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Holiday Inn Express North Conway

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1732 White Mountain Hwy, North Conway, NH 03860
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Holiday Inn Express North Conway
Holiday Inn Express North Conway
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376 Reviews from our TripAdvisor Community

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Boston, Massachusetts
1 review
1 of 5 stars Reviewed 2 weeks ago

I will never book with this chain again. Did a online booking for school vacation week in NH. I apparently booked a room you cannot cancel. There was fine print? I missed it. Our plans changed and I called 40 days in advance to cancel. They say fine I get an email notification of cancellation and see fine print that... More 

Helpful?
Thank Dana H
Patti-GM, General Manager at Holiday Inn Express North Conway, responded to this review

Thank you for your candid review. We apologize that your recent experience did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Westerly, Rhode Island
1 review
1 of 5 stars Reviewed December 16, 2015

I was not even able to book a room for this hotel because they only offer rooms for 2 children- 4 people max. Not so family friendly to me unless you have 1-2 kids, very sad what this world has become. Guess my kids need to book their own room!!??!

Helpful?
Thank bethany k
Jennifer M, General Manager at Holiday Inn Express North Conway, responded to this review

I am so sorry to hear of the experience you had. Although we wish we could have accommodated your family in a standard room, which it sounds like what you were trying to book, the number of guests allowed in a room is determined by the fire code and It is not something we can deviate from, as it is... More 

Massachusetts
Level Contributor
95 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed November 11, 2015

My friend and I have made a weekend trip to North Conway for over 25 years, and for the last 15+, we have stayed at the Holiday Inn Express. It is always clean, recently updated, and a good value. We especially like the free breakfast - including eggs, sausage, bacon, and pancakes. The pool and hot tub are nice treats... More 

Helpful?
Thank Happy_Camper_2004
Mount Laurel, New Jersey
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 9, 2015

I was a little skeptical to stay at this hotel because some of the reviews were negative. But I was pleasantly surprised.. The hotel is clean and well kept. I am sure there were a lot updates which was done recently. The breakfast was okay. The rooms were nice and clean. This hotel is across from Settlers green the outlet... More 

Helpful?
Thank momoftwofromNJ
Jennifer M, General Manager at Holiday Inn Express North Conway, responded to this review

Thank you for taking the time to review your recent stay! We hope we have the opportunity to welcome you back in the future! Sincerely, Jennifer Masten General Manager More 

Montreal, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 1, 2015

We decided not to stay at this hotel on the afternoon of October 28 around 2 o'clock due to a very cold and indifferent reception at the front desk. We asked to see a room and our request was refused since the rooms were supposedly not cleaned yet. This is the lowest season of the year and could not believe... More 

Helpful?
1 Thank chinadoll007122
Jennifer M, General Manager at Holiday Inn Express North Conway, responded to this review

Thank you for your recent review. I am so sorry to hear you were not able to actual stay at the Holiday Inn Express and Suites as our guests typically due enjoy it. Unfortunately, we were busy on the night prior with several bus tours so I am sorry you were not able to view our rooms when you stopped... More 

Sacramento, California
Level Contributor
93 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 30, 2015

Typical Holiday inn express hotel in the white mountain area. Clean rooms, friendly staff, standard breakfast you would find in any Holiday Inn Express. Hotel is on main highway hence easy to find once you enter the town of North Conway but is little outside the town so keep driving for a bit past main town. Also not that many... More 

Helpful?
1 Thank Tulika_sac
Kingsville, Canada
Level Contributor
211 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed October 20, 2015

Clean, comfortable and quiet rooms with a friendly helpful staff within walking distance of some restaurants and shopping but requires driving to downtown. Breakfast was pretty good and plentiful and breakfast area large.

Helpful?
1 Thank Charlie499270
Old Hampshire Old England
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 19, 2015

Good size clean room, good breakfast, helpful staff. Exactly what we wanted and needed.we stayed here Columbus Day weekend as we were visiting for Fryeburg Fair, perfect stopover and would happily stay here again.

Helpful?
Thank hotrodgirl32
Patti-GM, Manager at Holiday Inn Express North Conway, responded to this review

Thank you for your review. We are happy to hear it was a good stay! Hopefully we can welcome you back in the future. Sincerely, Jennifer Masten General Manager More 

London, United Kingdom
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 19, 2015 via mobile

We stayed here for a couple of nights, the room was huge but was only average style-wise. Breakfast was plentiful but the hot food (sausages, patties and eggs) wasn't great, I stuck to coffee and bagels. North Conway is essentially built along a large road, and the hotel is at one end of it, so getting around in the evening... More 

Helpful?
Thank DanCMorgan
Patti-GM, Manager at Holiday Inn Express North Conway, responded to this review

Thank you for taking the time to review your recent stay, I am glad to hear you were happy with it and hope you enjoyed the area! Sincerely, Jennifer Masten General Manager More 

Halifax, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 18, 2015

Did not actually get to stay here because they overbooked. We arrived at this hotel after a 12 hour drive from Nova Scotia only to find they had overbooked us. Is that not why you make reservations? Anyway they moved us to their sister hotel the Green Granite free of charge, but that place was a dive and we ended... More 

Helpful?
Thank briann710
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