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Hampton Inn Portsmouth Central

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99 Durgin Lane, Portsmouth, NH 03801
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Hampton Inn Portsmouth Central
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Hampton Inn Portsmouth Central
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481 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (481)
  • Mar-May only
    (114)
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    (148)
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    (135)
  • Dec-Feb only
    (84)
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5 of 5 stars Reviewed 2 days ago NEW

I have been staying at the Hampton for the past 3 years on my solo relax vacations. The staff have been wonderful with my banking problems( charging the wrong card) That were a minor issue with the Hampton's help. They have top knocked customer service! The only qualm i may have is more choices for late breakfast risers..I had limited... More 

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NB
Level Contributor
102 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Really?? We stay in a lot of Hamptons all over US and Canada, This one is getting very tired. Chose it because of the convenient location and the reviews - had to recheck and make sure we were talking about the same hotel. It just did not have that clean Hampton look or feel and had a curious layout. The... More 

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Milton, Vermont
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Having stayed at many different Hilton properties including other Hampton Inn locations, Portsmouth Central was very disappointing. Baseboards and carpeting throughout need updating; sheets were extremely wrinkled so much so I checked to make sure they were freshly laundered; room A/C unit was extremely noisy; no hot water for a 7:30am Monday morning shower and the complimentary breakfast was inedible.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

cplaroe, Thank you for your review of your stay. I would like to offer my apologies for the service you experienced as it does not meet the high standards of Hilton . Please know that we value all feedback. I will be addressing these matters with my team during our weekly meeting. I hope this experience doesn’t discourage you from... More 

Haverhill, Massachusetts
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a getaway night in March 2015 in a large, comfy suite. Designer details abound and suit the trendy flair of the city. Room and common areas were spotless. Staff was friendly and well-trained. Complimentary coffee was very welcome on a cold night, and breakfast was good, if not exceptional. There is much competition for dining in Portsmouth,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

Matty2999, Thank you for your review and honest feedback. We are thrilled you enjoyed your stay and our convenient location. I will be sure to share your comments about your room and breakfast with our staff during our next team meeting. Thanks again and I hope you choose to stay with us again in the future! Sincerely, Cathi Tingley, General... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

The main reason for this review is the staff. Elise at the front desk was terrific. My 6 yr old is very active and interacts with everyone. Eric, Yoshimi, and Shiloh were fantastic with him during breakfast time. I cannot thank them enough for their great attitude towards my son. The highlight of the stay was for my son was... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

Eugene S, I appreciate you taking the time to write a review about your recent stay. I'm so glad you and your son enjoyed your time during breakfast - I'll be sure to share you comments with the staff. Thanks again and we hope to see you again soon! Sincerely, Cathi Tingley, General Manager More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a clean, well run hotel. The staff is at once welcoming as you enter a clean, well designed lobby area. The sitting area with the fireplace comfortable; the breakfast/community room is well set up with a nice mix of furniture. The guest rooms are spacious and clean. But what sets this hotel apart from the competition is... More 

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ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

ConcordBow, Thank you for your review and recommendation!  We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments. Sincerely, Cathi Tingley, General Manager More 

Brunswick, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The front desk staff at this hotel are extremely considerate and accomodating. They take the time to read any notes entered in the reservation and go out of their way to satisfy the request. The room I requested wasn't available when I called the day before my arrival, but by the time I got there things had changed and it... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

Cindy B, Thank you so much for taking the time to write a review. I will be sure to share your kind comments with the staff during our next team meeting. We appreciate your feedback and hope to see you again in the future! Sincerely, Cathi Tingley, General Manager More 

Seattle, Washington
Level Contributor
419 reviews
325 hotel reviews
common_n_hotel_reviews_1bd8 545 helpful votes
3 of 5 stars Reviewed May 26, 2015

This hotel has a poor location near some bog box stores and a poorly trained staff. When I discovered that my microwave wasn't working, the man at the desk didn't have the presence of mind to suggest I use the microwave in the lobby. When the engineer, arriving after a 30-minute wait, plugged in the microwave he unplugged the TV... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

Dear wonderfulworld, Thank you for your review. Please accept my sincere apologies for the level of service that you received; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff, and hope that the next time you are in the area you will come stay with us again and experience... More 

Waterbury, United States
1 review
5 of 5 stars Reviewed May 22, 2015

My wife and I along with another couple recently spent the weekend in Portsmouth, NH, and stayed at the Hampton Inn. The hotel was a great value. the room was very clean & comfortable and the hotel staff, and Rob the shuttle bus driver were very friendly and helpful. The breakfast buffet was great, too. We would definitely recommend this... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

Dear Mark G, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank... More 

Jamesville, United States
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 20, 2015

This is the third of fourth time I have stayed at this hotel for business and never had a problem or issue to complain about. The place is clean, service is nice and staff is friendly. Rooms are always clean. The lobby is well maintained. The gym is small but one can get a workout. Every evening (maybe weekdays only,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

Thank you for your review! We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments. Sincerely, Cathi Tingley, General Manager More 

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