Very friendly and knowledgeable staff. Clean lobby and dining area (with an attentive breakfast staff!) Room was clean and comfortable. Fairly new hotel with easy access. Would recommend this to anyone staying in the Manchester area.
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The whole staff is extremely friendly, personable and courteous. Management go out of there way to help you. The rooms are clean and up to date and they also put out a nice spread of food on Wednesday nights, called management appreciation. I travel a lot and will be coming back here for my next stay!
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My colleagues and I are in the consulting business and travel all over the nation all year round. Having been in the New England area for over two years and after trying out various hotels in the area, we came to this Holiday Inn location a little over a year ago and have stayed here since. The whole staff is...
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Thanks for noticing how much our guests mean to us! We certainty appreciate the time you took to share your comments about our hotel. We look forward to seeing you soon!
Kenneth Tarara
General Manager
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Previously had some bad experiences at this hotel, I thought I would give it one more chance, and I am glad I did!
I had stayed at this hotel several times over the last three years. The last few times I stayed, it had been terrible. Cigarette smoke and marijuana smoke all throughout the hotel, children playing in the hallways...
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Thank you so much for taking the time to share your positive thoughts and comments. My team and I have worked very hard to change the property, and I am glad you were able to see the change. We have spent a lot of money on the physical part of the hotel but also the team, to make sure we...
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A great place to stay - especially if you are having an early flight at the Manchester NH airport - the Park and Fly is so convenient, and the hotel shuttle will take you just about anywhere in the general area. The front desk personnel brings top notch service that you would expect in more expensive hotels - we will...
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Thank you so much for taking your time to share your experience during your stay at our hotel. We appreciate your kind words about the hotel and level of service we strive to exceed. Thank you, and we look forward to your return!
Kenneth Tarara
General Manager
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Nice and clean property located right next to the Mall of New Hampshire and right off the interstate. Price was reasonable and room was spacious and clean. Only complaint was the mattresses were too soft. Hallway noise was not too bad, we asked for a quiet room so this probably helped. Complimentary breakfast was good and the dining area was...
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Thank you for your kind words about our hotel. I am glad you were able to enjoy our free hot breakfast and great service. We work very hard to meet and exceed the expectations of our guests. Thank you for also letting us know about your sleep experience, I would encourage you to reach out to me regarding the room...
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This hotel is rapidly becoming my favorite hotel. I enjoyed one of the jacuzzi suites, complete with fireplace. After a long day of traveling, that jacuzzi was great. Hotel pickup was waiting for me on arrival (called from baggage), which I don't think has ever happened to me before! Front desk staff was courteous and greeted me on arrival like...
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Reviewed October 24, 2010
Reviewed July 5, 2011
We are glad to hear you recognize our hotel as a growing favorite! I certainty appreciate the time you spent to share your experience about the hotel. We look forward to serving you when you come back to your home in Manchester!
Kenneth Tarara
General Manager
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We had a marvelous stay in Manchester at the Holiday Inn Express & Suites. Wonderful interiors, very good service and an excellent night sleep too. Mark gave us a great recommendation for a local restaurant that was kid friendly. Very reasonably priced too for a city hotel. My only qualm was there wasn't much to do in the area since...
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Thank you so much for noticing the large renovation we have undergone. From Carpets, TV's, Bedding, and many other upgrades we are proud of our product, and World Class Service! I am glad you had an opportunity to take advantage of the Wii that is complimentary for guests, another added bonus. I will share with Mark your kind words, and...
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The title says it all... This hotel has paper thin walls and hammocks for beds.
I was awakened by the couple next door at 1:00AM - they had just come in and were only talking (no tv... no loud music), but I could hear and understand every word. The talking soon turned to frolic which ended quickly but resumed again...
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Thank you for your feedback in regards to your stay with us. We apologize for not meeting your expectations. Since your comments are noise we would like you to contact us regarding which room you were in so we can appropriate action to correct the issue. We take comments and suggestions from our guests very seriously as they help us...
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nice management team , excellent continental breakfast and clean rooms . all i could ask for in a moderately priced hotel. would visit again.
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I am glad to hear you enjoyed our property. Thank you for taking time to share your sentiments. We look forward to seeing you soon!
Kenneth Tarara
General Manager
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