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Crowne Plaza Hotel Philadelphia - Cherry Hill

3.5 of 5 2349 W Marlton Pike, Cherry Hill, NJ 08002 (Formerly Hilton)
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Crowne Plaza Hotel Philadelphia - Cherry Hill
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Crowne Plaza Hotel Philadelphia - Cherry Hill
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301 reviews from our community

Traveler rating
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    50
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Edison, New Jersey
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel in good location at a great value, especially for someone doing business in the Philly area. It's across the BF bridge but only 10 mins out of city. Great staff, very clean and great amenities. Tons of shopping and food options within a mile radius. Highly recommend.

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Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear CelticMin, We are happy to hear you found our hotel great for business travel. We look forward to seeing you again soon for your next business trip into Cherry Hill, NJ! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

Cherry Hill, New Jersey, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Our wedding guests stayed at the Crowne Plaza in December. We picked it because of it's close proximity to our wedding venue, Philadelphia and Cherry Hill. After the Saturday night affair, many guests enjoyed an after party drink in the bar which was kept open until our guests were ready to leave. We hosted a brunch at the Crowne Plaza... More 

Was this review helpful? Yes
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear JJtrip_13, We are delighted to hear that your wedding guests enjoyed their experience at our hotel. Our staff takes great pride in assisting our guests with every detail to make their event a success. We hope to see you again for the next family event! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Me and my sister registered for early check in ( that was a joke) we sat for over 2 hours in the lobby with a bunch of cackling teens while the guest service kept shifting blame on each other the only person who helped us was the new employee . First the room is avalible in 20-30 minutes, then its... More 

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Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Andrea S, We do apologize for the inconvenience you encountered at check in time. Unfortunately, there is no way for us to guarantee an early check in on the day of arrival unless you reserve and pay for the night prior to your arrival. Those other guests you saw checking in did reserve and pay for the night prior,... More 

Travelers are raving about these Cherry Hill hotels

Montgomery, New York
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stay here pretty frequently and find that the location is perfect anytime I have to work in the Philadelphia area. It's only a 15 minute drive and it's easier to navigate north/south on this side of the river as philly ' s traffic can be very heavy. If you are an IHG member ask for a room on the... More 

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Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear BTSewall, We are delighted to hear that you enjoy staying at our hotel and the close proximity to Philadelphia. We look forward to seeing you again soon. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

Washington D.C.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Not a far drive from the city. Convinient location with a shopping plaza close by. Gabby (or Gabbi) checked us in and was very friendly and helpful. Hotel was quiet. Room was clean. We were pleasantly surprised by the size, we had a king bed and there was still plenty of room to move around. Microwave & mini fridge in... More 

Was this review helpful? Yes
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear shellypaige, We are delighted to hear that you enjoyed the cleanliness of your room, friendliness of our staff, and close proximity to Philadelphia. We look forward to seeing you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall great experience. The hotel is located close enough to philly & cherry hill so there are many options as far as activities are concerned. The service was good as well. There's really nothing negative that I can say about this hotel..

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Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear sylvmarie, We are delighted to hear that you enjoyed your stay at our hotel, the friendliness of our staff, and the convenient location to Philadelphia. We look forward to seeing you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

Voorhees, New Jersey
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family is so grateful to the Management and staff at this property! My brother James had his wedding here in October of this year. I have nothing but praises to everyone most especially to Ms. Cheryl Latvala, the Director of Catering, who was there for us from day 1 up to the reception night itself. Ms. Latvala is very... More 

Was this review helpful? Yes
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

DearSuzP1708, We are very happy to hear that our staff did such an amazing job for your brother's wedding. We appreciate you taking the time to post your review. Our staff takes pride in the service they provide. Hard work and dedication is given into each event. We will be sure to share your comments with our staff members. We... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

As a Temple University student, whenever my family came into town this is always where I wanted them staying. As appealing as the idea to shack them up in Kensington was, I thought they'd be fine staying out in Cherry Hill. :) I stayed here on my visit to Temple, and had my family stay here for every visit. Everybody... More 

Was this review helpful? Yes
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Guest G, We are delighted to hear that you and your family enjoy the friendliness of our staff and convenient location to Philadelphia. We look forward to seeing you again! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

Naples, Florida
Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 25, 2014

I have stayed at this property a handful of times. While I know the rooms were redone about a year or so ago, mine needed help again, and for the record, my last stay a few months ago was about the same. After this stay I forwarded pictures to the email address on the website and they were never acknowledged.... More 

Was this review helpful? Yes 1
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Brian J, We do appreciate your feedback. Reviews such as yours can only assist us with improving the quality of our service. The photos you sent us actually did not go unnoticed, they were forwarded to the appropriate departments. We do apologize for any inconveniences you may have encountered during your visits with us. We hope that these experiences... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

We travel here often for Business events. We come often because we love it here. Jimmy is one of the best Banquet/Event servers we have come across at ANY hotel. Grace Drago is ALWAYS helpful in planning our events. Front desk- incredibly polite and helpful. Best location for shopping or going into the city.

Was this review helpful? Yes
Hospitalityexperta, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Diane2014angela, We are delighted to hear that you enjoy having your business events here and the friendliness and helpfulness of our staff. We look forward to seeing you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More 

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Additional Information about Crowne Plaza Hotel Philadelphia - Cherry Hill

Address: 2349 W Marlton Pike, Cherry Hill, NJ 08002 (Formerly Hilton)
Phone Number:
Location: United States > New Jersey > Cherry Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - Cherry Hill 3.5*
Number of rooms: 408
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Also Known As:
Crowne Plaza Cherry Hill
Crowne Plaza Hotel Philadelphia

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