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All 8 Cherry Hill hotels

Residence Inn Cherry Hill Philadelphia

3.0 of 5 Hotel   |   1821 Old Cuthbert Road, Cherry Hill, NJ 08034
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Ranked #2 of 8 Hotels in Cherry Hill
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Shoobeesu Margate
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131 reviews from our community

Traveler rating
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    27
    11
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Margate
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It is like a home away from home comfortable units w fully stocked kitchen pleasant living area and comfortable beds. The bathrooms are a little smAll n could use a handle at the far end of the tub . I prefer a stall shower but these units are somewhat older . The registration are is in a deprecate building which... More

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Woodbridge, Virginia, USA
Top Contributor
62 reviews 62 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay at Residence Inns frequently but have never stayed in one of their efficiency rooms and I was very impressed. They are spacious and well laid out. This hotel was very clean, updated lobby area and outside manicured landscape. We were there for only one night but found everyone very friendly and accommodating. Breakfast was the usual you find... More

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your kind review! We wnjoyed accommodating you and look forward to seeing you again! Regards, Nathan Stephens General Manager More

Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When you drive into the property, you feel like you are driving into a neighborhood. The rooms are set in individual buildings in a residential neighborhood. The hotel felt like it needed an update, but the rooms were very large with spacious living and kitchen areas. We were in town for my kids hockey games and this was an acceptable... More

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your review and for allowing us to accommodate you! Please let me know if you every need anything in Cherry Hill! Regards, Nathan Stephens General Manager More

Bridgeville
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I'm a Marriott Platinum Elite member for the past 2 years, I stay in a Marriott 3 nights a week at minimum. I love Residence Inn and chose them over the other many hotels in the area. I have a 3 night stay and got a great deal on a 2 bedroom suite. I'm an RN so I check for... More

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your valuable feedback. I am sorry we did not exceed your expectations and I have to say this is a very rare occurence at our hotel. I am using your comments as a training tool with our staff to ensure this never happens again. Regards, Nathan Stephens General Manager More

Freeport, New York
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First, staff were great, as they always are for a Marriot. Rooms are outside entrance, which I guess i should have read on the Marriot website, but I did not notice it. I much rather prefer the inside unit layout. My unit was way in the back of the facility in a dimly lit area. Room itself was very clean... More

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for staying with us and for your review. Yes, we are a Generation 1 Residence Inn with outside entrances. Some people find this to be more like a condominium than a hotel and actually prefer it. We just had new lighting installed on our buildings so I am sorry to hear about it being dim. I will stay... More

Fort Dix, New Jersey
1 review
2 of 5 stars Reviewed 4 weeks ago

Let me start by saying that I never had any issue with the staff or cleanliness of the room. I did only stay for one night, but had I been staying longer I would have checked out early and found another hotel. The rooms and outside could use a little updating and slight maintenance (i.e. door does not always close... More

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your review. We do have a strict "No Party Policy" and once we were notified of the party we gave the room a warning to end it. The next time we were notified we called the police to come and assist us to ensure the rooms were unoccupied. I apologize this happened the weekend you were here.... More

Raleigh
Contributor
11 reviews 11 reviews
10 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed August 13, 2014

This was a great place to stay for my meetings in Philly. In about 30 minutes I was able to go from my hotel and be parked in center city. The room was clean and the bed was comfortable. It was nice to have a kitchen. It looked as though they were working hard to keep the grounds in good... More

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for allowing us to accommodate you! We appreciate your feedback and look forward to seeing you again! Regards, Nathan Stephens General Manager More

Chicago
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 13, 2014

What I loved: Great location 7 miles outside of Philly. Two story rooms with full kitchen, 2 bathrooms in each suite, beds are comfy (except for the pull out couch) free full breakfast with food for everyone in my family (I have meat eaters, vegetarian and a vegan in my family so it is always a fun time trying to... More

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your recent stay and for your review. I appreciate your feedback and have discussed with our team at the hotel to improve for future guests. Regards, Nathan Stephens General Manager More

Houston, Texas
Top Contributor
64 reviews 64 reviews
46 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 6, 2014

I was staying there for 2 nights. The front desk girl was very nice. I could not say the same about the other staff. The hotel needs a lot of work outside and in. Beds are way to hard. Baseboards needs a real good clean. They rush Platinum members to leave at 11 o'clock.

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Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for your review of our hotel. I undertand you had a few concerns and I appreciate you bringing it to our attention. I will share your concerns with our entire staff and implement a plan to ensure this does not occur with future guests! Regards, Nathan Stephens General Manager More

New Rochelle, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 1, 2014

We went back to this hotel because we loved the staff and facility on a prior visit. This time things were not as good. They were very crowded. Thus, we think we got a room that was not used much. It did not feel fresh. There were dead bugs in the sink. Also, the walls were paper thin. we could... More

Was this review helpful? Yes
Nathan S, General Manager at Residence Inn Cherry Hill Philadelphia, responded to this review

Thank you for taking the time to review our hotel. I apologize that we did not meet your expectations on this trip. I have discussed your review with our Housekeeping Department and will use as a learning tool for future guests. Please do not hesitate to contact me if I can be of any further assistance. Regards, Nathan Stephens General... More

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Additional Information about Residence Inn Cherry Hill Philadelphia

Address: 1821 Old Cuthbert Road, Cherry Hill, NJ 08034
Location: United States > New Jersey > Cherry Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Cherry Hill Philadelphia 3*
Number of rooms: 96
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Also Known As:
Residence Inn Cherry Hill Philadelphia Hotel Cherry Hill
Cherry Hill Residence Inn

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