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Holiday Inn Express Hotel & Suites Rochester

Certificate of Excellence
2.5 of 5
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77 Farmington Rd, Rochester, NH 03867
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Holiday Inn Express Hotel & Suites Rochester
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Ranked #1 of 6 Hotels in Rochester
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
vtsterusa USA
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92 reviews from our community

Traveler rating
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    9
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34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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USA
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

After a pleasant stay at a HIE in Rhode Island awhile back, we opted to stay at this one for two nights in early May while attending family business in Alton. The rooms were clean and nice. They also had two hard and two soft sleeping pillows in the room, which was a very nice touch and something I hadn't... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 22, 2015

My son lives in Rochester but his apartment is too small for extra guests so when we visit, we always stay here. The rooms are clean and have ample space. There is a pool and hot tub plus an exercise room. They also serve a hot breakfast with the most amazing cinnamon buns! It is truly worth the stop.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2015

I love this hotel, I've stayed a few times and the little things of the quality heating/ac system in the rooms, easy wi-fi, nice rooms, lovely common areas & such nice staff from the front desk, housekeeping and breakfast. It's just so comfortable & pleasant I hate leaving!

Was this review helpful? Yes 1
Tolland, Connecticut
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 13, 2015

I would like to say thank you to the Holiday Inn Express. We were traveling for my husband's daughter's funeral. The staff at the hotel extended there sympathies and also did whatever it took to make our stay pleasant under these circumstances. The hotel is clean and the rooms were spacious. We stayed in the King Mini Suite. The morning... More 

Was this review helpful? Yes 3
bball3332, General Manager at Holiday Inn Express Hotel & Suites Rochester, responded to this review

Thank you for the kind words, we again want to express our condolences to your family. We are happy we could provide you with a nice stay. We hope to see you again in the future. Thank you again!! More 

Orlando, Florida
Top Contributor
81 reviews 81 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 6, 2015

I was traveling through Rochester, NH and needed a hotel for two nights. After looking on Tripadvisor I chose to stay at the Holiday Inn Express. I was greeted by a very friendly staff and the check in process was very easy and quick. I was happy with the cleanliness of my room, but my bed was not the most... More 

Was this review helpful? Yes 1
bball3332, General Manager at Holiday Inn Express Hotel & Suites Rochester, responded to this review

Thank you very much for choosing us on your trip. We are very happy you enjoyed your stay and apologize for the bed being uncomfortable for you. We hope to see you again soon. More 

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 23, 2014

I had a lovely stay while visiting family in new Hampshire. very nice hotel. front desk was very helpful while I was checking and offered to help me with my bags as my husband was moving the car and I had my two kids. I would recommend this hotel.

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bball3332, General Manager at Holiday Inn Express Hotel & Suites Rochester, responded to this review

We hope you enjoyed your time visiting family and thank you for stay with us during your visit. So happy to hear that the desk staff offered to help out when you arrived. Thank you again, we hope to see you again. More 

Bethlehem, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2014

Booking the room was fast and easy all done online without any issues. Stayed two nights. Room / bathroom was ready for us and very clean. Hotel was quiet and comfortable. The staff was helpful and courteous. The beds / pillows were very comfortable. Checkout was a breeze. Only thing missing was a refrigerator, but we knew this when we... More 

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bball3332, General Manager at Holiday Inn Express Hotel & Suites Rochester, responded to this review

We are so happy you enjoyed your stay. We do have rooms with refrigerators, when making a reservation ask the agent and we will do our best to accommodate you. Thank for the great comments and we are also happy to hear that the desk staff was great. We hope to see you again. More 

Georgian Bay, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2014

This appears to be the nicest hotel in Rochester, NH. We enjoyed our stay. Quiet, comfortable and safe. We stayed with extended family and occupied two rooms, both of which were clean, and bathrooms in excellent condition. Bed were comfortable.

Was this review helpful? Yes 2
bball3332, General Manager at Holiday Inn Express Hotel & Suites Rochester, responded to this review

Thank you very much for the kind comments. We are very happy you enjoyed your time with us and that you your time with your extended family was amazing. We hope that you will stay with us again in the future. More 

Naples, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 21, 2014

We have stayed at this Holiday Inn 25+ days over the last five years and have always been very satisfied. This time we stayed in room 218, sleeping on an extremely uncomfortable, lumpy mattress that needs replacing. The single computer in the "business office" did not function and no one could print out their boarding passes, etc. When mentioned to... More 

Was this review helpful? Yes 1
bball3332, General Manager at Holiday Inn Express Hotel & Suites Rochester, responded to this review

We apologize for the inconveniences you incurred during your stay with us. We will continue our training of our staff to ensure you do not in the future encounter these same problems. I also apologize for the mattress being uncomfortable. I hope you will allows us in the future to provide you with the service you expect and deserve. Take... More 

Sublette, Illinois, United States
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 16, 2014

We were working in the area and for the 20 odd bucks extra upgraded to a 2 Queen Suite. Very quiet and restful. Pool and Hot Tub open til 11 pm. Nice gym. If they had biscuit gravy to go with the biscuits, breakfast would have been perfect. They had omelettes and scrambled eggs and pancakes each day and bacon... More 

Was this review helpful? Yes
bball3332, General Manager at Holiday Inn Express Hotel & Suites Rochester, responded to this review

Glad to hear you enjoyed the upgraded room type. Also that breakfast was great, we apologize for no gravy for the biscuits, but happy to hear you enjoyed the rest of breakfast. We hope to see you again soon. More 

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