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All 17 Portsmouth hotels

Courtyard by Marriott Portsmouth

3.0 of 5 Hotel   |   1000 Market Street, Portsmouth, NH 03801
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Ranked #15 of 17 Hotels in Portsmouth
A recent review
5 of 5 stars Reviewed September 3, 2014
Rickkami Vancouver, Canada
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155 reviews from our community

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    38
    22
    8
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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard by Marriott Portsmouth
See the most recent reviews
Vancouver, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2014

This hotel is great value for money, I can say nothing bad here. As for location they offer a shuttle to downtown for those who don't want to drive. Front desk staff was fast, efficient and accommodating. We asked for a room at the back of the hotel but I don't think it would have mattered it was quiet when... More

Was this review helpful? Yes 1
East Providence, Rhode Island
2 reviews
4 of 5 stars Reviewed September 3, 2014

We stayed from Friday to Sunday. Check-in is at 3pm but we arrived at 1pm and was able to check in early which was a plus. The hotel looks very nice and modern. I loved having the ice machine right next to the elevator and the rooms were very clean. VERY clean and it was a nice touch that our... More

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Columbus, OH
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed September 1, 2014

We stayed here for five nights in August and our experience with the front desk personnel was much better than that of other recent reviewers. When we checked in, we received friendly, courteous service with an explanation of hotel amenities and a listing of restaurant recommendations. The hotel room was average, not exceptional but we had no complaints. This hotel... More

Was this review helpful? Yes 1
Mamer, Luxembourg
Top Contributor
90 reviews 90 reviews
21 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed August 23, 2014

Just close to the street... maybe good for someone that wanna stay one night with late check in and early departure... But not for staying a long time. Worst accomodation in hotel type inour trip to USA. Service is not special...

Was this review helpful? Yes 1
PortsmouthCourtyard, General Manager at Courtyard by Marriott Portsmouth, responded to this review

Thank you for your response, we appreciate your feeback, and would like to apologize for any issues you experienced during your stay. I am sorry that the noise level from the road was bothersome, and understand your frustration to have experienced this issue. We hope that if you are in the area again, you will once again visit us. I... More

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 22, 2014

Hotel smelled like a musty basement. When I asked the hotel clerk about the smell she said, "Oh, are you staying on the 4th floor on the south side?" I answered yes. She indicated that there was a leak and that we know that that area smells. Well silly, you are the one that put us in that room, If... More

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PortsmouthCourtyard, General Manager at Courtyard by Marriott Portsmouth, responded to this review

Thank you for providing us with your feedback. I am sorry that there were any issues during your stay, and our maintenance staff is working diligently to ensure that these issues will be resolved immediately. We hope that if you are in the area again, you provide us with the opportunity to once again serve you. More

Westport, Connecticut
Top Contributor
61 reviews 61 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 19, 2014

After a 3 hour drive from Fairfield County, it would have been nice to have a brief respit. When we arrived at 12:00 we were informed that check in was15:00. Would have been better when we got the confirmation that this would have been highlighted. The staff was accommodating, but when we did get to our room it was quite... More

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PortsmouthCourtyard, General Manager at Courtyard by Marriott Portsmouth, responded to this review

Thank you for sharing your thoughts with us about your recent stay at the Portsmouth Courtyard by Marriott. It is our goal to not only meet guest expectations, but to exceed them, and I'm sorry this was not the case during your time on property. We will continue our efforts to improve our hotel, both in service and product, to... More

Bellefontaine, Ohio
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 15, 2014

Let me prequalify this by saying my comments, (rant) are in regards to Marriott overall and not this specific property so, you are forewarned. Syayed for 2 nights. No complaints with room or service however, I have been a Marriott lifetime platinum member for many years and carry from one to one and a half million reward points. points. What... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed August 13, 2014

We have stayed here on three different occassions and will absolutely continue to return! Perfectly located! Hiitting Portsmouth - just a minutes drive or you can take the Courtyard's shuttle service. Perfect for going to Kittery too! Nice pool and jacuzzi area if you like to kick back and enjoy a beverage while the kids swim. As for customer service,... More

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Halifax, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed August 13, 2014

I so wanted to give this place a better review! Ryan on the front desk was nice but not very personal... as for Katie? ( blond fairly young) was less then delightful... We checked in on Saturday August 9th..around 4:30 pm..... Katie?? was acting as though the world had come to an end.. which stressed out Ryan! She was barking... More

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PortsmouthCourtyard, General Manager at Courtyard by Marriott Portsmouth, responded to this review

We appreciate your feedback, and will continue to work with the staff to ensure that all guests are receiving the customer service that you have grown to expect from Courtyard by Marriott. We are pleased to have loyal Marriott Rewards Members, as we realize that you have several options when choosing where to stay on your travels. It is our... More

New Jersey
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 5, 2014

We were greated by the finest front desk staff..I was so impressed. The information regarding the area and the explanations were great! The room was perfect. As a savvy business traveler I have grown to depend on Marriott for excellence. They exceeded my expectations. STAY HERE!! Its a great place. Quiet, just a short stop from the touristy areas...I highly... More

Was this review helpful? Yes
PortsmouthCourtyard, General Manager at Courtyard by Marriott Portsmouth, responded to this review

Thank you so much for your feedback! We are delighted you enjoyed our front desk staff, and we appreciate the recognition for a job well done. We hope that you enjoy the rest of your summer, and hopefully we will be able to welcome you back should you be in the area again. More

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Additional Information about Courtyard by Marriott Portsmouth

Address: 1000 Market Street, Portsmouth, NH 03801
Location: United States > New Hampshire > Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Portsmouth 3*
Number of rooms: 129
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Also Known As:
Courtyard By Marriott Portsmouth Hotel Portsmouth
Courtyard Portsmouth
Portsmouth Marriott
Portsmouth Courtyard

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