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North Conway Grand Hotel

Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
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North Conway Grand Hotel
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1,021 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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    (1021)
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Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We just booked our stay for 4th of July weekend after a friend recommended the Grand because of the family atmosphere, pools and splash pad. We've stayed in a few different places around North Conway for skiing or weekend summer getaways, but this will be our first try at this hotel. I have to say I was really impressed with... More 

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New England
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for three nights with my husband and toddler son the first weekend in June. The hotel on the exterior looks nice, relatively "Grand", but on the inside, it's quite dated, especially the rooms. We stayed in a family suite which is the largest of the room types costing more than $300 per night and I was just... More 

Was this review helpful? Yes 3
Foxboro
Top Contributor
56 reviews 56 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for two nights while hiking the White Mountains and probably WOULD NOT stay here again. For the price the room was just average, but the bed and pull out sofa, (our daughter was with us), were not comfortable at all. My daughter slept on the pull out, and she is someone that can sleep anywhere, but not on... More 

Was this review helpful? Yes 1
FL/BOS
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My family has stayed here several times on our trips to North Conway. The location is great - it is nice after a day of exploring and fun to come back here and walk around the shops next door or enjoy the pools. There is an indoor and outdoor pool. The outdoor pool is our favorite - there is a... More 

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Quebec City, Canada
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had an amazing time at the North Conway Grand Hotel, nice pool area, room is clean, nice service, situated in a perfect location close to everything. Nice place for kids, kids pool, kids playground, arcades, movie nights and more.. Would recommand this hotel anytime!

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massachusetts
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at a one bedroom suite to accommodate 3 adults and 1 child. The King Size bed in the bedroom was excellent but the sofa bed was a bit worn out, the same as the sofa bed in the living room. The dining area was very useful for when we ordered food to go from the hotel's restaurant (you need... More 

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York, Maine
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I do not recommend this hotel to anyone looking for peace and quiet. The pool area was so loud you could hear it in the lobby. If you are traveling with children, consider this hotel, they have a playground atmosphere. Couples - go somewhere else!!! Bar selection was not good, and the restaurant was so loud we did not eat... More 

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for your review of the North Conway Grand Hotel located at the Settlers’ Green outlets. It is our priority to make sure that all of our guests are happy and have a superior experience at our hotel. We usually do not receive noise complaints but if you are experiencing issues with noise during your stay, please contact our... More 

Plaistow, New Hampshire
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 4th visit in 2 years everything was absolutely perfect. We recommended it to some friends and they came along with us as well and they to thought it was a great place. Only negative is the size of the bathrooms but who cares everything else makes up for it. Do yourself a favor and stay here if... More 

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel again and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. The year-round outdoor pool and hot tub, playground, seasonal kiddie pool, fire pit. and nightly movies in our state-of-the-art movie room make it an... More 

Windsor, Connecticut, United States
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My 22 year old daughter and I stayed for 2 nights. The hotel is beautiful. Our room was on the 4th floor and was fine. The beds were comfy, the bathroom was smalll but no biggie. Everything is clean. It's a busy hotel with lots of families and well we couldn't hear the kids in rooms next door we could... More 

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for your review of the North Conway Grand Hotel located at the Settlers’ Green outlets. We are glad to hear you enjoyed the room and amenities including the indoor and outdoor pool. We hope that you will choose to stay with us again on your next trip to the area. More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Wonderful experience just wish pillows were bigger and firmwr but the staff and accommodations were excellent. THIS WAS OUR SECOND TRIP THERE AND CANT WAIT TO GO AGAIN.My husband has a bas back and the jacuzzi in our room helped relieve any discomfort he had the bed was just right for his back and he slept like a baby. .

Was this review helpful? Yes
srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. We are so happy to hear that the Jacuzzi helped ease your husbands back pain, it is certainly very relaxing. We look forward to welcoming... More 

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