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All 25 North Conway hotels

North Conway Grand Hotel

3.5 of 5 Hotel   |   Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
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Ranked #17 of 25 hotels in North Conway
A recent review
5 of 5 stars reviewed 4 days ago
Lauren E Boston, Massachusetts
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797 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW

We went up with a big group of friends and had such a good time. The location was perfect, the staff were friendly and the amenities all hit the spot after a day of skiing. I would definitely go back.

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Brewer, Maine
1 review
1 of 5 stars Reviewed 5 days ago NEW

Hotel didn't follow through on the extras as promised for a birthday celebration, was expecting early check-in, with a cake and flowers in our room upon arrival. Nothing happened. GM had an attitude that certainly needs some major adjustment. Long time guest, over 15 years at this hotel, it is my last. E-mailed upper management, they sided with the GM.... More

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Swansea, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I give this hotel 4 stars for the front desk services, cleanliness of the facilty, and perks…for housekeeping they wouldn't even get 1 star. This hotel is beautiful and has many little perks that we as a family enjoyed. At check in time, cookies, hot apple cider, and hot chocolate are waiting for you in the lobby, there are many... More

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Boston, MA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked a one night stay in mid march for a day of shopping with the wife. Immediately upon check in I was upgraded to a jacuzzi suite from a standard room and for less money!! I was treated well throughout my short visit and loved the outdoor pool and jacuzzi while there were feet of snow on the ground.... More

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a ski trip and it served as a warm cozy base. The rooms are not traditional but not coorporate either. They are very comfortable and the juzzacui room was well worth the upgrade. It was in perfect working order and got used a lot!! The breakfast is nice and a good way to start your day. The... More

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Wolfeboro, New Hampshire
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here this past weekend for a girls getaway night. I booked through priceline and based on trip advisor reviews, requested a 4th floor, mountain view room. When I checked in, we were put on the 2nd floor. I told the girl of my requests and she said they can't guarantee 3rd party reservations. Even though my print out from... More

Was this review helpful? Yes 1
Buckfield, Maine
1 review
4 of 5 stars Reviewed 2 weeks ago

It's the only hotel we stay in when visiting North Conway, NH. Its steps away from all the busy Outlet Stores. So I can shop while the kids enjoy all the amenities with their Grandfather. Its a great place to stay.

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Braintree, Massachusetts
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel the last weekend of March 2014. Everything was more than fabulous! The hotel is very, very easy to find and it located right next to the Outlet Stores at Settlers Green. This is the perfect hotel to take your family to at any time of year. Check in was very easy, Alexa Lee was fantastic and... More

Was this review helpful? Yes 1
Candiac, Quebec, Canada
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For the third times at this hotel , great place to be ,outdoor pool open all year round and just near a fire pit, indoor pool too, 100 feet from the North Conway Outlet. 15 minutes from Mount Washington and the Presidential Range. At the hotel you can enjoy a great lunch and you can also have you're favorite drink... More

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Cushing, Maine
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff here was wonderful but whoever is cleaning their rooms needs to be let go. Was allowed to check in early (great!) but once we were in the room, everything looked like there was no attention to detail. HAIR was ALL over the bathroom floor. Called front desk- very apologetic, sent someone up immediately. Came back into room and... More

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Additional Information about North Conway Grand Hotel

Also Known As:
North Conway Grand
Grand Hotel North Conway
Address: Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
Location: United States > New Hampshire > White Mountains > North Conway
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in North Conway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
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