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Holiday Inn Budd Lake-Rockaway Area

3.0 of 5
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1000 International Drive North, Budd Lake, NJ 07828
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Holiday Inn Budd Lake-Rockaway Area
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Ranked #2 of 4 Hotels in Budd Lake
A recent review
3 of 5 stars reviewed yesterday
eanselm Rochester, New York
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148 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rochester, New York
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

We were driving along route 80 in NJ and didn't have a reservation for the night and found The Holiday Inn at Budd Lake. It was a little off the highway but our GPS got us there. The check in clerk was very nice. Our room was clean and the beds comfortable, just what we needed for a night. When... More 

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Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

I stay at this hotel quite frequently for business. It's a clean hotel with a friendly staff. (Most of them) I often eat at the hotel and the food is fair. There are several options for dinner close by if hotel food is not your thing. The staff in the lounge is exceptional. Overall it's a good place to stay... More 

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Greensboro, North Carolina
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 21, 2015

Clean and comfortable, even an intimate bar area. Kids seemed to enjoy the conveniently located indoor pool. The ONLY knock was that we had to bother the (very nice) waitress in the breakfast room (which also offered a nice if pricey buffet for $13) just to get a cup of "free" coffee. No newspapers on weekend and no place close... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 10, 2015

I couldn't believe my experience here. Not only did my co worker have flies all over her room, I found- and was bit by a bed bug there. I woke up the first morning there with two bites on my arm. All day long i thought about it being bed bugs so as soon as i got back into my... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Budd Lake-Rockaway Area, responded to this review

Dear cynthia s, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager... More 

Travelers are raving about these Budd Lake hotels

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 26, 2015

In town on Business and as always stays at the Holiday Inn Budd-Lake was exceptional, Clean rooms, good food at the Restaurant. Free WiFi that works well. Will continue to stay there when I travel to Budd Lake.

Was this review helpful? Yes 2
NJ
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
1 of 5 stars Reviewed March 21, 2015

The pool is murky and you cannot see the bottom of the pool. The water in the hot tub was clear. North Jersey Aquatics teaches swim lessons to many children all week and the hotel is doing a poor job of keeping the water clean. It's pretty much a sess pool of urine and filth.

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Budd Lake-Rockaway Area, responded to this review

Dear flipflopgirl, Thank you for taking the time to review our property. Our hotel is very proud of its level of service, cleanliness and quality of product. It seems that we were not able to execute an exemplary hotel stay with regard to pool cleanliness and maintenance. Please accept our sincere apologies for any inconvenience it may have caused you.... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 23, 2015

Stayed at Holiday Inn Budd Lake for 2 nights while in the area with the BF. Overall very good stay, and would go again. The room was nice& clean, updated. Housekeeping impressed me by coming to clean almost immediately after we took the do not disturb off the door. Would have liked it if the had lotion in the rooms,... More 

Was this review helpful? Yes 1
Glens Falls, New York
Level Contributor
135 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed February 19, 2015

Stayed one night. Vending machines on every floor basically empty. Elevator buttons were filthy. Made you cringe to even press them with your knuckle. Walls were thin so night was pretty disturbed by your neighbors. Room was basic and okay.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Budd Lake-Rockaway Area, responded to this review

Dear cebgel, Thank you for taking the time to post a review about our property. I am glad that you found our rooms to be satisfactory for your needs. However, I regret that this stay was sub par due to the condition of the elevator and some of the on site facilities. These points you have raised are noted and... More 

Bath, New York
1 review
4 of 5 stars Reviewed February 16, 2015

Went to checked in for Valentines Day to find out the hot tub was not in working order. The staff, however, accommodated us which a made an initial bad situation into a great one. Special thanks to the on duty Manager Eric and the girl working the front desk Kim. Despite the circumstance (which I do understand things happen) would... More 

Was this review helpful? Yes 1
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 10, 2015

I don't normally stay at a Holiday Inn and this is a good reason why. The decor is old, found some hair in my bed, and overall cleanliness all over the hotel shows neglect. I did not have an option for a Hilton property. I will avoid staying here in the future.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Budd Lake-Rockaway Area, responded to this review

Dear Sean R, I appreciate you taking the time to comment about your recent stay at our hotel. Providing comfortable and clean accommodations are some of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations. Please know that this is not reflective of our... More 

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