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North Conway Grand Hotel

Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
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North Conway Grand Hotel
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1,052 Reviews from our TripAdvisor Community

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Traveler rating
    385
    338
    189
    69
    71
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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Essex, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 2 weeks over Christmas and it was great. The room was clean and comfortable, we had a jacuzzi room so after a day snowboarding it was great to warm up and relax. The hotel is in driving distance of lots of mountain ranges, so we had the chance to try out lots of different places. Cranmore... More 

Was this review helpful? Yes
Level Contributor
4 reviews
3 of 5 stars Reviewed 5 days ago NEW

We have stayed here several times but it has been 5 years since our last visit. Nothing has changed since our last visit and that is good and bad. The pools and location are the highlight. The rooms are a bit dated but the price is right. It is clean but don't expect modern updated rooms and you will enjoy... More 

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North Conway, New Hampshire
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Wonderful location with lots of great touches that cater to families on vacation. The indoor and outdoor pools were lots of fun for the kids and the adults enjoyed the two hot tubs. The rooms were clean and the staff was friendly and helpful,

Was this review helpful? Yes
srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. We are glad to hear you were able to enjoy the many features and amenities of our resort including: indoor pool, Jacuzzi, sauna, game room,... More 

Boston
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I just returned from two nights at the hotel. We stayed in a one bedroom suite with a king size bed and two queen pullout couches to accommodate us and our three grandchildren ( ages 8,5,4). The suite also had a small kitchen area with refrigerator and microwave. The hotel is very friendly for kids and they... More 

Was this review helpful? Yes 1
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night. The hotel was nice. It was clean and comfortable and the staff were friendly. There are many activities offered at the hotel, and I think that is what justifies the price. For a one night stay, it isn't really worth the nightly rate. If I was going to spend more time around North Conway... More 

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Middletown, CT
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great time. Got into town early and was able to check in early. Lots of fun things for the kids to do. Every night there were 2 different movies playing in the theater for kids, ice cream socials, crafts and a game room. Whether it was raining or sunshine, we took advantage of both indoor and outdoor pools.... More 

Was this review helpful? Yes
srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. We are happy to hear your family enjoyed the nightly movies in our state-of-the-art movie room, game room, arts and crafts and ice cream social.... More 

Dracut, Massachusetts, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My family and I stayed at the Conway Grand Hotel and loved it! Very clean! Loved the indoor and outdoor pool! Kids eat free at the morning buffet ! Just steps to the outlets! Would highly recommend and will definitely stay here again!

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Nashua, New Hampshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Se just stayed here for a early weekend getaway! It was great. I love that you can walk right out to the outlets. The em amenities are nice too. The outdoor pool with a beautiful fire pit was awesome! Looking forward to returning soon!

Was this review helpful? Yes 1
Derry, New Hampshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I returned to stay again at the North Conway Grand Hotel as our first visit was a real treat !!! From the good folks at the desk at check in ( and out ) to the house keeping staff everyone was a pleasure to interact with . We had dinner at the restaurant on our first visit... More 

Was this review helpful? Yes
srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. We are glad to hear that you enjoyed our guest rooms and restaurant. We look forward to welcoming you back soon! More 

Barrington, Rhode Island
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed her for 3 nights and I was really hoping it would be as nice as the pictures. The lobby was great and the staff were really fabulous. The room and the breakfast buffet not so nice. We thought we'd be using more of the hotel facilities while on our trip, but we were at the amusement parks all... More 

Was this review helpful? Yes 1
srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for your review of the North Conway Grand Hotel located at the Settlers’ Green outlets. We are sorry for the issues you experienced with your guest room accommodations. We will be addressing your concerns with the manager of the hotel and apologize for your inconvenience. Customer service is our number one priority and we are glad that you... More 

Hotel Review Summarization

What travelers say

  • Outdoor pool(5)
  • Very nice(4)
  • Outlet Mall(3)
  • Kids ate free(3)
Questions? Get answers from hotel staff and past guests. Ask a question

186 photos of this hotel

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Pool/beach area (13)
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Bathroom (9)
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Room/suite (36)
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Hotel & grounds (36)
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View from room (5)
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Family/play areas (4)
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Dining (1)
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Other (31)

Management photos: Courtesy of the property manager

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Room/suite (13)
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Hotel & grounds (13)
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Pool/beach area (6)
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Dining (4)
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Business center/function rooms (1)
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Other (14)
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