kitchen table Dirt and dust on parts of the carpet Drain in the sink was broken (when you turned on the water, it instantly started... More 

Was this review helpful? Yes 1
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your feedback about your recent stay. I would like to talk to you in more detail about your challenges to ensure future guests do not have the same challenges with the room. Please call me at 856-429-6111 when you have time to talk. Regards, Nathan Stephens General Manager More 

Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 18, 2015

We stayed at this village style hotel for a weekend. Room has an amazing lay out. Full kitchen arranged very easy to use. Bedding is comfortable. Free breakfast in a modern designed lobby with nice lighting. Front desk staffs are professional and sincerely helpful. Parking is free. I don't mind stay just inside the hotel for a week if I... More 

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying at our "home away from home". We appreciate your kind words and enjoyed accommodating you. Please come back and see us on your next trip through Cherry Hill! Regards, Nathan Stephens General Manager More 

New York City, New York
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 11, 2015

I came here mostly because the rooms have fireplaces. These are real fireplaces. Not every room has them, so ask. The hotel is clean and well run. The fireplace in the first room that we got wasn't working, but they came quickly and moved us to a room with a good fireplace. There was a lot of snow on the... More 

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying with us. It is nice to be able to enjoy a nice fire on the cold winter nights in Jersey. Please come back and see us next time you are in the Cherry Hill area. Regards, Nathan Stephens General Manager More 

San Francisco, California
Top Contributor
65 reviews 65 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 4, 2015

Stayed there during one business visit, was pleasantly surprised by the room and friendly staff. The mobile app well done. Not that I go to Camden often (knock on wood), if I do go, this is the place I will stay again.

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your review! We enjoyed accommodating you and look forward to seeing you again. Regards, Nathan Stephens General Manager More 

London, United Kingdom
Top Contributor
157 reviews 157 reviews
126 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed December 19, 2014

We were impressed by the diligence of the staff and the general atmosphere on our first visit. So disappointing on our return. The front door did not open or shut well, and there was a good breeze blowing in. The fittings seemed tired and old. Our coffee machine ceased working and a pretty dirty and grim replacement was brought over... More 

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your comments about your recent stay with us. I apologize your stay was not as it was during your first visit. I will inspect the room you stayed in and ensure it has everything needed for future guests. Thanks again for your time. Regards, Nathan Stephens General Manager More 

Milan, Italy
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 3, 2014

It is some kind of alternative solution for accomodation. A residential resort with the houses split in different suites. Refrigerator, kitchen, fireplace, double bed room - all these included in such a proposal. Actually if your stay was planned for one night only, you'll not get a chance to use all of it. If your suite is placed on the... More 

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

I am sorry you are confused about Residence Inn by Marriott. We are an extended stay hotel where guests stay for sometimes weeks to months at a time, however, we have several guests that stay with us for one night only and love the spaciousness of our suites. Guests with families traveling on leisure also love the spaciousness of our... More 

Arlington, Virginia
Top Contributor
59 reviews 59 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed November 23, 2014

My wife and I stayed here with my in-laws, who hadn't been happy with the Holiday Inn in Cherry Hill the last time we made the trip. We were very glad we made the switch. My mother-in-law has mobility struggles, so they got a room for those with disabilities right across from the check-in building. We requested a room close... More 

Was this review helpful? Yes
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your recent stay and for allowing us to accommodate you! We appreciate your comments and we would love to accommodate you again on your next visit to Cherry Hill! Regards, Nathan Stephens General Manager More 

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