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Holiday Inn Budd Lake-Rockaway Area

3.0 of 5
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1000 International Drive North, Budd Lake, NJ 07828
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1 room 1 adult
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Holiday Inn Budd Lake-Rockaway Area
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162 Reviews from our TripAdvisor Community

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Jersey Shore, New Jersey
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Checked into the hotel about 6:30, wanted to something to eat. The dining room was closed, so we had to sit at the bar. The bartender/server was a nice guy but, seemed more interested in the football game. After dinner my daughter left, and my wife and I who were both feeling under the weather went to our room. Getting... More 

Helpful?
Thank sal r
IHGService, Guest Relations Manager at Holiday Inn Budd Lake-Rockaway Area, responded to this review

Dear sal r, Thank you for taking the time to share your recent experience at our hotel. Allow me to apologize for the inconvenience you may have experienced due to our bathroom shower. I would like to assure you that this will be looked into and your review will be used to consider improvements needed. Again, thank you for the... More 

Brooklyn, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family group stayed here twice over weekends and each time the staff were very accommodating and courteous with pool, ballroom and guest room scheduling and specific needs. We would come again based on the experiences!

Helpful?
1 Thank Moshe M
Roanoke, Virginia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 17, 2015

This is an older property that is not in bad shape, but not modern either. Room was clean with what appeared to be new furniture. Overall this hotel shows its age and is a bit worn/ rough around the edges. I would stay again if I had to but would prefer to look elsewhere for a newer option.

Helpful?
Thank 00marvin177
IHGCare, Guest Relations Manager at Holiday Inn Budd Lake-Rockaway Area, responded to this review

Dear 00marvin177, Thank you for taking the time to write a review of your recent stay. It is regrettable that some aspects of our hotel did not live up to your expectations. I would have preferred you had a better stay. Nevertheless, your comments are highly appreciated as these will be used towards maintaining and improving our amenities and services.... More 

Franklin, Massachusetts
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 16, 2015

My wife, her best friend, and I stayed here for a wedding. The hotel has nice, updated rooms and was very accommodating when we asked for an early check in. They also had a bar that was open late to accommodate the after party for the wedding. I would certainly stay here again if I was ever in the area.

Helpful?
Thank skeays
Chicago, Illinois
Level Contributor
101 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed November 12, 2015

I needed a place to crash for 1 night while driving from Chicago to New Jersey and decided to stop at the first exit I could after crossing the state line into NJ. This hotel was right off 80 and looked like a good, clean hotel so I decided to give it a shot. I'm so happy that I did... More 

Helpful?
Thank depechegirl02
Sydney, Australia
Level Contributor
173 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed October 18, 2015 via mobile

Company I visit changed to this place and next time ill probably arrange somewhere else. Thought I was going to get stuck or come crashing down in the lift. It was out of service the next day and for rest if the week. The remaining lift was just as bad though and extremely slow. Went to wash clothes one night... More 

Helpful?
Thank PeterBarras
IHGCare, Guest Relations Manager at Holiday Inn Budd Lake-Rockaway Area, responded to this review

Dear Pjeab, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We are truly sorry for the inconvenience the condition of the facilities, amenities, the fire alarm, and the lack of shuttle... More 

Travelers are raving about these Budd Lake hotels

New Jersey
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 13, 2015

I made a quick overnight stop here, and was pleasantly surprised at the level of service and the updated rooms. I had a late arrival, almost midnight, but my reservation was all set. Comfortable bed and clean room.

Helpful?
Thank Snowbird607
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 12, 2015 via mobile

The hotel was better than I imagined. I typically stay at Hampton Inns if I can. The front desk employee was not present when I arrived. He was in the back on the phone. I said "excuse me" a few times. When he came out he never apologized for having me wait, which at a nicer hotel, they definitely would... More 

Helpful?
1 Thank Paulinelb
IHGCare, Guest Relations Manager at Holiday Inn Budd Lake-Rockaway Area, responded to this review

Dear Paulinelb, I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read that you have regarded our housekeeping staff commendable, rooms to be clean and pool to be nice. However, we are very sorry you did not experience an exemplary hotel stay with regard to the service of our front... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 1, 2015

Stayed here for a wedding, in the middle of an office complex. No stores around so it would have been good if they had better snack machines or someplace you could purchase small items. The front desk was very rude on my arrival, guess he was having a bad day, I had called at 7am for an early check in... More 

Helpful?
1 Thank Mermaid_lover_LBI
Dumont, New Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 31, 2015

Hotel is very nice, and very clean esp the bathroom! pool and onsite restaurant & bar lovely staff also... Had a wedding nearby and stayed overnight but check- in was too long of a wait ..... make sure room is ready CALL AHEAD! If checkout is at 10-11, and you are part of wedding party block room rental, rooms should... More 

Helpful?
Thank babaloo53
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