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North Conway Grand Hotel

3.5 of 5 Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
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North Conway Grand Hotel
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North Conway Grand Hotel
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945 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kilmarnock, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed today NEW

We spent 10 nights here to base for a sking holiday/outdoor holiday. The hotel is a little dated in fee,l I would stay here again as it was clean and friendly staff particularly reception who sorted any issues we had quickly. Outdoor pool and jacuzzi are great at this time of year. You need a car to do anything in... More 

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Ossipee, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I do a lot of traveling I usually book third party and most hotels wont offer upgrades I simply asked if there where any upgrades available the young lady behind the counter said sure and upgraded us to a beautiful room with its own hot tub. that is not the best part..........she upgraded us for free......that was a great surprise

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Winchester, Massachusetts
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My son and I stayed here while on a ski trip to Cranmore. The location was pretty good just a short walk to a major outlet shopping area but we had to drive to get to the ski resort as well as good local restaurants. We really liked the outdoor heated pool and hot tub, great after a day on... More 

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for your review of the North Conway Grand Hotel located at the Settlers’ Green outlets. As you mention, the ice cream social, state-of-the art movie room, and indoor/outdoor pool, and Jacuzzi are very popular guest amenities. Our guest rooms are spacious and offer ample amenities including an in-room safe, DVD player, microwave and refrigerator. We also carry a... More 

Cape Cod, Massachusetts
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a night for my birthday. I can't really speak to any of the amenities of the hotel but everything seemed nice. I basically just used this hotel for somewhere to sleep. The only problem we had was that the heat didn't work and a maintenance worker had to come to the room to fix it. He... More 

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Rochester, New Hampshire
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location for shopping. The hotel has a ton of things going on for families and it was very clean. The service was excellent the only thing was when we stayed there it was a room right by the elevator which was very loud and a youth hockey team was staying on the same floor... More 

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Georgetown, Massachusetts
19 reviews 19 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel with friendly staff. Always clean and conveniently located to the famous White Mountains, good restaurants, and shopping outlets. I've stayed numerous times and am always pleased. My only complaint about my Most recent stay during the first week of Sept is that the outdoor pool is only open in the evenings. For this stay it was my main... More 

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Boston, MA
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The rooms were really nice, spacious. The beds were so comfortable.The pools where amazing and the hot tub (ahh so nice). The next time we will definately attend one of the movies in the movie theater The outlets were so close they almonst felt attached to the hotel. Just a awesome time.

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. Located in the heart of North Conway, the North Conway Grand Hotel is one of the finest resorts in the White Mountain Region. We are... More 

Senior Contributor
26 reviews 26 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I recently stayed at this hotel for a couple of nights on 11/25/14 and were quite happy with our stay. We stayed on the 4th floor and the view from our room facing the outlets was very nice. This hotel is very convenient if you like to shop the outlets and is within walking distance of a... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent Hotel! Room wasn't available so we were upgraded free of charge!!! Excellent customer service!!!! Great complimentary items were available. And private balcony in the King jacuzzi suite! Worth every dime!!!

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Ste Catherine de Hatley
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel overall is nice, staff is friendly and the location is great. Rooms could use a few updates but otherwise it's very comfortable. They charge $0.75 for every local call which we found completely unnecessary and most hotels these days don't charge anything....but not a big deal. The SPA is only 1 room so not your "typical" SPA experience.....however... More 

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Additional Information about North Conway Grand Hotel

Address: Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
Location: United States > New Hampshire > White Mountains > North Conway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
Number of rooms: 200
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Also Known As:
Grand Hotel North Conway
Hotel Style:
#12 Family Hotel in North Conway

167 photos of this hotel

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Room/suite (29)
Pool/beach area (11)
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Hotel & grounds (34)
Bathroom (6)
View from room (4)
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Room/suite (13)
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Pool/beach area (6)
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