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All 25 North Conway hotels

North Conway Grand Hotel

3.5 of 5 Hotel   |   Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
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North Conway Grand Hotel
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Ranked #16 of 25 hotels in North Conway
A recent review
5 of 5 stars reviewed yesterday
BBS940 Holden, Massachusetts
  • Reviews (828)
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828 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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English first
Holden, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

My family and I stayed at the hotel while visiting Santa's Village and Storyland for the weekend. The hotel was perfect. My kids especially loved the cookies and lemonade in the lobby, as well as the moose, wolf, and bear! Our room was spotless, spacious and everyone had plenty of room, even with 2 small children and 2 adults. The... More

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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I've stayed here several times over the past five years, and never had any complaints, but I guess this was not my lucky year. I checked in around 4:30 while my wife went to the outlets. Went up to the room and noticed an odor in the room. Thought I was being oversensitive given my last hotel experience in Orlando,... More

Was this review helpful? Yes 3
Westville, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Great location.Everything needed is very close,which is important in congested north conway.Good kids programs.I have stayed at this hotel several times.This week we stayed for 4 nights.Best stay yet.Staff were more professional and friendly then other trips.Property maintenance was better then before.Breakfast is good,but servers are needed.Plan to visit again.

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Holden Beach, North Carolina
Top Contributor
78 reviews 78 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

We went for a weekend escape to checkout this historic hotel on a whim. The front line staff was engaging, but a seemed a bit strained. They answered phones, booked outings etc, all while checking us in. My family and I then interacted with two managers, who we later found out were the human resources and regional operator. In a... More

Was this review helpful? Yes 3
Halifax, Canada
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

On our return to Nova Scotia from Hamilton Ontario, in May, I asked a friend from home where I could get Outlet shopping and lodging. We were heading home via the USA and he e-mailed me this address. I looked up the information and off we went. We had a coupon for the Grand Hotel and all I can say... More

Was this review helpful? Yes 1
Saint John, Canada
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location for families with kids because of the gradual entry pool, kids activities (movies, crafts, ice cream...) and proximity to Storyland and Santa's Village. The Shopping outlets (60+) were a great escape for my wife. This was our 3rd time going to this Hotel. The staff were really friendly and the rooms were really... More

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Fredericton, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

Lobby decor is very impressive. Staff helpful and friendly. Room was clean and spacious. Our daughter's family including their 3 small children had a room nearby. Convenient Location - Adjacent to North Conway Settlers Green Shopping Outlets and within 1 to 2 hours drive of Santa's Village, Storyland, and White Mountain Tourist Attractions. Great place for young family to stay... More

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Newark, New Jersey
17 reviews 17 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here a few years back in April. The staff were lovely and very accommodating. The buffet allowed children under 12 to eat free with an accompanying adult. The room was spacious and the beds were comfortable. They provided us with a roll away bed for no charge. It is nestled in Settler's Green. I loved shopping at the... More

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Brewer, Maine
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel has changed their policy on early checkin. If you arrive before 2 pm, you will be charged a $25 fee plus tax on to your room. It used to be no fee, and you could checkin as early as you wanted if your room was ready. No more. The hotel is under new management and they are making... More

Was this review helpful? Yes 3
Halifax, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is the first time we booked a room at The Grand. It was about excellent choice. Of course it has the best location for outlet shopping but we did very little of that. Rooms are very clean and well appointed. They are quiet as well. The only small demerit is the size of the bathroom. It is very small... More

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Additional Information about North Conway Grand Hotel

Address: Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
Location: United States > New Hampshire > White Mountains > North Conway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
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Also Known As:
Grand Hotel North Conway

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Family Hotel in North Conway
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