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Holiday Inn Salem (I-93 at exit 2)

#2 of 4 Hotels in Salem
Certificate of Excellence
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1 Keewaydin Drive, Salem, NH 03079
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Holiday Inn Salem (I-93 at exit 2)
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Holiday Inn Salem (I-93 at exit 2)
Holiday Inn Salem (I-93 at exit 2)
Holiday Inn Salem (I-93 at exit 2)
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159 reviews from our community

Traveler rating
    66
    50
    30
    7
    6
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66
26
12
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Whitman
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel 2 nights for business. The women working the desk on the day shift was wonderful!! So accommodating at check-in, knew my name when I was leaving for the day in the morning & wished me a good day, how nice! Room was clean, can't complain. Went down to Margaritas for a cocktail & food to go... More 

Was this review helpful? Yes 1
April F, Front Office Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for staying with us and taking the time to give us your kind feedback. We are so glad that you stayed with us during your recent business trip, we are very conveniently located to the majority of the area businesses. We are so glad that you found our morning staff friendly, and we take pride in... More 

Northborough, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

We stayed at the Holiday Inn in Salem this past weekend for a youth hockey tournament. The staff was super friendly, professional and accommodating. There was a blizzard while we were there and I believe that they were short staffed, but they continued to be very pleasant throughout our stay, regardless of the situation. They also allowed most of our... More 

Was this review helpful? Yes 1
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for sharing your experience! We really appreciate you taking the time to offer your feedback. We welcome all sorts of travelers to the hotel whether it be weddings, sports groups, corporate groups or individuals with their families, couples looking for some romance or people just passing through the area. We strive to offer the very best... More 

Manchester, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2015

I stayed at the Holiday Inn last night and the first thing I noticed was the welcoming and friendly environment. The professional working at the front desk was so nice and helpful during my stay. The service was unbelievable. This was a last minute resort that ending up being life saving. My school lost power and the generously let my... More 

Was this review helpful? Yes 1
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for taking the time to share your experience with fellow travelers! I am glad you chose to leave school for the night....the temperatures are too low to be without heat. I'm very happy to hear that our staff was helpful and friendly and that the accommodations exceeded your expectations. We appreciate your business very much and... More 

Manchester, New Hampshire
1 review
4 of 5 stars Reviewed February 5, 2015

I went to the holiday inn for one night when my school had no power. It was a great night. Everyone there was very helpful and nice. The beds were super comfy. I would definitely stay there again if I could.

Was this review helpful? Yes
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for considering our hotel for an overnight stay. It is unfortunate that your school had no power, but I am glad you found our hotel to be comfortable and convenient with friendly staff. We appreciate your business very much and hope we can welcome you back soon! Thanks again! Sincerely, Danielle Calkins General Manager More 

Foxboro, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

I just returned from a two night stay at the Holiday Inn in Salem, NH for the second time. My husband and I reserved a regular room for a wedding we were attending this weekend. Upon checking in, the front desk was incredibly nice and friendly. The woman who checked us in was very personable. I told her it was... More 

Was this review helpful? Yes
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for again choosing our hotel while celebrating your friends' wedding! I actually checked you in and I was very happy to learn that you stayed with us for your own wedding a year and a half ago. I sincerely hope you enjoyed your stay with us and we always try to recognize a special situation and... More 

New York
1 review
5 of 5 stars Reviewed January 3, 2015

I stayed here the week of Christmas 2014 and it was excellent! Samantha suggested the perfect room and I could not have been any happier. The bed was very comfortable and the kitchen area was convenient. The front desk staff were also very friendly and Yessica helped me to get an early check in time since I was in town... More 

Was this review helpful? Yes
Salem, New Hampshire
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 24, 2014

I stayed at the Holiday Inn in Salem, NH again. Unbelievable staff and awesome service. Friendly, welcoming and professional front desk. Breakfast was terrific and the cafe is great looking ( even have power outlets on the tables , wow) excellent, prompt service and welcoming servers. Thanks for making business travel less of a chore.

Was this review helpful? Yes
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much Peter! We really appreciate your business and loyalty to our hotel while in the Salem area. Business travel can certainly be a chore and I am very happy to know that you trust our hotel to be consistent, comfortable and clean with the best service in town! Thank you again and we hope to see you... More 

Cape Cod, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed December 18, 2014

I stayed here years ago to go to Canobie Lake Park and got a good rate to enter the park. We recently returned to stay so we could fly out of the Manchester airport The hotel looked like it has been updated since then. The lobby is very modern. The beds were comfortable and had lots of pillows . Front... More 

Was this review helpful? Yes
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thank you so much for choosing our hotel for your recent trip! I hope your flight was on-time & smooth and that you enjoyed your destination. We really appreciate you taking the time to share your experience, we value all feedback. I am happy to hear that your enjoyed your stay and that everything was comfortable and convenient for you.... More 

NH
Top Contributor
57 reviews 57 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 30, 2014

Stayed in Salem overnight due to massive power outage in NH . I grew up in Salem and was familiar with this hotel and the area. It was formerly a Ramada Inn in the 70's . The hotel looks recentely remodeled. Our room was neat and clean, no problems there, the staff was friendly. My wife said the breakfast was... More 

Was this review helpful? Yes
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

I would first like to thank you for sharing your experience for fellow travelers and also for your business. Secondly, I am shocked to hear of the front desk person laying on the couch! I agree, it is extremely unprofessional and I am disappointed that my staff might act in such a way while at work. The expectation is that... More 

Somerville, Massachusetts
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 11, 2014

I stayed here for a wedding with friends. The room was clean, nicely decorated, and a good size. Beds were comfortable. The only bad thing about the room was that the heat was on when we came in and it was suffocating. We had to sleep with the window open to cool it down (we didn't want to put on... More 

Was this review helpful? Yes
April F, General Manager at Holiday Inn Salem (I-93 at exit 2), responded to this review

Thanks so much for sharing your experience of our hotel! We certainly appreciate your business and am glad your stay was pleasant. I agree, Margarita's is the perfect 'after-wedding' spot for a nightcap with friends & family. They also offer lunch on weekends and dinner 7 days/ week until 10pm. Their bar area is open until 1am every night. I... More 

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