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All 8 Cherry Hill hotels

Crowne Plaza Hotel Philadelphia - Cherry Hill

3.5 of 5 Hotel   |   2349 W Marlton Pike, Cherry Hill, NJ 08002 (Formerly Hilton)
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Crowne Plaza Hotel Philadelphia - Cherry Hill
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Ranked #4 of 8 hotels in Cherry Hill
A recent review
5 of 5 stars reviewed 5 days ago
Felicia B
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265 people have reviewed this hotel

Traveler rating
    38
    82
    67
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
1 review
5 of 5 stars Reviewed 5 days ago NEW

F.Black. Our family had to come up from out of NC for a tragic family emergency and these two gentlemen....Bob & Karl made our family feel so at home and took a lot of stress off of us when it came to looking for a place to handle such a large family of 12...They wasted no time in making sure... More

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Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Felicia B. Our condolences to you and your family. We are glad to hear that you found our staff to be sympathetic and helpful during this difficult time. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

Burlington, Canada
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my second stay in the area. Last year was at the sister Holiday Inn, very near by. I had stayed there because reviews at the time were better than for the Crowne, but I was disappointed and used the Crowne this time. It was a very pleasant surprise. Public areas (lobby and hallways) were clean and fresh, apparently... More

Was this review helpful? Yes 1
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear M Y, We are glad to hear that you chose to give us a try for your recent visit and enjoyed the cleanliness of our hotel and the friendliness of our staff during your stay with us. We look forward to seeing you again when your travels bring you back to Cherry Hill, NJ. Best Regards, The Management and... More

Pittsburgh, PA
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nothing bad. Nothing great. We were there for a convention. It served its purpose well. The rooms were spacious and clean. The location was REALLY good. You are very close to Philly. It was an easy drive in that we made a few times. 15 minutes, if that. You are also close to the Cherry Hill Mall area. There is... More

Was this review helpful? Yes 1
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear PermanentVaCa, Thank you for taking the time to post a review about your recent stay with us. Responses such as yours can only assist us with improving the quality of our service. We sincerely apologize for any inconveniences you encountered during your stay. We will look into the loud music in front of the hotel. We will also make... More

Piscataway, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The reason of my stay was for a convention. I was able to check into my room at 3:30 pm. Once in the room, I was pleased with the cleanliness due to the fact of a large convention the previous night. The hotel staff was able to come through with flying colors.

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Warren M, We are so happy to hear that you enjoyed your stay with us! Thank you for taking the time to post your review. We hope to see you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

Winston Salem, North Carolina
Contributor
13 reviews 13 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Crowne Plaza Hotel in conjunction with a special event headquartered in the hotel. Our group was generally pleased with the accommodations. Rooms were clean and well-maintained. Nice restaurant and bar on premises. Very nice meeting room and banquet facilities. Our organization will definitely consider holding another event at this hotel.

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear pberrier-ws-nc, We are delighted to hear that you enjoyed your stay at our hotel and that your meeting went successfully. We hope to see you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

Cherry Hill, New Jersey
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently stayed here for a convention. What marvelous service, from the front desk to the banquet staff, bartenders, restaurant servers and more. They did a great job of providing the kind of service you expect from a better hotel. Lovely public areas, banquet rooms and a nice pool area. Rooms are spacious enough, clean and had the little touches you... More

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Conrad D, Thank you for taking the time to post your review about your recent stay with us. We are delighted to hear that you enjoyed your stay with us and the friendly service our staff provided. We hope to see you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

Bellmore, NY
Top Contributor
53 reviews 53 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed two nights here in conjunction with a toy train convention. The hotel was extremely well maintained. There were maintenance people constantly working on things such as the front doors and the hallway lighting. The room was very clean and the bed was quite comfortable. The bathroom, while small, was more than adequate. We were on the concierge level... More

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Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Trainman52, We are happy to hear you enjoyed your stay and service of our staff. We hope to see you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

Lakewood, New Jersey
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights in June 2014. Was a little hesitant after seeing the photos on tripadvisor. Turned out to be much better than was feared. Large parking lot, beautiful spacious lobby, clean and well-lit hallways, and nice check-in and check-out personnel. Booked through priceline (name your own price) and when checking in the woman was happy to place me on... More

Was this review helpful? Yes 1
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear ralph2813, We are delighted to hear that you enjoyed your stay! We do apologize for the small inconveniences you encountered such as the plastering on the ceiling and broken window handle. Thank you for bringing that to our attention and we will make sure these things are taken care of. We look forward to seeing you again soon! Best... More

Richmond Va
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Firstly, we chose this hotel because it is close to a Metro station. We were told one tenth of a mile by reservations (a call center, try getting into the hotel website, good luck on that one, you will get some halfwit in the reservations office and who knows where on the planet that is) but when we arrived we... More

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear xkdude, We appreciate your feedback about your recent stay at our hotel. Responses such as yours can only assist us with improving the quality of our service. We certainly do apologize for the misleading information our reservations office gave to you in regards to the train station, however, we are glad that you found the one that is close... More

Brooklyn, NY
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Was rather disappointed after reading other reviews here. Stayed 6/13-6/15. Phone was disconnected when I got there. Wire was actually broken. Tried to retrieve messages using the designated button but kept getting front desk, When I spoke to them on the room phone, they said I wasn't registered! Had to spell out my full name before they found me. They... More

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Gregg B, We appreciate you taking the time to post a review about your recent stay with us. Responses such as yours can only assist us with improving the quality of our service. We do apologize for the issues you encountered in your room with the phone, TV, and housekeeping. Please be assured that these items have been brought... More

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Additional Information about Crowne Plaza Hotel Philadelphia - Cherry Hill

Address: 2349 W Marlton Pike, Cherry Hill, NJ 08002 (Formerly Hilton)
Phone Number:
Location: United States > New Jersey > Cherry Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - Cherry Hill 3.5*
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Also Known As:
Crowne Plaza Cherry Hill
Crowne Plaza Hotel Philadelphia

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel Philadelphia/Cherry Hill, the largest hotel in South Jersey, outside Atlantic City. We are located just minutes from Center City Philadelphia, Pennsylvania Convention Center, Philadelphia Sports Complex and Garden State Market Place Shopping. At the Crowne Plaza Hotel Philadelphia/Cherry Hill, experience 408 well appointed guest rooms and suites that feature the Crowne Plaza Sleep Advantage along with complimentary high-speed Internet access! Enjoy breathtaking views overlooking the Philadelphia Skyline and beautiful Cooper River Park. We are 5 miles from downtown Philadelphia and less than 20 minutes from Philadelphia International Airport. The lively Camden Waterfront is close by and Atlantic City beaches and casinos are just an hour away. If you're planning an event, choose the Crowne Plaza Hotel Philadelphia/Cherry Hill. With over 43,000 sq. ft. of newly renovated meeting space, including two grand ballrooms and numerous breakouts, we can provide some of the most flexible space in the Philadelphia area. Our Crowne Meetings Director, along with our business center and in house AV services will certainly make for a productive meeting. Our Riverside Pavilion is the premier location for Philadelphia/South Jersey weddings, Indian weddings, bar mitzvahs and bat mitzvahs, or any other special occasion. ... more   less 
Number of rooms
408

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