We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 North Conway hotels

North Conway Grand Hotel

3.5 of 5 Hotel   |   Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
Hotel amenities
Save Saved
You added North Conway Grand Hotel to your Saves list
North Conway Grand Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #16 of 25 hotels in North Conway
A recent review
5 of 5 stars reviewed 5 days ago
Lorraine P West Boylston, Massachusetts
  • Overview
  • Reviews (833)
  • Photos (146)
  • Amenities
  • Q&A (1)
  • Room tips (165)
  • Location
  • More
Write a Review

833 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
West Boylston, Massachusetts
14 reviews 14 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is extremely clean and comfortable and the grounds are beautiful. The hotel is located within Settlers Green Outlet Village! Walking distance to great outlet stores. The staff was helpful. Upon arrival they could not locate my reservation for 3 rooms. I provided my confirmation page from Priceline and when the hotel called their (the hotels) guest services they... More

Was this review helpful? Yes 1
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My family recently stayed here during the week of the the 4th of July. It is probably one of the most expensive weeks to travel to North Conway and we usually stay at the Fox Ridge, however, we were unable to get a family room this year. I had stayed at the North Conway Grand a long time ago when... More

Was this review helpful? Yes
North reading
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here for 5 nights. It was great the pools and playground are great for kids. It was such a great trip I can't wait to go back. Perfect location to do whatever you want. The lobby is very welcoming and the staff is very nice and helpful. It was an awesome experience I will always stay at this... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the resort for the 4th of July weekend. The location was the best. We have stayed at many area hotels and this one certainly was one of the better. There were a few things though... 1. The fitness center closed at 10pm. Not really sure why since it was its own room. I like to work out... More

Was this review helpful? Yes
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Second time at this hotel. Super kid friendly hotel that offered various activities to entertain our 4 year old twins. Hotel was clean, friendly and courteous staff and great indoor and outdoor pools.

Was this review helpful? Yes
Holden, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

My family and I stayed at the hotel while visiting Santa's Village and Storyland for the weekend. The hotel was perfect. My kids especially loved the cookies and lemonade in the lobby, as well as the moose, wolf, and bear! Our room was spotless, spacious and everyone had plenty of room, even with 2 small children and 2 adults. The... More

Was this review helpful? Yes
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed here several times over the past five years, and never had any complaints, but I guess this was not my lucky year. I checked in around 4:30 while my wife went to the outlets. Went up to the room and noticed an odor in the room. Thought I was being oversensitive given my last hotel experience in Orlando,... More

Was this review helpful? Yes 5
Westville, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location.Everything needed is very close,which is important in congested north conway.Good kids programs.I have stayed at this hotel several times.This week we stayed for 4 nights.Best stay yet.Staff were more professional and friendly then other trips.Property maintenance was better then before.Breakfast is good,but servers are needed.Plan to visit again.

Was this review helpful? Yes
Holden Beach, North Carolina
Top Contributor
94 reviews 94 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went for a weekend escape to checkout this historic hotel on a whim. The front line staff was engaging, but a seemed a bit strained. They answered phones, booked outings etc, all while checking us in. My family and I then interacted with two managers, who we later found out were the human resources and regional operator. In a... More

Was this review helpful? Yes 5
Pictou, Canada
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On our return to Nova Scotia from Hamilton Ontario, in May, I asked a friend from home where I could get Outlet shopping and lodging. We were heading home via the USA and he e-mailed me this address. I looked up the information and off we went. We had a coupon for the Grand Hotel and all I can say... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage North Conway Grand Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to North Conway Grand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about North Conway Grand Hotel

Address: Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
Location: United States > New Hampshire > White Mountains > North Conway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Tingo, Travelocity, BookingOdigeoWL, Despegar.com, Hotels.com, Venere, Agoda and Otel so you can book your North Conway Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel North Conway

146 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (96)
Hotel & grounds (29)
Bathroom (4)
View from room (4)
Room/suite (27)
Dining (1)
Family/play areas (2)
Pool/beach area (7)
Other (22)

Management photos: Courtesy of the property manager

All management photos (51)
Room/suite (13)
Hotel & grounds (13)
Pool/beach area (6)
Dining (4)
Other (15)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Family Hotel in North Conway
Hotel Class
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of North Conway Grand Hotel and other travelers.
1 question
A TripAdvisor Member
7 days ago
No answers yet Answer
Be the first to answer

See all questions (1)

See which rooms travelers prefer