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The Grand Hotel

1045 Beach Avenue, Cape May, NJ 08204
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1 room 1 guest
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926 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pomona, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Old, in need of renovation. No breakfast till 8am are they kidding??? NOt even coffee. Pool is in middle of parking lot. No atmosphere. This hotel is so over priced!!! Service and food in restraunt was mediocre too, decore dark and dreary.

Was this review helpful? Yes 1
John A, General Manager at The Grand Hotel, responded to this review

Dear "VEGASDEBBIE82", Thank you for choosing the Grand Hotel, Oceanfront in Cape May. We do appreciate your business! I apologize for not meeting your expectations during your recent stay. Judging by your brief and harsh comments regarding several areas of our hotel operations we were not what you were looking for at the Jersey Shore. While preparing to respond to... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

I've been coming to The Grand Hotel in Cape May for a few years now. We've had a few bumps (nothing absolutely major) and part of what makes this place special is that whenever there has been a problem, we've been able to resolve it. This trip we were given a room that didn't suit us. It was next to... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

For the price you pay his hotel was good. Decent pool area and location is great across from beach. However I could only give three stars since the rooms are below average. The entire hotel needs a renovation. The bathroom was a bit dirty and the pull out sofa had some food in sheets, so we had to call housekeeping... More 

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Englewood, Colorado
Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago

I have been to Cape May before but my experience at the Grand was fantastic. Joanne at the front desk made sure I had a great room and allowed me to check in a bit early, The staff was fantastic and they all made me feel like a very special guest. THANKS to all. I am looking forward to my... More 

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1 review
5 of 5 stars Reviewed 1 week ago

We had a great stay at the Grand Hotel. Our room was perfect for our family of four with two bedrooms and a small kitchenette. The kids absolutely loved eating dinner each night on one of the two large patios (one overlooks the beach and the other overlooks the pool) so they could run around and chase each other. I... More 

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1 review
4 of 5 stars Reviewed 1 week ago

My family and I just spent a couple days at the Grand Hotel in Cape May NJ. We had a great trip but unfortunately it ended with car trouble. Thankfully, Scott and Hugo came to our rescue and thanks to their efficient and friendly assistance we were on the road within 10 minutes.

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Munich, Germany
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My fiance and I have stayed quite a lot in Cape May but never considered The Grand. To be completely honest with yoh we only chose it at first because out favorite hotel was sold. We were astounded by the prices. With all the amenities the hotel comes with, I was surprised that the Grand had some of the lowest... More 

Was this review helpful? Yes 2
2 reviews
5 of 5 stars Reviewed 1 week ago

It was a nice, short stay. Room was very comfortable and very, very clean. Breakfast was very good as well. Kind staff, escpecially big thanks to small lady Danuta. For sure I will stay here again. Thanks alot!

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Cleveland, Ohio
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

This has only been our 2nd time to Cape May and our 1st of many more stays at The Grand thanks to Luke. I didn't get the chance to deal with anyone else at the desk but him. Upon check in he was very thorough and knowledgeable. We weren't in our room for even 15 minutes before he gave us... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Me my husband and my two kids visited cape may for the first time and we chose the grand....what a great choice it was! The lobby was beautiful and the front desk staff was so friendly! Lauren was the one who checked me in and was very attentive and informative! She made sure to explain to me all of the... More 

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