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Red Jacket Mountain View Resort & Water Park

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2251 White Mountain Highway, Route 16, North Conway, NH 03860
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Best prices for: 1 room 1 guest
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Red Jacket Mountain View Resort & Water Park
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Red Jacket Mountain View Resort & Water Park
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1,026 reviews from our community

Traveler rating
    635
    261
    86
    31
    13
See reviews for
745
88
5
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (339)
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Boston, Massachusetts
1 review
4 of 5 stars Reviewed 4 days ago NEW

We did a long weekend (4 nights) earlier this month. We rented one of the Presidential Homes (Washington) and it was great. Builder-grade quality but spacious and comfy beds. The place was clean and there was plenty of room for the 7 of us. Gentleman at the front desk when we checked in was warm and welcoming and very accommodating.... More 

Was this review helpful? Yes
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

KMM5670, Thank you for taking the time to post a review about your most recent stay. We are thrilled to hear that you enjoyed one of our 2500 sqft presidential homes. They are perfect for families of any size. We look forward to seeing you again in the future. Regards, Jon and The Red Jacket Team More 

Biddeford, Maine
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed for 2 nights as a mini family get away. There were 13 of us total, 6 adults and 7 kids. We had 2 family rooms and one regular double room. First of all, for the price, the hotel and rooms are extremely outdated and kind of dingy. The bathroom is tiny (in all three rooms) and could have... More 

Was this review helpful? Yes 3
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Melissa V, Thank you for taking the time to share your opinions during your most recent stay. We apologize that our property did not meet your standards. Hope you and your family have a very happy spring. Regards, Jon and The Red Jacket Team More 

Contributor
19 reviews 19 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked two nights for a quick birthday getaway. We booked via telephone and staff was very helpful. We booked a stay/water/breakfast package. I will review the hotel only. I reviewed the water park in a separate review (Very good!). I dont want to skew my review with the mixed reviews. This is a perfect place for kids. Loads of... More 

Was this review helpful? Yes 2
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

6happyhikers, Thank you for taking the time to post a review about your most recent stay. We appreciate your thorough review with your objective comments. We are glad to hear that your kids enjoyed there stay. In our staff meeting on Thursday we will be reviewing your review as a team and look at where we were deficient. We look... More 

Cape Elizabeth, Maine
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We rented one of the town houses. We were a multigenerational group. The two bedrooms were roomy - the sleeper couch was tough for 2. We did have a ball. They had lots of kid friendly activities And the water park was great for our ages of kids- 8-1.

Was this review helpful? Yes
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

bagspackeddd, Thank you for taking the time to let us know about your most recent visit. We are glad that your multi-generational family had a great time. If you need more space next visit we offer 4 bedroom presidential homes which is a great option for families. We look forward to your next visit and have a wonderful Spring. Regards,... More 

Lewiston, Maine
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

It was time once again for vacation with my family and my cousins family. It was an awesome time as usual. It's a trip we look forward to every year and can hardly wait for our next visit. Our kids....ages 16, 13 and 5 always have a wonderful time., as for us adults, we enjoy the stay, water park and... More 

Was this review helpful? Yes 1
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Lisa B, Wow thank you very much for your review. "Best Mini vacation" you should be in charge of our television commercials. We are glad that your yearly tradition is enjoyable to all in the party. We look forward to seeing you in March 2016 and we hope you and your family have a great year. Regards, Jon and The... More 

Top Contributor
54 reviews 54 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We enjoyed the hotel and activities. I am not leaving an excellent review because of the following three issues: 1. Did not see when booking that the waterpark is not included with the room stay. We were caught off guard when we went to the waterpark and was asked to pay an additional charge person per day. I was under... More 

Was this review helpful? Yes 5
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Mike S, Thank you for taking the time to let us know about your most recent stay. We apologize for the room that you reserved in with the construction that was going on, it was definitely an oversight. We are glad that you did enjoy your stay and we will make sure on your return visit that you will have... More 

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here this week Sun- Tues. Primary reason was for water park. The park was only open during the week starting at 3:00 pm. We didn't come to ski or snowshoe, just to relax & get away, so this was a huge disappointment. Having said that, let me get to the actual review. The staff was very friendly & attentive.... More 

Was this review helpful? Yes 1
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

M B, Thank you for taking the time to post a review of your most recent stay. We are glad to hear that everyone enjoyed their stay. Thank you for your candid review and we will take into consideration of your feedback. We look forward to seeing you again soon. Regards, Jon and The Red Jacket Team More 

NB, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just returned from a 2 night stay at Red Jacket. My kids were in love with it because of the water park, the arcade, the buffet breakfast and our loft room. They can't wait to go back. As a parent I thought this was a nice resort and the staff were great. The water park was also great... very... More 

Was this review helpful? Yes 3
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

janunder, Thank you for taking the time to let us know about your most recent visit. We are thrilled to hear that your "Your Kids are in love with this place". From the water park to the loft rooms, arcade and bountiful breakfast buffet. Thank you also on our constructive feedback on the rooms and on the wave pool floor.... More 

Saugus, Massachusetts, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was great to escape the snowpocalypse of the 2015 Boston winter...in the indoor water park! The kids (and parents!) really enjoyed the water park...it was great! Overall, all the staff was helpful and friendly. For the price of our stay (total bill...eek!!!)...wished the hotel would focus on some upgrades. Wished we'd been able to take advantage of the extra... More 

Was this review helpful? Yes 4
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Valerie P, Thank you for taking the time to tell us about your most recent visit to the Red Jacket. Wow what a winter it has been, we have had a nice amount of snow and we are glad to hear that everyone enjoyed the 82 degree weather in Kahuna Laguna. Next visit you will have to make time for... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We took my son to the water park and our whole experience was entirely positive. From the polite staff to the water park itself. We were checked in by Shawn and he was polite, quick, and had top customer service skills a great asset to the company. Our experience was very positive. Five stars!

Was this review helpful? Yes 1
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Mary89291, Thank you for taking the time to let us know about your most recent visit. Awesome thank you so much for letting us know about your 5 star experience. Thank you for the shout out about Shawn and we feel the same way. Look forward to seeing you again in the future. Regards, Jon and The Red Jacket Team More 

Hotel Review Summarization

What travelers say

  • Water park(76)
  • Kahuna Laguna(30)
  • Breakfast buffet(29)
  • Great time(23)
  • Outdoor pool(15)
  • Indoor waterpark(6)
  • Friendly and helpful(6)
  • Very nice(5)
  • Best part(4)
  • Rooms are clean(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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