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Carroll Villa Hotel

Certificate of Excellence
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19 Jackson Street, Cape May, NJ 08204
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1 room 1 guest
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901 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Carroll Villa Hotel
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Runkel, Germany
1 review
5 of 5 stars Reviewed May 24, 2012

We are very grateful for the warm welcome we received at the family operated –Carroll Villa hotel and Mad Batter restaurant. The proprietors, Mark and Pam, and their professional staff made our stay at the Carroll Villa very pleasant. We found a place full of art and culture. The well assorted bar is a place to meet. We met people... More 

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Philadelphia, pa
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 21, 2012

My husband and I stay in Cape May all the time, at least two trips a year....we have never stayed at a B&B. We did this past weekend - Carroll Villa. We had perfect weather, and a wonderful experience staying at Carroll Villa....it was excellent. Everyone working there was overly accommodating and extra friendly. We had room #1 and it... More 

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Egg Harbor Township, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 18, 2012

The Carroll Villa Hotel and Mad Batter restaurant hosted a watercolor workshop with renowned artist Mel Stabin from May 13-17. A group of 21 artists enjoyed four days of study and painting under the tutelage of this talented artist and teacher. The Hotel/restaurant provided students with comfortable rooms, fabulous meals, a wonderful workspace, and the entire staff was friendly, helpful... More 

Was this review helpful? Yes
Rangers1, Owner at Carroll Villa Hotel, responded to this review

We appreciate you taking the time to convey your experiences at the Mad Batter Restaurant and the Carroll Villa Hotel...We felt that the workshop went very weil in talking to the participants. We also love the idea that the students themselves might become part of our rotating art show which exhibits different artists on a monthly rotating basis. Hope this... More 

nyc
1 review
4 of 5 stars Reviewed May 8, 2012

We decided to purchase a livingsocial voucher for the Carroll Villa and I'm so glad we did!! Kathi and the staff were very friendly and helpful regarding what to do and where to go! The service and the suggestions were more than generous. The Mad Batter also gad grsat setvice to go with theur great food. We came to Cape... More 

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Freehold, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 6, 2012

Wife and I were invited to spend a day at Cape May and the weather was lousy (cold, windy, and a little rain). What turned a bad event into something that we look forward to doing again was the staff of the Carroll Villa. From the time we checked in, we were made to feel at home. The bar staff... More 

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Wilmington, DE
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 5, 2012

Loved the hospitality, friendly staff and service. Excellent breakfast meals. Happy Hour was the 'bomb'. Have to agree with negative comments on bed & a/c.

Was this review helpful? Yes 1
Saint John, New Brunswick, Canada
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 5, 2012

When I first chcked with Tripadvisor on Cape May accomodation, I read many favorable reviews and a few that complained about the beds and the indufference of hotel (and restaurant ) staff. I discounted the complaints and booked the hotel. What a disappointment. The mattress in our room was rock hard, and when we told the unsmiling desk clerk we... More 

Was this review helpful? Yes 9
Rangers1, Front Office Manager at Carroll Villa Hotel, responded to this review

First, let us say that we are terribly sorry that you had a bad experience in both the Mad Batter and the Carroll Villa. We take pride in making sure that our guests leave our establishments happy and satisfied. In regards to the mattress in your room, we purchase new mattresses on a regular basis and make sure that they... More 

Bridgewater, New Jersey
2 reviews
5 of 5 stars Reviewed April 30, 2012

we just got back from a 3 day "getaway" at the carroll and would like to comment on the wonderful stay we had.our bed and mattress's were wonderful ! the staff were friendly and helpful. the mad batter is one of the finer restaurant in the state.this is a wonderful spot in cape may.===keep up the good work. tony and... More 

Was this review helpful? Yes
Rangers1, Owner at Carroll Villa Hotel, responded to this review

Thank you for writing...Your thoughts put a smile on our faces. As a third generation family business we are happy to have "repeat guests" who become friends....Generation after generation. More 

2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 26, 2012

Loved the service and the hospitality!! Felt at home just without the children! Will recommend friends and family to go!

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NJ
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed April 23, 2012

The stay and the review is so bittersweet, because we genuinely love the people and the bar at the Caroll Villa - cannot beat their happy hour and we have been coming for years. We usually stay at the Fairthorne but figured we would give the hotel a chance. We loved the hotel portion of the building, extremely historic lookign... More 

Was this review helpful? Yes 3
Rangers1, Owner at Carroll Villa Hotel, responded to this review

Thank you for your nice comments about happy hour, the updated rooms and the new matresses. We try very hard to please our guests...We are disappointed that you did not come to the front desk and ask for different pillows..We have both hard and soft pillows. The airconditioning units are all new and we are sorry that it was noisy.....We... More 

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