We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Portsmouth Downtown

Certificate of Excellence
Hotel deals
Hotel website
100 High Street, Portsmouth, NH 03801
Special Offer
Experience Portsmouth
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hilton Garden Inn Portsmouth Downtown
View Map
Add Photo Write a Review

770 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    436
    256
    43
    25
    10
See reviews for
172
290
31
156
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (770)
  • Mar-May only
    (142)
  • Jun-Aug only
    (254)
  • Sep-Nov only
    (221)
  • Dec-Feb only
    (153)
All months
5 of 5 stars Reviewed 2 days ago NEW

Our room was clean and updated. The temperature was perfect. It was rather expensive but we expected that given its location. Didn't have time to use any of the facilities (fitness, restaurant, etc.). Would stay again if it makes sense financially.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 4 days ago NEW

This was our first time staying at a Hilton. The Hilton Garden in downtown Portsmouth is centrally located and easy access to all the amenities of shopping, eating, etc. It is furnished in a luxury but comfortable format. We were not able to use the pool due to our time constraints but would do so on another visit. The lounge... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Virginia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed here over a dozen times, and we were very pleased once again. The remodeling from last year looks great. The rooms are always clean and the staff is helpful and friendly. They give great recommendations of where to eat (there are endless choices) and where to visit. The folks at the front desk are as good as... More 

Was this review helpful? Yes
Frederick, Maryland
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I understand that we went to Portsmouth during high season but we paid 550 dollars for one night. We had a pullout couch that was disgusting and uncomfortable and no room service dining. There is nothing wrong with the hotel as far as mid level hotels go, but I have stayed at other hotels in the same area for the... More 

Was this review helpful? Yes
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Dear Rich, Thank you for your valuable feedback. We strive to provide our guests with an exceptional hotel experience and I'm disappointed that we did not meet your expectations. I appreciate you bringing these concerns to my attention as I will have my housekeeping and maintenance team look into the pullout couch immediately. My staff and I enjoy being so... More 

Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

When my husband and I arrived we were very pleased with the hotel's location. Right in the center of Portsmouth most restaurants and attractions are within walking distance of this hotel. We were surprised to find out when we pulled up to the hotel that valet parking was our only option. Not a terrible charge (around $22), but we were... More 

Was this review helpful? Yes
Suffolk, NY
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I had the pleasure of staying here during August of 2015. The hotel is centrally located in downtown Portsmouth. All attractions, restaurants and stores are within walking distance of the hotel. A municipal parking garage is located directly across the street. The property is well maintained. Our room was updated, clean and spacious. A minor housekeeping issue... More 

Was this review helpful? Yes
Portsmouth, United States
1 review
2 of 5 stars Reviewed 1 week ago

The hotel is perfectly located. The room was way overpriced for its view and quietness. The AC system was ridiculously noisy. I would have expected this from a one star Hotel. Service and cleanliness were perfect.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Dear Richard, Thank you for your comments in regard to your recent visit with us. I am sorry we did not meet your expectations for views. Our location is urban and located directly in the center of Portsmouth; While this makes for extremely convenient access to all there is to do in our historic downtown, it does limit our views... More 

Boston
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for just one night but were appreciative of the great service from all! We love Portsmouth and asked for a room with a view of water or the bridges , room 441 did it for us. Front desk staff are friendly and attentive. Pool and hot tub are a bonus , great after a day of walking around... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My first stay at this Hilton. I had a slight problem at check in. Josh the Valet attendant went above and beyond to assist me after I locked my keys in the car. Andrea and Hannah were the front desk agents on duty upon check in. Their welcoming smiles and warm hospitality made me feel so much better. I was... More 

Was this review helpful? Yes
Roquefort, France
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Well, I was ready to give this hotel a really bad review! I was in room 502 and the noise was incredible - sounded like a train running through the room. This was apparently due to the A/C for the building or some other kind of ventilation (and I didn't even have the a/c on in my own room!) Finally... More 

Was this review helpful? Yes
Colwen_MGMT, General Manager at Hilton Garden Inn Portsmouth Downtown, responded to this review

Dear Adriene, Thank you for your review; we truly appreciate your feedback. I would just like to take a moment and apologize once more for the loud A/C during your recent stay. Providing a restful night is a hallmark of our business and my apologies that this was not your experience. I'm am however very happy that we were able... More 

Questions? Get answers from hotel staff and past guests. Ask a question

111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (57)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (28)
Viewed
Bathroom (12)
Viewed
View from room (2)
Viewed
2:11
Videos (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Room/suite (21)
Viewed
Family/play areas (4)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (7)
Viewed
Dining (5)
Viewed
Pool/beach area (2)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Portsmouth hotels
0.1 mi away
Hampton Inn & Suites Portsmouth Downtown
0.1 mi away
Residence Inn Portsmouth Downtown / Waterfront
0.1 mi away
Sheraton Portsmouth Harborside Hotel
Show Prices
Show Prices
Show Prices
0.3 mi away
The Hotel Portsmouth
The Hotel Portsmouth
#2 of 17 in Portsmouth
5.0 of 5 stars 274 reviews
1.4 mi away
Homewood Suites by Hilton Portsmouth
1.0 mi away
BEST WESTERN PLUS Wynwood Hotel & Suites
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay