Exceptionally well run hotel in a very pleasant small town. The staff was very professional and well organized, so they were very gentle, polite and helpful. The staff was great. Portsmouth is a small town with plenty history and a lot to see and do. At the check in you should find Emily and ask her what to see and... More

The staff was great, the room was wonderful and we can't say enough about the location, location, location :) You all made a much needed "get-away" weekend the best. Thank You !! A specail Thank You to Suzanne Roberge for all your help.

Stayed for 1 night getaway with my husband and two children ages 13 and 15. We arrived for early check-in but our suite was not yet ready. Emily kindly offered to phone us as soon as the suite was ready. We appreciated the hotel accommodating our request for early check in and for Emily's kindness (at check and checkout)! Our... More

I cannot give enough praise to the staff at The Sheraton Harborside, Portsmouth, NH. From the moment we entered the lobby we were greeted by extremely friendly and accommodating employees from the bell staff to the front desk to the restaurant waiters....top notch! A special "thank you" to MEGHAN MAHONEY of Guest Services. *The property is lucky to have such... More

I stayed at the Sheraton from Tuesday to Saturday morning in early April and found the place clean, comfortable (especially the bed - slept very well every night) and very conveniently located to walk almost everywhere of interest in downtown Portsmouth. I stayed on the Concierge level (5th floor) which provided access to complimentary hors d'oeuvres every evening as well... More

After a short drive up from Boston we easily found this nicely located hotel overlooking the shore, a very grandeur setting on a cliff that warrants spectacular views from its lobby and dining area. The entrance hall is impressive and you could feel the Sheraton difference. The staff were extremely helpful and polite (Shay was the best!). The rooms could... More

The customer service at this Sheraton went above and beyond what I expected. It definitely exceeded my expectations. I booked online and promptly received a call from the hotel asking if there was anything else they could help me with (restaurant recommendations, etc.). I told them that my husband and I were celebrating our anniversary and that we were bringing... More

I just had a wonderful stay at the Sheraton Portsmouth! I have to say that it is the nicest Sheraton that I have been in. It's a beautiful brick building that seems brand new. The lobby was nice and open, and the service was great! I had 5 rooms at the hotel for a birthday celebration, and each guest felt... More

I have stayed here a few times, and have never had any complaints. This last visit I pre-booked a 2 night stay last minute. When I arrived at the counter they informed me that they had upgraded me to a privately owned suite!!! The woman at the counter, Emily Rice was amazing! She was friendly, and helpful. They really make... More