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All 25 North Conway hotels

Red Jacket Mountain View Resort

3.0 of 5 Hotel   |   2251 White Mountain Highway, Route 16, North Conway, NH 03860
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Red Jacket Mountain View Resort
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Ranked #5 of 25 hotels in North Conway
A recent review
3 of 5 stars reviewed 1 week ago
Kspadegal Boston, Massachusetts
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878 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (282)
Date | Rating
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English first
Boston, Massachusetts
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Just got back from a Mother-Daughter Weekend and overall I have to say the kids loved it, which is what counts and what they'll remember. Putting smiles on your child's face is priceless, even if the cost to you is sucking it up because you wouldn't normally stay at this caliber hotel. There were many positives about the hotel: 1)... More

Was this review helpful? Yes 4
Jon S, General Manager at Red Jacket Mountain View Resort, responded to this review

Kspadegal, Thank you for taking the time to post your review of your most recent visit. We are glad that your children had a wonderful time with all of the activities that we provide and Kahuna Laguna. Thank you for your feedback on the décor of the rooms and we listen to every comment as we look for ways to... More

Dover, New Hampshire
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at the resort is so nice and helpful, even my kids commented on it. Kahuna Laguna was great, clean, and the lifeguarding staff was on top of everything. We couldn't have asked for a better weekend family getaway!

Was this review helpful? Yes
Jon S, General Manager at Red Jacket Mountain View Resort, responded to this review

btykodi, Thank you for taking the time to post your comments of your most recent visit. We are glad that you enjoyed everything about your stay. We have had a fun winter and the nice part of being at the Red Jacket is when you are tired of the cold and snow you can warm up in Kahuna Laguna. Spring... More

New Hampshire
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I enjoyed a couple drinks and PETER, who was tending the bar, was very personable and attentive. This is not our first visit. It is a great winter getaway for families. I am sick 8g NH winter! Go to the Red Jacket.

Was this review helpful? Yes
Jon S, General Manager at Red Jacket Mountain View Resort, responded to this review

lulu384, Thank you for taking the time to share your experience here at the Red Jacket. Thanks for highlighting Peter the bartender as we are very lucky to have him as part of our team. Thank you for your repeat business and we will look forward to seeing you again in the future. Regards, Jon and The Red Jacket Team More

North Conway, New Hampshire
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

It just may be that we are staying on the wrong side of the building but the room that we are staying in is not as clean as one would hope. We arrived earlier than check in so we hung out at the pool which is great..the slides are fun but the kids in charge of them appear to be... More

Was this review helpful? Yes 2
Jon S, General Manager at Red Jacket Mountain View Resort, responded to this review

Robbyandjake, Thank you for taking the time to provide feedback of your most recent visit. We apologize for missing the mark on your stay and not providing the wow that we strive to deliver. Anytime one of the arcade games malfunctions we refund any money that was lost. All of the games in the arcade are token operated. Even with... More

Barrington, New Hampshire
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Hotels only saving grace is the waterpark. Hotel needs upgrades. Staff not knowledgeable in other aspects of hotel areas (dining, pool, etc). Walls paper thin, although staff immediately talked to the room next to us about the WWF wrestling and screaming at midnight (kids not adults). Food was very good. Service one evening was very slow due to understaffing and... More

Was this review helpful? Yes 1
Jon S, General Manager at Red Jacket Mountain View Resort, responded to this review

Nicholai630, Thank you for taking the time to post your feedback of your most recent visit. We are glad that you enjoyed Kahuna Laguna and the food we have to offer. Thank you for your constructive criticism on the rest of the property and we will take that into consideration as we move forward. We will look forward to seeing... More

Gloucester, Massachusetts
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2014

Loved this hotel. We checked in early,no problem. Our room was cozy, clean. and not overwhelming, the view was beautiful. My husband and I truly enjoyed sitting on the balcony in the morning with a cup of coffee, before the kids got up. My two children ages 9 and 12, were very comfortable, and had no problem going to the... More

Was this review helpful? Yes
Jon S, General Manager at Red Jacket Mountain View Resort, responded to this review

Holly A, Thank you for taking the time to post your experience of your last visit. We are glad that the entire family had a fun relaxing visit. Coffee from the balcony is a great way to start or end a day and looking over the Moat Mountain Range makes it that much better. We look forward to seeing the... More

