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Hotel Indigo Basking Ridge

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80 Allen Road, Basking Ridge, NJ 07920
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Hotel Indigo Basking Ridge
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Hotel Indigo Basking Ridge
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175 reviews from our community

Traveler rating
    64
    48
    36
    17
    10
See reviews for
42
23
14
70
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (36)
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Stafford, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I’m a frequent traveler and rewards member at a neighboring hotel –A few weeks ago, I was unable to secure 4 rooms at our ‘usual’ hotel and found that Hotel Indigo had availability and offered an excellent, pre-paid rate. We had about 20 family members gathering at a local Golf Club to celebrate our parents Diamond (60th) Anniversary early in... More 

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Boca Raton, Florida
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I usually stay up the road at one of the other hotels, however I was able to stay at the Indigo this week, my first visit. The room I stayed in was recently renovated, and while I thought it was fine I don't think the decor will be to some peoples tastes - but I appreciated it because it was... More 

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Bridgeport, New Jersey
1 review
5 of 5 stars Reviewed April 1, 2015

I have stayed here at the hotel Indigo numerous times over the last few months. I am a travel nurse so my job entails me to stay at a lot of hotels. I have to say that I absolutely LOVE staying at this hotel. Saiqua the young lady at the front desk is absolutely AWESOME... she is very personable and... More 

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IndigoBR_GM, General Manager at Hotel Indigo Basking Ridge, responded to this review

Dear guest, Thank you so much for sharing your positive experience on TripAdvisor! The best compliment we could ever receive is when guests like you take the time to share their great experience of our property for everyone online to see! We most definitely hope to welcome you again soon if your travels take you to Basking Ridge - Warren,... More 

Syracuse, NY
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 31, 2015

I have stayed here a few times. This hotel is often on hotwire, especially on the weekends. The hotel does need more upkeep and you can tell it has been remodeled and a few corners have been cut. Overall it is ok, but the Courtyard around the corner is better (and more expensive). There is nothing horrible about Indigo, just... More 

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Easton, Pennsylvania
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 2, 2015

I contraced for 25 rooms/ 33 nights for an event. The contract was signed more than a year in advance. When the whole staff was replaced, our contract went into the forgotten box. My secretary revived the request. At the event we discovered that the contract had changed from the original. it is embarassing to have to insist on what... More 

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IHGCare, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear Paul K, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry about the changes of contact due to the change of management and for falling below your expectation regarding services. We will look into these concerns.... More 

Toms River, New Jersey
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 16, 2015

The hotel needs upkeep. The heat/ac units are old and need updating. they make a lot of noise. The TVs working are hit or miss. The rooms are cold with the laminate word floors. The bathroom is the worst though - it's an open glass shower and it's Freezing! I dread when we have to stay at this hotel.

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IHGCare, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear kaplat24, Thank you for taking the time to write a review about our hotel. I apologize for any inconvenience our air conditioning system and some of our room amenities may have caused you. I have taken note of your comments and shared them with our internal departments to review and make necessary improvements accordingly. I hope you will give... More 

Milwaukee, Wisconsin, United States
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 8, 2015

Flew into town for business. The front desk person, Saiqua, was so friendly. It felt like I had already known her for years. Check in process was quick and efficient. Was pleasantly surprised by the free glass of wine and that as a Platinum Member I got an upgrade. The hallways were a bit unpleasant, dirty floor, bucket to catch... More 

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Arlington, Tennessee
Top Contributor
51 reviews 51 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 28, 2015

We were in town for medical reasons & thoroughly enjoyed our stay here! Every person we came in contact with from check in to check out was so pleasant & friendly. Saquai at the front desk (along with everyone else) was extremely accommodating. VERY GOOD customer service. We were always greeted with a smile and felt welcomed. It is clear... More 

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Pennsylvania
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 13, 2015

Stayed here with my daughter the night before a doctor's appointment. The rooms are nicely decorated and are very clean. Staff was friendly. It's close to route 78 and RMA which is where we were going. I came back to the hotel for breakfast and it was delicious,fresh and reasonably priced. The rates are comparable to other hotels in the... More 

Was this review helpful? Yes 1
Chicago
Top Contributor
53 reviews 53 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 9, 2015

Stayed at the Hotel Indigo Basking Ridge recently. The hotel has an attractive exterior, service at check-in was prompt, efficient and friendly. The room itself was very large and spacious. So no complaints there. The one issue I had was that the room was cold and hard to regulate the temperature. Because the room is kind of long and large,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Hotel Indigo Basking Ridge, responded to this review

Dear dw732, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is nice to read that our property and service received is well to your liking. However, please accept our sincere apologies if your stay was... More 

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