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Sheraton Harborside Hotel Portsmouth

3.5 of 5 250 Market Street, Portsmouth, NH 03801
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Certificate of Excellence 2014
Sheraton Harborside Hotel Portsmouth
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Sheraton Harborside Hotel Portsmouth
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762 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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Concord, New Hampshire
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for a romantic weekend and it was fantastic. We reserved a townhouse and it was absolutely worth the extra money! It is two floors, full kitchen, two baths, sitting area, deck and it was just huge! It was accommodating to exactly what we needed. This hotel is also right on the water so there is a nice... More 

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Boston
Contributor
11 reviews 11 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel was not as I expected - perhaps if I had read more reviews I would have been better prepared. We paid about $250 for our room, which was very overpriced for what we received. When we entered the lobby, I noticed an odd smell - still not sure what that was but it remained when we went down... More 

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Tristan H, General Manager at Sheraton Harborside Hotel Portsmouth, responded to this review

Greetings biologyteacher - Thank you for taking the time to share your experience at the Sheraton Portsmouth Harborside Hotel. I am disappointed to hear that you did not feel that your experience lived up to the value you paid. We work extremely hard to create memorable experiences for our guests and I am sorry that we feel short in this... More 

White Plains, New York
Top Contributor
113 reviews 113 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We reserved a 2 bedroom condo on the Sheridan web-site and learned that the condo was not attached to the hotel, but rather in a small development on the side of the hotel. The condos face the parking lot on one side, and street on the other. To have a view of the water, you would need to stay in... More 

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Tristan H, General Manager at Sheraton Harborside Hotel Portsmouth, responded to this review

Greetings YandB_LabLover - Thank you for taking the time to share your experiences online at the Sheraton Portsmouth Harborside Hotel. We truly appreciated all feedback and those of you who help steer guests to find the right hotel choice for them. If I can ever be of assistance please connect with me at tharris@sheratonportsmouth.com. We look forward to having the... More 

Alexandria, VA
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here over the thanksgiving weekend. The hotel is convenient and Portsmouth is a very walkable city. We upgraded to the club level. I had seen the recent Sheraton promotion of the advantages of the Club level but this location missed that upgrade. The room is small and nothing like what the promotion advertised. It was convenient to our... More 

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Tristan H, General Manager at Sheraton Harborside Hotel Portsmouth, responded to this review

Greetings Hunter.oz - Thank you for taking time to review your recent experience with us at the Sheraton Portsmouth Harborside Hotel. I am glad that many aspects of your stay were positive but am disappointed to hear that your bar experience was not. Please feel free to connect with me directly at tharris@sheratonportsmouth.com so that I can personally address these... More 

Winter Haven, Florida
Top Contributor
55 reviews 55 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is very nice but we had a few disappointments- hotel was not full but they put us right next to the elevator,the Internet service was sporadic and the self parking which was $15/day was a pain to get out of because it would not recognize the room key 2 of the 3 days we were there so you had... More 

Was this review helpful? Yes 1
Tristan H, General Manager at Sheraton Harborside Hotel Portsmouth, responded to this review

Greetings FLVisitors - Thank you for sharing your experience at the Sheraton Portsmouth Harborside Hotel. I am glad that we were able to meet your overall expectations and I am sorry for the few problems you encountered. I welcome you to reach out to me directly at tharris@sheratonportsmouth.com if I can be of further assistance. We look forward to welcoming... More 

Manalapan, New Jersey
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I do not agree with the prior reviewers comments. We stayed on the club level at the same time. The service and attention to detail by the staff was appreciated. Everyone was friendly even the dogs wagging their tails in the lobby. We never heard a dog bark, no loud noises in the hallways nor any problem with the room.... More 

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Tristan H, General Manager at Sheraton Harborside Hotel Portsmouth, responded to this review

Greetings Zester1958 - Thank you for sharing your feedback about your experience at the Sheraton Portsmouth Harborside. I am glad to hear that your experience was a good one. Our team works extremely hard to ensure that all of our guests expectations are not onoly met but exceeded. Please come back and visit us again soon and if I can... More 

Concord, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I had stayed at this hotel years ago and remember enjoying it. I was in need of a place to stay due to the winter storm/power outage that occurred on Thanksgiving and thought I would stay in Portsmouth. I love the city and as an SPG member, this hotel was an easy choice. Unfortunately, this was a very disappointing stay.... More 

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Tristan H, General Manager at Sheraton Harborside Hotel Portsmouth, responded to this review

Good Morning - Thank yuo fort aking the time to dhsre your experience at the Sheraton Portsmouth Harborside. I am sorry to hear that we feel short of expectations however I thank you for recognizing the friendliness of the team. I invite you to connect with me directly at tharris@sheratonportsmouth.com so that I can resolve any issues that you encountered... More 

Madbury, New Hampshire
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Sheraton Harborside a couple of weeks ago for our 14th anniversary. Travis, the valet upon our arrival, was extremely friendly and helpful. The front desk staff was also very good. When we entered our room, the first thing we noticed was that a bottle of champagne and chocolate covered strawberries were waiting for us - a... More 

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Tristan H, General Manager at Sheraton Harborside Hotel Portsmouth, responded to this review

Good Morning - Thank you for taking the time to share your positive experience with us. We are thrilled that we could share your annioversary with you and make it a psecial experience. Please come back and visait us at the Sheraton Portsmouth again soon and if I can be of additional assisatnce please feel free to connect with me... More 

okc
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My family & I stayed at the Sheraton Portsmouth Haborside for a week long stay & Christine in the club lounge treated us like family ;-) She went above & beyond to ensure that we felt at home & always went the extra mile to provide our family with exceptional service- thank you Christine!!!

Was this review helpful? Yes 1
Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review

Dear Jl, Thank you very much for staying with us and for your positive review regarding your recent experience. I am glad you enjoyedy our one week stay with us. Christine is a great employee and really strives to provide the best service to each guest that enjoys our Club Lounge. We look forward to welcoming you back soon. Sincerely,... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Great rooms, walking distance to restaurants, would recommend it.loved the pool, staff very accommodating, would stay again.walking distance to downtown which was a huge plus for my wife and I. I would love to come and stay again during the summer, because the location is fabulous!

Was this review helpful? Yes 1
Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review

Dear James11Sutter, Thank you very much for staying with us and for your positive feedback regarding your recent experience. I am glad you were able to take advantage of everything Portsmouth has to offer. While a beautiful place all year round, you must come back again in the summer as there's plenty of outdoor activites that would be enjoyable. We... More 

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Additional Information about Sheraton Harborside Hotel Portsmouth

Address: 250 Market Street, Portsmouth, NH 03801
Phone Number:
Location: United States > New Hampshire > Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Harborside Hotel Portsmouth 3.5*
Number of rooms: 200
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Also Known As:
Sheraton Portsmouth
Portsmouth Sheraton
Hotel Style:
#3 Business Hotel in Portsmouth
#6 Romantic Hotel in Portsmouth
#7 Family Hotel in Portsmouth

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