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Red Jacket Mountain View Resort & Water Park

Certificate of Excellence
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2251 White Mountain Highway, Route 16, North Conway, NH 03860
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Free Water Park!
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1 room 1 guest
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Red Jacket Mountain View Resort & Water Park
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1,106 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (360)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
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    (1106)
  • Mar-May only
    (297)
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Level Contributor
10 reviews
3 of 5 stars Reviewed yesterday NEW

This hotel was a convenient location for us to stay before visiting Story Land. They layout of our room was great with the loft for the kiddos but the room was in need of a lot of T.L.C The wall paper was peeling the carpet was in need of deep cleaning or replacement. The kids loved the indoor water park... More 

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Merrimack
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

We went for just the weekend. The rooms and furniture are very dated. They really need to upgrade. We had a beautiful mountain view with a little porch to relax on. But like the room the porch needed some taking care of. They have a great breakfast buffet.

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Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Paul B, Thank you for taking the time to tell us about your visit. We appreciate your constructive criticism and take into consideration when we decide the improvements we will make in the future. Thanks for highlighting the nice view along with our breakfast buffet. We hope you enjoy the rest of your summer. Regards, Jon and The Red Jacket... More 

Peru, Maine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great stay, something for everyone. Service was excellent, they went out of thier way to help us.. Water park is amazing, We had a horse and wagon ride (complimentary) and we ordered breakfast in our room which was fabulous.. cant wait to go back

Was this review helpful? Yes 1
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Memere2015, Thank you for taking the time to tell us about your most recent stay here at the Red Jacket Mountain View. We are excited to hear what a great time that you had during your stay. From the horse drawn wagon rides, room service breakfast, and the awesome Kahuna Laguna. Thank you also for mentioning the excellent service as... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

great hotel to stay at. Raul at the service desk at the water park was excellent, very polite and helpful. rented and town house and it was magnificent. a home away from home. my kids wanted to go back there the next day after we got home. that sums it all up.

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Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Bill K, Thank you for taking the time to tell us about your most recent stay. Wow, wow, wow, thank you so much for 3 great compliments. First Raul he has been an excellent team member for 2 seasons now. Second Home away from home and to let us know that we really did our job was that your children... More 

Saint Charles, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

So much to do in the area! Accommodations were very nice! We stayed at one of their townhouses and it was perfect for us - 4 Adults and 2 children. The first nite we got in late and ordered Pizza from the hotel and it was surprisingly delicious! There was plenty of room for all of us at the townhouse... More 

Was this review helpful? Yes 1
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

LaJe1217, Thank you for taking the time to tell us about your most recent stay. We are thrilled to hear that you were glad you made the trip. The townhomes are great and glad to hear that you enjoyed the pizza we offer. Thank you for the special mention of Carol as she is a terrific team member that offers... More 

Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago

First time! Had a wonderful experience and made memories that will last a lifetime. The food was amazing, drinks were great, friendly staff and the room had a beautiful view and fit our needs. The only downfall was having to call the lobby several times for plumbing issues in our bathroom, my kids and i had to use the hotel... More 

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Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Shannon C, Thank you for taking the time to tell us about your first time visiting the resort. We are pleased that you had a wonderful time and made some lasting memories. From the room to the drinks to food and staff it sounds like you had a blast. We apologize for the plumbing issues you encountered and we will... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed here at least 6 times for a week at a time, if we didn't have kids I wouldn't stay here. I don't think I have ever really had a bad experience here but there are a ton of kids. This year I found our room to be on the dirty side. Found cookies under the bed that... More 

Was this review helpful? Yes 1
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

jjd0257, Thank you for taking the time to tell us about your most recent stay. We want to first off apologize for the cleanliness issues you encountered in your room which is definitely unacceptable. Also for the paint peeling on the deck we are aware of and in the process of painting. We are a non smoking resort and apologies... More 

Mansfield, Massachusetts
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Such a nice clean hotel to stay at, staff is very friendly and professional from being greeted at the front desk from Kelly or Gary to the nice housekeepers Leone and Judy who do a great job on keeping the rooms clean. The lifeguards do a great job in the water park, so attentive. We really enjoy the breakfast buffet... More 

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Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Maria186, Thank you for taking the time to tell us about your most recent stay. Wow thank you so much for the recognition of Leone, Kelly, Judy and Gary they are all pillars of our resort and very lucky to have them. We are so happy that this year made 17 years of enjoying the resort, thank you so much... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was our first stay at the Red Jacket Mountain View resort. We booked based on a recommendation from a friend who had stayed here years ago with her family. Our kids 7 & 9 loved it! We spent more time at the pool than anywhere else. We were lucky to have fabulous weather during our stay. Beware of the... More 

Was this review helpful? Yes 1
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Norah T, Thank you for taking the time to tell us about your first time visit. We are thrilled to hear that you enjoyed all of the activities that we offer. Dave the DJ at the pool has been a big success and we will continue to add additional activities for the excitement. Thank you for providing some constructive remarks.... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I don't know what this resort considers "luxury". The rates were north of $350 for a loft where the rail for my kids was loose. Where the shower had the pressure of a guppy's tail and where the buffet rate for an adult was $29 for stale French fries and bad beef. We spent $100 at the indoor water park... More 

Was this review helpful? Yes 3
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

drno1964, I apologize you did not enjoy your stay at our family friendly water park resort or our prime rib buffet. Most families have a very nice time and turn into multi generational guests. Good luck finding a resort that fits your needs. Enjoy the rest of your summer. Regards, Jon Sallinen General Manager More 

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