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Quality Inn

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55 John Devine Drive, Manchester, NH 03103 (Formerly Four Points by Sheraton)
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186 reviews from our community

Traveler rating
    49
    61
    47
    18
    11
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49
40
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41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, New Hampshire
Top Contributor
91 reviews 91 reviews
47 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here the night it converted to a Quality. I've stayed here often under the old brand, so know the staff -excellent and very friendly. Most are staying on as Quality. Breakfast bar was pretty disappointing. Bland looking precooked "egg omelette". Some Danish. Styrofoam coffee cups, etc. typical Quality Inn. The hotel has a shuttle, but it is a... More 

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San Francisco Bay Area
Top Contributor
123 reviews 123 reviews
123 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is just so-so; unfortunately, it doesn't live up to the Sheraton name. The place has an old, dusty smell throughout, like a heater that's just been turned on for winter (only it was late spring). It's in a decent location, near many stores and restaurants, and not far off the highway. The staff was very friendly and eager... More 

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2 reviews
4 of 5 stars Reviewed April 15, 2015

The rooms were clean and offered average to above average amenities in the room. The Internet and breakfast was included in the room rate. The hotel is located near the airport and can take only 10 minutes when the traffic is light. I recommend the hotel for business as well as leisure travelers who are here for a short stay.

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Megan L, Starwood Hotels at Quality Inn, responded to this review

Dear Dineshkumar D, Thank you for your review. We’re pleased to hear you liked our clean and comfortable guest accommodations just a short drive from the Manchester Airport gates. We appreciate your recommendation, and hope to see you again soon. Take care More 

Intervale, NH 03845
Top Contributor
70 reviews 70 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 4, 2015

My wife and I chose the Sheraton because of its location near to the airport in Manchester. We had an early morning flight to Las Vegas, and we needed a hotel close to the airport. The Four Points Sheraton is an older hotel. There are several restaurants within easy walking distance. The staff was hospitable and professional, and they assisted... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 22, 2015

We came to NH for an expo and we were given a free night's stay through the company. I am glad that it was free! We were upgraded to a 'preferred customer' King Premium Room due to the fact that they could not accommodate us for 2 nights unless we changed rooms, which did not work for our schedule. The... More 

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Megan L, Starwood Hotels at Quality Inn, responded to this review

Dear Carrie V, We sincerely regret to hear of your poor experience while staying at our hotel because it’s always our team’s top priority to provide an outstanding guest experience. Please rest assured that your comments in regard to the condition of your room and shuttle service have been immediately addressed and property handled to ensure this does not occur... More 

Travelers are raving about these Manchester hotels

1 review
2 of 5 stars Reviewed March 21, 2015

Room has no place to unpack clothes. No drawers, a small closer without any shelves. The closet is tiny and also stores the ironing board at an angle leaving no room for clothes. Non smoking room was apparently a smoking room that they just removed the ashtrays from. Strong smell of smoke. Not worth the price.

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Megan L, Starwood Hotels at Quality Inn, responded to this review

Dear ScottPitta, We regret to hear you were disappointed with your stay, and are alarmed by your comments as our hotel is 100% smoke free. Our General Manager, Shane McGuire, would like the opportunity to personally amend your experience. Should you like, contact him directly at smcguire@shieldhotels.com to further discuss your stay. Thank you for taking the time to share... More 

boston
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed March 7, 2015 via mobile

I booked this hotel using hotwire as I was traveling to the area to see my daughter's friend dancing the dance competition down the road. Based on the other reviews that I read I expected to receive very nice service from the staff and expected rooms to be perhaps a little dated. I did receive excellent service from the staff…... More 

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Megan L, Starwood Hotels at Quality Inn, responded to this review

Dear intowntraveller, We’re thrilled to hear our friendly team made your visit memorable and that you loved staying at our hotel. Thank you for taking the time to share with us, and we hope to see you again. All the best More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 24, 2015

Decent but older hotel. Room was nice with good temp control, really good bed. Bath was a bit small but nice and clean. Great shower. Biz Ctr was very convenient and Internet connections were fast. Downside was the restaurant. Very limited menu, mostly a lunch type menu. I had salads which were good, but would have ordered a steak or... More 

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Springvale, Maine
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 14, 2015

Convenient place to stay if you need to be close by the airport. Very clean and the staff, very nice and pleasant. We choose that motel, for the pool and the restaurant. The pool was being fixed and the restaurant was not at all what the website described. At the restaurant, they told us that they had just change their... More 

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Megan L, Starwood Hotels at Quality Inn, responded to this review

Dear Josee L, While we are thrilled to hear you loved our location and friendly team, we regret you were not fully satisfied with your stay. We are very sorry to disappoint you and will share your comments with our team so we may improve our services. Thank you for your review, and we hope you will consider staying with... More 

New Ipswich, New Hampshire
1 review
5 of 5 stars Reviewed February 9, 2015

We did not end up spending the night. Our flight from Manchester was canceled after we checked in! Cannot say enough good things about front desk and GM Shane Mcguire. Shane went out of his way to help find us a flight and when we did ....our new flight left from Boston! So Shane proceeded to cancel Manchester and get... More 

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