We stayed in Streamside building, second floor, 2BR unit. The room looked to be recently remodeled with new bedding and mattresses, and flat-screen TVs. The gas fireplace was a nice touch. We loved the room and there was plenty of space for 5 people, especially with 2 full bathrooms. Everything was clean and staff was really helpful, particularly John at... More

You'll notice, while reading through these reviews, that many are very contradictory. That's because different buildings at this resort run the gamut from very nice to seedy at best. There are 4other buildings, 2 of them attached, that are so shabby and outdated that you'll think you've stepped into a bad 80's movie. While the management trumpets 'improvements' they've made,... More

We stayed in a large 2 bedroom 2 bath unit. Very clean with daily rubbish removal and fresh towels. Fully equipped kitchen with dishwasher. "Guest" bathroom also had direct access from the 2nd bedroom which is a nice privacy feature. We were on the top floor and the unit was very warm. We never turned on the heat and we... More

Great room for the rate. Very clean. Plenty of space. Updated kitchen and newly painted interior. Great for families. Bus shuttle to loon is fabulous More

Stayed for 2 nights to ski Loon for 3 days during Mass February vacation. Very clean place. Plenty of room in a one bedroom for 4 people. I used the workout room which was great. Very close to the mountain. One of the kids left gloves behind in the room but there was no stress as I was able to... More

pollard brook is my favorite place to travel.i have been to many places in my life and by far this is my favorite. it does not feel like a hotel, it feels like a home. the rooms are great. bathrooms up to date, great closet space for the skiing neciseties. the fire place in the family room gives us an... More

Although we were told this is a 5 star accommodation-it's not. 3 star at best. Everything looks like a blast from the past-it really needs updating. The furniture, the beat up coffee table. The inexpensive kitchen electronics, dishes and total set up left us very underwhelmed! the bathrooms really need updating! we are talking small round bowls people! yes, laugh... More

wonderfull people,wonderfull staff,nice rooms,many offers,best regards to Erik! Birgit & Zaly, Israel. More

This resort has enormous potential. It looks great from the outside, but once you get inside the units, they show signs of not aging well. Scuffs on walls, tired furnishings and cheap fixtures (lamps, tables etc.) don't bode well for a resort in such a remarkable setting. Our unit had no garbage disposal in the sink & even lacked a... More