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Hilton Garden Inn Portsmouth Downtown

3.0 of 5 100 High Street, Portsmouth, NH 03801
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Certificate of Excellence 2014
Hilton Garden Inn Portsmouth Downtown
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Hilton Garden Inn Portsmouth Downtown
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631 reviews from our community

Traveler rating
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    34
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Uk
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at the Hilton Garden Inn in Portsmouth for 3 nights in October 2014 for a business meeting. The room was very spacious, fairly well lit and the bed was very comfortable. The AC kicks off periodically though and is very, very noisy.

Was this review helpful? Yes
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Thank you for your recent stay with us and for offering valuable feedback. While we're pleased to hear that you enjoyed our spacious and comfortable accommodations, we apologize for the disturbance caused by the AC unit and for any inconvenience this may have caused. We'll review your comments with maintenance to ensure that the problem is rectified. Sincerely, Ron Rocklein,... More

Miami, Florida
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were told by a friend to visit Portsmouth on our way back from White Moutains. We normally stay n Hiltons being members of their honor program. This hotel is down town but there are better and cheaper hotels available in PM. This hotel has minimally appointed rooms and we had a stand in shower room although we paid more... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Kris, Thank you for taking the time to review your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry for the disappointment with your stay. We will take your comments about our bathrooms and guest rooms under consideration as we continually work to improve our guest experience. We hope you will consider staying with us... More

Asbury, New Jersey
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had to book a place to stay for one night on our way home from Maine. This about the only place that allowed us to book one night. The previous week we had stayed at some tremendous B&B's and were not looking forward to the Hilton Hotel. What a surprise. The staff and service was so good, that we... More

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Sanbornton, New Hampshire
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We often stay at the Hilton Garden Inn in Portsmouth, and like most of these properties I've been to around the country, they are clean, comfortable and the staff most helpful and welcoming. I've been with boyfriend, now husband and weekends with girlfriends and it is always a great place to stay.

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1 review
4 of 5 stars Reviewed 1 week ago

No fan in the bathroom, so steamy and shower curtain torn. No big deal, but expensive for not being better than the much less expensive places I have stayed at. Found an extra charge on my bill that wasn't explained. Didn't like having to deal with a valet service, requesting car and waiting every time I wanted to get something... More

Review collected in partnership with Hilton Garden Inn

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Portsmouth, NH, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful Hotel and nice staff. Perfect location to shop and dine. Enjoyed the food for my business function. Felt safe in hotel and surrounding area. Valet parking is required but fast return of car upon departure.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
New York City, New York
Top Contributor
216 reviews 216 reviews
34 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is brilliantly located if you want to be in downtown Portsmouth. A short walk to everything. Our room was large and well appointed. Good WiFi. Big bathroom. Nice shower (no tub). The mini-fridge ran constantly but I was able to turn it off. The staff was very nice and friendly. Breakfast was adequate, but not much more, and... More

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Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Thank you for your recent visit with us. Your feedback is appreciated; we value guest comments to continually improve our services to all our guests. Your comment regarding our breakfast concerned me. Our chef is available and ready to cook to order anything you may want for breakfast. In fact, we have retrained our team to better explain this to... More

Cancun
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Can't beat the location.. just a short walk to all of downtown. We are diamond members and were upgraded to a suite -much appreciated! Pool and hot tub were very nice and the staff was very friendly throughout our stay especially Matt? at the front desk with his dining and entertainment info.

Was this review helpful? Yes
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Donna, Thank you for your recent stay with us and for sharing your experience with the travel community. We're happy to hear that you enjoyed our fantastic downtown location, relaxing pool and hot tub, and friendly staff. We'll be sure to pass your kind compliments along to our front desk staff and we look forward to having you back. Best,... More

Birmingham, Alabama
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay there. Beautiful hotel, very comfortable bed. The property is located in the most convenient place in the city. We walked everywhere and felt very safe. Take a drive up the Beach Road--1A, incredibly beautiful. Would definitely recommend this. Staff was very friendly and knowledgeable. Room service was great.

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Portsmonth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Location was great for restaurants downtown. Short walk to seafood on the water and the other direction to great steaks. Easy trip up the Maine cost and back at night. Much to see in Portsmouth proper.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Edward, Thank you for choosing us to host your recent vacation stay and for the 5-star review on TripAdvisor. We're happy to hear that you took advantage of our convenient downtown location to enjoy everything that Portsmouth has to offer. We value your business and hope you'll make us your home away from home in Portsmouth. Best, Ron Rockelein, GM More

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Additional Information about Hilton Garden Inn Portsmouth Downtown

Address: 100 High Street, Portsmouth, NH 03801
Phone Number:
Location: United States > New Hampshire > Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Portsmouth Downtown 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Portsmouth Hilton Garden Inn
Hilton Portsmouth

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