Great service, very clean, and updated HIE.
Breakfast area a bit small, not able to cater to the holiday crowd, although we did fine.
Server was extremely nice.
Only shortfall is the beds are a bit soft ( either soft or worn), and sound insulation not so good. Can hear everyone coming in and out of their rooms.
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Excellent location,free wifi ,the best breakfast I have had in hotels in this category any where in the united states. Hold and cold food served. Very pleasant front desk. All fittings and furniture appeared new. Fantastic price from Priceline .
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We experienced wonderful personal service at breakfast from Grady and his wife. We were late and in a hurry, but they made things easy for us.
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Thank you for taking the time not only to stay with us but to write about us. Grady and Barb are outstanding at their job. Not only does our staff love them, but many other guest like yourself enjoy them also. I will be sure to let them both know ,that you mention them. Looking forward
to your next stay!
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Spacious room and bathroom, great breakfast, free wi-fi, clos to *everything*, including great shopping, restaurants, etc. We were happy to receive service from Jane, who was infinitely helpful with area attractions. Breyon was also quite helpful with directions to great restaurants, etc. Check with the manager Sandy for a great price on a great room. This worked out best for...
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Thank you, Thank you, Thank you on behalf of Jane,Breyon and Sandy. Wow! It was really kind of you to mention all of them. I am really proud of the staff that we have here. Our guest mean everything to us and I'm glad that you felt that. It was our pleasure to serve you and looking forward to your...
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My husband and I have stayed at the hotel the last couple years and the staff is what keeps us coming back . Patti the hotel general manager is great so nice and Pat and Sandy are so very helpful giving us maps for the area guiding us good places to eat and where to find all the covered bridges....
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It was a Big few hours with the power out in the whole town. It was very kind of you to write such wonderful things about the staff. Everyone that was in house that night was so understanding about the power off and you really made my job easy. My guest safety is always my first responsibility. I really enjoyed...
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My daughters and I recently stayed at this Holiday Inn while on an excellent shopping trip to the Settlers' Green Outlet Mall. We loved the proximity to the mall as well as restaurants in the area. The staff were super friendly and the hotel very clean. Check-in and check-out were a breeze. We dipped in the pool and hot tub...
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I'm so pleased that you enjoyed your mother/daughter stay with us. Sounds like you both enjoyed the shopping which girls love to do. I will be sure to let Grady know that you mentioned him. We really enjoy him as part of our friendly staff. Thank you for taking the time to write a review. Looking forward to having you...
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my wife and I just wanted to drop a line to Patte Wagner GM at this Holiday Inn Express. our recent stay could have not been any better!!! Patte and her staff treated us like royalty. The rooms were clean, newly remodeled and comfortable. We loved the hot breakfast, Especially the Cinnamin rolls!! The next time we come to Conway...
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You Are Royalty to us! It is always our pleasure to serve you. Those cinnamon rolls are a favorite at the free breakfast bar. Thank you for all your nice comments. I do appreciate you taking the time to write to us. Next time you come, we will roll out the red carpet again! Looking forward to your visit.
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My Wife and I returned to my "Hometown" (a semi annual trip). Our usual motel was closed for renovation. So we decided to try out the newly renovated "HEI". Our stay was 4 nites as I had business to attend to and my Wife was close enough to walk to most Outlets in the area.
Many thanks to the staff,...
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Thank you for your comments. We were so fortunate to have you pick the Holiday Inn Express. It was really enjoyed talking to you at the front desk and finding out all about your family history in North Conway. You should write a book. I will make sure Sandy, Ft Desk Manager, and Alexa,NEW breakfast attendant will know you mentioned...
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This hotel is great! Great location for a great price. Grady and staff were attentive and gracious. Room was clean and breakfast options were good!! Would definitely come back!
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Thank you for such great comments. Grady will be thrilled to know you mentioned him. The staff really goes out of their way to make everyone feel at home. We are looking forward to you coming back. Thank you again for staying!
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This is an excellent hotel in an excellent location! We found the staff (Sandy and Pat at the front desk and Patti, the General Manager) to be very warm and friendly as well as wonderfully competent and efficient. The young woman in charge of the breakfast room was also right on top of her job, unlike those in many hotels,...
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Thank you for taking the time to write all you did. That was one different night. I'm so thankful that the lights went back on. They said that a transformer blew and took out the whole town of North Conway. I appreciate your kindness moving from the third floor to the first. My quest will always be my first concern...
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