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Holiday Inn Cherry Hill

3.0 of 5
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2175 West Marlton Pike, (Route 70 and Sayer Avenue), Cherry Hill, NJ 08002
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Holiday Inn Cherry Hill
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Ranked #3 of 8 Hotels in Cherry Hill
A recent review
3 of 5 stars reviewed 3 days ago
Tricia R
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224 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed this past weekend with a few girlfriends for a concert at the bank center. I tried to call the day before my check-in to ask to add a name for the reservation and ask for early check-in. I had to call several times and never got anyone live. Not sure if their phones were down or what, but usually... More 

Was this review helpful? Yes
GSM-2175, Front Office Manager at Holiday Inn Cherry Hill, responded to this review

Hi, Tricia R, We're sorry that you didn't enjoy your stay as much as you could have. Unfortunately, due to storms in our area we were having some trouble with knocked out phone lines. I'm glad we were able to offer you that online option in order to get everything arranged for easy check in. We are definitely going to... More 

Washington DC, District of Columbia
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I have been to their facilities on numerous occasions over fie years and working with Mr. Allen Lee surpasses them all. He doesn't just do the set-up and disappear somewhere, he always stops by to ensure that you have what you need throughout the day. Even it may inconvenience him, he works to make things happen. This is why your... More 

Was this review helpful? Yes
GSM-2175, Front Office Manager at Holiday Inn Cherry Hill, responded to this review

MLFreeman, Thank you so much for your review! We're going to pass this along so Allen will see how much you enjoy his work with us, and hope you stay with us again soon! More 

New York City, New York
Level Contributor
678 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
3 of 5 stars Reviewed 1 week ago

Was it a roof over my head? Yes. So it fell in the ok category. An issues with staff and room which was remedied. The place is rather beaten down. Breakfast was surprisingly good, although the hostess was clearly not a happy camper. She swore a blue streak when someone had made a mess of the free coffee in the... More 

Was this review helpful? Yes
GSM-2175, Front Office Manager at Holiday Inn Cherry Hill, responded to this review

CSSnowshoer, We're sorry that your stay with us was not excellent, though we are glad we were able to rectify any problems you had while you were here. As for the rest of your review and your pictures, be sure that I am passing them on to the relevant managers for review, so we can use your constructive criticism to... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

The staff were kind and helpful. Found the room affordable and clean. I would stay there again and hopefully hit up the blues bar there. Excellent location near shopping center with lots to choose from for night time dining and daytime outing.

Was this review helpful? Yes
GSM-2175, Front Office Manager at Holiday Inn Cherry Hill, responded to this review

Shamaria, We're glad you enjoyed your stay with us. Our in-house restaurant, the Red Hot & Blue, frequently does themed events and ladies' nights. You should come by again and see what neat things we're cooking up! Thank you for staying! More 

Seymour, Tennessee
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a decent hotel that rates about three stars. It is an older facility and in need of a facelift. It is clean and the staff is friendly, just a little dated and worn. Very safe and secure. The room I had was on the 6th floor and I stayed for three nights. Walls were a little thin as... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Cherry Hill, responded to this review

Dear Gardenman2012, Thank you for leaving a review, highlighting not only the bad but also the good points of your stay. We are glad to hear you found our hotel clean and our staff friendly. However, we regret letting you down on some aspects of your stay. We appreciate your feedback as this is our best resource for improving guest... More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was here for 3 nights and the location is good for most anything you may need. The bath and room were clean & comfortable except for the bed. There was very thin hard mattress pad (definitely not any pillow top) that reminded me of the bedwetting ones I had for my kids! It would move and not stay on... More 

Was this review helpful? Yes
GSM-2175, Front Office Manager at Holiday Inn Cherry Hill, responded to this review

BBramhall, we're glad to hear from you. We have forwarded your concerns about the mattress to our Chief Engineer, and are working hard to fix this issue for our guests. We hope you'll stay with us again soon to give us a chance to prove our commitment to excellence. More 

Orlando, Florida
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 15, 2015

Was booked at a different hotel... But couldn't find it so we just stayed here. Beds were soft and nice.. and shower stayed hot. Price was good for the stay. Could have been worse. Internet was very fast and heat worked. Could've been worse...

Was this review helpful? Yes 1
GSM-2175, Front Office Manager at Holiday Inn Cherry Hill, responded to this review

Hello Alvin! We're glad you stayed with us, even if it did mean you didn't find your other hotel. We hope you'll come by and stay again-- our outdoor pool is now open for the summer season, and we think you'll have a blast! See you soon! More 

Shipley, England, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 23, 2015

This hotel is not the best place to stay, however not the worst. it is below the average of the other holiday inn in other places, the main problem was the noise, the walls are paper thin and the stuff taking might wake you up !! the internet is useless, very slow and not steady. the house keeping is very... More 

Was this review helpful? Yes
GSM-2175, Front Office Manager at Holiday Inn Cherry Hill, responded to this review

Thank you for your candid review. We apologize that you experienced some problems with noise and internet service, but are glad to hear that the rest of your stay was enjoyable. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome... More 

Wilmington, North Carolina
1 review
3 of 5 stars Reviewed March 7, 2015

We stayed here for a conference and it was relatively nice. Our room was nice and clean, which was a good point. Beds were comfortable. Free wi-fi was an issue because it was ridiculously slow and kept dropping the connection, so I kept having to sign on multiples times throughout the day. I realize that there were a lot of... More 

Was this review helpful? Yes
GSM-2175, Front Office Manager at Holiday Inn Cherry Hill, responded to this review

Dear Angelique S, I appreciate you taking the time to review our hotel. I'm glad you enjoyed your rooms but was sorry to hear that you had problems during your stay. I wanted to reassure you that your concerns are our concerns, and that we have passed your review on to the appropriate departments in order to ensure that similar... More 

Philadelphia, Pennsylvania
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed March 4, 2015

I stayed at the Holiday Inn for a conference. Just for one night. When I first entered the front desk was very friendly. Always a good impression when they actually acknowledge you! So I was off to a good start. The hotel was clean and the room was nice. My room was on the side of the NJ Transit tracks... More 

Was this review helpful? Yes 3
GSM-2175, Front Office Manager at Holiday Inn Cherry Hill, responded to this review

Thank you for your kind review. It's always great to hear such positive comments about our staff, and we are very glad that your experience with them was memorable. We are very sorry that you experienced some noise, especially since we know how important it is to have a good nights rest. The next time you are in the area... More 

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