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All 17 Portsmouth hotels

Hilton Garden Inn Portsmouth Downtown

3.0 of 5 Hotel   |   100 High Street, Portsmouth, NH 03801
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Ranked #4 of 17 hotels in Portsmouth
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Barbkitl Mansfield, Massachusetts
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596 people have reviewed this hotel

Traveler rating
    339
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Mansfield, Massachusetts
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed two nights at this hotel and the check in and check out were super easy. The property was very clean and the staff was very friendly. We had breakfast at the hotel before we started our day, this was quick and efficient. We loved being across the street from the Blue Mermaid Island Grill - they had great... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Welcoming and professional staff, super comfy beds and pillows, sparkling bathroom and great breakfast, all go to make a perfect weekend in Portsmouth. I stay regularly for work, so for a weekend that I paid for myself, it was excellent value for money !

Review collected in partnership with Hilton Garden Inn

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Berlin, Germany
Top Contributor
82 reviews 82 reviews
81 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in the hotel for 1 night. The location of the hotel is good; bars, restaurants, shops ect. within walking distance. We arrived late, fortunately the bar was still open (untill 11 pm), beer and burger were good., the service (m) quick and friendly. The room was sufficiently big, 2 beds, the mattresses really good. Wi-Fi was free and... More

Was this review helpful? Yes 2
San Francisco, California
Top Contributor
101 reviews 101 reviews
37 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

They staff at the front desk was really great....we arrived early in the morning and of course no rooms were available yet, but they took down our phone number and sent a txt message as soon as a room opened up. The hotel is very clean and spacious, rooms are comfortable. and the best thing is that its right in... More

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Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Boris, Thank you for your recent stay with us and for the 5-star review on TripAdvisor. We're pleased to hear that our accommodating staff, clean facility, and convenient location have earned us your 5-star recommendation to fellow travelers. We appreciate your feedback and hope you'll make us your home away from home in Portsmouth. Best, Kevin Walker, GM More

exeter, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Hilton Garden Inn is the best hotel to stay in Portsmouth! Their location is perfect for enjoying this wonderful city, close to shopping, dining, and entertainment. The staff here was very friendly and we really appreciated the free Champagne and Breakfast for our Silver Anniversary, very nice touch! We normally stay at the Residence Inn for the same price, but... More

Review collected in partnership with Hilton Garden Inn

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Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Patrick, Thank you for choosing us to host your Silver Anniversary stay and for taking the time to review your experience for TripAdvisor. We're happy to hear that our wonderful location and friendly staff have earned us your recommendation to fellow travelers as the best hotel in Portsmouth. We value your business and look forward to hosting your next visit.... More

Southold, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights for our 45th wedding anniversary seeing the wonderful town of Portsmouth NH. The people at the front desk, along with the valet who parked our car, the bartender in the bistro, the wait staff in the breakfast room, the chefs who prepared items to order and the lady who cleaned our room all were exceptional.... More

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Thank you for choosing us to host your 45th wedding anniversary stay and for the 5-star review on TripAdvisor. We're happy to hear that our wonderful staff made an impression on you and provided you with an exceptional visit. We value your business and look forward to hosting your next visit to Portsmouth. Best, Kevin Walker, GM More

Mass
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Our experience at the Hilton Garden Inn, Portsmouth, NH, was wonderful! Everyone was smiling and eager to assist us with whatever we needed! The hotel was updating the wall paper in the hallways on the 4th and 5th floors (we stayed on the 4th floor), which was not an inconvenience to us, however the GM still offered us complimentary breakfasts.... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Thank you for your recent stay with us and for taking the time to write such a thorough review of your experience for TripAdvisor. We're pleased to hear that our smiling staff and excellent downtown location have earned us your 5-star recommendation and repeat patronage in the future. We value your business and hope you'll make us your home away... More

New York
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

After checking out and half way home we learned that an important FedEx package had been sitting at the hotel's front desk for three days and we were never informed that it had arrived. And the electronic door key presented ongoing problems until someone replaced the lock the night before our departure. Otherwise we enjoyed a very clean and comfortable... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Helen, Thank you for your recent stay with us and for taking the time to offer valuable feedback regarding your experience. While we're pleased to hear that you enjoyed our downtown location, comfortable accommodations, and efficient staff, we apologize for the problems you experienced during your stay due to a miscommunication at the front desk. We hope you'll accept our... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for 11 days and we had the best hotel experience ever! Our room was nice, spacious, and relaxing. Let's not forget clean (and it was kept clean every day, credits to their housekeeping). I love that it has practically everything we needed -- toiletries (they use a recognized brand), a tv, a microwave, a mini ref, an... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Sarah, Thank you for your recent stay with us and for taking the time to write such a thorough review of your experience for TripAdvisor. We're happy to hear that our spacious accommodations, excellent downtown location, and accommodating staff provided you with the best hotel experience ever. We value your 5-star recommendation to fellow travelers and look forward to having... More

Ft Lauderdale
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this modern hotel 3 nights and was very happy to have done so. Very clean, good service, and very well located within Portsmouth (steps away from restaurants and shoppes)...also, as we were looking to explore nearby towns, nicely located...only about 1 hour from Portland/Cape Elizabeth to the north, and 1 hour away from Rockport / Salem to the... More

Was this review helpful? Yes 3
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Thank you for giving us a try during your recent visit to Portsmouth. We're pleased to hear that our convenient location, modern facility, and great service have earned us your 5-star recommendation to fellow travelers and we hope to host you again. Best, Kevin Walker, GM More

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Additional Information about Hilton Garden Inn Portsmouth Downtown

Address: 100 High Street, Portsmouth, NH 03801
Phone Number:
Location: United States > New Hampshire > Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Portsmouth Downtown 3*
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Also Known As:
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Portsmouth Hilton Garden Inn
Hilton Portsmouth

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Portsmouth #1 Family Hotel in Portsmouth #2 Business Hotel in Portsmouth
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Portsmouth Downtown is located in the heart of historic downtown Portsmouth, New Hampshire, surrounded by a wide variety of restaurants, attractions, shops, boutiques and waterfront gardens. Strawbery Banke historic neighborhood and Prescott Park are steps away, while The Kittery Outlets are just a 10 minute drive. New Hampshire and Maine coastal beaches, chartered deep-sea fishing, whale-watching tours, and panoramic tours of the Isles of Shoals are only a short boat ride from the hotel. ... more   less 
Number of rooms
131

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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