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Baymont Inn & Suites West Lebanon

2.0 of 5
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45 Airport Rd, Lebanon, NH 03784 (Formerly Airport Economy Inn)
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Baymont Inn & Suites West Lebanon
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Ranked #6 of 7 Hotels in Lebanon
A recent review
3 of 5 stars reviewed 5 days ago
REBECCA W PEDRO
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323 Reviews from our TripAdvisor Community

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Traveler rating
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124
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (323)
  • Mar-May only
    (54)
  • Jun-Aug only
    (110)
  • Sep-Nov only
    (114)
  • Dec-Feb only
    (45)
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PEDRO
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

The inn was located conveniently close to the interstate, but in a pleasant wooded area. The room was clean and comfortable. Our only complaints were that the cot for our son was not in the room when we arrived, and the refrigerator wasn't reliable.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear guest, We are glad you enjoyed our location just of the interstate in a pleasant wooded area. We normally put in extra cots after the guest has arrived as a normal procedure. But we have noted your feedback, and will make sure we will have the cot in the room when you come in next time. Regards GM More 

Lancaster, NH
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Very convenient location near shopping in West Lebanon. Hotel is somewhat frayed, but better than expected for the price. Room was clean and quiet, internet worked fine, staff was helpful. A few minor issues: - TV was an ancient CRT, not flatscreen. - And the HBO guide was months old. - No "Do Not Disturb" sign available. - Annoying $1.50... More 

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Paul S, We have noted your feedback and appreciate it. Thank you for your business. Regards GM More 

Goldens Bridge, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

This property is old, rundown, beat up, and not very clean. The breakfast was too distasteful to even try to eat. The air conditioner in the room was uncontrollable - either off, or arctic cold - and the room was humid. I have stayed in few places that were worse. I recommend this only to those who are desperate and... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear guest, We are sorry to hear that the hotel did not meet up to your expectations. We have noted you feedback and are addressing the issues that we have identified in that specific room. GM More 

Alplaus, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

When we arrived, we were informally greeted by a casually-dressed young man who was smoking outside the hotel who turned out to be the desk clerk. We couldn't log in to the hotel's computer; the desk clerk was of no help. Be warned that this hotel is a smoking/nonsmoking hotel by floors. However, we were on the first floor, a... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear drmjd, I am personally looking into your feedback, and addressing the issues you have mentioned as we speak. I sincerely hope you will stay with us again, and see for yourself that we take all feedback seriously. Regards GM More 

Essex, Vermont
Level Contributor
2 reviews
2 of 5 stars Reviewed 2 weeks ago

This property is old & in need of upgrading. Ceiling needed repair, there was a hole in the carpet and the wallpaper in the bathroom was taped together. The whole building smelled of smoke.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear OldVermonter, We are sorry to hear that the hotel did not meet up to your expectations. We have noted your feedback and are addressing the issues mentioned. Thank You GM More 

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