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Four Points by Sheraton Manchester Airport

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55 John Devine Drive, Manchester, NH 03103
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Four Points by Sheraton Manchester Airport
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Four Points by Sheraton Manchester Airport
Four Points by Sheraton Manchester Airport
Four Points by Sheraton Manchester Airport
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182 reviews from our community

Traveler rating
    49
    59
    45
    18
    11
See reviews for
48
39
20
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (182)
  • Mar-May only
    (33)
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    (59)
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  • Dec-Feb only
    (34)
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We came to NH for an expo and we were given a free night's stay through the company. I am glad that it was free! We were upgraded to a 'preferred customer' King Premium Room due to the fact that they could not accommodate us for 2 nights unless we changed rooms, which did not work for our schedule. The... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Manchester Airport, responded to this review

Dear Carrie V, We sincerely regret to hear of your poor experience while staying at our hotel because it’s always our team’s top priority to provide an outstanding guest experience. Please rest assured that your comments in regard to the condition of your room and shuttle service have been immediately addressed and property handled to ensure this does not occur... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Room has no place to unpack clothes. No drawers, a small closer without any shelves. The closet is tiny and also stores the ironing board at an angle leaving no room for clothes. Non smoking room was apparently a smoking room that they just removed the ashtrays from. Strong smell of smoke. Not worth the price.

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Manchester Airport, responded to this review

Dear ScottPitta, We regret to hear you were disappointed with your stay, and are alarmed by your comments as our hotel is 100% smoke free. Our General Manager, Shane McGuire, would like the opportunity to personally amend your experience. Should you like, contact him directly at smcguire@shieldhotels.com to further discuss your stay. Thank you for taking the time to share... More 

boston
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I booked this hotel using hotwire as I was traveling to the area to see my daughter's friend dancing the dance competition down the road. Based on the other reviews that I read I expected to receive very nice service from the staff and expected rooms to be perhaps a little dated. I did receive excellent service from the staff…... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Decent but older hotel. Room was nice with good temp control, really good bed. Bath was a bit small but nice and clean. Great shower. Biz Ctr was very convenient and Internet connections were fast. Downside was the restaurant. Very limited menu, mostly a lunch type menu. I had salads which were good, but would have ordered a steak or... More 

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Springvale, Maine
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 14, 2015

Convenient place to stay if you need to be close by the airport. Very clean and the staff, very nice and pleasant. We choose that motel, for the pool and the restaurant. The pool was being fixed and the restaurant was not at all what the website described. At the restaurant, they told us that they had just change their... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Manchester Airport, responded to this review

Dear Josee L, While we are thrilled to hear you loved our location and friendly team, we regret you were not fully satisfied with your stay. We are very sorry to disappoint you and will share your comments with our team so we may improve our services. Thank you for your review, and we hope you will consider staying with... More 

New Ipswich, New Hampshire
1 review
5 of 5 stars Reviewed February 9, 2015

We did not end up spending the night. Our flight from Manchester was canceled after we checked in! Cannot say enough good things about front desk and GM Shane Mcguire. Shane went out of his way to help find us a flight and when we did ....our new flight left from Boston! So Shane proceeded to cancel Manchester and get... More 

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Meriden
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 25, 2015

I stayed at this hotel 2 nites - 3 days. The staff was SUPERIOR. From the front desk - to the housekeeping staff. Friendly - curteous, professional..... I was very impressed. I spent Friday night at the bar for an appetizer and drinks and was totally impressed with Nicki (Nicole), the bartender. Drinks were to perfection and priced right! She... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Manchester Airport, responded to this review

Dear Cheryl/Mike T, Thank you for taking the time to share your review with us. We’re delighted to hear you love our hotel and enjoyed your stay. Our team strives to provide a great experience to our guests, so it’s our pleasure to make your stay memorable and will share your kind comments with our team. Thanks again, and we... More 

Senior Contributor
23 reviews 23 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 2, 2015

I was very impressed with this hotel, it was clean, service was great, the front desk manager was very friendly and talkative to us. Easy access on and off highway. There were resturants within walking distance.

Was this review helpful? Yes
South East Mass.
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 9, 2014

First the good news. All of the staff interaction was great. Now on to everything else. I booked through Priceline to get a 3* hotel at a good price. This was anything but a 3* hotel. By my rating, I would be generous giving 2*s. We got to our room and found that neither of the two lights by the... More 

Was this review helpful? Yes 2
Megan L, Starwood Hotels at Four Points by Sheraton Manchester Airport, responded to this review

Dear Dining_Ken, We are very sorry for your poor experience at our hotel. It certainly sounds like we got your stay wrong from the start, and we sincerely apologize for the complications you encountered with both of your guest rooms. Please rest assured that we have immediately addressed your comments with both housekeeping and engineering to ensure that we are... More 

Dennis, Massachusetts
Top Contributor
55 reviews 55 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 2, 2014

I was a walk in who made a mistake of making a reservation at the Holiday Inn across the street only to be left high and dry on Thanksgiving night. The Four Points was the hotel that provided us with a warm wonderful room, accepted my dog and reduced my rate after hearing about my story. You will see my... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Manchester Airport, responded to this review

Dear Ed J, Thank you for your very kind review. We’re delighted you had a great experience while staying with us and your furry friend too. We appreciate you taking the time to share your experience with us, and we look forward to hosting you again soon. All the best. More 

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