Friends booked this hotel and couldn't make it there through the blizzard last weekend. Owner refused to refund money. Definitely stay away from bad this bad service. From the reviews I've read, I'm kind of glad I didn't make it, seems gross. more
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Friends booked this hotel and couldn't make it there through the blizzard last weekend. Owner refused to refund money. Definitely stay away from bad this bad service. From the reviews I've read, I'm kind of glad I didn't make it, seems gross. more
Seriously gross... my boyfriend and I went up to North Conway for 1 night, planned it last minute so I couldn't find any other hotel available, so I booked this one. Luckily TJMax was across the street and I was able to buy new sheets and a blanket so that we can sleep. I have never done that before because... more
Just plain nasty and old, musty....dirty showers, dirty linens although I did see the linen truck come to pick up/drop off expensive definately never ever again more
Never go there! When we was on the road we check in the AAA book and we saw The Mont Washington Valey Inn. We decide to go there. When we arrive in the front desk, we saw a lot of boxes in the floor. We take the price for a normal 2 dbl beds room. In our trip, IT WAS... more
We have a very strict policy for people who smoke in non-smoking room, to respect our non-smoking guests. This particular guest booked a non-smoking room with us. He was charged for breaking this policy and smoking in a non-smoking room. This was to clean out the smoke odor from walls, furniture, drapery etc. Guest did'nt want to pay this fee,...
We have just returned from a 3-night stay at the Mount Washington Valley Inn. The location for avid North Conway outlet shoppers is excellent however the hotel has not been maintained as per the photos on the internet and in their existing flyer. The only reason we stayed was because our booking was non-refundable and at $113.99 / $149.99 per... more
I am sorry guest was disappointed, I wish guest would have mention this after first night, Guest stayed here 3 nights. we could have upgraded or move them to a diffrent room. The pictures on-line are correct, we don't have any bathroom pictures on-line. Our decoration in bathroom are yellow, it is not old but different style of interior decoratiion....
I stayed at the hotel on a very busy Saturday evening and thought that I would just be another customer to them. However, when I entered the office, I was greeted very professionally and was impressed with the attention I got, despite the other customers behind me and on the phone call. The room was excellent because of the new... more
Now I know why there was no on there during vacation week. I had to turn the heat up past 80 degrees to warm the room up. When we went to the continental breakfast we started laughing, then went to McDonalds. Two pillows on a king bed dosen cut it. TV got about 12 channels. Wireless internet worked good. Overall... more
Facility has seen better days. Room had musty smell, not overly clean (empty containers under bed). Overpriced. Web site portrays a better image than the real thing. Is close to shopping however better value for money at other establishments. Had there not been a $40. cancellation fee we would not have stayed the second night and would have travelled on... more
This "hotel" is an absolute pit. We checked in to our first room to find ripped curtains, stained carpets, rusted bathroom fixtures, and an overwhelming stench of cigarette smoke. We immediately went to the front desk and requested another room as it would have been impossible to try and ignore just the cigarette smell, never mind the rest. Our second... more
On a road trip, after a longs days driving took advantage of a saver voucher and this was first motel we came across in North Conway. What a mistake, room and hotel was tired, shabby, and did not look or smell clean. The carpets and smell in the hall area (we were in on the third floor in an annex)... more
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