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All 8 Cherry Hill hotels

Crowne Plaza Hotel Philadelphia - Cherry Hill

3.5 of 5 Hotel   |   2349 W Marlton Pike, Cherry Hill, NJ 08002 (Formerly Hilton)
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Ranked #4 of 8 hotels in Cherry Hill
A recent review
3 of 5 stars reviewed 1 week ago
merkurxr4i Saint Louis, Missouri
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269 people have reviewed this hotel

Traveler rating
    40
    82
    67
    32
    48
See reviews for
49
47
27
114
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
West Chester, Ohio
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 3 days ago NEW

Our family of 5 left a perfectly great Marriott property to move closer to family in town during our stay. We booked two connecting rooms and were at this property for three nights. The first night was a nightmare. The room next door to us and across the hall had loud music, smoking (and not just cigarettes), screeming, drunkenness, and... More

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear MADhummons, We would like to extend our sincere apologies for the experience you had at our hotel. This is not indicative of this Crowne Plaza or any other Crowne Plaza. Please feel free to contact us at any time for further resolution. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

Saint Louis, Missouri
Top Contributor
63 reviews 63 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

A generally nice hotel that is in a good location. Hotel is fairly clean, decor is nice, staff is friendly, parking is easy, and they have cold Yuengling on tap at the bar. The thing that really ruined it for me was that I made my reservation online, months in advance, requesting a king bed and a high floor. Upon... More

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear merkurx4i, We sincerely apologize that you did not receive the room type you requested when you stayed with us. Many scenarios may have affected this, we may have had a guest extend their stay, we may have received some last minute reservations that we had to accommodate. Nonetheless, we do understand your frustration about this and after driving for... More

Washington, DC
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked to attend a beer festival and see sights in Philadelphia (hotels in the city were VERY expensive so wanted something with easy train access). This one is 8 minute drive to the PATCO station (ample parking, seemed safe to leave car). PATCO runs 24 hrs. Use the back entrance to parking lot to get there. Hotel room very spacious... More

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Goaldigger, We are delighted to hear that you enjoyed your stay at our hotel and all the conveniences such as our close proximity to Philadelphia. Our pool hours are actually from 10am to 9pm daily (weather permitting). We do apologize that it seemed to be closed earlier. Being a larger convention size hotel our staff is used to dealing... More

Pasadena, Maryland
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Check in was a breeze with an efficient and professional waiting to serve you. The room was clean and well organized. I enjoyed the "relax and be calm" motif which is represented in the details. I would and will stay here again.

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear NomadKnight47, We appreciate your feedback and are delighted to hear that you enjoyed your stay with us! We hope to see you again soon. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

Hop Bottom, Pennsylvania
1 review
2 of 5 stars Reviewed 4 weeks ago

Only spent 2 nights at the hotel and the pool was closed for the week due to cloudy water. Think they need to hire a pool person who knows what they are doing. Also air conditioning in the rooms very noisy

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Christy L, We deeply apologize that our pool was closed during your stay. We hope to see you again if your travels bring you back to Cherry Hill, NJ. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

Alamogordo, New Mexico
Contributor
17 reviews 17 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I was pleasantly suprised by our room on the 14th floor. It was very spacious, clean, and the view of the river and Philadelphia was breathtaking. The people at the desk were helpful and the girls at the coffee shop were funny and made my day. I was there for a Symposium that was held in the ballroom. The acoustics... More

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Masch40, We are glad to hear that you enjoyed your stay with us. We do apologize for the inconveniences with internet connectivity. We are diligently working to have this resolved. We look forward to seeing you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

1 review
5 of 5 stars Reviewed 5 weeks ago

F.Black. Our family had to come up from out of NC for a tragic family emergency and these two gentlemen....Bob & Karl made our family feel so at home and took a lot of stress off of us when it came to looking for a place to handle such a large family of 12...They wasted no time in making sure... More

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Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Felicia B. Our condolences to you and your family. We are glad to hear that you found our staff to be sympathetic and helpful during this difficult time. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

Burlington, Canada
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 9, 2014

This was my second stay in the area. Last year was at the sister Holiday Inn, very near by. I had stayed there because reviews at the time were better than for the Crowne, but I was disappointed and used the Crowne this time. It was a very pleasant surprise. Public areas (lobby and hallways) were clean and fresh, apparently... More

Was this review helpful? Yes 1
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear M Y, We are glad to hear that you chose to give us a try for your recent visit and enjoyed the cleanliness of our hotel and the friendliness of our staff during your stay with us. We look forward to seeing you again when your travels bring you back to Cherry Hill, NJ. Best Regards, The Management and... More

Pittsburgh, PA
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed July 8, 2014

Nothing bad. Nothing great. We were there for a convention. It served its purpose well. The rooms were spacious and clean. The location was REALLY good. You are very close to Philly. It was an easy drive in that we made a few times. 15 minutes, if that. You are also close to the Cherry Hill Mall area. There is... More

Was this review helpful? Yes 1
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear PermanentVaCa, Thank you for taking the time to post a review about your recent stay with us. Responses such as yours can only assist us with improving the quality of our service. We sincerely apologize for any inconveniences you encountered during your stay. We will look into the loud music in front of the hotel. We will also make... More

Piscataway, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 4, 2014

The reason of my stay was for a convention. I was able to check into my room at 3:30 pm. Once in the room, I was pleased with the cleanliness due to the fact of a large convention the previous night. The hotel staff was able to come through with flying colors.

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Warren M, We are so happy to hear that you enjoyed your stay with us! Thank you for taking the time to post your review. We hope to see you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

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Additional Information about Crowne Plaza Hotel Philadelphia - Cherry Hill

Address: 2349 W Marlton Pike, Cherry Hill, NJ 08002 (Formerly Hilton)
Phone Number:
Location: United States > New Jersey > Cherry Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - Cherry Hill 3.5*
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Also Known As:
Crowne Plaza Cherry Hill
Crowne Plaza Hotel Philadelphia

116 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel Philadelphia/Cherry Hill, the largest hotel in South Jersey, outside Atlantic City. We are located just minutes from Center City Philadelphia, Pennsylvania Convention Center, Philadelphia Sports Complex and Garden State Market Place Shopping. At the Crowne Plaza Hotel Philadelphia/Cherry Hill, experience 408 well appointed guest rooms and suites that feature the Crowne Plaza Sleep Advantage along with complimentary high-speed Internet access! Enjoy breathtaking views overlooking the Philadelphia Skyline and beautiful Cooper River Park. We are 5 miles from downtown Philadelphia and less than 20 minutes from Philadelphia International Airport. The lively Camden Waterfront is close by and Atlantic City beaches and casinos are just an hour away. If you're planning an event, choose the Crowne Plaza Hotel Philadelphia/Cherry Hill. With over 43,000 sq. ft. of newly renovated meeting space, including two grand ballrooms and numerous breakouts, we can provide some of the most flexible space in the Philadelphia area. Our Crowne Meetings Director, along with our business center and in house AV services will certainly make for a productive meeting. Our Riverside Pavilion is the premier location for Philadelphia/South Jersey weddings, Indian weddings, bar mitzvahs and bat mitzvahs, or any other special occasion. ... more   less 
Number of rooms
408

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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