We called to ask about coming down and we knew the national guard was down there turning people away. We asked if we could postpone our deposit for another weekend, we were told in no uncertain terms would they credit us with another weekend. We're not going based on the weather and advisories, but will also never book here again... more

I just stayed with my friend at the Grand, Halloween weekend. While I'm not going to say everything was perfect, the reviews on here scared me. The hotel staff is extremely friendly and helpful, always with smiles on their faces. I loved the ambiance of the lobby and having everything accessible. Our room was in the main building on the... more

We stayed at the Grand on Columbus Day weekend. We were able to get a two night package which included one dinner and 2 full breakfasts. We choose the cheapest room rate for this package. The room was located on the first floor overlooking the outdoor pool. The room was recently upgraded; new carpeting, beds, paint, decor, granite counters. The... more

Checking in should have been our first warning. Though the desk clerk, Michael, was professional and friendly, the drunk woman in red was not. On the way to the room, that same woman in red's daughter was enjoying an 'encounter' with her boyfriend in the walk way! The room was smaller that we expected and the semi private balcony, that... more

Reservations were made well in advance -- Jan. 09; however, some family members were told that all rooms were sold out for the Sept. Labor Day wedding! Room rates fluctuated in price during the next nine months before the wedding. Checked the hotel website periodically;it was finally updated on July 29, 2009, whereby room prices were again different. After multiple... more

We stayed three nights at The Grand Hotel in Cape May, NJ, in an efficiency during Columbus Day weekend. This hotel is unfit for human habitation. Specifically, the hotel wreaked of a bad mildew smell. The housekeepers try to cover the odor with a smelly room deodorizer sprayed on the bedspread, drapes, carpet, etc., which makes things worse. This left... more

I planned a trip for my husband's Birthday since he hadn't been to Cape May. The Hotel lobby gave a very nice impression of the hotel. We stayed four nights, and three of them had Wedding receptions until about 11pm. Very late with young children. The receptions are on the fifth floor and they put us on the 4th. The... more

The Cape May Grand was terrific. We rented and efficiency sweet and the rooms were just redone, new carpet, beds, couches. The beds were awesome, One of best nights sleep. They have a huge heated indoor pool and whirlpool with new locker rooms. The outdoor pool is heated as well and they have an outdoor kiddie pool. The most beautiful... more

We recently had our wedding at the Grand Hotel on June 19, 2009 and all 211 of our guests had a great time. They were very impressed with the food, service and overall atmosphere. Karen was so helpful and great throughout our two years of planning. She met with us on a regular basis. JB and his staff made our... more