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41 Village Road, Waterville Valley, NH 03215
Hotel amenities
Snowy Owl Inn
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Most recent review
4 of 5 stars Reviewed April 27, 2013
LJF999 Warner, New Hampshire, United States
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81 reviews from our community

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Date Rating
Warner, New Hampshire, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 27, 2013

I recently stayed at the Snowy Owl Inn for a scrapbooking weekend. I found the staff to be great - always willing to go the extra mile. Although the room needed a little bit of airing out and updating, it was always made up in a timely manner each day. The food was good and the Inn was a nice,... More

Was this review helpful? Yes 2
Rochester, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 6, 2013

Our family stayed at the Snowy Owl Inn recently -and had a great time. We stayed in the Fireside room - which was like being at home - lots of space, a fireplace, kitchen, etc. The Inn is huge, with lots of gathering areas (fireplaces in each of these areas) throughout the inn. Staff were friendly and helpful - especially... More

Was this review helpful? Yes 3
Hopkinton, New Hampshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 18, 2013 via mobile

Very old and expensive rooms. Stained carpets, pilled blankets, and not enough towels. Huge hockey tournament with lots of kids running around at 8 am with dart guns. Breakfast was in the dark basement and the second morning was a $12.95 buffet with scrambled eggs and pancakes. Only good thing was location. Never used pool or hot tub because it... More

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Durham, New Hampshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed March 16, 2013

The tone was set when we arrived at 2 pm and were told in an extremely unfriendly way that there were no rooms available until 4. Staff was rude and unfriendly. I understand a checkin policy, however be a little supportive. Perhaps offer some options on something to do. When we returned, at 4, to check in we were told... More

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Steve H, General Manager at Snowy Owl Inn, responded to this review
March 18, 2013

Thank you for your feedback. We strive to meet your expectations during any stay with us, but perhaps missed the mark in this case because you booked with a third party reservation service. In this case your stay was subsequently controlled by their terms and conditions, one of them being the extra person fee payable at check-in. In the future,... More

MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 3, 2013 via mobile

Rules are ridiculous. Staff is rude. Decor is OLD. Rooms have not been updated in at least 20 years. Rug is DISGUSTING. If u r staying here with kids. STAY SOMEWHERE ELSE. This is NOT a kid-friendly hotel

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Weymouth, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 28, 2013

Stayed here with a group for a hockey tournament. My first impression set the tone. I went in early because we had a hockey game and the first thing I was greeted with was a big sign that read check in is at 4:00 pm no early check in. But yes I still had to check and I started to... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2013

We stayed as part of a school party. Steve the Manager greeted us warmly and could not do enough for us throughout our stay as did Tracy. The rooms were clean and comfortable with huge jacuzzi baths and a separate shower. The food was just what a group of hungry teenagers needed, tasty and lots of it! The added bonus... More

Was this review helpful? Yes 2
Massachusetts
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 25, 2013

The positives: location and the indoor pool. Everything else needs major improvement. The continental breakfast is limited. The rooms are, to quote a friend, "tired". The room was generally clean but the pillows were terrible - imprinted with hundreds of heads before mine. Bed and bedding were old too. Smoke detector hangs on a hook and the batteries are held... More

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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 20, 2013

We stayed here for a long weekend with our hockey team for one of their tournaments. Pros: - Great location. Walking distance to the rink, shops, restaurant, etc. - Hotel has many public sitting areas that were convenient for socializing - Evening security guards were courteous and did their job well Cons: - Front desk staff were not very friendly... More

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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 20, 2013

Don't be fooled by the name, location or the joke of a cont'l bfast that comes with the room rate. All you get is stale defrosted muffins or plain donuts wrapped in Seran wrap, nasty oj, apple Juice or icky coffee, that's it, forget milk, not offered. The bedrooms smell like mildew. The carpet, furniture, TV & bedding have not... More

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Steve H, General Manager at Snowy Owl Inn, responded to this review
March 23, 2013

While we appreciate any feedback from our guests, I feel the need to speak to the facts contained here. In my six years at the Inn we have (knock on wood) never seen any evidence of bed bugs. That said, there is no way to guarantee we will not be subject to an infestation in the future. We have, however,... More

 
 
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Additional Information about Snowy Owl Inn

Also Known As:
Snowy Owl Hotel Waterville Valley
Snowy Owl Hotel
Address: 41 Village Road, Waterville Valley, NH 03215
Region: United States > New Hampshire > White Mountains > Waterville Valley
Amenities:
Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in Waterville Valley
Price Range: $
Official Description (provided by the hotel):
Snowy Owl Inn is considered one of New England's finest country inns. Set in the heart of Waterville Valley and the White Mountain National Forest, our all-season 82 room inn offers a relaxing vacation, a great family getaway. It's also the perfect place for business meetings, seminars, conferences, reunions, weddings and celebrations. In the winter enjoy alpine and cross country skiing along with snowshoeing, tubing and even sleigh rides! In the summer we are just as busy with paddleboats, beach on Corcorans Pond, hiking, golf, tennis and even a chairlift ride up Snow's Mountain. Be as busy as you want to be. ... more   less 
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Snowy Owl Inn
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