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The Valley Inn

Certificate of Excellence
17 Tecumseh Road, Waterville Valley, NH 03215
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The Valley Inn
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The Valley Inn
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159 reviews from our community

Traveler rating
    82
    32
    23
    15
    7
See reviews for
62
43
3
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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  • All months
    (159)
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    (27)
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    (45)
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    (44)
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    (43)
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Manchester, New Hampshire
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently spent a week at The Valley Inn and loved it. Clean comfortable room, especially friendly staff, sweeping view of the ski area & mountain range, and walking distance to everything in the Valley. Escaping to Waterville Valley in early spring is great: all the activities without all the bustle. Strongly recommend The Valley Inn.

Was this review helpful? Yes 2
Newton, Massachusetts
Top Contributor
191 reviews 191 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 22, 2015

We booked a relatively small room (1 queen bed + 1 queen sofa bed) for our family since we were only spending one night. The hotel isn't very well equipped, and the beds (both real and sofa) were incredibly uncomfortable. The woman at the front desk was helpful but not super friendly. Very close to everything, but wouldn't rush back.

Was this review helpful? Yes 2
Medford, Massachusetts, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2015

I had a great experience with this establishment! Experience started with Mike on the phone! i was going to be checking in later than their front desk hours, when i arrived he stayed an extra half hour to make my check in more comfortable! (Thank you again) They give you passes to the Athletic center just a minute up the... More 

Was this review helpful? Yes 1
Hingham, Massachusetts, United States
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 8, 2015

This was an overflow location for a business event I attended at the Silver Fox Best Western across the street. Oh how I wished I'd stayed at the Silver Fox, which I have done for many years so was sorely disappointed to be at the Valley Inn. The front desk person, I think her name was Katie, was lovely and... More 

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Loudon, New Hampshire
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2015

room was clean, bathroom clean, super happy to have lobby coffee and tea available. Loved the sitting area with the gas fireplace. Cozy with great friendly front desk peeps. Stayed in room 212 which was right near the hall and was a bit noisy but would have been a LOT noisier on a weekend. Only stayed 1 night midweek and... More 

Was this review helpful? Yes 1
Manchester, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

We stayed here for a midweek ski vacation. Justin and the staff were the best. They were so accommodating and always had a smile. I called before we left and requested a DVD player, a microwave and an outlet to plug our diesel into. When we arrived there was a brand new DVD player (box still in the room), a... More 

Was this review helpful? Yes 1
Justin G, General Manager at The Valley Inn, responded to this review

Dear VCSN, Thank you for taking the time to let other travelers know about your recent stay at The Valley Inn. I am delighted that your stay with us was so pleasurable! Thank you for complimenting our staff, we always strive to meet all of our guests requests and I will be sure to share your review with the team.... More 

Senior Contributor
29 reviews 29 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 3, 2015 via mobile

We have stayed at the Valley Inn a few times over the years. The only reason I did not give it 5 stars was the late night gathering of folks in the lobby area. Typically after 11 pm. Front desk staff should be better able to enforce some "quiet" hours. Other than that, the room was very clean, the staff... More 

Was this review helpful? Yes 3
Justin G, General Manager at The Valley Inn, responded to this review

Dear Goldiefisher, Thank you for sharing your experience. We appreciate hearing both positive and constructive comments from our guests I am very happy to hear that you found our beds to be some of the most comfortable beds in your travels, that says a lot from a 'senior traveler' like yourself. I am sorry to learn that that we allowed... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 18, 2015

We had booked a room for two nights, and when a family issue came up and we needed to cancel the second night, I was told that we would still be charged. The cancellation request was made more than their 48 hour cancellation policy, and it was still declined. The room was very small, outdated and let a lot of... More 

Was this review helpful? Yes 1
Justin G, General Manager at The Valley Inn, responded to this review

I did ask Tripadvisor to take down this review as the information provided here is false. It would be nice to see Tripadvisor take a proactive step to contact myself regarding this inaccurate information. Justin Guilbert The Valley Inn 603-236-8425 More 

Atlanta, Georgia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2015

We spent a few midweek nights at this beautiful inn, we found their ski free deal online. In the past we have gone to Loon mt. but since this deal was so inciting we decided to try something new and are very glad we did. The ski conditions were good, (a little icy in a couple of spots) but what... More 

Was this review helpful? Yes 3
Justin G, General Manager at The Valley Inn, responded to this review

Dear Greg, Thank you for staying at The Valley Inn and for your review and insights. I am thrilled with your comments regarding the staff, their professionalism and level of hospitality provided. I know they will be very pleased. We work very hard to provide a superior level of service and am pleased it did not go unnoticed. we hope... More 

Andover, Massachusetts
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 12, 2015

We stay at the Valley Inn at least once/year. Every time we go the staff is so incredibly helpful. We usually are a large party and have some sort of special request: this last visit we were allowed the use of a large room to accommodate a large "dinner at home", rather than going out. The service from the staff... More 

Was this review helpful? Yes 4
Justin G, General Manager at The Valley Inn, responded to this review

Dear Beth, Thank you for taking the time to share your experience during your annual vacation. The experience you shared is exactly the type of experience we are striving to accomplish. "Walking distance to town, outstanding staff, and a comfortable family atmosphere". We were pleased to be of service to you and look forward to a future return. All the... More 

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