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Extended Stay America - Nashua - Manchester

2.5 of 5
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2000 Southwood Drive, Nashua, NH 03603
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Extended Stay America - Nashua - Manchester
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Ranked #5 of 13 Hotels in Nashua
A recent review
3 of 5 stars reviewed 5 days ago
Patricia D Burlington, Vermont, United States
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101 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Burlington, Vermont, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is an older property which would benefit from some updates. However, having said that, I have stayed here twice, because they allow pets, and have had no problems. Front desk people are cordial, and are very prompt to deliver to our room the requested dishes, etc. The grounds are quite nice for walking the dog and I would recommend... More 

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Providence, Rhode Island
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here as part of large group recently. This hotel is very clean and updated Parking is convenient. Front desk staff was extremely nice, Kitchen in every room, including a full size fridge which was convenient. Limited channels on the TV. No Disney channel, which didn't surprise me since this place doesn't necessarily cater to kids. They do have... More 

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Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We went on a a small weekend getaway and we weren't looking for anything too fancy and this hotel hit the spot. The room was clean had everything we needed. If it didn't, John , at the front desk made sure you had what you needed. The kitchen was very helpful. Only thing I would suggests is that if you... More 

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Nashua, New Hampshire
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed in Room 117and it was clean and updated. Everything worked well and the front Desk attendant John was very competent, friendly and very helpful. Just want to say thanks to the gang there for making my stay the most comfortable as it could be. The staff did there best always in all my requests. Thank you all very... More 

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Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

We are thrilled that you enjoyed your recent stay at our hotel. Thank you for sharing your comments with us. I truly appreciate your kind comments about friendly staff and their great customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel was clean. Front desk staff courteous. Coffee at Grab-n-Go was good. TV station choice limited - no Food Network, HGTV, no local NH news station/network affiliate. Grounds overall clean. Did not use kitchen facilities.

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Manager_11525, Manager at Extended Stay America - Nashua - Manchester, responded to this review

Thank You for taking time out of your day to rate our hotel. Thank you for the positive comments about the staff here at the hotel. I will be sure to pass them along to them. Also thank you for the positive comments of a clean hotel and the grounds of the property being clean as well. We do have... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Elevator is not safe. I expressed my concerns to the staff, with no response. The front desk is unstaffed 90% of the time. Bring your own coffee as IF there is any available when you want it, it's awful.

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Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

I am deeply sorry that you did not feel safe while using our hotel elevator. Please know the inspection is up to date and is posted in the elevator. I apologize this concern was not brought to my attention so I could address it with you. Coffee should be available at all breakfast hour times so I will address this... More 

Montpelier, Vermont
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 20, 2015

My family and I stayed here for two nights in early May. This was our first experience with an Extended Stay hotel. After checking in we were asked to determine which kitchen supplies would be needed for our stay. After choosing items, they were delivered to our room in a sealed sterilized plastic bag. So we knew they were clean... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

Thank you for taking the time to complete a review of your recent stay! I am so glad to hear that you enjoyed our fully equipped kitchens and our grab-and-go breakfast. I am thrilled we were able to provide you with a great experience during your stay with us. The staff and I would like to thank you again for... More 

Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 19, 2015

This hotel was average. The service was decent. The property was clean enough but smelled like animals and stale cigarette smoke. Any door I opened seemed to squeak terribly but they did shut and lock properly. The kitchenette had no small appliances, silverware, utensils, dishes, etc. Although you can request it all from the front desk. That may be a... More 

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Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

Thank you for taking the time to write a review of your recent stay with us. Please accept our apologies that your experience was not to our company’s high standards. The kitchen amenities are no longer kept in guest rooms so that our guests can have fresh and clean dishes customized to their needs. I apologize that our new dishware... More 

Nashua, New Hampshire
1 review
5 of 5 stars Reviewed May 7, 2015

My stay here has been phenomenal. My room is always clean. The entire staff has made me feel at home. I would recommend this hotel to anyone. It has a welcoming atmosphere. The outside is beautiful and well kept. I feel very safe here as a single woman

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

Thank you for the wonderful review of our property. I am thrilled you were pleased with our rooms, staff and welcoming atmosphere. It is great to know you had a comfortable stay! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

trenton, NJ, United States
1 review
5 of 5 stars Reviewed April 24, 2015

The hotel name Extended Stay is perfect for me. I am a business traveler that typically works for extended periods at locations away from home. This hotel has a friendly staff, rooms are always cleaned and any concerns or problems are quickly addressed. This hotel is about as close to a home away from home as I could ask for.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Nashua - Manchester, responded to this review

Thank you for such a wonderful review of your stay with us. I truly appreciate your comments regarding our staff and the excellent service they provided. I’m so pleased you had a great stay with us. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future More 

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