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Sheraton Harborside Hotel Portsmouth

3.5 of 5
250 Market Street, Portsmouth, NH 03801
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Sheraton Harborside Hotel Portsmouth
Ranked #4 of 17 hotels in Portsmouth
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488 reviews from our community

Traveler rating
    215
    148
    84
    25
    16
See reviews for
Families
112
 
Couples
170
 
Solo
22
 
Business
80
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Miami Beach, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 4, 2013

We have to thank Christina at the Sheraton in Portsmouth, New Hampshire for all her help in guiding us to gastronomic bliss. You see she gave us great tips…there was Jumpin’ Jays for $1.00 oysters/Tuesdays, followed by a yummy din din at Ristorante Massimo. We could not possibly eat at all her suggestions, but there is always next trip! She... More

Was this review helpful? Yes
Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review
May 9, 2013

Dear Dana, We are so happy to hear that you enjoyed all the dining delights that Portsmouth has to offer. We will certainly commend Christina for her recommendations. We look forward to your next visit too! Warmly, Sheraton Portsmouth More

Istanbul, Turkey
Top Contributor
140 reviews 140 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 26, 2013

Exceptionally well run hotel in a very pleasant small town. The staff was very professional and well organized, so they were very gentle, polite and helpful. The staff was great. Portsmouth is a small town with plenty history and a lot to see and do. At the check in you should find Emily and ask her what to see and... More

Was this review helpful? Yes
See 3 more reviews by atesakinci for Portsmouth
Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review
May 2, 2013

Dear Atesakinci, We are so glad to hear it. Thank you so much for sharing your experience. We are looking forward to your next visit to Portsmouth. Warmly, Sheraton Portsmouth More

Dalton, New Hampshire, United States
1 review
5 of 5 stars Reviewed April 21, 2013

The staff was great, the room was wonderful and we can't say enough about the location, location, location :) You all made a much needed "get-away" weekend the best. Thank You !! A specail Thank You to Suzanne Roberge for all your help.

Was this review helpful? Yes
Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review
April 23, 2013

Dear MamaGnome, Many thanks for your glowing review! We'll be sure to pass on your thanks and we look forward to seeing you again soon. With Warmth, Sheraton Portsmouth More

Saco, Maine
1 review
4 of 5 stars Reviewed April 16, 2013

Stayed for 1 night getaway with my husband and two children ages 13 and 15. We arrived for early check-in but our suite was not yet ready. Emily kindly offered to phone us as soon as the suite was ready. We appreciated the hotel accommodating our request for early check in and for Emily's kindness (at check and checkout)! Our... More

Was this review helpful? Yes
Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review
April 17, 2013

Dear 4getaway4, We're happy to hear you enjoyed your family getaway. Thank you for sharing and we hope to see you again soon. With warmth, Sheraton Portsmouth More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed April 14, 2013

I cannot give enough praise to the staff at The Sheraton Harborside, Portsmouth, NH. From the moment we entered the lobby we were greeted by extremely friendly and accommodating employees from the bell staff to the front desk to the restaurant waiters....top notch! A special "thank you" to MEGHAN MAHONEY of Guest Services. *The property is lucky to have such... More

Was this review helpful? Yes
Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review
April 17, 2013

Dear BVK1992, Thank you! We are very happy to hear all of your wonderful praise and thank you for taking the time to recognize our exceptional staff members. Please visit us again soon! Warmly, Sheraton Portsmouth More

Albany, NY
Top Contributor
72 reviews 72 reviews
22 hotel reviews
Reviews in 42 cities Reviews in 42 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 13, 2013

I stayed at the Sheraton from Tuesday to Saturday morning in early April and found the place clean, comfortable (especially the bed - slept very well every night) and very conveniently located to walk almost everywhere of interest in downtown Portsmouth. I stayed on the Concierge level (5th floor) which provided access to complimentary hors d'oeuvres every evening as well... More

Was this review helpful? Yes
See 2 more reviews by STEBAY711 for Portsmouth
Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review
April 17, 2013

Dear STEBAY711, Thank you so much for taking the time to share your comments from your recent stay with us. We are very happy to hear that you had a nice experience while you were with us and are thrilled you were well rested on the Sheraton Sweet Sleeper and enjoyed your time on Sheraton Club. Although the parking garage... More

Istanbul, Turkey
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 9, 2013

After a short drive up from Boston we easily found this nicely located hotel overlooking the shore, a very grandeur setting on a cliff that warrants spectacular views from its lobby and dining area. The entrance hall is impressive and you could feel the Sheraton difference. The staff were extremely helpful and polite (Shay was the best!). The rooms could... More

Was this review helpful? Yes 1
Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review
April 17, 2013

Dear MRB6712, Thank you so much for taking the time to provide us with feedback. We're so glad to hear you enjoyed your time with us and we certainly appreciate your constructive feedback as well. We are working on improvements to the hotel regularly and are updating a number of our guestrooms at this time. We hope to see you... More

Pawtucket, Rhode Island
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2013

The customer service at this Sheraton went above and beyond what I expected. It definitely exceeded my expectations. I booked online and promptly received a call from the hotel asking if there was anything else they could help me with (restaurant recommendations, etc.). I told them that my husband and I were celebrating our anniversary and that we were bringing... More

Was this review helpful? Yes
Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review
April 9, 2013

Dear Daizie45, Thanks for spending such a special occassion with us. Happy Anniversary! We are so glad we could make it a memorable one for you. We hope to see back again soon and thank you for sharing your feedback. Warmly, Sheraton Portsmouth More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 8, 2013

I just had a wonderful stay at the Sheraton Portsmouth! I have to say that it is the nicest Sheraton that I have been in. It's a beautiful brick building that seems brand new. The lobby was nice and open, and the service was great! I had 5 rooms at the hotel for a birthday celebration, and each guest felt... More

Was this review helpful? Yes
Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review
April 9, 2013

Dear Lisa, Thanks for the fantastic compliment. We are very pleased to hear what a great time you had while staying with us. We can't wait to see you again this summer. Warmly, Sheraton Portsmouth More

Los Angeles, California
1 review
5 of 5 stars Reviewed April 2, 2013

I have stayed here a few times, and have never had any complaints. This last visit I pre-booked a 2 night stay last minute. When I arrived at the counter they informed me that they had upgraded me to a privately owned suite!!! The woman at the counter, Emily Rice was amazing! She was friendly, and helpful. They really make... More

Was this review helpful? Yes
Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review
April 9, 2013

Dear SarahS, We are so pleased that you enjoyed your stay. Thank you for sharing the great impression that Emily left with you so that we can recognize her for a job well done. We look forward to your next visit. With Warmth, Sheraton Portsmouth More

 
 
Sheraton Harborside Hotel Portsmouth
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Hotel Summarization (Beta)

What travelers say

  • Club level(12)
  • Very clean(10)
  • Great location(10)
  • Parking lot(7)
  • Friendly staff(3)

Additional Information about Sheraton Harborside Hotel Portsmouth

Address: 250 Market Street, Portsmouth, NH 03801
Phone Number:
Region: United States > New Hampshire > Portsmouth
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Portsmouth
#7 Family Hotels in Portsmouth
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Portsmouth Harborside Hotel is near the University of New Hampshire, shopping, dining, recreation and museums. Our accommodation has 13,000 square feet of event space for your next meeting or wedding. ... more   less 
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Also Known As:
Sheraton Portsmouth
Portsmouth Sheraton

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