We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Best Western Red Jacket Mountain View Resort and North Conway?

We'll send you updates with the latest deals, reviews and articles for Best Western Red Jacket Mountain View Resort and North Conway each week.

  • Save Best Western Red Jacket Mountain View Resort
  • E-mail this page
BOOK NOW!

Best Western Red Jacket Mountain View Resort


Best Western Red Jacket Mountain View Resort
Hotel class 3 of 5
Route 16, North Conway, NH 03860
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates

Traveler Reviews

58% Recommend
3.5 of 5 stars 77 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (77)
[ Date ] [ Rating ]
Save Review
5 of 5 stars
backinthesaddle77 1 contribution
Boston Ma
Jul 2, 2009 | Trip type: Family New

We, (my husband and 2 children, ages 6 and 9) were actually in the middle of a planned camping trip in the white mountains. After 4 days of rain, we needed a break. The only problem was we were traveling with our dog and were looking for a room that day. I could not believe how wonderful and helpful the... more

Save Review
4 of 5 stars
wherespalau 2 contributions
boston, ma
Jun 20, 2009 | Trip type: Family

After staying two nights at the Red Apple Inn, which is in fact a motel in need of updating, the Red Jacket and Kahuna Laguna were a welcome relief. We got a great rate and the kids loved the waterpark, which was very clean. We ordered room service and also had breakfast in the main dining room. The food and... more

Management response from
Resort Representative Red Jacket Resorts, Manager

Thank you for your kind review and your constructive comments. Our management team will review all of your comments in the hope that we continue to provide the best possible stay for each our guests, We look forward to having you stay with us again.

Save Review
1 of 5 stars
Kona4 3 contributions
Maine
May 27, 2009 | Trip type: Business
1/1 found this review helpful

My son and his girlfriend stayed here May 15 and 16. During their stay, the windshield wipers were stolen from car in the parking in the middle of the night. They reported this to the manager, who promised to "do something" for them as a courtesy, even though the hotel was not legally responsible. They thought this was a nice... more

Management response from
wows, GENERAL MANAGER

Dear Valued Guest, Thank you for being our guest! My sincerest apologies for your family’s circumstances and the lack of follow on our behalf relative to the windshield wipers. We would certainly never make light of this situation or just forget about it regardless of the significance. We will address this matter to better prepare ourselves for future scenarios in...

Save Review
5 of 5 stars
wellsresident 2 contributions
wells
May 24, 2009 | Trip type: Family

Let me preface this with the fact that I spend a week every summer at this resort, and have for 25 years. BC (Before Children) I also spent many long weekends there during the other seasons. I have seen many changes throughout the years, most of them good. The staff has always treated us well...all the way from the groundskeepers... more

Management response from
wows, GENERAL MANAGER

Dear Valued Guest, Thank you for being our guest and especially for the last 25 years!!! We are so pleased that we are able to continue pleasing you and yours as we continually grow our resort with the goal of always making it a better vacation experience for our guests. We certainly will take your kind words and your suggestions...

Save Review
5 of 5 stars
xlouise44 2 contributions
tiverton, rhode island
Apr 14, 2009 | Trip type: Family
0/1 found this review helpful

Me, my husband and our four year old spent four days here. We fund this hotel to be very clean, the staff was extreemly friendly. The life guards at the pool are were outstanding, we were amazed at how "on the ball" they all were. When we were the only three in the pool area and my daughter was the... more

Management response from
wows, General Manager

Dear Valued Guest: Thank you very much for being our guest! We are extremely pleased that you and yours enjoyed your visit to our resort and thank you for the kind words. We work very hard to exceed guest expectations during every stay. Please think of The Red Jacket Mountain View Resort for your next family vaction "Where You'll Feel...

Save Review
4 of 5 stars
skifastinvermont 3 contributions
Boston, MA
Apr 10, 2009 | Trip type: Couples

We enjoyed a NH late spring skiing weekend at the Red Jacket Mountain View. For those of you who remember the resort prior to the addition of the water park, you might be a bit surprised when you enter the parking lot. The new addition (water park building) is huge! I can't speak to the water park, as we were... more

Management response from
RedJacket021, Manager

Thank you very much. I think you are absolutely correct. Our rooms have been renovated and our restaurant is top notch, servicing breakfast, lunch and dinner. But we are not the Ritz, nor do we calm to be. Dollar for dollar we do try to give you as much as we can. Our staff is professional and courteous and always...

Save Review
5 of 5 stars
lcopjc 1 contribution
Manchester, NH
Apr 5, 2009 | Trip type: Family
0/1 found this review helpful

We spent the weekend at the resort and had a great time. When I booked the trip I was concerned with how expensive it was, but after staying there I feel it was worth the money. The water park was so much fun for all 4 of us (two boys 6 and 4, my husband and I). Though it was... more

Management response from
RedJacket021, Manager

We appreciate your kind words and thank you for being our guest both recently and in the future. The greatest compliment you have paid us is that you will visit us again - Thank You!

Save Review
1 of 5 stars
plfulford 1 contribution
Mass
Mar 15, 2009 | Trip type: Family
3/5 found this review helpful

We have just returned from a 2 night stay with our family. The other person posting was right. As soon as you check in you can kiss your customer service and satisfaction right out the window. We were told that when you book a room at the Red Jacket you are welcome to all of their amenities. It does not... more

Management response from
nbryson, manager

Providing great customer service and guest satisfaction is and always has been our top priority. Maintaining resort guest rooms, amenities, and surrounding property, although challenging due to the high expectations of today's traveling public is also very important to the owner and management. We take pride in hiring and training the best people in the hospitality industry. Red Jacket Mtn...

Save Review
2 of 5 stars
reptille1 1 contribution
reptille1
Mar 8, 2009 | Trip type: Family
5/5 found this review helpful

This might seem like a negative bashing, but I assure you it's not. I will start off with the positives: Waterpark is excellent. Full breakfast buffet (although expensive $16/pp). Loft rooms are fun! Sweeping, rolling grounds give a nice touch with the surrounding mountains. From there it's all downhill. We booked our 1st trip Aug 2007 & were promised the... more

Management response from
crandall11, assistant general manager

Unfortunately this was a huge misunderstanding. We work very hard to make our guests feel welcome and comfortable. And we get many positive comments to that effect.

Save Review
5 of 5 stars
dianaducky 3 contributions
Bar Harbor, Maine
Feb 6, 2009 | Trip type: Family
0/1 found this review helpful

I stayed at the Red Jacket for 3 nights , a large group of family and friends gathered there to celebrate my friends' daughters 13th birthday. The rooms are recently renovated and very comfortable, bed linens and pillows good quality,and attractive modern furniture. We enjoyed the Kahuna Laguna all 3 days we were there, I loved the wave pool and... more

Management response from
crandall11, assistant general manager

Thank you very much for taking the time to respond. We enjoyed your group very much. The employees all commented how much fun you were. We are very happy that you enjoyed your stay with us and look forward to having you all back soon. Summertime in the White Mountains is a great experience. See you soon.

Travelers Who Viewed This Property Also Viewed
Location: North Conway, NH
$176*
Check Rates
Location: North Conway, NH
$213*
Check Rates
$207*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Best Western Red Jacket Mountain View Resort? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Best Western Red Jacket Mountain View Resort?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Best Western Red Jacket Mountain View Resort Also Known As