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Residence Inn Cherry Hill Philadelphia

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1821 Old Cuthbert Road, Cherry Hill, NJ 08034
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Residence Inn Cherry Hill Philadelphia
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Residence Inn Cherry Hill Philadelphia
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151 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
  • All months
    (151)
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    (37)
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    (37)
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    (25)
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Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great people across the board, check in staff, breakfast staff, housekeeping, maintenance. All greeted us warmly, and were very friendly. It is rare for a hotel staff to make such a favorable impression for just a one night stay. The suite we stayed in was very clean and very comfortable, but there were minor gaps in detail that detracted from... More 

Was this review helpful? Yes
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying with us and reviewing our property! I am scheduling rooms to have the tile replaced by the fireplaces and in the bathrooms that are needed. I appreciate your feedback. Regards, Nathan Stephens General Manager More 

Bayonne, New Jersey
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed here last weekend. It's close to airport and the city. The staff were friendly and the room was very clean. They have good breakfast. The room has a full kitchen and they provide the dishes too. I recommend this hotel if your looking for a reasonabl and comfortable hotel stay.

Was this review helpful? Yes 1
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for allowing us to accommodate you we appreciate your business! Regards, Nathan Stephens General Manager More 

Rochester NY
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are in great condition and the staff is friendly and accommodating. The breakfast is good but is identical every day and gets boring on a long stay. They also don't serve any whole grain bread. You have access to a health club across the street, which is large and fully equipped. Things got busy on the weekend with... More 

Was this review helpful? Yes
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying with us we appreciate your feedback. Residence Inn is in the process of revising the breakfast menu to offer additional varities and we hope to implement soon. Please come and stay with us again on your next trip through Cherry Hill! Regards, Nathan Stephens General Manager More 

Killen, Alabama
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had never stayed in a Residence Inn before but we gave it a shot this time and we are hooked on the chain. We got a two room suite and it was spacious clean and comfortable. The people at the front desk, both day and night, were exceptional. There is a first rate breakfast and at night they had... More 

Was this review helpful? Yes
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your review we enjoyed accommodating you! Pease come back and see us on your next trip through Cherry Hill. Regards, Nathan Stephens General Manager More 

South River, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 17, 2015

After spending the day at the Philadelphia Zoo, we made our way to the Residence Inn. We were very please with the cleanliness of our room. It was very comfortable- my husband loved the water pressure in the shower and my boys loved to make their own waffles. The front desk staff, very friendly and always a welcoming smile!

Was this review helpful? Yes 1
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying with us in Cherry Hill we appreciate your business! Please come back and see us on your next trip through our area. Regards, Nathan Stephens General Manager More 

Lansdale, Pennsylvania
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 25, 2015

This was a business trip where me, my wife, and our 15 year old son stayed at the Residence Inn. We stayed at the Residence Inn Cherry Hill because of its close proximity to the location to the hotel where a business event was taking place for 3 days and our experience with other Residence Inns. The hotel was clean... More 

Was this review helpful? Yes
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your recent stay and for your review. Please come and see us on your next trip through Cherry Hill! Regards, Nathan Stephens General Manager More 

Philadelphia, Pennsylvania
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 17, 2015

We had a 2 floor room with loft. Private bed and bath for the parents, sofabed in the living room for the kids, and a loft for the other kids. Full kitchen and appliances. Fantastic breakfast, great staff...what more can one ask for really!?!

Was this review helpful? Yes 1
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your recent stay. We enjoyed accommodating you and hope you will visit us again soon! Regards, Nathan Stephens General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 12, 2015 via mobile

Terrible hotel as far as the staff goes. I had a horrible experience, harassed just about since I walked through the hotel doors. The hotel villas are beautiful but that's just about all to this place. It's dull and boring and obviously not a kid friendly place. The manager Nathan Stephen was rude, arrogant and I believe a bit racist.... More 

Was this review helpful? Yes 1
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your review. Residence Inn is very kid friendly we accommodate familes daily. Unfortunately, we were not able to come to an understanding during your stay. Regards, Nathan Stephens General Manager More 

New York City, New York
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed April 10, 2015

Been to numerous Residence Inns, but this one was the worst. Pros: Access to gym Great location (near philly) Full kitchen Nice staff Nice food (breakfast and dinner) Cons: Stains on carpet Stains on the kitchen table Dirt and dust on parts of the carpet Drain in the sink was broken (when you turned on the water, it instantly started... More 

Was this review helpful? Yes 1
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your feedback about your recent stay. I would like to talk to you in more detail about your challenges to ensure future guests do not have the same challenges with the room. Please call me at 856-429-6111 when you have time to talk. Regards, Nathan Stephens General Manager More 

Orlando, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 18, 2015

We stayed at this village style hotel for a weekend. Room has an amazing lay out. Full kitchen arranged very easy to use. Bedding is comfortable. Free breakfast in a modern designed lobby with nice lighting. Front desk staffs are professional and sincerely helpful. Parking is free. I don't mind stay just inside the hotel for a week if I... More 

Was this review helpful? Yes
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying at our "home away from home". We appreciate your kind words and enjoyed accommodating you. Please come back and see us on your next trip through Cherry Hill! Regards, Nathan Stephens General Manager More 

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