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All 4 Salem hotels

Holiday Inn Salem (I-93 at exit 2)

3.0 of 5 Hotel   |   1 Keewaydin Drive, Salem, NH 03079
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72%
Ranked #1 of 4 hotels in Salem
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Peter S Worcester, Massachusetts
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124 people have reviewed this hotel

Traveler rating
    55
    34
    26
    4
    5
See reviews for
53
19
11
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Worcester, Massachusetts
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stay here for a weekend every spring for a dance competition with a group of 10-15 rooms. The renovation to the lobby is very nice. The hotel has always been clean and well kept. We have stayed in a variety of rooms and have always been satisfied. The restaurant, Margaritas, is attached to the hotel and... More

Was this review helpful? Yes
Jeff L, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you for taking the time to review the Holiday Inn Salem on Tripadvisor and for your loyalty to our hotel. I am pleased to hear that you enjoyed your stay during your recent trip for the dance competition. As displayed with the newly renovated lobby and restaurant, we understand the importance of updating and modernizing our hotel and will... More

Livingston, New Jersey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The lobby is recently renovated and is very nice. The rooms are clean but outdated, walls are thin. I could hear my neighbor talking on the phone. If I had the heat/fan on I may not have heard that conversation. Staff was very friendly. The girl that checked my in stated that they are continuing with renovations so hopefully they... More

Was this review helpful? Yes
Jeff L, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you for taking the time to review the Holiday Inn Salem on Tripadvisor. I am pleased to hear that you found our staff to be friendly as we are committed to offering exceptional service for our guests. We are constantly trying to update and modernize the hotel as displayed with our newly renovated lobby and Sunrise Cafe. There are... More

San Francisco Bay Area
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The staff was very friendly and most were quite helpful. Elevator seems dated and carpet was a bit tattered. Rooms are spacious & surface-clean but have marks on the walls. The caulking between the room's walls & ceiling was cracked & flaking--very ratty-looking. No power outlets near the bed, so forget charging your phone while you sleep. Hotels really should... More

Was this review helpful? Yes
Jeff L, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you for taking the time to review the Holiday Inn Salem on Tripadvisor. I am pleased to hear that you found our staff to be friendly as we take a lot of pride in offering exceptional service. We are constantly trying to improve and update the hotel as revealed with our newly renovated lobby and Sunrise Cafe, so thank... More

Belmont, Massachusetts
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here while in the area for a wedding. The rooms were fine and having Margaritas downstairs was a big plus! We did not have any problems at all in either of the two rooms we rented. The mattresses were comfortable, rooms clean and staff friendly.

Was this review helpful? Yes
Jeff L, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you for taking the time to review the Holiday Inn Salem on Tripadvisor. On behalf of our staff, thank you for your kind words about our hotel. I hope you will consider us during your next trip to the Salem, NH area! More

Bourne, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We walked into a beautiful new lobby and were met by the most friendly staff. Our stay was awesome. Clean room, comfortable bed and pillows. Perfect. We also visited a few great local restaurants while in the area.

Was this review helpful? Yes 3
Jeff L, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you for taking the time to review the Holiday Inn Salem on Tripadvisor. I'm pleased to hear that you enjoyed your stay and found the rooms to be clean and the staff to be friendly. We are also thrilled with the newly renovated lobby and Sunrise Cafe. I hope you will consider us during your next visit to the... More

Methuen
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014 via mobile

I have stayed at this hotel several times and have not once been let down by the hotel itself or the professional staff. The rooms in this place are always clean, The cafe staff is incredible and the front desk employees are very attentive. In addition to this they have recently renovated their lobby and cafe and it was absolutely... More

Was this review helpful? Yes 1
Jeff L, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you for taking the time to review the Holiday Inn Salem on Tripadvisor and for your kind words about the hotel and our staff. I'm pleased to hear that you like the newly renovated lobby and restaurant. I hope you will come back to visit in the near future! More

New York City, New York
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 27, 2014

So this hotel wasn't bad.... It's just that it wasn't good. We got a suite and there where only 3 towels in the bathroom. So I went to the front desk to get an extra towel, and the lady there wasn't very friendly. She didn't even make an effort. She was like, "There's supposed to be 5 towels there.. There... More

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IHGCare, Guest Relations Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Dear MaximusYork, Thank you for taking the time to provide feedback on your stay. We regret to see the service you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments... More

Mattapoisett, Massachusetts
1 review
5 of 5 stars Reviewed February 17, 2014 via mobile

Me and my family booked a getaway so my young kids could enjoy the pool. Our first night we had an awful experince with the drunk couple in the room on the side of ours they were fighting, swearing slamming doors at 2 am continuing until 4:30 am. The next morning I explained the night to Kathy she switched our... More

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Jeff L, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you for taking the time to review our hotel on Tripadvisor. I'm sorry that you experienced issues with the guests near you as I can understand how frustrating that must have been for you and your family. With that being said, we appreciate you bringing the situation to our attention so that we could move you to a more... More

Brunswick, Maine
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 2, 2014

An expensive hotel with no included amenities. First night I they moved my neighbors to an executive suite because they checked in about 10:30 at night and were quite loud. Second night they moved me to an executive suite because neighbors checked in about 1:30 in the morning and were very loud. Expensive hotel, but didn't even come with fridge,... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Dear Harmony B, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Lewiston, Maine
1 review
5 of 5 stars Reviewed January 21, 2014

I stay at many hotels on a weekly basis. I must say that our family experience was nothing less than over the top. The General Manager Jeff Lang was always available and ready to assist and to ensure each and every families good and comfortable stay. April at the front desk was an employee every business owner wants - Friendly,... More

Was this review helpful? Yes
Jeff L, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Hi David, Thank you for taking the time to review our hotel on Tripadvisor. We take a lot of pride in offering our guests tremendous service and our front office manager April is certainly one who exemplifies that commitment everyday. We are confident that with our new lobby and restaurant along with the type of service that April extended to... More

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Additional Information about Holiday Inn Salem (I-93 at exit 2)

Also Known As:
Holiday Inn Salem Hotel
Holiday Inn Salem Hotel Salem
Holiday Inn Salem
Salem Holiday Inn
Address: 1 Keewaydin Drive, Salem, NH 03079
Phone Number:
Location: United States > New Hampshire > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Salem (I-93 at exit 2) 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn hotel in Salem, New Hampshire! A friendly, full-service, extended stay NH hotel located 35 miles north of Boston in Salem's corporate business park, just off I-93. Our hotel is near Canobie Lake Park, tax-free Rockingham Mall, Rockingham Race Track and Salem ICENTER! The Holiday Inn Salem is a non-smoking NH hotel featuring 109 modern guest rooms and suites. We offer free, wireless, high-speed Internet access, a new game room, indoor, heated pool, hot tub, exercise facility, outdoor seasonal pool, 24-hour business center, and ATM on property. Hotel pool memberships and pool parties are also welcome.Kids 12 & under Stay & Eat Free at Holiday Inn hotel Salem at our two on-site restaurants. Choose from a variety of delicious, fresh, breakfast items at the Sunrise Café. Margaritas, an authentic Mexican restaurant, offers a lively lounge atmosphere. Holiday Inn Salem is a New Hampshire, extended stay, corporate hotel near Northeast, Air Gas, Gates Mectol, Profit Key Paymentech and many more! NH universities and colleges near hotel: Hesser College, Southern NH University and Merrimack College are just moments away! New Hampshire wedding facilities near hotel: Promises to Keep, Castleton, Searles Castle, Granite Rose, Zorvino Vineyard and Atkinson Country Club. ... more   less 
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