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America's Best Inns & Suites

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383 Woodbury Ave., Portsmouth, NH 03801
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293 Reviews from our TripAdvisor Community

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New Hampshire
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

all staff that we spoke to treated you like friends coming home the staff from th general manager on down were perfect if you have the chance to stay in portsmouth I would really give this hotel a try it is a bit dated but if you want the hilton then stay there and pay hilton prices but you will... More 

Helpful?
Thank Robbindan
Halifax, Nova Scotia, Canada
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stay at this hotel every time we come through New Hampshire. The Inn has very friendly staff that are ready to point you in the right direction for whatever you need. The Inn itself is clean and comfortable and the breakfast although being a continental one has lots of variety to offer.

Helpful?
1 Thank DAYLE L
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 31, 2015 via mobile

First and foremost the lobby smells like cigarettes... we booked a non smoking rooms and although the room didn't smell like cigarettes the hallways ARE BAD! .. we booked a king room and got a room with a full sized bed it it... I called the front desk and the guy that picked up said... "I suggest you take that... More 

Helpful?
1 Thank Emily R
Cambridge, Mass.
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 18, 2015

Recently we have stayed at some budget hotels, including America's Best Inn in Portsmouth. This chain, and also Red Roof, have definitely upped their game. This hotel was spotlessly clean, the front desk staff were terrific, the location was convenient, the beds were comfortable, a desk was provided, wifi worked perfectly, small but much appreciated amenities like shampoo and kleenex... More 

Helpful?
1 Thank mvbma
North Berwick
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 10, 2015 via mobile

I stay in Portsmouth often and America's Best is the only place I'll stay. The staff is always very friendly no matter what hour your coming in. The rooms are always spotless every time I've stayed. I would recommend this hotel to anyone looking to visit Portsmouth.

Helpful?
1 Thank Amber G
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 1, 2015

Check in was quick and easy. The room was clean and well kept. Very comfortable. Early morning breakfast provided. Was fresh and a nice variety for a complementary meal. Would definitely stay there again.

Helpful?
1 Thank Bill T
BestInnPortsmouth, Director of Sales at America's Best Inns & Suites, responded to this review

We are happy to hear that you enjoyed our convenient check in process. We hope you enjoyed our chocolates and fresh hot cookies available at check in too! We look forward to having you stay with us again in the future. More 

Brisbane
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 17, 2015 via mobile

It was conveniently located near the I95, the staff was friendly and the room was clean and tidy. The hallway noise can come into the room as we found out early in the morning when someone came home and sounded like they were in our room. The breakfast was served downstairs and was the typical American breakfast.

Helpful?
1 Thank Down_Under_Wanders
BestInnPortsmouth, Director of Sales at America's Best Inns & Suites, responded to this review

Thank you for your review. We are glad you enjoyed your stay and hope to see you again in the future. We are sorry to hear of the hallway noise disturbance and will address noise concerns with our day and evening staff. More 

Cole Harbour, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 16, 2015

Very enjoyable stay at this hotel. Friendly staff and the cleanliness of the room was top notch. Excellent room rate and the hotel is close by to all shopping that we required on our Christmas shopping adventure.

Helpful?
1 Thank Gerry G
Twin Mountain, New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 15, 2015

Found hair in one of the beds and the other bed had stained sheets and dirty bedspread. Very noisy both night we stayed. Second night two people were arguing and slamming doors at 3 am and this last on/off until 5 am. So very disappointing!! Cheaper price is not always the best for sure.

Helpful?
1 Thank vicki b
BestInnPortsmouth, Director of Sales at America's Best Inns & Suites, responded to this review

I am sincerely sorry that your stay was very disappointing and I understand your frustrations. We will discuss this matter with our housekeeping department so that it does not happen again. I also apologize that the hotel had disruptive guests during your stay. We have staff available at the Front Desk 24/7 who would gladly help with resolving any noise... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 14, 2015 via mobile

Though our stay was short (1 night) it was an okay stay. $68 a night for a king size room. Everything was clean for the most part and it looked inviting. The only problem was, when anyone used their water or flushed, it made the pipes in the walls bang.. Super annoying during the night or early in the morning.... More 

Helpful?
1 Thank Heather D
BestInnPortsmouth, Director of Sales at America's Best Inns & Suites, responded to this review

Our sincere apologies that you encountered loud pipe noises during your recent stay. We will make sure this situation is addressed and hope to see you back in the future. We are happy to hear your room size and our affordable pricing met your expectations. More 

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