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All 8 Cherry Hill hotels

Crowne Plaza Hotel Philadelphia - Cherry Hill

3.5 of 5 Hotel   |   2349 W Marlton Pike, Cherry Hill, NJ 08002 (Formerly Hilton)
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Crowne Plaza Hotel Philadelphia - Cherry Hill
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Ranked #4 of 8 hotels in Cherry Hill
A recent review
5 of 5 stars reviewed yesterday
NomadKnight47 Pasadena, Maryland
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266 people have reviewed this hotel

Traveler rating
    40
    81
    66
    31
    48
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48
46
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113
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Pasadena, Maryland
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Check in was a breeze with an efficient and professional waiting to serve you. The room was clean and well organized. I enjoyed the "relax and be calm" motif which is represented in the details. I would and will stay here again.

Was this review helpful? Yes
Hop Bottom, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

Only spent 2 nights at the hotel and the pool was closed for the week due to cloudy water. Think they need to hire a pool person who knows what they are doing. Also air conditioning in the rooms very noisy

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Christy L, We deeply apologize that our pool was closed during your stay. We hope to see you again if your travels bring you back to Cherry Hill, NJ. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

Alamogordo, New Mexico
Contributor
16 reviews 16 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was pleasantly suprised by our room on the 14th floor. It was very spacious, clean, and the view of the river and Philadelphia was breathtaking. The people at the desk were helpful and the girls at the coffee shop were funny and made my day. I was there for a Symposium that was held in the ballroom. The acoustics... More

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Masch40, We are glad to hear that you enjoyed your stay with us. We do apologize for the inconveniences with internet connectivity. We are diligently working to have this resolved. We look forward to seeing you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

1 review
5 of 5 stars Reviewed 1 week ago

F.Black. Our family had to come up from out of NC for a tragic family emergency and these two gentlemen....Bob & Karl made our family feel so at home and took a lot of stress off of us when it came to looking for a place to handle such a large family of 12...They wasted no time in making sure... More

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Felicia B. Our condolences to you and your family. We are glad to hear that you found our staff to be sympathetic and helpful during this difficult time. Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

Burlington, Canada
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my second stay in the area. Last year was at the sister Holiday Inn, very near by. I had stayed there because reviews at the time were better than for the Crowne, but I was disappointed and used the Crowne this time. It was a very pleasant surprise. Public areas (lobby and hallways) were clean and fresh, apparently... More

Was this review helpful? Yes 1
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear M Y, We are glad to hear that you chose to give us a try for your recent visit and enjoyed the cleanliness of our hotel and the friendliness of our staff during your stay with us. We look forward to seeing you again when your travels bring you back to Cherry Hill, NJ. Best Regards, The Management and... More

Pittsburgh, PA
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing bad. Nothing great. We were there for a convention. It served its purpose well. The rooms were spacious and clean. The location was REALLY good. You are very close to Philly. It was an easy drive in that we made a few times. 15 minutes, if that. You are also close to the Cherry Hill Mall area. There is... More

Was this review helpful? Yes 1
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear PermanentVaCa, Thank you for taking the time to post a review about your recent stay with us. Responses such as yours can only assist us with improving the quality of our service. We sincerely apologize for any inconveniences you encountered during your stay. We will look into the loud music in front of the hotel. We will also make... More

Piscataway, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The reason of my stay was for a convention. I was able to check into my room at 3:30 pm. Once in the room, I was pleased with the cleanliness due to the fact of a large convention the previous night. The hotel staff was able to come through with flying colors.

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Warren M, We are so happy to hear that you enjoyed your stay with us! Thank you for taking the time to post your review. We hope to see you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

Winston Salem, North Carolina
Contributor
14 reviews 14 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Crowne Plaza Hotel in conjunction with a special event headquartered in the hotel. Our group was generally pleased with the accommodations. Rooms were clean and well-maintained. Nice restaurant and bar on premises. Very nice meeting room and banquet facilities. Our organization will definitely consider holding another event at this hotel.

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear pberrier-ws-nc, We are delighted to hear that you enjoyed your stay at our hotel and that your meeting went successfully. We hope to see you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

Cherry Hill, New Jersey
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently stayed here for a convention. What marvelous service, from the front desk to the banquet staff, bartenders, restaurant servers and more. They did a great job of providing the kind of service you expect from a better hotel. Lovely public areas, banquet rooms and a nice pool area. Rooms are spacious enough, clean and had the little touches you... More

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Conrad D, Thank you for taking the time to post your review about your recent stay with us. We are delighted to hear that you enjoyed your stay with us and the friendly service our staff provided. We hope to see you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

Bellmore, NY
Top Contributor
53 reviews 53 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed two nights here in conjunction with a toy train convention. The hotel was extremely well maintained. There were maintenance people constantly working on things such as the front doors and the hallway lighting. The room was very clean and the bed was quite comfortable. The bathroom, while small, was more than adequate. We were on the concierge level... More

Was this review helpful? Yes
Kimberly A, Manager at Crowne Plaza Hotel Philadelphia - Cherry Hill, responded to this review

Dear Trainman52, We are happy to hear you enjoyed your stay and service of our staff. We hope to see you again soon! Best Regards, The Management and Staff at the Crowne Plaza Philadelphia Cherry Hill More

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Additional Information about Crowne Plaza Hotel Philadelphia - Cherry Hill

Address: 2349 W Marlton Pike, Cherry Hill, NJ 08002 (Formerly Hilton)
Phone Number:
Location: United States > New Jersey > Cherry Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - Cherry Hill 3.5*
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Also Known As:
Crowne Plaza Cherry Hill
Crowne Plaza Hotel Philadelphia

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel Philadelphia/Cherry Hill, the largest hotel in South Jersey, outside Atlantic City. We are located just minutes from Center City Philadelphia, Pennsylvania Convention Center, Philadelphia Sports Complex and Garden State Market Place Shopping. At the Crowne Plaza Hotel Philadelphia/Cherry Hill, experience 408 well appointed guest rooms and suites that feature the Crowne Plaza Sleep Advantage along with complimentary high-speed Internet access! Enjoy breathtaking views overlooking the Philadelphia Skyline and beautiful Cooper River Park. We are 5 miles from downtown Philadelphia and less than 20 minutes from Philadelphia International Airport. The lively Camden Waterfront is close by and Atlantic City beaches and casinos are just an hour away. If you're planning an event, choose the Crowne Plaza Hotel Philadelphia/Cherry Hill. With over 43,000 sq. ft. of newly renovated meeting space, including two grand ballrooms and numerous breakouts, we can provide some of the most flexible space in the Philadelphia area. Our Crowne Meetings Director, along with our business center and in house AV services will certainly make for a productive meeting. Our Riverside Pavilion is the premier location for Philadelphia/South Jersey weddings, Indian weddings, bar mitzvahs and bat mitzvahs, or any other special occasion. ... more   less 
Number of rooms
408

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