We tried the North Conway Grand hotel for the first time this visit. With so many hotels in the area, we usually try a new hotel whenever we return. This hotel is conveniently located and quite comfortable. Staff was pleasant. There is a restaurant located on the premises which made meals and breakfast an easy choice. Would stay again.

It started off on the phone with Neil. He was charming, friendly and very helpful. The place we usually stay was sold out so we tried this hotel. We loved it! The location couldn't be better, we walked to all the stores. We were there for a charity function and needed numerous rooms. The hotel accommodated us in every way.... More

I stayed at this hotel on May 3-6 2013. My group and I used the Cantebury function room which was lovely. I worked very closely with the function manager, April Jacobs. She was so accommodating and really went above and beyond to make sure our event was perfect. I can't thank April enough for her dedication. Also I would like... More

Couldn't ask for a better location....walking distance to shopping outlets. Rooms were decent, comfortable beds. Kids loved the heated outdoor pool and us parents loved the hot tub. Perfect relaxation after shopping! Buffet breakfast had lots to choose from and kids eat free. Will definitely stay there again when we're in the area.

When we got there at 10:30pm on a Friday night we were given a room on the first floor. We went to our room and it was for a handicapped person. I didn't feel comfortable staying in there so I called the front desk. Not only did they move us but we were upgraded. Very nice of them as we... More

This hotel is a great value and very family friendly. Took daughter and best friend to North Conway over April vacation. Got a great rate on hotel! Includes free breakfast for kids with one paying adult. Breakfast buffet was fabulous! Hot and cold foods, fresh fruit salad every day. Can't go wrong :-) Hotel has three pools: one indoor and... More

On arrival we tried to book in at 1330 and were told not till 1500 - fair enough but on arriving back at 1520 we were told that our rooms were not ready and they had no idea when they would be and really could not careless about it . We said we would come back at 1630 and would... More

I stayed here with my family of 5 and my brothers family of 4. We had a great time to many factors including staff,location and overall facility. Definitely will return! We had stayed there once before and knew that it would be great yet again.

Awesome place to stay! We are a family of 5 with 3 boys. The youngest one is 1 year old. Even in April, when Story Land and Santa's village were closed, as well as a lot of mountain attractions, we have a blast! The 2 pools, the shopping within 1 minute walk if not less, plenty of restaurants, train rides,... More