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Sheraton Harborside Hotel Portsmouth

3.5 of 5 250 Market Street, Portsmouth, NH 03801
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Certificate of Excellence 2014
Sheraton Harborside Hotel Portsmouth
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Sheraton Harborside Hotel Portsmouth
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741 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reed Creek, Gold Coast
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here as part of a wedding party for my wife's son Will and his new bride Miriah. I can't say this was fantastic, because we were only there for two nights and in that time we were hardly at the hotel. What I can tell you is that we had no complaints. The room was large with plenty... More

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Rugby
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very close to town centre which is smaller, quieter and has more atmosphere than Portland in our opinion.You have to walk though the oldest part of twon to get to the shops and other restaurants only 10 minutes from the Sheraton. Comfortable rooms with usual Sheraton features. Friendly helpful staff - one of whom at Valet parking recommended a local... More

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Fishers, Indiana
Top Contributor
60 reviews 60 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for three nights last week and found the property to be clean and conveniently located to all of the shops, restaurants and pubs that downtown Portsmouth has to offer. My room was quiet and well maintained. The staff was very friendly, however, many times there was quite a wait to check-in or have questions answered at the front... More

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 5 days ago NEW

I had a great time at the 4 Points Sheraton in Phila and Pittsburgh North but the one here in Portsmouth NH is horrible. I got here and they put me far away from the elevator because of my service dog and you both did not do that. Then that was one with a king size and I needed two... More

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1 review
5 of 5 stars Reviewed 1 week ago NEW

I want to congratulate John from the Sheraton Harbor Side Hotel, in Portsmouth NH, for the phenomenal customer service experience he gave me with a single conversation. I was there for four company day conferences that allowed a rough hour break before dinner. I had a couple questions the area and needed a favor, so I went to the front... More

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Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review

Dear Martin R, Thank you for your great review regarding your recent stay here at the Sheraton Portsmouth. I am glad that John provided you with some great service. I hope you will join us again soon. Sincerely, Alexander Fisher Guest Experience Manager More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Please be aware that there is a salt factory right across the hotel that makes a loud noise from 5 am, so I guarantee you will wake up at 5, And if you try to complain or ask for a room change to front desk manager "Alexander Carr", she will give you all kind of lies and tell you that... More

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Concord, New Hampshire
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Unfortunately this hotel stay was not a great experience. Check in is guaranteed for 3pm. We were given our room keys at 7pm. We were told to go have dinner and the front desk would call us. We never received a phone call and we only knew our room was ready because we checked in at the front desk again.... More

Was this review helpful? Yes 1
Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review

Dear Triptaker46052, Thank you for your feedback regarding your recent experience at the Sheraton Portsmouth. I am very sorry you did not have a good experience. It is clear we felt short of your expectations. This is not a typical Sheraton experience and would welcome the opportunity to discuss this. Please feel free to contact me so we may discuss... More

Watkinsville, Georgia
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 1 week ago

Stayed here over the Columbus Day weekend. Hotel was busy, check in was efficient when we got there around 11pm but there was long lines every time we walked downstairs to go somewhere so keep that in mind, parking is extra weather you do it yourself ($15) or valet it ($18). Just valet it as the valet guys are really... More

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Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review

Dear RiccoJohn, Thank you very much for your review regarding your recent experience here at the Sheraton Portsmouth. I am glad you enjoyed the room and location. I apologize that the coffee was not up to par in the AM. We do our best to keep up with the high demand. We hope to see you soon back here at... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for our anniversary tied in with a wedding at the hotel. I can't say enough about how wonderful the service was along with the beautiful suite to which we were upgraded. Micah Craft, Guest Loyalty Manager along with the entire staff (Jeremy in valet/bell service especially) made us feel incredibly welcome and special. It was an easy... More

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Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review

Dear GreekPastiresBaker, Thank you for the stellar review regarding your recent experience here at the Sheraton Portsmouth. I am glad Micah was able to take care of you and upgrade you to one of our best suites and that our staff was friendly and accomdating. It seems as if you enjoyed our close proximity to the downtown. Please come join... More

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

I am staying here with my friends from San Diego and I was impressed by the warm welcome of the staff starting from the valet attendant to the front desk. John had been very helpful at the reception. Sarah at the Tavern was amazing. She's so professional.

Was this review helpful? Yes
Sheraton_Portsmouth, Manager at Sheraton Harborside Hotel Portsmouth, responded to this review

Dear Amy G, Thank you very much for the positive review regarding your recent experience here at the Sheraton Portsmouth. I'm glad that valet, john and sarah were able to meet all your requests and exceed your expectations. We do pride ourselves on having a very friendly and accomodating staff. We hope to see you back soon here at the... More

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Additional Information about Sheraton Harborside Hotel Portsmouth

Address: 250 Market Street, Portsmouth, NH 03801
Phone Number:
Location: United States > New Hampshire > Portsmouth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Harborside Hotel Portsmouth 3.5*
Number of rooms: 200
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Also Known As:
Sheraton Portsmouth
Portsmouth Sheraton

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