After careful consideration, we booked the Heritage Inn for a 3 night stay. My wife and I stayed at the Inn on the 3rd floor which had fantastic views. The room itself was exceptionally clean and quite comfortable. We could not have been happier. Not only will we stay there again but we will recommend the Heritage Inn to our... more

My husband and I have been staying at the Heritage Inn, Cape May, N.J. every spring and fall for five years because of its location to the beach and local attractions, and moderate cost. This year, as always, I made prior arrangements by phone, sent a check for a deposit and received confirmation for our arrival with balance due. On... more

I was just there, and it was the WORST experience ever! I've been to all kinds of hotels around the world and this place just stunk! The staff were Terrible, Rude, Obnoxious, and Insulting. They made a mistake in pricing and would not adjust it. Then to top it off they begin to insult me - How "professional" is that!... more

This is an update of a review based on a stay a year ago. We went back this year for another short "mini-vacation." And I must say I really don't understand the negative comments I've encountered here. True, the property is not the most modern or elegant, but the location is excellent, the rooms are clean and comfortable, and the... more

After reading some of the reviews for this motel, I was tempted to cancel our reservations but decided to call and ask a few questions. I was somewhat reassured by the professional and pleasant manner of the woman to whom I spoke. Quite honestly, we had a plan B if things did not work out. What the Heritage Inn turned... more

The Heritage Inn is easily the WORST location I have ever stayed. A misleading (read: blatant lies) website lead us to choose this location. The rooms were hideous, the hotel claims to be non-smoking but everyone can smoke on the balconies and anywhere they want (including in their rooms, which I witnessed on more than one occasion). They don't supervise... more

This hotel was recently renovated. The "new" rooms have no phones, no toiletries, no data port. The trash cans have no bags in them and are not cleaned. The pool has no slide, opens late in the day, and is a mere 24 feet long. There is one ice machine but it is locked at night. There are 5 parking... more

Please dont ever stay at this motel..First of all the pictures are deceiving..place is a dump..Only 5 parking spots infront of this nightmare..You have to park a few streets over if spaces are taken..Secondly my handicap mother asked for a cot for our room because there were only 2 double beds and 3 people..i sleep on the floor for 2... more

The woman who runs this motel is nasty and crazy. There was no hot water in the 2 sinks in the room. Her answer? No one uses hot water to wash their face. And she wouldn't give us even a partial refund. Also, although mentioned twice in the brochure, there are no phones in the room. Her answer? Everyone has... more