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All 25 North Conway hotels

North Conway Grand Hotel

3.5 of 5 Hotel   |   Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
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69%
Ranked #17 of 25 hotels in North Conway
A recent review
5 of 5 stars reviewed 2 days ago
Asg007 Boston, Massachusetts
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847 people have reviewed this hotel

Traveler rating
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357
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
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English first
Boston, Massachusetts
Contributor
20 reviews 20 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are very happy with our choice. The location is great and the hotel is really geared towards families. There are multiple pools, a playground, ice cream parties and movies! It's also near shops and restaurants. We stayed here to visit Santa's Village and Story Land and it was perfect. The whole area is scenic and a fun place to... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Last year, my wife, 8 month old, and I stayed at this hotel and really was very impressed and surprised. It's our first time in North Conway, and this hotel really made our stay in NH a spectacular one. That's why this year, when our 20 month old is ready to visit storyland, we didn't hesitate to pick North Conway... More

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. We hope that you were able to enjoy the many features and amenities of our resort including: indoor pool, Jacuzzi, sauna, game room, exercise room,... More

Reigate, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here as a base for our school ski trip. As a teacher it provides a very good safe base for all your needs. The breakfast food options are very good and the dinner options were plentiful. The rooms were large although students had to share double beds which wasn't ideal. The pool area is superb with a small... More

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. Located in the heart of North Conway, the North Conway Grand Hotel is one of the finest resorts in the White Mountain Region. With oversized... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Overall, hotel is good for a family with young kids. Nicely located next to outlets. Breakfast buffet is little but food is ok, needs staff that is much more pleasant and service oriented. Pools are nice and clean with nightly fire near pool. Would have been nicer if staff did smores nightly like at other nearby hotels. All in all... More

Was this review helpful? Yes 1
boston, ma
Contributor
17 reviews 17 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was perfect for our first trip as a family to Storyland. Our 4 year old and 2 year old sons loved the bears, the pools, and the playground. The only reliable meals they ate all week was the breakfast buffet. Also having a DVD player in the hotel room was helpful.

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Nova Scotia, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

While the North Conway Grand is a nice hotel, what you are paying for proximity to settlers green outlets. While the hotel is literally steps away from the shops, that is about the only thing I enjoyed about this place. We arrived around midnight and were promptly checked into our room. Th room appeared clean but was very dated. My... More

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for your review of the North Conway Grand Hotel. We appreciate guest feedback. Customer satisfaction is our number one priority and we apologize if you did not experience our best efforts. We do have very rigorous standards of cleaning for our hotel and appreciate you bringing your issues to our attention. We are pleased that your problems were... More

Wakefield, Rhode Island
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have visited the North Conway Grand Hotel a few times and have never been disappointed. The warm cozy feeling you get when you step inside the lobby sets such an inviting atmosphere. They definitely cater to kids, but I would still stay here as a couple( just don't get a room near the elevator). My kids love the few... More

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Meriden, Connecticut
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Our family stayed at the North Conway Grand Hotel for three nights. I had my 82 year old mother who is in a wheelchair. I also had my 10 and 15 year old daughters. We all loved the hotel. The room was very clean and had a refrigerator a microwave and a DVD player with free movies at the front... More

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Ottawa, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here with our teenage daughters 15 and 13 for 5 days. It is a clean and well kept hotel. The pools both inside and out are well-maintained. There are hot tubs in both areas. The outdoor pool area was very nice as they had a fire pit. Many families seemed to be enjoying both spaces. We ate dinner... More

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel primarily because of the family-friendliness (ie kiddie pool, playground) and because I'm always scared to stay in no-chain hotels unless they are rated 3.5star or above. The place was clean, staff kind and attended to everything immediately when necessary. The door didn't close well, the guy came within 5 minutes...etc. Our room was on the first... More

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Additional Information about North Conway Grand Hotel

Address: Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
Location: United States > New Hampshire > White Mountains > North Conway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
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Also Known As:
Grand Hotel North Conway

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Family Hotel in North Conway
Hotel Class
Number of rooms
200

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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