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Holiday Inn Express Hotel And Suites Merrimack

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4 Amherst Road, Merrimack, NH 03054
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Holiday Inn Express Hotel And Suites Merrimack
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Holiday Inn Express Hotel And Suites Merrimack
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166 reviews from our community

Traveler rating
    100
    57
    7
    0
    2
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55
50
4
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Acton, Massachusetts
Top Contributor
50 reviews 50 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night. Very clean and comfortable. Got an upgrade to a larger room. Outlet shopping is close by. Staff was very attentive. Actually stayed here in June of 2013, but did not write a review on Trip Advisor at that time. Nice place to stay.

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2 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

Don't know why the local police were called and in the lobby 3 different times in one weekend. Also, I overheard the front desk agent mention that she packed a weapon in case she was attacked. This didn't appear like a bad area of town but this was worrisome to hear. Room was very musty smelling. Maids were nice and... More 

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MHTHN, General Manager at Holiday Inn Express Hotel And Suites Merrimack, responded to this review

Dear Johna S., Thank you for choosing our hotel on your recent visit to Merrimack. It is our pleasure to serve you. Unfortunately the police were called once on Saturday night of the holiday weekend because one of my guests was in distress. I am sorry that this disturbed you. Our hotel is in a great location and we never... More 

Montreal, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Second time at this hotel but will go there again in the future. Usually if you go to the same place, that says it all, right? Well, hotel is nice, clean and very good breakfast considering value for money. Breakfast is included in the price and you’ll rarely, if ever, see beacon (or omelette) offered to you when breakfast is... More 

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MHTHN, General Manager at Holiday Inn Express Hotel And Suites Merrimack, responded to this review

Dear Vel0mane, Thank you for choosing our hotel on your recent visit to Merrimack. I am pleased you enjoyed your first experience so much that you came back. I agree with you our breakfast is exceptional and has a wide variety and yes we do serve bacon, and omelets! Please come back. Sincerely, John B. Rogers General Manager More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

HIE in Merrimack has become a second home due to work related travel since Nov-2014. I had initially tried 3 different hotels in the area and eventually became a fan of this location. I am not a demanding customer but I get easily turned off when express hotels don't do basic things well such as access to wifi, clean rooms,... More 

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MHTHN, General Manager at Holiday Inn Express Hotel And Suites Merrimack, responded to this review

Dear Te S, It was a pleasure serving you these last few months, you will be missed. Thank you for the compliments of the staff members. I am pleased they exceeded your expectations. As always if you are in the area please stop by and stay with us again. Sincerely, John B. Rogers General Manager More 

Palm Bay, Florida
Top Contributor
459 reviews 459 reviews
54 hotel reviews
191 helpful votes 191 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent five nights at the Holiday Inn Express and recommend it very highly. The rooms are clean and comfortable. The bed is great for sleeping. WiFi is fast and free and the TV is high definition. They provide a complimentary breakfast that is much better than many hotels. The hotel is quiet although it is conveniently located next to... More 

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MHTHN, General Manager at Holiday Inn Express Hotel And Suites Merrimack, responded to this review

Dear JackofPBFL, Thank you for sharing your experience on Tripadvisor. It was our pleasure to serve you. Thank you for the compliments of Kay. She does a great job, she is one of our superstars, thank you for recognizing her, Thank you for the five star rating. Please come back. Sincerely, John B. Rogers General Manager More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a fiasco with a booking at another property down the street that we decided to cancel, we were left to figure out where to stay that night. We discovered this hotel just down the street and it will be our new go-to place when we are in the area. The man and woman working in the lobby that night... More 

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MHTHN, General Manager at Holiday Inn Express Hotel And Suites Merrimack, responded to this review

Dear keriqueen, Thank you for sharing your experience on our Tripadvisor site. I am pleased you found our hotel clean and the staff members friendly. I am happy that we will be your new place to go when you are in the area. Thank you for the five star review. Please come back! Sincerely, John B. Rogers General Manager More 

Connecticut
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here on Valentine's Eve. The room was very clean and the beds and pillows were super comfortable. Wish I knew the brand, love to get them at home. Unfortunately, we had to leave early because of a blizzard that was coming in and cut our weekend a day short. Will be back next year because our dog club has... More 

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MHTHN, General Manager at Holiday Inn Express Hotel And Suites Merrimack, responded to this review

Dear wizard122, Thank you for sharing your experience on our Tripadvisor site. I am pleased you enjoyed your Valentine festivities at our hotel. The housekeeping staff works diligently to be sure they provide you with a room that's clean and of the highest quality standards. Thank you for the five star rating, please come back! Sincerely, John B. Rogers General... More 

Rio de Janeiro, RJ
Top Contributor
75 reviews 75 reviews
70 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I only do not give 5 stars because i am ihg member and not had no difference between another guests that is no member. Well if i member and have a status in the IHG i only wish that i have somethink different like an upgrade or something else. The hotel is wonderful...Confortable , excelent breakfast but very late on... More 

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MHTHN, General Manager at Holiday Inn Express Hotel And Suites Merrimack, responded to this review

Dear jorgeotavio, Thank you for sharing your experience on our Tripadvisor site. It is our pleasure to serve you. As an IHG rewards member we appreciate your loyalty. IHG rewards is the worlds most popular hotel rewards program. As a member you are entitled to late check outs and early arrival plus your points can be used to purchase gift... More 

Fleet, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 18, 2015

We stayed here on the last two nights of our holiday as it is near the shopping outlet in Merrimack. It was quite clear that this seems to be one of the popular hotel for that purpose. We had a room which was just behind the reception. I have to say we had no complain in terms of noise. The... More 

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MHTHN, General Manager at Holiday Inn Express Hotel And Suites Merrimack, responded to this review

Dear RACRACBEEP, Thank you for choosing our hotel on your recent stop over in Merrimack. I am pleased you were able to enjoy the Merrimack Premium Outlets. Being the closest hotel we do have numerous travelers staying with us and shopping there. Next time you stay ask the front desk about any coupons that may be available for some of... More 

Alamo, California
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 12, 2015

We had a sudden death in the family and stayed at this Holiday Inn Express for a week. After the funeral we had the sad and exhausting job of clearing out a house. I have to say the staff was great and very professional but I have to give five stars to Amanda who worked the desk until 11. She... More 

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MHTHN, General Manager at Holiday Inn Express Hotel And Suites Merrimack, responded to this review

Dear Marianne S, Thank you for choosing our hotel on your recent visit to Merrimack, My condolences to you and your family during your difficult time. I am pleased Amanda took care of you in superior fashion. She is one of our newest staff members and she is quickly a rising star! Thank you for the five star review, please... More 

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