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Holiday Inn Salem (I-93 at exit 2)

3.0 of 5 1 Keewaydin Drive, Salem, NH 03079
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Certificate of Excellence 2014
Holiday Inn Salem (I-93 at exit 2)
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Holiday Inn Salem (I-93 at exit 2)
Holiday Inn Salem (I-93 at exit 2)
Holiday Inn Salem (I-93 at exit 2)
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155 reviews from our community

Traveler rating
    65
    47
    30
    7
    6
See reviews for
65
26
12
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (34)
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Foxboro, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I just returned from a two night stay at the Holiday Inn in Salem, NH for the second time. My husband and I reserved a regular room for a wedding we were attending this weekend. Upon checking in, the front desk was incredibly nice and friendly. The woman who checked us in was very personable. I told her it was... More 

Was this review helpful? Yes
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for again choosing our hotel while celebrating your friends' wedding! I actually checked you in and I was very happy to learn that you stayed with us for your own wedding a year and a half ago. I sincerely hope you enjoyed your stay with us and we always try to recognize a special situation and... More 

New York
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here the week of Christmas 2014 and it was excellent! Samantha suggested the perfect room and I could not have been any happier. The bed was very comfortable and the kitchen area was convenient. The front desk staff were also very friendly and Yessica helped me to get an early check in time since I was in town... More 

Was this review helpful? Yes
Salem, New Hampshire
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 24, 2014 via mobile

I stayed at the Holiday Inn in Salem, NH again. Unbelievable staff and awesome service. Friendly, welcoming and professional front desk. Breakfast was terrific and the cafe is great looking ( even have power outlets on the tables , wow) excellent, prompt service and welcoming servers. Thanks for making business travel less of a chore.

Was this review helpful? Yes
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much Peter! We really appreciate your business and loyalty to our hotel while in the Salem area. Business travel can certainly be a chore and I am very happy to know that you trust our hotel to be consistent, comfortable and clean with the best service in town! Thank you again and we hope to see you... More 

Cape Cod, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed December 18, 2014

I stayed here years ago to go to Canobie Lake Park and got a good rate to enter the park. We recently returned to stay so we could fly out of the Manchester airport The hotel looked like it has been updated since then. The lobby is very modern. The beds were comfortable and had lots of pillows . Front... More 

Was this review helpful? Yes
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for choosing our hotel for your recent trip! I hope your flight was on-time & smooth and that you enjoyed your destination. We really appreciate you taking the time to share your experience, we value all feedback. I am happy to hear that your enjoyed your stay and that everything was comfortable and convenient for you.... More 

NH
Top Contributor
57 reviews 57 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed November 30, 2014

Stayed in Salem overnight due to massive power outage in NH . I grew up in Salem and was familiar with this hotel and the area. It was formerly a Ramada Inn in the 70's . The hotel looks recentely remodeled. Our room was neat and clean, no problems there, the staff was friendly. My wife said the breakfast was... More 

Was this review helpful? Yes
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

I would first like to thank you for sharing your experience for fellow travelers and also for your business. Secondly, I am shocked to hear of the front desk person laying on the couch! I agree, it is extremely unprofessional and I am disappointed that my staff might act in such a way while at work. The expectation is that... More 

Somerville, Massachusetts
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 11, 2014

I stayed here for a wedding with friends. The room was clean, nicely decorated, and a good size. Beds were comfortable. The only bad thing about the room was that the heat was on when we came in and it was suffocating. We had to sleep with the window open to cool it down (we didn't want to put on... More 

Was this review helpful? Yes
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thanks so much for sharing your experience of our hotel! We certainly appreciate your business and am glad your stay was pleasant. I agree, Margarita's is the perfect 'after-wedding' spot for a nightcap with friends & family. They also offer lunch on weekends and dinner 7 days/ week until 10pm. Their bar area is open until 1am every night. I... More 

Mattituck, New York
Top Contributor
110 reviews 110 reviews
11 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed November 6, 2014 via mobile

Room did not have a refrigerator, microwave or free breakfast, items that I have come from to expect from hotels of this quality. Additionally, the bathroom fan made a lot of noise but did not work and the toilet seat was made of cheap plastic. On the plus side were free parking, an indoor swimming pool and hot tub, exercise... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Dear Bigal1217, Thank you for taking the time to complete a review on your stay. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the... More 

New York
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 8, 2014

Stayed here for a wedding. The staff were very friendly and I had reserved the room almost a year earlier and had no issues. This holiday inn had comfortable beds, and was in a good location, close to main roads and stores. There was a pool and a gym.

Was this review helpful? Yes 3
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

michm0ch, Thank you so much for staying with us and for your kind review! We are very pleased that you enjoyed your stay! We love that you found the beds comfortable, and the staff friendly! We hope that if you are in the area again you will stay with us! We will have great packages and rates for this coming... More 

San Diego, CA
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed September 8, 2014

We stayed at this Holiday Inn because the nearest Best Western wasn't available, and because this was a good location for us. I made the mistake of pre-paying online, so we were stuck - and regretted it for the entire five days of our stay. This hotel is overpriced and lacks a lot of the amenities other chains provide for... More 

Was this review helpful? Yes 1
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

I am so sorry you had such an awful time at our hotel! This is certainly not the norm as we can see from our other guest reviewers. I definitely wish these items were brought to my attention before you departed so we could have rectified some of the issues while you were still here. As I read your review,... More 

Douglas, Massachusetts
Top Contributor
71 reviews 71 reviews
8 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed September 5, 2014

My husband, myself and our 4 nieces stayed here on Labor Day Weekend. We had a suite that fit us all well and we loved the kitchenette. We were able to put our snacks and drinks away. We went to Canobie Lake and we left the park at 3pm to check in. It was great to be able to go... More 

Was this review helpful? Yes 2
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Kag121, Thank you for staying with us and for your kind review! We are very glad that you enjoyed your stay, and we apologize about the noise issues you encountered! We hope that if you are in the area again next year visiting Canobie Lake you will stay with us! We have a nice Canobie Lake package every year ,... More 

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Additional Information about Holiday Inn Salem (I-93 at exit 2)

Address: 1 Keewaydin Drive, Salem, NH 03079
Phone Number:
Location: United States > New Hampshire > Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Salem (I-93 at exit 2) 3*
Number of rooms: 85
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Also Known As:
Holiday Inn Salem Hotel Salem
Salem Holiday Inn

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