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Red Jacket Mountain View Resort & Water Park

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2251 White Mountain Highway, Route 16, North Conway, NH 03860
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Red Jacket Mountain View Resort & Water Park
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Red Jacket Mountain View Resort & Water Park
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1,039 reviews from our community

Traveler rating
    640
    264
    88
    33
    14
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755
88
5
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peabody, Massachusetts, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had a great time at the red jacket. Had two rooms with an adjoining room so the kids could play from room to room. Was great to not have to get in the car for meals, we just walked down the hall! Kids loved it. The water park was a hit too.

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Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

515LaurieC, Thank you for taking the time to tell us about your most recent stay. We are thrilled to hear that the adjoining rooms, and water park was a big hit. I have to agree with you it is nice to be able to walk to our restaurants and not get back in your car. We look forward to seeing... More 

Boston
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Took the family for a quick getaway to the Red Jacket. Staff is great, as always, special thanks to Laura at the front desk for finding my son the chocolate chip cookies he smelled in the lobby.... Kahuna Laguna is a blast and the accommodations are clean and comfortable..

Was this review helpful? Yes 1
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

mspoaf, Thank you for taking the time to let us know about your most recent stay. Thank you for telling us about "another great stay". A special thank you for recognizing the great team we have in place and Thank you for recognizing Laura for her assistance. We look forward to seeing you all again and we will make sure... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

My 9 y.o.daughter and I stayed at RJ on May 18th for a much needed break after 2 long years of nursing school and little quality time together. The entire staff was very friendly and very accomodating beginning with the front desk offering to upgrade our room and show it to us before checking us in, helping me with computer... More 

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Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Melanie D, Thank you for taking the time to talk about your most recent visit to Kahuna Laguna and Red Jacket Mountain View Resort. We were all thrilled to read your review and it sounds like you had a blast. Thank you for pointing out the attentive and friendly staff that you encountered throughout your stay. We are glad to... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

I took my son for a few days. They were very nice at the front desk. It wasn't very busy with guests this time of year. The staff at the water park and restaurants were all very friendly. We had an end unit room right near the parking lot which was nice. We had a lot of fun. Definitely a... More 

Was this review helpful? Yes
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Krystal C, Thank you for taking the time to share with us about your recent stay. We are excited to hear that your 3 day getaway was enjoyable. Thank you for sharing your nice comments about our team. We are glad to hear that your son enjoyed the activities, arcade and of course his favorite Kahuna Laguna. Look forward to... More 

New Hampshire
1 review
5 of 5 stars Reviewed 1 week ago

Our family totally enjoyed our weekend stay in the Presidential Homes on the property. The home was well furnished, and had ample room for all 10 of us. The staff was extremely helpful and accommodating when we had any questions or needed any supplies. The view was gorgeous and it was close walking distance to the water park, pool, and... More 

Was this review helpful? Yes
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Leiann F, Thank you for taking the opportunity to tell us about your stay. We are excited to here that your family enjoyed the weekend in one of our Presidential Homes. The spacious 4 bedroom accommodations can allow one or multiple families to spread out and relax. Thanks for the thumbs up and recognizing our staff. We look forward to... More 

Saugus, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights and three days at the resort. The place was nice and we reserved the loft room since there was 6 of us. The room was very big and accommodated us nicely. The beds and pillows were very uncomfortable (have full size beds when queens would fit better) and the beds were very hard as well as... More 

Was this review helpful? Yes 2
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Christine M, Thank you for taking the time to let us know about your most recent stay. We are glad that you were able to enjoy your April Vacation here at the Red Jacket Resort and Kahuna Laguna. Sorry to hear that our beds in your loft room did not meet your comfort standards. We are glad that you enjoyed... More 

Andover, Massachusetts
Top Contributor
80 reviews 80 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Came here for a little spring break with my two boys. First the good, the front desk was professional and courteous. The water park was a lot of fun and we enjoyed it. They also had a lot of activities for the kids. After some time in the park, we got to check into our room. The halls smelled musty... More 

Was this review helpful? Yes 3
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Rick V, Thank you for taking the time to let us know about your most recent stay. We will look at your feed back and work on areas that you commented on. Thank you for the compliment on the lifeguards as they are trained very diligently to be attentive and pay attention to the job at hand. There first priority... More 

Amesbury, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

$350. for one night that includes the water park. Room had a fridge, no microwave. Beds were OK with 3 pillows ( had 4 pillows down the street for a fraction of the price) Was less than thrilled with the response I got from the front desk woman when I asked if breakfast was included in the price ($350) "OH... More 

Was this review helpful? Yes 2
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Kerry E, Thank you for taking the time to let us know about your most recent stay. We are sorry to hear that we only measured to 2 stars during your visit. Our bountiful breakfast buffet is 14.95 for adults and 8.95 for children, for the assortment and the quality that we offer, we normally hear our guest comment on... More 

Auburn, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

First off, I never write reviews but this hotel left such a bad first impression I had to. I booked a hotel to stay at for April vacation week. Before we were to vacation in north Conway I look into the red jacket for the waterpark and was told that we cannot use the waterpark unless we were guests at... More 

Was this review helpful? Yes 1
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

Jennandkenzie, Thank you for your feedback and I apologize that you had a bad experience. Let me clarify our policy on the water park for you. For hotel guest we guarantee access to the water park and offer some additional hours for use. On top of that the price is $20 per a person if you are a hotel guest... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I loved the Red Jacket Inn! The rooms are cozy and clean! The deck to the room looked old but well maintained. On weekdays the hotel lets you have free breakfast. There is a excellent arcade full of lots of games. Also the waterpark is very well managed and is very clean. I would definitely recommend red jacket inn!

Was this review helpful? Yes 2
Jon S, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review

NTripAdvice, Thank you for taking the time to let us know about your most recent stay. We are glad to hear that you are a big fan of our resort. The Breakfast Package or Splash Packages are great ways to enjoy our wonderful buffet. We are happy that everyone enjoyed our wonderful Kahuna Laguna and Arcade. Look forward to seeing... More 

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