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Holiday Inn Manchester Airport

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2280 Brown Ave, Manchester, NH 03103
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Holiday Inn Manchester Airport
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Holiday Inn Manchester Airport
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227 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Top Contributor
90 reviews 90 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Everyone was very friendly from the Front Desk Staff to the Airport Shuttle Drivers. The room was nice and dark for good sleep along with a comfortable bed and pillows. If you are a TV person there are a ton of channels offered. The wifi connection was fast in my room on the fourth floor. The restaurant attached is called... More 

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Manchester, New Hampshire
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 14, 2015

An early April visit to this hotel. Came down from Vermont to stay overnight and catch a flight early morning. Bought their park/fly package. Check-in was quick and easy, and the room was clean and warm. Nice having the diner there too. We had scheduled a 5am shuttle. We came down on the elevator at precisely 4:57am. When the doors... More 

Was this review helpful? Yes 2
Angela T, Guest Experience Champion at Holiday Inn Manchester Airport, responded to this review

I want to thank you for your honest review of our property, while we love seeing great reviews, it is important to take into account things that may need to change to better our guest service as well. It seems as though other than your encounter the morning of your departure, everything was well, and I am so glad about... More 

Burlington, Vermont
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 25, 2015

Stayed overnight for an early morning flight out. Excellent service from front desk. Clean, quiet and comfortable room. Really enjoyed the casual comfort food at the diner and bar and service was great. Diner was fun and we left happy and full. Will stay anytime I use this airport.

Was this review helpful? Yes 1
Angela T, Guest Experience Champion at Holiday Inn Manchester Airport, responded to this review

Thank you for your review of the Holiday Inn Manchester Airport! Our Park Stay and Go package is an easy way to jump start your trip efficiently by allowing you to park your personal vehicle with us while you travel. Whether you’re away from Manchester for 3 days or 14, we've got you covered. So glad that you enjoyed all... More 

Cape Elizabeth, Maine
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 18, 2015

Stayed here last weekend for a hockey tournament, with a ton of other hockey groups and families. Despite our loud and obnoxious kids using the pool and conference rooms to play, unwind, the staff was gracious, kind and helpful in all ways possible. Rooms were fine for size, comfortable, and very clean. The housekeeping staff was unfailingly polite and pleasant.... More 

Was this review helpful? Yes 1
Angela T, Guest Experience Champion at Holiday Inn Manchester Airport, responded to this review

We are very happy to have hockey families like yours stay with us! A combination of children and families mixed with non tournament related guests can always pose to be a challenge. It is our goal in every situation to always maintain the high quality of service that we strive to offer. Thanks to your review, we now know that... More 

Lancaster County, PA
Top Contributor
115 reviews 115 reviews
88 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed February 17, 2015

Might Return The positives were that: 1. The rates in June were reasonable. 2. The B&B rate gets you a good breakfast at the adjacent Airport Diner. 3. You are conveniently within a couple of miles of the airport. 4. There is a complimentary shuttle to the airport. 5. Front desk personnel were friendly. The minor negatives were: 1. Even... More 

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Angela T, Guest Experience Champion at Holiday Inn Manchester Airport, responded to this review

Hello, thank you for your review! So glad to get feedback on the positives as well as negatives you have found with our property. The summer months are our busiest time of the year, so with that said, I'm very pleased you found your stay with us to be a mostly positive one. As you stayed with us some time... More 

vermont
Top Contributor
199 reviews 199 reviews
43 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed February 14, 2015

Excellent hotel, quiet, great that the Common Man Diner is attached so you can get a meal without driving to town or risking crossing highway to McDonalds. Fresh Fruit. Only problem was we did not get a wake up call that we had requested so did not have time to eat breakfast in the diner which we had so been... More 

Was this review helpful? Yes 1
Angela T, Guest Experience Champion at Holiday Inn Manchester Airport, responded to this review

Thank you for your feedback, I am so sorry that you didn't get to experience the Airport Diner, wake up calls for our guest is one of the many services that we offer, and a very important one as well. The fact that you did not receive it is very disappointing. We are constantly working on training our staff to... More 

Cora, Wyoming, United States
2 reviews
5 of 5 stars Reviewed February 4, 2015

Great place! Management is exceptional! Right by the airport. Staff was great! We would stay here again. If you are a diner type they have a wonderful old fashioned diner. As I said, the management and staff are just wonderful!!!

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Angela T, Guest Experience Champion at Holiday Inn Manchester Airport, responded to this review

Hi there! Thank you so much for your feedback, the staff was delighted to be noticed and so highly recommended! We do offer packages that include a full, hot breakfast at the Airport Diner attached to us, remember to ask for it next time your booking! It is because of you; our loyal, honored guests, that we strive so hard... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 12, 2014

booked a park and fly package nice hotel, clean room. had an early morning flight signed up for shuttle. showed up early morning on time. had to load all our bags in the van because the driver was elderly and could not handle luggage. had to offload my bags also, as did everyone else. very poor service. never come back.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Manchester Airport, responded to this review

Dear tony p, Thank you for your review regarding your recent stay at Holiday Inn Manchester Airport. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and... More 

Naples, Florida
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 4, 2014

If you need a room for a customer who needs accomodation, then you need to read this and be informed. According to the check out clerk, if you did not receive the handicap services you needed, it is your fault for not asking for those services. Seriously? I accompanied a couple , both needing help to this hotel. My room... More 

Was this review helpful? Yes 2
HI_DOS, General Manager at Holiday Inn Manchester Airport, responded to this review

Thank you for your feedback. On behalf of our Guest Service Representatives, I am incredibly sorry that we made you feel responsible for having not received your necessary accommodations. Our property does feature two types of handicap accessible accommodations and a detailed description of their amenities can be located on www.ihg.com. I cannot apologize enough for failing to describe these... More 

Tiverton, Rhode Island
Top Contributor
184 reviews 184 reviews
35 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed November 6, 2014

The Holiday Inn is an easy location to access if coming from the freeway or airport. Short drive to downtown as well as the main arteries to reach Concord, Vermont, and Maine. Close to restaurants as well. We arrived on Halloween and went to a hockey game on November first. This location made our visit to Manchester complete.

Was this review helpful? Yes
Angela T, Guest Experience Champion at Holiday Inn Manchester Airport, responded to this review

Thank you for staying with us here at Holiday Inn Manchester Airport. Located right off interstate 293, and 1.3 miles from the Manchester Airport, we make it easy to get to your southern NH destination! We take pride offering convenient accommodations, whether you are traveling for business or simply to try some of the amazing restaurants downtown, less than 5... More 

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