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North Conway Grand Hotel

Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
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North Conway Grand Hotel
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1,038 Reviews from our TripAdvisor Community

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Traveler rating
    380
    334
    185
    68
    71
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426
337
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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    (194)
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    (196)
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Philadelphia, Pennsylvania
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the North Conway Grand Hotel for 2 nights while I hiked up Mt Washington & my wife hiked the outlet mall. Our experience at the hotel was good. Okay, there are some noisy kids at the pool -- but they never bothered me. Hotel was good, clean, functional & located next to the Mall -- so we... More 

Was this review helpful? Yes 1
Nashua, New Hampshire
Level Contributor
188 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

How can you go wrong with this place? Indoor and outdoor pools, splash pad for the littles, playground, game room, literally connected to the outlets and not to mention the free cookies in the afternoon! Another nice touch is the free fruit infused water available in the lobby all day. To me it's the little things that get my attention.... More 

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are happy to hear you were able to enjoy the many features and amenities of our resort including: indoor pool, Jacuzzi, sauna, game room, exercise room, and year-round outdoor pool and hot tub, playground, seasonal kiddie pool, and fire pit. We... More 

Swansea, Massachusetts
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel. The rooms are a great size, extremely clean and very comfortable for a family of 4. We vacationed with another family & the hotel gave us adjoining rooms. Free wifi is a huge plus, especially when traveling with kids! It's close to many area attractions. Walking distance to the outlets is a huge convenience! There are... More 

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that you enjoyed your summer family getaway. As you mentioned, the hotel offers a lot of kid friendly activities including arts and crafts in the afternoon, two movies nightly and an ice cream social. In addition, we... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

We just returned from a 4 night stay at the North Conway Grand Hotel and as always we were very pleased. This hotel is very clean, the staff is very nice, and it offers a lot of activities to keep families entertained. Our 3 year old especially loved the pools, the playground, making her own ice cream sundaes, and the... More 

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. We are glad to hear your 3 year old enjoyed our amenities for children including the ice cream social, movie night and pools. We look... More 

Swansea, Massachusetts
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed at the North Conway Grand last weekend for a special family vacation. Such a wonderful hotel, particularly if you have children. Although even without kids I would say I would still love this place. The staff were all very friendly and it is so welcoming with cookies, lemonade and fruit punch waiting for you at... More 

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Hartford, Connecticut
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

We booked this hotel for July 1st through the 5th through Orbitz. Check-in went smooth. The staff was friendly enough. Cookies in the lobby were yummy. There was a strange odor in the lobby each day, tho. I'm not sure if it was the restaurant or something else. It reminded me of nursing home or hospital food smell. (ewww!) Arriving... More 

Was this review helpful? Yes 1
srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for your review of the North Conway Grand Hotel. We have strict standard operating procedures for housekeeping at our hotel and we regret that you were not entirely satisfied with your stay at our property. We are sorry for the issues you experienced and we will be addressing your concerns with the manager of the hotel and apologize... More 

St. Petersburg, Florida
Level Contributor
10 reviews
4 of 5 stars Reviewed 1 week ago

We stayed for a week while we sampled the local ski mountains, this was a great home base. The lobby is fun and beautifully decorated. The on site laundry was very handy. My kids loved the Game Center and pool.

Was this review helpful? Yes
Level Contributor
9 reviews
4 of 5 stars Reviewed 1 week ago

From the children's free breakfast to the cookies sieved in the afternoon, North Conway Grand Hotel is a place for kids! Location is also wonderful. The hotel is next to a diverse group of outlets and restaurants! With an indoor and an outdoor heated pool, along with 2 hot tubs, swimming is an adventure within itself. Not only can you... More 

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Brewer, Maine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I made many trips to The Grand over the years and felt like it was our " home away from home ". We made many friends at the hotel and always enjoyed ourselves and the hotel. With its location and pools, it was perfect for our needs. I shopped, and my husband swam and relaxed. Unfortunately, this... More 

Was this review helpful? Yes 2
Lynnfield
Level Contributor
112 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and myself came to North Conway for a quick getaway weekend. We decided on the North Conway Grand Hotel as it was close to the outlets and restaurants. We didn't have any children with us and was quite surprised when we checked in. It seemed that every couple had a couple of children with them. I love kids... More 

Was this review helpful? Yes 1
srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. As you mention, our hotel has a lot to offer for that perfect vacation whether you are traveling as a couple or a family. Many... More 

Hotel Review Summarization

What travelers say

  • Outdoor pool(5)
  • Very nice(4)
  • Outlet Mall(3)
  • Kids ate free(3)
Questions? Get answers from hotel staff and past guests. Ask a question

183 photos of this hotel

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Bathroom (9)
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Room/suite (36)
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Hotel & grounds (36)
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Pool/beach area (12)
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Family/play areas (4)
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Dining (1)
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Other (29)

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Room/suite (13)
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Hotel & grounds (13)
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Pool/beach area (6)
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Dining (4)
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Business center/function rooms (1)
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Other (14)
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