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Courtyard by Marriott Basking Ridge

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595 Martinsville Road, Basking Ridge, NJ 07920
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Courtyard by Marriott Basking Ridge
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240 Reviews from our TripAdvisor Community

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Holly Springs, NC
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The people are very nice. The lobby, restaurant, and common area are all updated. The room was comfortable, but nothing exciting. For the business traveller you know what Courtyard has to offer. The price was okay. This Courtyard is similar to others around the country.

Helpful?
Thank KevinMH
GMBaskingRidge, General Manager at Courtyard by Marriott Basking Ridge, responded to this review

Thank you for your review of our hotel. We are very happy that you enjoyed your stay and hope that you stay with us again the next time that you visit the Basking Ridge area. More 

Level Contributor
6 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Not bad but not great as far as Courtyard's go. I stay in a lot of Marriott properties. The room is as expected, the front desk staff are polite and courteous. There is a restaurant onsite bit the service is poor and the consistency of the food is not great. One meal is fantastic and the same meal the next... More 

Helpful?
Thank Shanna J
GMBaskingRidge, General Manager at Courtyard by Marriott Basking Ridge, responded to this review

Thank you for your review of our hotel. We do apologize that one of your meals was not satisfactory in our Bistro. We will be sharing your feedback with our leadership team so that we can improve our service. Again, thank you for your comments as we appreciate all feedback so that we can continually improve our operation. More 

Hillsborough, New Jersey
Level Contributor
131 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed for two nights during a recent snow storm, simply because I work close by. The level of welcoming, warmness and function was truly inspired. This group of small staff that was able run this entire hotel from check in, to food service, to housekeeping in such an efficient way should be highly commended. My room was nicely furnished... More 

Helpful?
Thank CEC1024
GMBaskingRidge, General Manager at Courtyard by Marriott Basking Ridge, responded to this review

Thank you for your review of our hotel. Snowstorms can be very challenging to deal with in the hotel business, and I am very happy that you were well taken care of by our staff. I will personally commend the associates on doing such a great job in making your stay as comfortable as possible during the major blizzard that... More 

Way North of Philly
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a family funeral. Although we arrived early, we were able to check in, perhaps because the hotel's not that busy this time of year, and were given a nice quiet room on the third floor overlooking the courtyard. There was a bit of a mix up at the Bistro the next morning with our coupon for... More 

Helpful?
Thank RussWayNorthofPhilly
GMBaskingRidge, General Manager at Courtyard by Marriott Basking Ridge, responded to this review

Thank you for review of the hotel I am happy that our staff was able to provide great service during your stay and that you enjoyed the hotel. Please visit us again in the near future. More 

London, united Kingdom
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed December 23, 2015

This hotel is good value for money and that is about all we can say about it. Uneventful, rather dull but perfectly adequate. I must say however that the staff at Reception were a bit too 'matter of factly' to my liking and they lacked any kind of warmth and enthusiasm.

Helpful?
Thank MaukC504
GMBaskingRidge, General Manager at Courtyard by Marriott Basking Ridge, responded to this review

Thank you for your review of our hotel. We do regret the staff issue that you mention and will review this with the leadership team to make improvements. Please visit us again during your next visit to the Basking Ridge area. More 

Hilton Head, South Carolina
Level Contributor
128 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed December 22, 2015

Nothing crazy, but well done. Staff are friendly and responsive. The decor may be a generation behind but is up to date. We find the location works well for business, but it is basic office park. Plenty of great options within a short drive to meet any dinner requirement.

Helpful?
Thank bruces4gt
GMBaskingRidge, General Manager at Courtyard by Marriott Basking Ridge, responded to this review

We are very happy that you and your fellow associates choose to stay with us when in the area, and do appreciate your loyalty. More 

Boca Raton, Florida
Level Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 22, 2015 via mobile

Hotel was the updated courtyard look. The rooms were clean and the property was quiet, however it was only 30% full or so. Very close to several restaurants, some even within walking distance and had a nice bar area as well. The staff was helpful and laid back.

Helpful?
Thank bon_temps_rouler_Guy
GMBaskingRidge, General Manager at Courtyard by Marriott Basking Ridge, responded to this review

Thank you for your positive review of our hotel. Very happy that you enjoyed your stay with us! More 

Daytona Beach, Florida
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

The check in was great the room nice and clean. Wine at bar, 2 glasses $31. Wow! To much for house wine. Breakfast at a nice hotel, just okay, no service to wait tables. Ask manager about procedures of i need to sit or order at counter? He was short and rude. Won't be back there!

Helpful?
Thank Albert S
Simsbury, Connecticut
2 reviews
5 of 5 stars Reviewed December 9, 2015

Second straight Courtyard where they are doing it right. Fresh, clean, friendly, everything you need and done very well. Room decor, bedding, bathroom, and lobby all excellent. Check in/check out, easy and friendly. Keep it up Marriott.

Helpful?
Thank Parker K
GMBaskingRidge, General Manager at Courtyard by Marriott Basking Ridge, responded to this review

Thank you for your review. We are happy that you enjoyed your stay and hope to have you back with us again soon! More 

Ratoath, Ireland
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 29, 2015

This is a nice hotel, just off the highway, with large clean rooms, and a proper bar service (even if it's a bit slow). On my first day there I did not need to hit the office until the afternoon, so took a late shower (10:30am). Bad idea - at that point in the morning there is no hot water.... More 

Helpful?
Thank LarryO234
GMBaskingRidge, General Manager at Courtyard by Marriott Basking Ridge, responded to this review

Thank you for your review of our hotel. Please accept our apologies for the hot water issue that you experienced during your stay several weeks ago. This was an unfortunate incident and has been repaired since then. Please do visit us again the next time that you are in the Basking Ridge area. More 

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