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Hampton Inn Portsmouth Central

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99 Durgin Lane, Portsmouth, NH 03801
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Hampton Inn Portsmouth Central
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Hampton Inn Portsmouth Central
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484 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (484)
  • Mar-May only
    (114)
  • Jun-Aug only
    (151)
  • Sep-Nov only
    (135)
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    (84)
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skowhegan, United States
2 of 5 stars Reviewed yesterday NEW

When arrived late at night,[ 10:P.M.] bathroom flush was plugged. Went to front desk and asked for a plunger and was told that no one was available until morning to get it. It arrived at my door at 8: the next morning. Needless to say, Hampton Inn should not have their name on this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

I can start off saying that this was our favorite place to stay in Portsmouth!! We were almost always satisfied when we stayed. The staff were always friendly and happy to help. The breakfasts were one of the reasons we stayed. The price WAS reasonable until recently. It jumped at least $50 from our last visit so, needless to say... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

Donna B, Thank you for your review. We appreciate hearing from you and taking the time to share your comments. All feedback is valuable to us so that we can perfect our guests’ experiences. Your business is important to us and we look forward to seeing you again! Best regards, Cathi Tingley, General Manager More 

Connecticut
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is in a great location to enjoy all of the shops and restaurants in walking distance. The beds are comfortable, the hotel is very clean and seems brand new! Also, the staff is incredibly friendly. Everyone says hello and is quick to answer any question. My daughter and I stayed for 3 nights and loved it here. The... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

cab1118, Thanks so much for taking the time to write a review about your experience at our hotel and for recommending us. I will pass along all of your comments to our team during our next weekly meeting. We look forward to seeing you again! Sincerely, Cathi Tingely, General Manager More 

5 of 5 stars Reviewed 6 days ago NEW

I have been staying at the Hampton for the past 3 years on my solo relax vacations. The staff have been wonderful with my banking problems( charging the wrong card) That were a minor issue with the Hampton's help. They have top knocked customer service! The only qualm i may have is more choices for late breakfast risers..I had limited... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

Courtney A, Thank you for taking the time to write a review. We appreciate your feedback and your continued loyalty to the Hilton brand. We hope to see you again in the future! Sincerely, Cathi Tingely, General Manager More 

NB
Level Contributor
102 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Really?? We stay in a lot of Hamptons all over US and Canada, This one is getting very tired. Chose it because of the convenient location and the reviews - had to recheck and make sure we were talking about the same hotel. It just did not have that clean Hampton look or feel and had a curious layout. The... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

roadrunners777, Thank you for your review. We appreciate hearing from you and taking the time to share your comments. All feedback is valuable to us so that we can perfect our guests’ experiences. Your business is important to us and we hope to see you again! Best regards, Cathi Tingley, General Manager More 

Milton, Vermont
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Having stayed at many different Hilton properties including other Hampton Inn locations, Portsmouth Central was very disappointing. Baseboards and carpeting throughout need updating; sheets were extremely wrinkled so much so I checked to make sure they were freshly laundered; room A/C unit was extremely noisy; no hot water for a 7:30am Monday morning shower and the complimentary breakfast was inedible.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

cplaroe, Thank you for your review of your stay. I would like to offer my apologies for the service you experienced as it does not meet the high standards of Hilton . Please know that we value all feedback. I will be addressing these matters with my team during our weekly meeting. I hope this experience doesn’t discourage you from... More 

Haverhill, Massachusetts
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a getaway night in March 2015 in a large, comfy suite. Designer details abound and suit the trendy flair of the city. Room and common areas were spotless. Staff was friendly and well-trained. Complimentary coffee was very welcome on a cold night, and breakfast was good, if not exceptional. There is much competition for dining in Portsmouth,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

Matty2999, Thank you for your review and honest feedback. We are thrilled you enjoyed your stay and our convenient location. I will be sure to share your comments about your room and breakfast with our staff during our next team meeting. Thanks again and I hope you choose to stay with us again in the future! Sincerely, Cathi Tingley, General... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

The main reason for this review is the staff. Elise at the front desk was terrific. My 6 yr old is very active and interacts with everyone. Eric, Yoshimi, and Shiloh were fantastic with him during breakfast time. I cannot thank them enough for their great attitude towards my son. The highlight of the stay was for my son was... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

Eugene S, I appreciate you taking the time to write a review about your recent stay. I'm so glad you and your son enjoyed your time during breakfast - I'll be sure to share you comments with the staff. Thanks again and we hope to see you again soon! Sincerely, Cathi Tingley, General Manager More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a clean, well run hotel. The staff is at once welcoming as you enter a clean, well designed lobby area. The sitting area with the fireplace comfortable; the breakfast/community room is well set up with a nice mix of furniture. The guest rooms are spacious and clean. But what sets this hotel apart from the competition is... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

ConcordBow, Thank you for your review and recommendation!  We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments. Sincerely, Cathi Tingley, General Manager More 

Brunswick, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The front desk staff at this hotel are extremely considerate and accomodating. They take the time to read any notes entered in the reservation and go out of their way to satisfy the request. The room I requested wasn't available when I called the day before my arrival, but by the time I got there things had changed and it... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Portsmouth Central, responded to this review

Cindy B, Thank you so much for taking the time to write a review. I will be sure to share your kind comments with the staff during our next team meeting. We appreciate your feedback and hope to see you again in the future! Sincerely, Cathi Tingley, General Manager More 

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