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All 17 Portsmouth hotels

Holiday Inn Portsmouth

3.0 of 5 Hotel   |   300 Woodbury Avenue, Portsmouth, NH 03801
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Ranked #15 of 17 Hotels in Portsmouth
A recent review
4 of 5 stars reviewed 1 week ago
roadgirl Montreal
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243 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal
Contributor
15 reviews 15 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one evening at the Holiday Inn in Portsmouth on our way home from a vacation in New England. We were quite satisfied and will definitely return to this hotel during our next visit to Portsmouth. Here are some of the things that we enjoyed and that stood out: Fastest check in and check out service I have ever... More

Was this review helpful? Yes
CassiusE, Manager at Holiday Inn Portsmouth, responded to this review

Thanks for staying with us, and for the feedback. We are glad that you enjoyed your stay with us, and are happy you found your accommodations convenient. We hope to see you again in the future. Cassius Everett - Guest Services Manager More

1 review
2 of 5 stars Reviewed 1 week ago

Im going to start this review by saying that Cassius the manager on Sunday Am 10/12 was the only person who seemed to care or take our complaints seriously. We had booked thru Expedia and paid only $20 less than we would have paid thru Holiday Inn. Its was a $355 tab for 2 nights.A high price not to get... More

Was this review helpful? Yes
CassiusE, Manager at Holiday Inn Portsmouth, responded to this review

Mr. G, I humbly apologize that as a team, we were not able to satisfy you, and rectify all of your concerns. Cassius Everett - Guest Services Manager More

Arnhem, The Netherlands
Contributor
19 reviews 19 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Conveniently located close to main road and easy drive into Portsmouth. Best described as typical Holiday Inn Express. Sober, somewhat dated, but more than sufficient for one or two nights. It has an indoor pool and 24/7 gym. Besides it's own restaurant (closed when we stayed), there is a nice dinner just 100 yds away next door.

Was this review helpful? Yes
CassiusE, Manager at Holiday Inn Portsmouth, responded to this review

Thank you for taking the time to share your feedback. We are glad you found our hotel a convenient place to stay while you were in the area. Cassius Everett - Guest Services Manager More

Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's a song by a Canadian band. We were so tired from driving we looked for any reliable chain hotel. Sorry we didn't drive further to find Sheraton and Hampton. Staff were great! Front desk staff welcoming and helpful. Server in the bar, where we ate dinner, was attentive and food was very good. Through no fault of their own,... More

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CassiusE, Manager at Holiday Inn Portsmouth, responded to this review

Thank you for your feedback, and praise for our staff. You are correct, our property is an older Holiday Inn - and we are very excited that a renovation is scheduled to take place later this Fall/Winter. Again, thank you for staying with us, and perhaps you will stop by next time you are in the Portsmouth area to check... More

Leamington, Canada
Top Contributor
328 reviews 328 reviews
33 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Maybe shabby was the wrong word to choose, actually it was a nice place located very close to the historic area of this old city of Portsmouth. We had a coupon we got from a travel assist booklet that is available at all rest stops in the US. Thankfully. We Canadians haven't picked up on that yet and by all... More

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CassiusE, Manager at Holiday Inn Portsmouth, responded to this review

Thank you for your kind words. We are so glad you enjoyed your stay with us while you were in Portsmouth. Please keep us in mind the next time you are traveling the Seacoast! :) Cassius Everett - Guest Services Manager More

Portsmouth, New Hampshire
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 17, 2014

As a writer, I travel often, but I've never experienced a visit like this one at the Holiday Inn. Really, so many things went so very wrong, it was worthy of a sitcom episode. We had booked a room at the Holiday Inn Portsmouth for two nights, September 12th and 13th. The hotel is in a convenient location, just north... More

Was this review helpful? Yes 2
CassiusE, Manager at Holiday Inn Portsmouth, responded to this review

I am terribly sorry your experience with us was so disappointing. I appreciate you bringing all the details to my attention. I will certainly use your review as a teaching tool in customer service for our staff at the hotel. I also apologize for our apparent shortcomings in communication, as I did not receive notice that you wished to speak... More

Portsmouth, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 15, 2014

My son, daughter in law and myself were on a break in Boston, and took the opportunity to visit Portsmouth with one night at the Holiday Inn. The hotel is okay, with friendly, helpful staff. My room was a good size and clean, the bed was very comfortable. The hotel is a short drive into the town, which has a... More

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CassiusE, Manager at Holiday Inn Portsmouth, responded to this review

We thank you for your suggestion, and we are glad that you enjoyed your stay with us. We hope you keep us in mind on your next trip through New Hampshire! :) Cassius Everett - Guest Services Manager More

England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 13, 2014

Exactly what we both expected when staying at this Holiday Inn which is modern, clean with a huge reception area containing sofas, chairs and a welcoming complimentary coffee point. The ambience is quietly professional and the staff are very attentive to guest requests. Our air conditioned 5th floor room was enormous, with two very comfortable queen-sized beds and all the... More

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CassiusE, Manager at Holiday Inn Portsmouth, responded to this review

Thank you for sharing your kind words about our hotel. I am happy to hear that the fire alarm did not completely ruin your stay with us. I will work with other department heads to make sure that all employees are more confidant in the fire procedures in place at the hotel. Cassius Everett - Guest Services Manager More

Albany, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 13, 2014

Hotel is fine. Clean and decent. A short hop to downtown. Beds nice, room decent for the price. I did eat breakfast at the restaurant and found the service to be very slow and disorganized. Would not recommend eating here. Staff are spread thin. Even in the bar in the evening, the bartender was often out of the room, doing... More

Was this review helpful? Yes
CassiusE, Manager at Holiday Inn Portsmouth, responded to this review

Victor- I do apologize that your dining experience was not satisfactory. I will discuss the staffing of the restaurant with the Food and Beverage Director, to see if we can better the service given to our guests in the future. Cassius Everett - Guest Services Manager More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 7, 2014

We went away for the night for our anniversary everything was great clean etc they even gave us a bottle of champagne for our anniversary. Only complaint is check out is at 11-- so I called the front desk to double check. We had 3 - yes 3 housekeepers knock or enter the room between 9-9:15 am. Thank you for... More

Was this review helpful? Yes
CassiusE, Manager at Holiday Inn Portsmouth, responded to this review

We hope you had a great Anniversary Lily! I apologize that the Housekeeping staff were a bit eager to service your room. I will discuss this with the staff, to make sure that this does not continue to happen. Congratulations! ~Cassius Everett - Guest Services Manager More

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Additional Information about Holiday Inn Portsmouth

Address: 300 Woodbury Avenue, Portsmouth, NH 03801
Phone Number:
Location: United States > New Hampshire > Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Portsmouth 3*
Number of rooms: 130
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Also Known As:
Holiday Inn Portsmouth Hotel Portsmouth
Portsmouth Holiday Inn

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