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North Conway Grand Hotel

Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
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North Conway Grand Hotel
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North Conway Grand Hotel
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1,004 reviews from our community

Traveler rating
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    70
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404
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gabriels
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've stayed here annually here for an athletic conference the past three years. The front desk service, the staff in the dining room and certainly others seem to excel at customer service. It seems all the staff strive to assist their customers and I've appreciated their efforts.

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Ottawa, Canada
Top Contributor
90 reviews 90 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I enjoyed the hotel, but then again we chose it strictly for the location. It has a nice pool and hot tub outside, as well as one indoors. Can't go wrong with that :) Rooms were average, they served their purpose well. Staff were very friendly* Lobby area has a cute photo-op area and lounge. Only a quick drive/walk into... More 

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Bury, Qc. Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Returned for our 2nd visit and were as delighted as last year. The people at the desk are so friendly and efficient. We wanted a place for supper and they gave us a list of restaurants. We tried the first two and were delighted. Also the rooms are large and very comfy.

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Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

i love Northconway and North Conway Grand Hotel is my favorite. For the last 20 years , My familyand me go to buy Christmas gifts. It is surrended by outlets, free taxes. Fantastic, you shop, and when you are tired of shopping, you return to the hotel, for swimming, and then again shopping. What else we can ask in life.... More 

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Salem, New Hampshire
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a conference for two nights the first week of May. The staff was very friendly and helpful. I thought it was very clean and roomy. The food and dining service was very good. They had wifi which worked out well for the sessions. It's adjacent to the main shopping outlet, which was convenient as well. There... More 

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Contributor
20 reviews 20 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are pleasantly surprised at how fun this hotel is. The hotel itself is clean, spacious with a friendly staff. We knew before we checked in that it had an outdoor heated pool and indoor pool. What we did not know was that there's also an outdoor fire pit that keeps the area nice and toasty. There is also a... More 

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Providence, Rhode Island
Contributor
20 reviews 20 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

While researching and short trip during April vacation week I came upon the North Conway Grand Hotel. Prices were reasonable and it had all the amenities I was looking for. Heated indoor and outdoor pool with a hot tub outside. This is a great spot for families with young children. The outdoor pool was warm enough for the kids and... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

First, this hotel's name has "Grand" in it. It couldn't be farther from the truth. I had the worst night's sleep here. I had 4 pillows under my head and felt like I had none. I had the most uncomfortable night's sleep ever in a hotel here. We again need to visit North Conway this coming summer and this time... More 

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Bow, New Hampshire
Top Contributor
73 reviews 73 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Once again....my sister and I went to the Grande Hotel and ate at the Pub restaurant that they have there. Their is a waiter named Neil who is ALWAYS smiling and very accommodating to everyone. He works his butt off. Hats off to Neil!! He told us that he started out working at the front desk but his talking with... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I recently decided to bring my family here for my sons 13th birthday. It was a great success. The staff was amazing room was gorgeous and well priced but our favorite part was definitely the pool and the in room jacuzzi. On our way out the youngest asked if we could all go back for her birthday... Completely satisfied 😃😃😃... More 

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srnhg, Owner at North Conway Grand Hotel, responded to this review

Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations. We are glad to hear your family enjoyed the many features and amenities of our resort including the indoor pool, jacuzzi, and year-round outdoor pool... More 

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Amenities