Acushnet, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 9, 2014

Usually we stay at a different hotel when we come up here, but we decided since we were bringing the kids this place would be great between the arcade & water park. I gave this hotel an average rating because of a couple of things 1st thing very poor visibility of signs on where to enter off the main road.... More

Was this review helpful? Yes 1
Jon S, General Manager at Red Jacket Mountain View Resort, responded to this review

BOpozda, Thank you for taking the time to post your comments from you most recent stay. We apologize that we fell short meeting your expectations. Your feedback will be utilized as a training tool to help us improve. When you return to North Conway please call me directly so I can assist in regaining your confidence in our Resort. Regards,... More

Clinton, Maine
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 9, 2014

Just wanted to place a quick review of a great hotel, the Red Jacket Mountain View Resort and Kahuna Laguna waterpark. The entire facility was above our expectations where cleanliness and service were concerned. We made use of the waterpark package which included an incredible breakfast buffet. We had no negative experiences, and the staff were incredibly friendly and courteous.... More

Was this review helpful? Yes
Jon S, General Manager at Red Jacket Mountain View Resort, responded to this review

Mark804, Thank you for taking the time to post your comments about your most recent visit. We are pleased to hear that you enjoyed Kahuna Laguna and the breakfast buffet in Champney's. On a daily basis we work extremely hard to provide excellent service, well maintained and clean facility. We look forward to seeing you again in the future. Regards,... More

Salisbury, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

To anyone reading reviews to make up their mind whether or not to stay in this hotel - book it. You will not be disappointed. We were a family of 15, 8 adults and 7 children. The staff was friendly, attentive, thoughtful and nothing was too much trouble - everything done with a smile. They could not do enough to... More

Was this review helpful? Yes 1
Jon S, General Manager at Red Jacket Mountain View Resort, responded to this review

GrammyBeach, Thank you for taking the time to post your feedback to your most recent stay. How does The Red Jacket react to compliments from a family of 15? With a smile and sense of accomplishment!!! We try our best to offer great service to all and activities and amenities for all to enjoy. We can't wait to see your... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2014 via mobile

I recently stayed at the Red Jacket Mountain View Resort in the Jefferson presidential house. The house itself as far as I have been told is realistically new, which explains the unfinished basement. So here are some Pros about the Jefferson house. • The house is big enough for twelve people to sleep in it comfortably • It has a... More

Was this review helpful? Yes 1
Jon S, General Manager at Red Jacket Mountain View Resort, responded to this review

Aaronfig, Thank you very much for taking the time to highlight the pros and cons of your stay. I am glad to hear that you are going to come back and I personally apology for the problems you encountered during your stay. By you telling us we never have an opportunity to correct the issues that you experienced. When your... More

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Hotel Summarization (Beta)

What travelers say

  • Water park(84)
  • Kahuna Laguna(32)
  • Breakfast buffet(31)
  • Great time(23)
  • Outdoor pool(15)
  • Front desk staff(7)
  • Friendly and helpful(6)
  • Indoor waterpark(6)
  • Very nice(5)
  • Best part(4)

Additional Information about Red Jacket Mountain View Resort

Address: 2251 White Mountain Highway, Route 16, North Conway, NH 03860
Phone Number:
Location: United States > New Hampshire > White Mountains > North Conway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in North Conway
#1 Business Hotel in North Conway
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Red Jacket Mountain View Resort 3*
Official Description (provided by the hotel):
New in 2013: Four Bedroom homes with full kitchens and decks that are walkable to all our amenities! We are located on 40 acres overlooking the Moat Mountain Range and Saco Valley and nestled in the heart of the Mount Washington Valley. Deluxe accommodations include romantic Jacuzzi rooms or spacious family lofts, Alvoces and our newly renovated 2 bedrooms townhouses. You'll enjoy spectacular mountain views from your own private balcony or patio. Personal service is the hallmark of our commitment to you. Our front desk is at your service for all the arrangements you will need for activities such as hiking, fishing, skiing, canoeing, sightseeing, the outlets of North Conway and StoryLand. Pet Friendly. ... more   less 
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Also Known As:
Red Jacket Mountain View Hotel North Conway
Red Jacket Mountain View Hotel
Best Western North Conway
Red Jacket North Conway
North Conway Best Western

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