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All 17 Portsmouth hotels

Courtyard by Marriott Portsmouth

3.0 of 5 Hotel   |   1000 Market Street, Portsmouth, NH 03801
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Courtyard by Marriott Portsmouth
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Ranked #16 of 17 hotels in Portsmouth
A recent review
4 of 5 stars reviewed 2 days ago
GPM-Ohio Columbus, OH
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  • Reviews (143)
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143 people have reviewed this hotel

Traveler rating
    26
    53
    36
    20
    8
See reviews for
31
37
3
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Columbus, OH
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for five nights in August and our experience with the front desk personnel was much better than that of other recent reviewers. When we checked in, we received friendly, courteous service with an explanation of hotel amenities and a listing of restaurant recommendations. The hotel room was average, not exceptional but we had no complaints. This hotel... More

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Mamer, Luxembourg
Top Contributor
67 reviews 67 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 1 week ago

Just close to the street... maybe good for someone that wanna stay one night with late check in and early departure... But not for staying a long time. Worst accomodation in hotel type inour trip to USA. Service is not special...

Was this review helpful? Yes 1
PortsmouthCourtyard, General Manager at Courtyard by Marriott Portsmouth, responded to this review

Thank you for your response, we appreciate your feeback, and would like to apologize for any issues you experienced during your stay. I am sorry that the noise level from the road was bothersome, and understand your frustration to have experienced this issue. We hope that if you are in the area again, you will once again visit us. I... More

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel smelled like a musty basement. When I asked the hotel clerk about the smell she said, "Oh, are you staying on the 4th floor on the south side?" I answered yes. She indicated that there was a leak and that we know that that area smells. Well silly, you are the one that put us in that room, If... More

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PortsmouthCourtyard, General Manager at Courtyard by Marriott Portsmouth, responded to this review

Thank you for providing us with your feedback. I am sorry that there were any issues during your stay, and our maintenance staff is working diligently to ensure that these issues will be resolved immediately. We hope that if you are in the area again, you provide us with the opportunity to once again serve you. More

Westport, Connecticut
Top Contributor
61 reviews 61 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After a 3 hour drive from Fairfield County, it would have been nice to have a brief respit. When we arrived at 12:00 we were informed that check in was15:00. Would have been better when we got the confirmation that this would have been highlighted. The staff was accommodating, but when we did get to our room it was quite... More

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PortsmouthCourtyard, General Manager at Courtyard by Marriott Portsmouth, responded to this review

Thank you for sharing your thoughts with us about your recent stay at the Portsmouth Courtyard by Marriott. It is our goal to not only meet guest expectations, but to exceed them, and I'm sorry this was not the case during your time on property. We will continue our efforts to improve our hotel, both in service and product, to... More

Bellefontaine, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let me prequalify this by saying my comments, (rant) are in regards to Marriott overall and not this specific property so, you are forewarned. Syayed for 2 nights. No complaints with room or service however, I have been a Marriott lifetime platinum member for many years and carry from one to one and a half million reward points. points. What... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We have stayed here on three different occassions and will absolutely continue to return! Perfectly located! Hiitting Portsmouth - just a minutes drive or you can take the Courtyard's shuttle service. Perfect for going to Kittery too! Nice pool and jacuzzi area if you like to kick back and enjoy a beverage while the kids swim. As for customer service,... More

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Halifax, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I so wanted to give this place a better review! Ryan on the front desk was nice but not very personal... as for Katie? ( blond fairly young) was less then delightful... We checked in on Saturday August 9th..around 4:30 pm..... Katie?? was acting as though the world had come to an end.. which stressed out Ryan! She was barking... More

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PortsmouthCourtyard, General Manager at Courtyard by Marriott Portsmouth, responded to this review

We appreciate your feedback, and will continue to work with the staff to ensure that all guests are receiving the customer service that you have grown to expect from Courtyard by Marriott. We are pleased to have loyal Marriott Rewards Members, as we realize that you have several options when choosing where to stay on your travels. It is our... More

New Jersey
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were greated by the finest front desk staff..I was so impressed. The information regarding the area and the explanations were great! The room was perfect. As a savvy business traveler I have grown to depend on Marriott for excellence. They exceeded my expectations. STAY HERE!! Its a great place. Quiet, just a short stop from the touristy areas...I highly... More

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PortsmouthCourtyard, General Manager at Courtyard by Marriott Portsmouth, responded to this review

Thank you so much for your feedback! We are delighted you enjoyed our front desk staff, and we appreciate the recognition for a job well done. We hope that you enjoy the rest of your summer, and hopefully we will be able to welcome you back should you be in the area again. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

From the moment my friend and I checked in for a much needed getaway nothing but problems and poor customer service dirty outdated room was the first complaint s met by chocolates and a voucher for a breakfast that the hotel should not be charging for! When the lights went out it was a miracle we checked into the Fairfield... More

Was this review helpful? Yes 1
PortsmouthCourtyard, Front Office Manager at Courtyard by Marriott Portsmouth, responded to this review

Thank you for choosing to stay at the Portsmouth Courtyard by Marriott. We appreciate your feedback and will work diligently to ensure that our standards meet all guest expectations. Our rooms are thoroughly cleaned, and a detailed inspection is conducted prior to all rooms being rented. Your feedback is our best resource when making improvements to the hotel, and we... More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 27, 2014

My wife and I recently returned from a four day visit to Portland, New Hampshire. In planning the trip we researched the hotels in downtown Portland and all were very expensive. The Courtyard by Marriott was approximately a couple of miles away from downtown Portland. It was reasonably priced. However, because of its location it was too far to walk... More

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PortsmouthCourtyard, General Manager at Courtyard by Marriott Portsmouth, responded to this review

Thank you for your feedback. I am glad to hear that you enjoyed the complimentary shuttle service we provide. It is new to our hotel, and we are enjoying the additional amenity. Not only do we offer complimentary parking, but we now have transportation to downtown Portsmouth. I'm also pleased that you enjoyed the service and cleanliness, and hopefully we... More

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Additional Information about Courtyard by Marriott Portsmouth

Address: 1000 Market Street, Portsmouth, NH 03801
Phone Number:
Location: United States > New Hampshire > Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Portsmouth 3*
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Also Known As:
Courtyard By Marriott Portsmouth Hotel Portsmouth
Courtyard Portsmouth
Portsmouth Courtyard
Portsmouth Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Recommended hotel in historic Portsmouth, New Hampshire. ... more   less 
Number of rooms
129

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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