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North Conway Grand Hotel

3.5 of 5 Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
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North Conway Grand Hotel
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North Conway Grand Hotel
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942 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Cod, Massachusetts
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a night for my birthday. I can't really speak to any of the amenities of the hotel but everything seemed nice. I basically just used this hotel for somewhere to sleep. The only problem we had was that the heat didn't work and a maintenance worker had to come to the room to fix it. He... More 

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Rochester, New Hampshire
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location for shopping. The hotel has a ton of things going on for families and it was very clean. The service was excellent the only thing was when we stayed there it was a room right by the elevator which was very loud and a youth hockey team was staying on the same floor... More 

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Georgetown, Massachusetts
Contributor
19 reviews 19 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel with friendly staff. Always clean and conveniently located to the famous White Mountains, good restaurants, and shopping outlets. I've stayed numerous times and am always pleased. My only complaint about my Most recent stay during the first week of Sept is that the outdoor pool is only open in the evenings. For this stay it was my main... More 

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Boston, MA
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The rooms were really nice, spacious. The beds were so comfortable.The pools where amazing and the hot tub (ahh so nice). The next time we will definately attend one of the movies in the movie theater The outlets were so close they almonst felt attached to the hotel. Just a awesome time.

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. Located in the heart of North Conway, the North Conway Grand Hotel is one of the finest resorts in the White Mountain Region. We are... More 

Maine
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I recently stayed at this hotel for a couple of nights on 11/25/14 and were quite happy with our stay. We stayed on the 4th floor and the view from our room facing the outlets was very nice. This hotel is very convenient if you like to shop the outlets and is within walking distance of a... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent Hotel! Room wasn't available so we were upgraded free of charge!!! Excellent customer service!!!! Great complimentary items were available. And private balcony in the King jacuzzi suite! Worth every dime!!!

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Ste Catherine de Hatley
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel overall is nice, staff is friendly and the location is great. Rooms could use a few updates but otherwise it's very comfortable. They charge $0.75 for every local call which we found completely unnecessary and most hotels these days don't charge anything....but not a big deal. The SPA is only 1 room so not your "typical" SPA experience.....however... More 

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Arlington, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a perfect hotel when visiting the North Conway area. 1) The front desk staff are extremely hospitable and helpful. Some of the best that I have ever encountered. 2) For shoppers, the hotel is located next to the outlet mall. 3) The hotel is a short drive to the North Conway's village center. 4) There is an outdoor... More 

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South Weymouth, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed in many hotels in No. Conway, but this one stands out. It is perfect in every way and they take care of all the little things other hotels overlook. Enjoy the outdoor heated pool in the winter, and you won't regret it. It is perfectly located right outside of Settler's Green shopping area and there is plenty... More 

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. We are glad that you were able to enjoy the many features and amenities of our resort including: indoor pool, Jacuzzi, sauna, game room, exercise... More 

Manchester, NH
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

this was a beautiful hotel. the rooms were very clean. the front desk staff was very friendly. the only thing that really was out of the ordinary is that there Lounge was not open until after 5. its a great location for shopping and that is what I guess we were mainly there for.

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Additional Information about North Conway Grand Hotel

Address: Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
Location: United States > New Hampshire > White Mountains > North Conway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
Number of rooms: 200
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Also Known As:
Grand Hotel North Conway
Hotel Style:
#12 Family Hotel in North Conway

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