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North Conway Grand Hotel

3.5 of 5 Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
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North Conway Grand Hotel
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North Conway Grand Hotel
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909 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shelton, Connecticut
12 reviews 12 reviews
4 of 5 stars Reviewed yesterday NEW

The hotel is well-maintained and clean. Staff is friendly and efficient. The location is directly adjacent to great outlet stores and convenient to North Conway's "strip." Afternoon hot chocolate and cookies are a great "welcome back" in the afternoon. A good place to stay for those who enjoy beautiful scenery, great shopping and wonderful food.

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Dallas, Texas
Top Contributor
66 reviews 66 reviews
32 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The staff at this hotel is very friendly as others have stated. They are very helpful. Across the street from the hotel is an outlet mall that you can walk to. There is nothing else around this hotel, but the outlet mall so if you don't have a car that is about all you can do. We were told there... More

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Senior Contributor
37 reviews 37 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Second time at hotel for us on a fly drive of Canada & New England. Lovely friendly staff, comfortable quiet rooms. Decent food. Close to outlets if you want them but also within easy reach of Mount Washington or Bretton Woods etc. Child friendly with plenty to do for them. Car parking on site free.

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1 review
4 of 5 stars Reviewed 4 days ago NEW

This trip was our 3rd stay at the same hotel and the experience is the best. Very close to the outlets, friendly staff, great service, clean and quite rooms, need i say more...... I recommend this hotel to other people if you want a relaxing and peaceful stay after a long day of shopping:)

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests again at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. As you mention, our hotel has a lot to offer for that perfect vacation. We are pleased that you enjoyed our proximity to the... More

Punta Gorda, Florida
Top Contributor
186 reviews 186 reviews
36 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Pro: Attractive lobby, quick elevator service, easy access to hotel, walking distance to outlet shops, great pools, some super attentive employees. Con: Cracked sink, over-aged furniture in room, 3 inches of standing water in tub when showering (reported, not fixed in 24 hours), lack of professional attitude with check-in staff. I will seek accomadations elsewhere next time.

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for your review of the North Conway Grand Hotel. We appreciate guest feedback. As you mention, the indoor and outdoor pools, including our kiddie pool, are popular amenities. We hope that you were able to take advantage of the many other hotel amenities including our outdoor fire pit, chess set, playground, game room, movie room, and New England’s... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We really enjoyed our stay here as part of a tour. It has a very relaxed and friendly feel to the place. The hotel has something for everyone. The large bears and moose in the reception area would undoubtedly appeal to children. The outlet shopping on the doorstep would to the adults. Our room was nice with all the expected... More

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Manchester, New Hampshire
1 review
5 of 5 stars Reviewed 1 week ago

We stay there 3 to 4 times a year. It is a great place to relaxe. Having the 2 pools and 2 hot tubs it you have the option of outdoors or indoors. The outside fire pit is a great place to sit by in the evening. Plenty of shopping for the shoppers. You can shop, relax and have lunch,... More

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West Yorkshire
Top Contributor
121 reviews 121 reviews
47 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed here for 3 nights as part of a tour, very impressive hotel, situated on the extremities of an outlet village with lots (and really lots) of designer shops. We did not eat in hotel, and from hearing comments from others in our party glad we did not. We used swimming pool (outdoors, lovely and warm)... More

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Toronto, Canada
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Got to this hotel late afternoon and spent hours shopping and picking up excellent deals at the outlet mall nearby. Did not have time to use the pool but we did use the gym the next morning and it was very very clean and pleasant. Had a tasty, reasonable and romantic dinner at the Black Cap Grille across the road.... More

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Sydney, Australia
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Am currently staying at this hotel and things just keep going downhill. Checked in and was told the king room we booked earlier this year was unavailable, so we were given a disabled king room. We made our way to our room and it was still as the previous occupants had left it. Went back to reception and the girl... More

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Additional Information about North Conway Grand Hotel

Address: Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
Location: United States > New Hampshire > White Mountains > North Conway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
Number of rooms: 200
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Also Known As:
Grand Hotel North Conway

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