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Candlewood Suites Bordentown/Trenton

Certificate of Excellence
2.0 of 5
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200 Rising Sun Road, Bordentown, NJ 08505
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Candlewood Suites Bordentown/Trenton
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Ranked #3 of 10 Hotels in Bordentown
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
tommygoss Columbia, South Carolina
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46 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbia, South Carolina
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel is clean in appearance. I was recognized as a Spire Elite member and offered incentives. Staff is professional but provided few smiles. Check-in was easy and fast. Room was a little smaller than expected; however, the kitchen was a nice addition. Bed and Pillows were comfortable but I was located next to the HVAC and laundry rooms and heard... More 

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Westchester County, New York
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed there yesterday. I had two rooms with double queen beds. When I went to the room there was only 1 queen bed in the room. They gave me another suite for no charge. Rooms were really clean and it was quite.

Was this review helpful? Yes
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Asked for a NON-smoking room, and got a smoking room. And yet the paperwork had the warning, "do not smoke in the room or a $250 cleaning fee will be added to your bill." Go figure. Hallways were humid. I don't expect typical hotel hallways to be nice and cool, but they cannot spend a few more $ and run... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Bordentown/Trenton, responded to this review

Dear Thomas C, Thank you for taking the time to post a review of our hotel. Please accept my deepest apologies for falling short of your expectations on some aspects of your stay. Rest assured that this matter will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take... More 

Biloxi, MS
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 21, 2015

Nothing spectacular about the place, but it's not awful. Weekly housekeeping, large (too large) kitchenette, beds are reasonable. Just about everything you expect from an IHG hotel - basic, no frills. Not someplace I would have chose for leisure travel, but on the companies dime it was adequate.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Bordentown/Trenton, responded to this review

Dear wicpjuan, Thank you for taking the time to review our property. Our hotel is committed to providing our guests with the highest quality services and facilities. I am delighted to hear that we were able to meet your expectations when it comes to long term accommodation. We are highly motivated by your words and ensure you that we shall... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 28, 2015

While staying there a few months back, I was waiting for a colleague in the lobby and overheard a conversation taking place behind the front desk. This handyman was apparently peeved because someone called and said their TV was not working. His language and attitude were completely inappropriate especially given a guest was present. I have stayed at another Candlewood... More 

Was this review helpful? Yes 2
Jennifer S, Director of Sales at Candlewood Suites Bordentown/Trenton, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us. We value your feedback, both the good and the bad, as it helps us to know what we're doing right and what we can improve on. I sincerely apologize for the attitude of our Engineer, we will be sure to make sure that never happens... More 

sbbink
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 25, 2015

I've stayed at this property and reviewed it as many times. The room is comfortable, the kitchen is well-equipped. Improvements needed: signage explaining there's a thermostat on the wall that controls the heat and a/c. Although I kept adjusting the unit near the window (which is where the air was blowing from), the room was freezing. It wasn't until the... More 

Was this review helpful? Yes
Jennifer S, Director of Sales at Candlewood Suites Bordentown/Trenton, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We value your feedback, both the good and the bad, as it helps us to know what we're doing right and what we can improve on. I am sorry that you had an issue with the thermostat and we will look into making the directions more... More 

Old Saybrook
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 22, 2014

Staff was very pleasant & accommodating. They went out of there way to help me get the best value while staying with them. Room was terrific. Spacious, very clean & ready upon check-in. It was a suite with full kitchen and even included complimentary popcorn in the microwave. Location was convenient to restaurants & shopping. I would stay here again.

Was this review helpful? Yes
Jennifer S, Director of Sales at Candlewood Suites Bordentown/Trenton, responded to this review

Dear Sparky, We're very pleased that you enjoyed your stay! We look forward to seeing you again in the future! More 

Rockville, Maryland
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed October 15, 2014

We booked this hotel as part of a last minute trip so were not able to get a "suite" room, but rather had a room with a single bed. We also had the "handicapped" room, which meant the bathroom and other features were designed to accommodate a wheelchair so our room layout may have been a little different. The kitchen... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Bordentown/Trenton, responded to this review

Dear ATWTravel, Thank you for writing a very detailed review of your experience. It was a real pleasure that you were satisfied with most of the services and amenities that we have to offer. We are very happy to read the room and kitchenette was very much to your liking. On the other hand, please accept our apologies for any... More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 12, 2014

We booked a block of rooms for a wedding in the area. The director of sales took care of all arrangements. He even arranged a shuttle to safely transport our guests to and from the venue. The rooms were clean. The beds were comfortable. It was a satisfying experience.

Was this review helpful? Yes 2
Boston
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed September 22, 2014

I selected the Candlewood Suites based on the favorable reviews on TA and was not disappointed. Although it was a bit further from my destination than I would have liked, it seemed the best option in the price range. Location is an easy-off from I 295N and easy-on to I 295S but a bit more challenging in the opposite directions.... More 

Was this review helpful? Yes 1
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