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Baymont Inn & Suites West Lebanon

2.0 of 5
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45 Airport Rd, Lebanon, NH 03784 (Formerly Airport Economy Inn)
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Baymont Inn & Suites West Lebanon
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Ranked #5 of 7 Hotels in Lebanon
A recent review
3 of 5 stars Reviewed March 9, 2015
jayles3537 Ekron, Kentucky
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304 reviews from our community

Traveler rating
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    91
    39
    33
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116
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (304)
  • Mar-May only
    (52)
  • Jun-Aug only
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There are newer reviews for Baymont Inn & Suites West Lebanon
See the most recent reviews
Derby
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 14, 2015

stayed in room 217(thought was renovated-not!!! dirty parking lot +cig butts on each side of entry door. this room was old and dated

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Jeff P, We appreciate your feedback, and do take all feedback seriously. We have noted the issues you have brought up, and making sure to fix them ASAP. Thanks GM More 

Travelers are raving about these Lebanon hotels

Salinas, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 1, 2015

This hotel is just the very basic. It fulfilled our need as a warm place to stay while visiting family. The room was clean and comfortable. The breakfast offered in the morning was fine. Other amenities such as USA Today, warm cookies, and pop corn were much appreciated. The public areas are worn, and not the cleanest, but the front... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Jill S, We appreciate your mentioning a whole list of positive factors at our hotel including cleanliness, comfort, good breakfast and the popcorn in the lobby. We hope to get a better overall rating from you on your next visit with us. Regards GM More 

Massachusetts
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 1, 2015

If you like smokey, dirty, unkept places this is the spot for you! The pictures are not accurate. We could not stay and pleaded with Orbitz for a refund which they gave us. Spend the extra $30 and cross the river to White River Junction, plenty of hotel choices there.

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear travelallthetime2010, We take all feedback seriously, and are looking into the issues you have brought up. We are working on fixing them. Regards GM More 

A TripAdvisor Member
1 of 5 stars Reviewed February 19, 2015

Owner doesn't want to spend any money to improve living conditions at this place. Breakfast items are old I would not recommend this place to anyone.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Guest, We rarely get a review like this one. We apologize for the inconvenience you had during your stay with us. Regards GM More 

Jamison
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2015

this hotel serves your needs. It is clean, staff is friendly, there are no frills but it has everything anyone needs for a weekend stay. It could use some updates in terms of furniture and the addition of flat screen tvs would give them a better rating.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Susan Z, We are actually working on all the updates you have mentioned, and you will be pleasantly surprised on your next visit here. Thank you for sharing your thoughts and staying with us. Regards GM More 

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Amenities