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Palace Hotel

Hotel website
1101 Beach Avenue, Cape May, NJ 08204
6 people have started booking this hotel
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1 room 1 guest
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Palace Hotel
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126 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (12)
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Hillsborough
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Good value for the money. Not a Hyatt Regency but not a Days Inn either...somewhere in between. We stayed in suite# 400 with our dog. Great view and access to the ocean. Overall the room was clean and serviceable. However the front part of the room had a funky urine-type odor which we complained about, they said it had some... More 

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Charlottesville, Virginia
Level Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best word to describe the Palace Hotel is "fine." It's older, moderately updated, but by no means fancy. Parking included. Efficiencies and suites available. Great access to the beach. Offer a no-frills complimentary breakfast. No wifi, no pool. Unless you have an "ocean view" room, you've only got peek-a-boo views of the ocean. The desk personnel are a mixed... More 

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MGR_Guest_Relations, Manager at Palace Hotel, responded to this review

We appreciate you taking the time to leave us a review. We aim to meet all of our visitors needs while staying with us. We appreciate your feedback, as it assists us in bettering our services and keeping up our goal, which is customer satisfaction. More 

Rye, New York
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

Very convenient and clean establishment. Directly across from Beach and has own lot with additional parking. Rooms are a bit out-dated but otherwise clean and accomodating. Outside of building is well maintained.

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MGR_Guest_Relations, Manager at Palace Hotel, responded to this review

Thank you for sharing your review with us. We are glad you found our hotel to be clean and conveniently located. We hope you visit us again soon. Thank you More 

Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location was excellent! You can park your car and leave it during your whole stay. The beach across the street is excellent! And there are plenty of restaurants within walking distance. BUT, the black hair I found in my bed was less than desirable. And there was a strong smell of urine when the air conditioner came on. I'm... More 

Was this review helpful? Yes 2
MGR_Guest_Relations, Manager at Palace Hotel, responded to this review

Erin, We are sorry to hear that your experience was less than satisfactory. We appreciate your feedback. It assists us in bettering our services and keeping up our goal, which is customer satisfaction. We utilize a certain floor within our hotel exclusively for our pet owners however, had we been notified of the situation we would have gladly made other... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

The room and bathroom were clean, but the bed was uncomfortable, even one of two bedside lamps was broken. and there was no wifi at our room, the front desk told me wifi was only available at lobby, that's unbelievable for me.

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Travelers are raving about these Cape May hotels

RVC NY
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 16, 2015

When I looked at reviews for this hotel, the positive ones made me book this very convenient, easy beach access motel. I was expecting medium frills, as described, but what we got was a nice very accommodating staff. The rooms were very comfortable and decent. When we checked in, the front desk lady Niki gave us an upgrade. It was... More 

Was this review helpful? Yes 2
Branchburg, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2015

We just stayed for one night to get away and enjoy beautiful Cape May. The room was very clean. The staff was very friendly. I have stayed at two different hotels in Cape May before but now we will only stay here. It is right across the street from the beach and there is also a comfort station right there... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 3, 2015

This was our first trip to Cape May and we loved it. The location (right across the street from the beach) was great! The hotel was very clean and the staff were wonderful!! Special thanks to Nicky who went above and beyond to make sure we were happy with our stay in Cape May!!! Nicky, we appreciate everything you did... More 

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central nj
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 2, 2015

Sorry but I have to say I was extremely disappointed with this place. The people at the 2nd floor desk are as nice as they come but as far as the rooms it was dark and had that musty type of smell. I just think the furniture and rugs need to be changed out. The room was dark and dingy... More 

Was this review helpful? Yes 3
Bloomsburg, PA
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 29, 2015

We just wanted to get away for a night and this hotel accommodated us without a minimum. We brought along our Cocker Spaniel, Layla, for the trip. The hotel has no glitz or glamour, but it is clean and quiet. There was plently of room to walk Layla, and we were able to sit on the balcony and people watch... More 

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