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Comfort Inn & Suites North Conway

Certificate of Excellence
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2001 White Mountain Hwy, Route 16, North Conway, NH 03860
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Comfort Inn & Suites North Conway
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Comfort Inn & Suites North Conway
Comfort Inn & Suites North Conway
Comfort Inn & Suites North Conway
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462 reviews from our community

Traveler rating
    317
    114
    19
    6
    6
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193
167
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Hanover, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I rented this hotel at the last moment for myself and my 3 kids to go skiing for a weekend. When I arrived the person behind the counter was very nice and friendly. Which was great after a long drive. They told me when I checked in that they were really into customer service so if there was anything they... More 

Was this review helpful? Yes
Alissa C, Guest Relations Manager at Comfort Inn & Suites North Conway, responded to this review

Thank you so much for your fantastic review about our hotel. Your 5/5 rating has made the entire staff very proud. I know the front desk staff will be very pleased to read how much you appreciated their assistance with the broken glasses! I guess it is true that there is nothing duct tape can't fix! We look forward to... More 

Floral Park, New York
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel was what all the review said- Awesome from the moment we checked in till the moment we left, nothing but great vibes. All personnel were friendly, especially the people at the front desk!!!! and the chocolate chip cookies are awesome!! We will definitely stay at this location when we come back to North Conway. Loved it!!!!

Was this review helpful? Yes
Alissa C, Guest Relations Manager at Comfort Inn & Suites North Conway, responded to this review

Wow! What a wonderful review, we truly appreciate your business. I am so happy to hear that our staff and service not only met, but exceeded your needs and expectations. We look forward to welcoming you back to the hotel in the near future, and we will be sure to have a cookie waiting for you! Happy Spring! More 

Maine
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This motel looks great from the outside and, once inside, we were greeted by their very cordial staff. We found our room to be very clean, nicely decorated and quiet. The daily breakfast was always fresh with plenty of items to choose from and the staff ensured that the dining area was clean at all times. Shopping and a good... More 

Was this review helpful? Yes
Alissa C, Guest Relations Manager at Comfort Inn & Suites North Conway, responded to this review

Thank you so much for your fantastic review. We appreciate your 5/5 rating! Your comments regarding our breakfast staff made them very proud. We are working as fast as we can to get all of that snow off of the golf course! We look forward to having you as our guests again soon. More 

Maine
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The stay at Comfort Inn was incredible in every aspect except the noisy neighbors. Upon check in we experienced a grandmother, her daughter with her two young daughters (3 - 5 years old) who were loud and crying, fussing about everything and throwing themselves on the elevator floor. Their behavior did not change very much as they were lodged next... More 

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Was this review helpful? Yes
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review

Thank you for you visit to our hotel. I sincerely apologize for the inconvenience caused by the rude guests you experienced during your stay. I am sure that the Front Desk Agent would have spoken to them if they were made aware of the situation. I hope that you will consider a visit with us again so that we can... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I loved it there ! It was neat and clean, the breakfast was delicious BUT if your looking for a big pool with the kids it's not accommodating in that area but everything else was great. Everything you need is walking distance.

Was this review helpful? Yes
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review

It was our pleasure to serve you on your North Conway visit. Your compliments have made us very proud and we hope that you will visit us again soon! We do wish that our pool was just a bit larger. Maybe we will have an opportunity to enlarge the pool on our next major renovation. Thank you for your business... More 

East Hartford, Connecticut
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2015

This was a birthday splurge for myself and I loved staying here. The front desk staff was very friendly and helpful. The king size bed room I had was very nice and clean. All the amenities were up-to-date. The bed was very comfy and the blinds closed completely to block out any light. It was nice to have a separate... More 

Was this review helpful? Yes 1
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review

We are very pleased that you had your Birthday celebration with us. Thank you so much for your review. Your compliments have made us all very proud of our hotel and our services. We look forward to seeing you again soon! More 

Montreal, Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 6, 2015 via mobile

We stayed for 3 days at Comfort inn and Suites during Canadian Spring Break and we loved it. Beautiful fireplace when you enter the lobby. Friendly concierge service- shoutout to Bill and Patty who made our stay an enjoyable one. Clean, comfortable rooms; we stayed in a suite on the second floor with 2 queen beds. We enjoyed the indoor... More 

Was this review helpful? Yes 3
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review

Thank you for your wonderful review. It sounds like everyone had a terrific time while in North Conway. We are so pleased that you selected our hotel for this visit and we hope you will return again soon! Bill and Patty were very excited about your shout-out to them! Enjoy these last days of winter! More 

South Portland, Maine
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 1, 2015

I love this hotel! The front desk staff was so friendly and helpful. They upgraded my room, without my asking, so that I could be on the same floor as the other women that I was traveling with, so we had a nice living room to 'hang out' in~very thoughtful. In the evening there were a group of young families... More 

Was this review helpful? Yes
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review

Wow! What a wonderful review - Thank you so much! It is nice to be recognized as a family friendly hotel. We have some awesome families that have been coming to visit us for years. Enjoy your winter season, and we all hope to see you again soon. More 

North Andover, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 27, 2015

My family and I stayed here over February school vacation week. With myself, my husband, two teenage boys and a very active toddler, I was very concerned about personal space on this trip. We stayed in one of the suites and I have to say it worked out quite nicely. The extra living area was great if someone wanted to... More 

Was this review helpful? Yes
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review

Thank you for your wonderful review. It sounds like we met your family's needs and everyone had a great visit! We hope to see you again soon. Enjoy your winter season. You must come and visit us during the summer - when Pirate's Cove Adventure Golf opens - the gardens and waterfalls are awesome! Thanks, again, your business is very... More 

Maryland
Top Contributor
61 reviews 61 reviews
53 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 26, 2015

I have to say Comfort Inns have rarely been my first choice. I've seen some bad ones and read some bad reviews. So I've steered clear. But maybe Choice Hotels is turning things around because this Comfort was really excellent. The staff was friendly and helpful. The facility is clean and comfortable. We were on the first floor but still... More 

Was this review helpful? Yes 1
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review

Wow! Your perfect 5/5 scores and comments have made us very proud! We want to make you our regular guest. Our breakfast is always a work in progress and we rotate items each day. The egg patties are available on some days so that an easy breakfast sandwich can be made. Then another day we offer fluffy scrambled eggs. We... More 

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