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The Grand Hotel

1045 Beach Avenue, Cape May, NJ 08204
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The Grand Hotel
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781 reviews from our community

Traveler rating
    265
    222
    127
    73
    94
See reviews for
260
214
16
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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Westminster, Maryland, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I just got back two days ago from Cape May, and was nervous after reading the recent reviews. The room was very clean and up-to-date. The hotel was decorated nicely for Christmas, and the staff was very polite and helpful. I have no complaints about my stay, and I would definitely recommend this hotel to my friends.

Was this review helpful? Yes 1
Newtown, Pennsylvania
1 review
3 of 5 stars Reviewed 1 week ago

Stayed here off season for an event at The Wildwood Convention Center. They jack up the prices for off season when they know there is an event at the center and charged my card in full 2 weeks ahead of time. The room was dirty and cramped and the room and bedding smelled musty. The bathroom was very dirty and... More 

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Springfield, New Jersey
1 review
1 of 5 stars Reviewed 1 week ago

This has been a horrible trip here. We are in Cape May all the time, but this year wanted to try Christmas, and chose the NOT GRAND hotel. My reservation was for 2 adults & 3 CHILDREN under 8. We were put on the 4th floor. Unknown to us, there is a ballroom on the 5th floor. Saturday night there... More 

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John A, General Manager at The Grand Hotel, responded to this review

Dear Kathy S, Thank you for staying with us this past weekend here in Cape May. We appreciate your business. Unlike most businesses here in Cape May and the Southern Jersey Shore, which are either closed for the season or operating at minimum levels, we are very busy throughout the week and most weekends at high levels of activity for... More 

Pennsylvania
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We went to the Grand Hotel to attend a 3-day conference, so we didn't choose the hotel. A day or two before leaving, I looked at the reviews on TripAdvisor and consequently had very low expectations. We were pleasantly surprised to find that our room (a motel-type room facing the outdoor pool) was actually quite comfortable. The shower was good,... More 

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John A, General Manager at The Grand Hotel, responded to this review

Dear Wisslers, We appreciate your many kind words regarding your stay at our oceanfront property here in Cape May N.J. We were so pleased to read that we exceeded your expectations while you were attending your recent conference. As I write this response to you we are in the midst of finalizing our plans for additional renovations to many of... More 

Medford, New Jersey
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place for for a high school reunion,Meeting room available for dinner and entertainment.Large ballroom for dancing and dinner.Restaurant on in the hotel for breakfast and other meals if needed.On the beach and close to downtown.Every one was friendly and help full to needs.

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John A, General Manager at The Grand Hotel, responded to this review

Dear Walt 982, Thank you for your many kind comments regarding your recent stay with us during your high school class reunion. We take great pride in offering an excellent venue for special events such as yours and encourage others to inquire about all of our facilities for their banquet, meeting and social event needs. The staff and management of... More 

Lincoln Park, New Jersey
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

There were bugs in the room. The room smelled like mold. The light bulbs were out. I asked that the light bulbs be replaced and no one ever came and fixed them. The indoor pool was not clean. I am very displeased. Never again.

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John A, General Manager at The Grand Hotel, responded to this review

Dear Sami311226, Thank you for sharing your recent experience with us. I apologize that we did not meet your expectations during your stay here in Historic Victorian Cape May. I immediately shared your comments with our hospitality team here at the Grand so we can make certain that future guest's needs are met without any delays or lapses in services... More 

PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Grand in Cape May over Thanksgiving weekend in one of their "townhouse" rooms. With the meal package they offered the deal was great. There is an indoor pool which was a very popular spot in the cold weather. The kids love it.

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John A, General Manager at The Grand Hotel, responded to this review

Dear Pilot_Jack, Thank you for your many kind comments and as important thank you for your business. The staff and management really appreciates those who have been well-served that take the time to commend us on their positive experience. We appreciate you making today - " A Grand Day at the Beach!" for all of us here in Cape May.... More 

Naples, Florida
Top Contributor
55 reviews 55 reviews
38 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is my first time in this hotel and I wasn't sure what to expect. However, it seems to me that this hotel has lasted beyond it's expiration date, and needs to be completely renovated or rebuilt. Everything about it is old and outdated. The rooms are the size of a standard motel chain room except with the addition of... More 

Was this review helpful? Yes 1
John A, General Manager at The Grand Hotel, responded to this review

Hi JEddleman, Thank you for staying with us recently and also for your constructive observations about the Grand Hotel, Hemingway's Restaurant and Historic Victorian Cape May. The Grand Hotel has come along way with many renovation projects throughout the hotel. Many you can see, however, there's many more that are not in the public's view but necessary to build a... More 

Washington, DC
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I use tripadvisor before booking all of my hotel stays EXCEPT this reservation because family who live in the area recommended it. In truth, they suggested it because they knew it was one of only a few properties open in November, however I should have done my own research. I would have stayed at La Mer instead. So if you... More 

Was this review helpful? Yes 1
NYC
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As our first time staying at The Grand Hotel I didn't know what to expect. The lobby was nice and the staff friendly. If you're looking for a Victorian getaway, this hotel is not it. I'm guessing it was built during the time when newer construction was the way to go. Our room turned out to be a duplex suite... More 

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Additional Information about The Grand Hotel

Address: 1045 Beach Avenue, Cape May, NJ 08204
Location: United States > New Jersey > Jersey Shore > Cape May
Price Range (Based on Average Rates): $
Number of rooms: 173
Reservation Options:
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Also Known As:
Grand Cape May
Grand Hotel Of Cape May
Hotel Style:
#14 On the Beach Hotel in Cape May

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