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Holiday Inn Salem (I-93 at exit 2)

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1 Keewaydin Drive, Salem, NH 03079
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Holiday Inn Salem (I-93 at exit 2)
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Holiday Inn Salem (I-93 at exit 2)
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Holiday Inn Salem (I-93 at exit 2)
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165 Reviews from our TripAdvisor Community

Traveler rating
    69
    52
    30
    7
    7
See reviews for
67
25
12
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (165)
  • Mar-May only
    (41)
  • Jun-Aug only
    (62)
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    (33)
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    (29)
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1 review
1 of 5 stars Reviewed 5 days ago NEW

So I posted pictures of a filthy hotel pool the other day and sent an email to their corporate office . this is the respnse I got from the general manager. Absolutely despicable!! She should definitely not be working in a service related industry

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Medway, Massachusetts
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was big, people were very nice. John, the man In harge of the grounds, was kind enough to put lounge chairs outside in a grassy area so we could enjoy the weather. Breakfast in the cafe was very good. Would stay again.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago

That game room can use more games, and even though the price keeps going. Canobie Lake tix available if u want to go there. Food somewhat expensive, but really good. Hotel rooms and vending machines kept up-to-date and clean. Overall, not bad.

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Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you very much for your review of our property. I agree with you that our game room could use some updating, and as the general manager I am looking into that. Glad you enjoyed our food and that of Margirita's, I will be sure to let the kitchen know. Our team works hard and it's nice to know that... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago

Great breakfast, friendly service, clean. Did tell us they upgraded us, but room was smaller and did not have king bed which we had a reservation for. Front desk person extremely pleasant and helpful.

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Coleen-GM, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for choosing to stay with us at the Holiday Inn Salem. We are happy to larn that you enjoyed your stay and that our staff was very accommodating. We try to provide the amenities from home for our guests to experience. WE have a very limited number of king sized beds and I apologize that we... More 

boston
Top Contributor
55 reviews 55 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stay here while attending a family wedding just up the highway at the Searles Castle. Don't normally stay at Holiday Inns, so wasn't sure what to expect. We ended up being extremely pleased with the property. Room was very clean and good size. The staff was very helpful and welcoming. The wedding party took up most of the hotel... More 

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Jeff L, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for choosing to stay with us while attending this wedding. We really enjoy seeing all of the guests dressed up while with us. It's nice to know that you were happy with both your accommodations and the staff. I will pass your comments on to the team. As far as breakfast just being ordinary - what... More 

Saint Louis, Missouri
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 17, 2015

I will be completely honest...I'm a Hyatt/Marriott kinda girl. So when I booked at the Holiday Inn, which I have never stayed at before I was a bit leary based on picture alone. I must tell you that I was pleasantly surprised. The staff was very friendly and incredibly helpful (going so far as to print a menu off for... More 

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Jeff L, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

A Mariott/Hyatt fan? Thank you so very much for giving our Holiday Inn a try. We go out of our way to ensure our guests enjoy their time with us and that we provide a clean environment as well. Sounds like we achieved that with you and that pleases us greatly! We hope this is a beginning to a lasting... More 

Natick, Massachusetts
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 16, 2015

Had the pleasure to stay here for the past two weeks on business. Beautiful hotel completely renovated and ideally located right off exit 2 on I-93 just 3 miles from Massachusetts state line and 30 miles from Boston. Hotel spotless and well kept and completely renovated. Great swimming pool, sauna and full work-out facility, simply outstanding. Hotel staff was very... More 

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Jeff L, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

We couldn't have said it any better ourselves - we need to sign you up for our marketing campaign! Thank you so much for choosing our hotel as we know there are many choices in the surrounding area. We appreciate your kind words and compliments. Let us know when you return and we will be sure to provide the same... More 

Whitman
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2015

Stayed at the hotel 2 nights for business. The women working the desk on the day shift was wonderful!! So accommodating at check-in, knew my name when I was leaving for the day in the morning & wished me a good day, how nice! Room was clean, can't complain. Went down to Margaritas for a cocktail & food to go... More 

Was this review helpful? Yes 1
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for staying with us and taking the time to give us your kind feedback. We are so glad that you stayed with us during your recent business trip, we are very conveniently located to the majority of the area businesses. We are so glad that you found our morning staff friendly, and we take pride in... More 

Northborough, Massachusetts
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2015

We stayed at the Holiday Inn in Salem this past weekend for a youth hockey tournament. The staff was super friendly, professional and accommodating. There was a blizzard while we were there and I believe that they were short staffed, but they continued to be very pleasant throughout our stay, regardless of the situation. They also allowed most of our... More 

Was this review helpful? Yes 2
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for sharing your experience! We really appreciate you taking the time to offer your feedback. We welcome all sorts of travelers to the hotel whether it be weddings, sports groups, corporate groups or individuals with their families, couples looking for some romance or people just passing through the area. We strive to offer the very best... More 

Manchester, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

I stayed at the Holiday Inn last night and the first thing I noticed was the welcoming and friendly environment. The professional working at the front desk was so nice and helpful during my stay. The service was unbelievable. This was a last minute resort that ending up being life saving. My school lost power and the generously let my... More 

Was this review helpful? Yes 1
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for taking the time to share your experience with fellow travelers! I am glad you chose to leave school for the night....the temperatures are too low to be without heat. I'm very happy to hear that our staff was helpful and friendly and that the accommodations exceeded your expectations. We appreciate your business very much and... More 

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