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All 5 Waterville Valley hotels

Black Bear Lodge

3 Village Road, Box 357, Waterville Valley, NH 03215
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74%
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
jamesb2127 Boston, Massachusetts
  • Overview
  • Reviews (148)
  • Photos (24)
  • Amenities
  • Room tips (37)
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148 people have reviewed this hotel

Traveler rating
    69
    41
    14
    17
    7
See reviews for
84
19
Solo
0
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
1 review
3 of 5 stars Reviewed 2 weeks ago

They need to invest in the rooms. Routine upgrading needs to be done to make the rooms comfortable. The people working there are fantastic, they are always willing to provide assistance, but it is time to take some money and do some upgrades

Review collected in partnership with this hotel

Was this review helpful? Yes
Matt H, General Manager at Black Bear Lodge, responded to this review

Thank you very much for taking the time to write this review. Please accept our apologies for the quality of the room not meeting your expectations. Over the past few years we have been working diligently to upgrade every room in the building. Since each unit is independently owned we are working with each owner individually to insure we meet... More

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love Waterville Valley! Stayed at Black Bear Lodge few times. Great at any season.So many things to do. Bleak Bear lodge always has great deals or packages, lots of things included in price of stay. Great condo with everything you need.

Review collected in partnership with this hotel

Was this review helpful? Yes
Matt H, General Manager at Black Bear Lodge, responded to this review

Thank you very much for your review. We are so glad you continue to enjoy your experience with us. We'll look forward to seeing you again very soon. Best Regards, The Black Bear Lodge Team More

Whitman, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My family of four had a wonderful time at the Black Bear Lodge. The room was very spacious and comfortable, as well as close to all of the activities. We didn't really need any help from staff, but everyone was pleasant and attentive as we came and went. It was also an excellent value for the size of the room... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Matt H, General Manager at Black Bear Lodge, responded to this review

We are so glad that you enjoyed your time with us and that you were able to maximize and enjoy the activities that the Freedom Pass provides. Thank you so much for recommending the Black Bear Lodge to others. It really means a lot to us that your experience was good enough to share with others. We'll look forward to... More

Montreal, Quebec, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

2 time at blackbear lodge i m very satisfiy and come back next year,the room was clean and all we need was there,nice place,free coffee in the morning and a swiming pool for a past time.the service people give a excellent service with coutoisie,i enjoy my time there.

Review collected in partnership with this hotel

Was this review helpful? Yes
Matt H, General Manager at Black Bear Lodge, responded to this review

Thank you so much for your continued loyal business and for taking the time to write your review. We'll look forward to your return soon. Please let us know if there is anything we can do to assist you for your next visit. Best Regards, The Black Bear Lodge Team More

Saint-Zotique, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We where in for the Laconia bike week and stayed to this hotel for one night only. Me and my other biker friends and we all appreciated the stay. It was roomy clean and confortable to sleep. It is not far from weirs beach where the Laconia action takes place.

Review collected in partnership with this hotel

Was this review helpful? Yes
Matt H, General Manager at Black Bear Lodge, responded to this review

Thank you for your comments. We are glad you enjoyed your experience during Bike Week. We hope to see you again next year! Best Regards, The Black Bear Lodge Team More

Methuen, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

We have been going to The Black Bear Lodge for many years. We first went before we had children. Then we went when we had young children. Now we go with our teen children and lots of our friends and their families. It is always a great time and there is so much to do. We enjoy it.

Review collected in partnership with this hotel

Was this review helpful? Yes
Matt H, General Manager at Black Bear Lodge, responded to this review

Thank you so much for taking the time to write this review and for your continued loyalty to vacationing with us. We have so many families that continue to return as the kids grow up. We all love to stay updated with guests as they grow up. We'll look forward to your future return. Please let us know if we... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

It was our first time staying at Black Bear Lodge! We went during April vacation so many of the shops weren't opened yet but we still had a wonderful time! We stayed in room 422! My children had a blast counting all the bears in the condo! It was so cozy and felt just like home! My children enjoyed riding... More

Was this review helpful? Yes 1
Matt H, General Manager at Black Bear Lodge, responded to this review

We so glad your family enjoyed your stay. No training wheels is a HUGE and excited step. Please let your son know the staff up here is cheering for him! We hope to see you all again very soon. Let us know when your kids are ready for the mountain bike trails. Keep 'em riding! The Black Bear Lodge Team More

Ludlow, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2014

Couldn't ask for a better place to leave all the worries of home life behind for a few days. Had a wonderful relaxing trip at Black Bear Lodge enjoying the beautiful scenery and quiet. There was quite a bit of rain that long weekend but we managed to get one nice day to walk outside and enjoy the fresh air.... More

Was this review helpful? Yes 1
Matt H, General Manager at Black Bear Lodge, responded to this review

We're so glad you had such a good time even though the weather offered some challenges. We were glad to see your return this year and will look forward to another future return. Waterville Valley is the perfect place to escape and unwind. Best Regards, The Black Bear Lodge Team More

North Chelmsford, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2014

If there were a way to add more stars I would. Every year my fiance and I travel from the Boston area to the white mountains for memorial day weekend, this year was not any different. We were lucky enough to win a single nights stay at Black Bear Lodge from a raffle won at the George Brazee Memorial Fund.... More

Was this review helpful? Yes 2
Matt H, General Manager at Black Bear Lodge, responded to this review

Thank you very much for writing this wonderful review. We're glad you won the raffle and were able to come up an plan in a new place for a while. Thank you very much for recommending us to friends and family. We hope to see you again soon! There's so much to do in Waterville Valley, it usually takes a... More

Temple, Maine
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2014

Your lodge is a great place to escape and relax from the stresses of everyday life we even at at the nearby facilities. The new hot tub is wonderful and service is always great. Thanks for putting up with our group fun every year hope to see you again next year.

Was this review helpful? Yes
Matt H, General Manager at Black Bear Lodge, responded to this review

Thank you for returning again this year. We love it when you come up. You are always doing something fun! We'll see you again soon next year! Best Regards, The Black Bear Lodge Team More

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Additional Information about Black Bear Lodge

Address: 3 Village Road, Box 357, Waterville Valley, NH 03215
Phone Number:
Location: United States > New Hampshire > White Mountains > Waterville Valley
Price Range (Based on Average Rates): $$
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Also Known As:
Black Bear Hotel Waterville Valley
Black Bear Waterville Valley

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Ski-In / Ski-Out Suites Swimming Pool
Number of rooms
107

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