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Extended Stay America - Nashua - Manchester

2.5 of 5
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2000 Southwood Drive, Nashua, NH 03603
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Extended Stay America - Nashua - Manchester
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Ranked #4 of 13 Hotels in Nashua
A recent review
4 of 5 stars Reviewed December 13, 2014
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95 Reviews from our TripAdvisor Community

Traveler rating
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    11
    2
    6
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23
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Nashua - Manchester
See the most recent reviews
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 13, 2014

Pros 1. Location 2. Breakfast ( even though the selections are very limited) 3. Not so expensive 4. Rooms are big 5.Friendly staff Con's 1. Little old 2. Can take some more cleaning. Stains in bathroom floor and bath tub Overall experience is Good

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

Thank you for taking the time to write a review of your experience. We are sorry to hear that your bathroom was not cleaned thoroughly; however, we are glad that you enjoyed your spacious room and our friendly staff. We will review your feedback with our housekeeping staff to ensure our rooms are properly cleaned moving forward. Thank you again... More 

Quebec
Top Contributor
51 reviews 51 reviews
51 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed October 27, 2014

Great deal on Priceline so wasn't expecting much. The place is OK. Dated furniture. Friendly and helpful staff. Wanted to watch the Bruins game on NBCSN but didn't have that channel in the room. Person at front desk told me where to find restaurants/bars to go watch the game. Fridge and microwave were useful. Limited breakfast options in the morning.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

Thank you for telling us about your experience. We are sorry to hear that you were unable to watch the Bruins game at our hotel and that our grab-and-go breakfast did not meet your expectations; however, we are glad that you received quality service and found us to be a great value. We will review your comments and look into... More 

Loveland, Colorado
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 26, 2014

I have stayed in many Extended Stay America (ESA) hotels and I know a good one when I see it. Very clean (for an ESA hotel), freshly refreshed rooms, friendly desk staff and not rock hard beds like most ESA. In truth, I am having a hard time finding any problem with this hotel. Maybe, that I paid a little... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

James - Thank you for your review of our hotel. We are so glad that we exceeded your expectations and that you thoroughly enjoyed your stay with us. Thank you again for your kind words. We hope to see you again soon. More 

Cleveland, Ohio
1 review
4 of 5 stars Reviewed September 25, 2014

We stayed for 2 nights over the weekend. Todd was the person who checked us in, he was very friendly and check in was easy. We had our 2 dogs and had to pay $50 a night to have them ($25 each), which is the common rate so it was expected and not a problem. It appeared much nicer than... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

Thank you for such a wonderful review. Hearing that Todd make your check in easy and that your stay was better than anticipated means so much to all of our staff. Due to feedback like yours, we have recently started placing our conditioning shampoo in each guest room. I am sorry this was not in place when you were our... More 

Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 29, 2014

This was a Priceline booking for a combination business/pleasure trip and a single night stay. The desk attendant was extremely professional, cordial and helpful, giving us a quick overview of the what the facility had to offer. The room was spacious and clean, with a very comfortable bed and linens, excellent internet and TV service, and nice kitchen amenities. As... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

Thank you for the fantastic review you wrote about your stay with us. It is great to hear that we were able to provide you with a great stay. I am glad that you enjoyed your comfortable room, your fully equipped kitchen and all the amenities we have to offer. We all work very hard to ensure each guest receives... More 

WASHINGTON
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 18, 2014

I wasn't sure what to expect with such a low price from Priceline Express Deal, but this place seemed to have just what I wanted or even more for a one-night stay before picking up family at MHT. The room was freezing when I went in, but that showed the air conditioning worked. The room had all the basics and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

Thank you for giving us a few minutes of your time and writing a wonderful review of your stay. I am glad to read that your room was to your liking, and that you found our staff to be efficient and speedy. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our... More 

West Islip, New York
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 31, 2014

We were at a friend's wedding and did not know the area. We took a chance and stayed here. After the wedding we went back to our room to discover our key didn't work. A young woman was in the hallway with her luggage and explained that the front desk had given her keys to OUR ROOM!!! She went in,... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

Thank you for taking the time to post a review of your experience with us. The situation with your key that you described is unacceptable, and I sincerely apologize for your experience. Please know that as this hotel's manager, I will be reviewing check-in procedures with my front desk staff to ensure that this does not happen. I really appreciate... More 

Dorval, Canada
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 25, 2014

This is the first time we booked using Hotwire and decided to take a chance for 1 night. We got a great deal on the room and it was ideal for what we wanted – one night on the way to our final destination. The room was clean, the bed comfortable and there was a kitchenette with dishes and cooking... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

Thank you for the wonderful review of your stay. I am pleased to hear that your room was clean and that you enjoyed our grab-and-go breakfast. I am glad to read that our hotel provided what you needed for your one night stay. The staff and I would like to thank you again for your review. We would love to... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2014

100 percent amazing o left in oct of 2013. I loved it good rates sweet staff friends I love this place. Great ac and nice comfy bed. Nice grab and go breakfast. Very nice clean. Great house keeping very nice and friendly.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

Timothy - I appreciate you taking the time to write a review of our hotel. I'm glad that we were able to provide you with a clean, comfortable stay. As well, it's great to hear that you enjoyed our friendly staff and our grab-and-go breakfast during your visit with us. I will be sure to share your kind remarks with... More 

Vermont
Top Contributor
66 reviews 66 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 25, 2013

I went out on a limb and bidded on a property on Hotwire and ended up at this location. This was perfect – it was right down the street from where I needed to be. This Extended Stay America location was real nice. These properties put a small kitchenette in a somewhat larger room. The kitchen part was very useful... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

Thank you for the fantastic review you have given Extended Stay America Nashua-Manchester. It brings a giant smile to my face hearing that my staff ensured your 100% satisfaction while with us. I do apologize the refrigerator was loud in your room and I will look into a resolution for this for the future. Still, I am glad your stay... More 

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