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All 17 Portsmouth hotels

America's Best Inns & Suites

2.0 of 5 Hotel   |   383 Woodbury Ave., Portsmouth, NH 03801
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Ranked #11 of 17 hotels in Portsmouth
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
jjjjstew Hopkinton, Massachusetts
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204 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Hopkinton, Massachusetts
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We love Portsmouth and wanted to stay overnight. To stay in downtown it can be a little pricey so We decided to give this place a try.. Rooms were very clean, beds comfortable and bathroom spotless. The front desk attendant was very helpful. We asked where a good place was to park downtown and he replied that a taxi could... More

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Albany, New York
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here just one night on our way to another location. It seemed clean enough. It appears as though it has been updated somewhat, but it still remains a bit dated. Most notably the room doors are very cheap and thin.....we could hear loud slams every time other guests went in/out of their rooms. The desk staff were fine, and... More

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BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review

Thank you for your review! We are glad you noticed that we have made updates to our hotel and continue to do so. Hopefully next time you will not hear door slams from guests. I am very happy you have mentioned our front desk team and their efforts during the recent power outage in the area. We hope to have... More

Plymouth, Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is conveniently located to highway and attractions. It is clean very, well maintained. It is nicely decorated the room we stayed in was large. They bed was comfortable towels were great quality and very nicely folded . Definitely a genuine great value it was a beautiful room. Front desk attendant was friendly, efficient & welcoming.

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BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review

Thank you for choosing America's Best Inn. We hope you enjoyed your time in Portsmouth. Thank you for acknowledging our convenient location to major highways and attractions. We are glad you noticed our clean and nicely decorated rooms. Thank you for your lovely comments on our front desk team. We hope to see you again in the future. More

Port Elizabeth, Eastern Cape
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My first low review on trip adviser. When booking I did not notice the 2 star rating, but not withstanding the hotel is OK, the room was clean, but the front desk staff are terrible, to the point of not even remotely helpful or courteous. There are 8 chairs and 3 tables in breakfast room, this for a 3 floor... More

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BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review

We are very sorry to disappoint you. My only hope is that you will read our other numerous reviews about how excellent, courteous, and efficient our front desk team are. We are very fortunate to have a front desk team who truly care for each and every guest. We often have comments of our family oriented atmosphere, and this is... More

Garnerville, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The quality of this hotel wasn't bad. It was somewhere between an Econologe and a Holiday Inn. The price did not match the hotel's mid-range quality. The free breakfast was subpar. There's no pool or restaurant. They do offer you use of the restaurant and pool at the nearby Holiday Inn, but you have to jaywalk across a busy road... More

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BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review

Good Afternoon Thank you for reviewing your stay at our hotel. I hope to reassure you that we do our very best to keep our guests pleased with our rates. We make sure to keep a very competitive rate with local hotels and we do keep in mind we do not have a restaurant or pool on our property. Our... More

West Lafayette, Indiana
Top Contributor
104 reviews 104 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

While visiting the New England states, we stayed at this hotel one night. It was convienent to many beaches and restaurtants. The rooms were small, but clean. We were not at the room much. Free parking, wifi, and breakfast. We were able to drive to many locations, including Maine sites, from this hotel. The prices were much lower compared to... More

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Trois-Rivieres, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean and confortable. I recommend it. However we arrived just after a power failure and the staff was busy recovering the computer system which is fully understandable but we would just have appreciated the reception processed our checking quicker since they had had printed our reservation and allocated the room number and keys before the power failure.... More

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BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review

Thank you for recommending our clean and comfortable hotel. Please accept our apologies for the power failure during the recent thunderstorm. We appreciate your understanding of our staff being busy as they worked on recovering the computer system. We are glad you noticed we did have rooms assigned and keys pre made for your arrival so that we could give... More

Peterborough, United Kingdom
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our last night in the U.S. so we just wanted a clean, comfortable and efficient hotel. This was it. There's no catering at night, so we ate at the Diner just 5 mins walk away, and it was fine. Nice touch ; fabulous home-made cookies were offered at reception in the evening. Breakfast was self-serve continental in a small ground... More

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BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review

Michael, Thank you for your review. We take pride in hotel being clean, comfortable and efficient and are very glad you noticed. If you come back to our hotel in the future and visit the diner across the street, mention you are staying with us. They offer 10% discounts to our guests. Very glad to hear you enjoyed our fresh... More

Brattleboro, Vermont
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 22, 2014

Booked ahead of time for a post-concert place to crash - this "inn" fulfilled that need. The check in was fine, even at 1 AM. The room was clean and relatively odor free (non-smoking) and the beds comfortable. The morning breakfast spread was limited, but enough to tide us over until we got to a proper brunch spot. A bit... More

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BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review

Thank you for choosing us during your visit to the Seacoast. I am glad you booked ahead as the seacoast is a very busy location during its peak season. We are glad to offer the most competitive rates in town during peak season and off season. Thank you for commenting on our clean non-smoking rooms and comfortable beds. Thank you... More

Senior Contributor
29 reviews 29 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 16, 2014

The place is not bad for a 2 star hotel. The staff are nice but needs a lot of update and lower level where the gym is stinks smoke which is odd working out in the smoke. Also the price is a bit high. Overall ok.

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BestInnSales, Director of Sales at America's Best Inns & Suites, responded to this review

Arash, I am disappointed to hear we were your last resort option. Thank you for commenting on our friendly staff. We are constantly working on updating our hotel inside and out. If you have any suggestions, we would love to hear! We have recently updated our outdoor landscaping, brand new refrigerators and microwaves, pillows and bed linen. Our other recent... More

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Additional Information about America's Best Inns & Suites

Address: 383 Woodbury Ave., Portsmouth, NH 03801
Location: United States > New Hampshire > Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:2 star — America's Best Inns & Suites 2*
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Also Known As:
America`s Best Inns Hotel Portsmouth
America`s Best Inns And Suites
Best Inn Americas
Best Inn Portsmouth
Portsmouth Best Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style
#7 Romantic Hotel in Portsmouth #8 Business Hotel in Portsmouth
Hotel Class
Number of rooms
61

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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