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Baymont Inn & Suites West Lebanon

2.0 of 5
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45 Airport Rd, Lebanon, NH 03784 (Formerly Airport Economy Inn)
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1 room 1 guest
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Baymont Inn & Suites West Lebanon
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334 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • Portuguese first
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New Hampshire
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The front desk staff were pleasant and helpful but this hotel could use a little sprucing up. I paid $117. + tax for one night. As another TripAdvisor reviewer wrote the price should have been $99. or less before tax. The hotel is a little dated and the breakfast was lacking compared to other hotels that I have stayed at.... More 

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Tom G, Thank you for staying with us and for your feedback. We have noted your valid concerns about the do not disturb sign, and are addressing the issue with our housekeeping staff as we speak. Regards GM More 

West Warwick, Rhode Island
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

Our room was clean and we didn't have any problems during our one-night stay. Hotel is definitely rundown (ripped desk chair, carpet, sink was rusty, faded wallpaper, etc.) but was ok for what it is. We were nervous about a smoke smell, etc. because of other reviews but had no problems whatsoever.

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Erininlights, We sincerely appreciate your kind review. We are glad you found the hotel comfortable and clean. The reason you did not find any of the problems mentioned in previous reviews is because we pay serious attention to all feedback, and fix the issues mentioned right away. Regards GM More 

Travelers are raving about these Lebanon hotels

North Attleboro, Massachusetts
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Nice staff. Pool in very good condition. Rooms clean and above average. Nice breakfast. I would let the staff know, that a smoking section should be established away from the front of the entry way bench. No guests were smoking ONLY staff personell

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Raymond S, Thank you for your gracious review. We have noted your comment about the staff and are taking steps to implement your advice. It is a very valid point that can be addressed right away. Regards GM More 

Rutland, Vermont
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel was ok but over priced for what they offer and off season. I'd stay there more if it was $99 or less. I rated a 3 because of a bathroom issue.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear guest, We have pinpointed and identified the bathroom issue you have noted in your feedback. We hope you stay with us again and see for yourself that we take all feedback seriously and take action on it right away. Regards GM More 

Lebanon, New Hampshire
1 review
2 of 5 stars Reviewed 2 weeks ago

This Baymont is way below many of the others in which we have stayed. Highlights were the tolet seat that had all the finish scrubbed off to a gray color underneath and the dead flys by the window in the breakfast room. There were many other problems as well.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear guest, Thank your for your feedback. We appreciate your business. GM More 

Farmington
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Clean. Wall paper in bathroom was peeling. No fresh fruit or whole yogurt at the breakfast. Too many fake flowers in the décor. Pool opened too late for a morning dip before we had to check out. Employees were smoking right outside the front door!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Karen N, We appreciate your feedback and your business. thank you for staying with us, we are addressing the issues you have pointed out in your thoughtful review. Regards GM More 

Alexandria, Virginia
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The property felt dated and not fully clean. The TV was a relic of the 1990s, as were the desk chairs. First one was broken and the second wasn't much better. Carpets seemed unclean. For the price, not nearly worth it.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear thomaso274, We appreciate your business and your feedback. Thank you for taking the time to share your thoughts. Thank you GM More 

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