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Days Inn Lebanon/Hanover

2.0 of 5
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135 Route 120, Lebanon, NH 03766
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Days Inn Lebanon/Hanover
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Ranked #7 of 7 Hotels in Lebanon
A recent review
3 of 5 stars reviewed 1 week ago
Galen S Windham, New Hampshire
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208 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Windham, New Hampshire
2 reviews
3 of 5 stars Reviewed 1 week ago

Hotel is under major construction, was scared at first to walk in, however the lobby was nice, the room was clean, staff was pleasant and helpful. The breakfast was good, included waffles, fruit, cereals, bagels, yogurt plus more. Room was good size, but they are making the rooms larger and was told they will soon all have new furniture. We... More 

Review collected in partnership with Days Inn

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GM_CustomerService, Guest Relations Manager at Days Inn Lebanon/Hanover, responded to this review

Dear Galen S, We are undergoing renovations, but as you rightly mentioned, once you enter the hotel, the lobby and the rooms, they are all clean and comfortable. We look forward to your visit again, and see for yourself the awesome upgrades to the property. Thank You GM More 

Brooklyn, New York
1 review
2 of 5 stars Reviewed 1 week ago

We stayed at this property during a recent trip for a reunion in Hanover. We were looking for something reasonably priced but didn't need anything too special. We were just planning to stay there for the nights. Unfortunately we arrived late and there was only one room left. It was a non-smoking room but it smelled terribly of smoke. We... More 

Review collected in partnership with Days Inn

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GM_CustomerService, Guest Relations Manager at Days Inn Lebanon/Hanover, responded to this review

Dear 305juliev, Thank you for your feedback. We apologize for the issue with the smoking room, and appreciate your commending our staff on how they went out of the way to make you comfortable. Regards GM More 

Travelers are raving about these Lebanon hotels

Hanover, New Hampshire
2 reviews
2 of 5 stars Reviewed 2 weeks ago

This hotel should not be allowed to accept guests at this time They are renovating the property, and the building is a mess. Dark dingy hallways, roll-away beds stored in the hallways upstairs. We have stayed at Doubletree Hotels before and this one was by far the worst. The rooms are dark and dingy, with a bad smell from smoke... More 

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Oakhurst, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I needed a resonable place to stay while my husband had surgery at Dartmouth Hospital. discounts offered and in checking website it appeared nice and was close to the hospital. When I arrived the hotel was under significant repairs outside. I gave it a chance. The lobby was very clean and the desk staff wonderful. The carpeting is old and... More 

Review collected in partnership with Days Inn

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GM_CustomerService, Guest Relations Manager at Days Inn Lebanon/Hanover, responded to this review

Dear Tamara, We apologize for the inconvenience you faced during your stay with us. We are nearly done with the renovations, and as you have graciously mentioned, even during this temporary phase, we make sure the rooms and lobby are absolutely clean. Our friendly staff is always friendly, and that does not change. Regards GM More 

Berlin, New Hampshire
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The outside of the hotel was under construction and piles of rubble were left in front of the building by the doors. There were little signage stating that they were under construction on the property. The room was as expected of any Days Inn. The continental breakfast was left to be desired. What ever happened to scrambled eggs and bacon?... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
GM_CustomerService, Guest Relations Manager at Days Inn Lebanon/Hanover, responded to this review

Dear rebeccalF0GF Thank you for your review and your business. We apologize for the inconvenience during your visit to our hotel. We hope you give us another chance to see for yourself that we take all feedback seriously. Regards GM More 

Wilton, New Hampshire
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My husband and I along with our 2 sons (ages 5 & 3 months) stayed here in March of 2014. My husband booked the room online and when we got to the hotel we were told by the person at the desk that the room had been reserved for the night before and even though they had already charged our... More 

Was this review helpful? Yes 1
GM_CustomerService, Guest Relations Manager at Days Inn Lebanon/Hanover, responded to this review

Dear Stephanie B, I sincerely apologize for the inconvenience you had to face during your stay at our hotel. I am looking into this matter myself to make sure it is addressed. Regards GRM More 

Vernon, Vermont
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 27, 2015

Stayed here one night while my wife was inpatient at Dartmouth Hitchcock Medical Center. Very convenient to hospital (2 miles), and they do offer a discount to family members of patients, which was very much appreciated. The facility is undergoing renovations, so there are some inconveniences. When I arrived at 7:30 in the evening, the lobby felt like it was... More 

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Days Inn Lebanon/Hanover, responded to this review

Dear fireguy1989, We appreciate your feedback and mentioning that you would stay again. We are definitely convenient to the hospital, and we make a special effort along with discounted rates to make patients and their families feel comfortable. Regards GM More 

Edison, New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 18, 2015

Booked on website site unseen, when I got there the landings for all exterior room exits were removed and the hotel was under major renovations. The town of Lebanon had a water restriction (not Days Inn Fault) but it was handled poorly. All that was done was some bottled water was brought in. In the morning for breakfast NO Coffee,... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
GM_CustomerService, Guest Relations Manager at Days Inn Lebanon/Hanover, responded to this review

Dear donaldc668, We sincerely apologize for the inconvenience you faced during your stay. This "city water" situation was a rare event, and we feel bad it happened during your stay. We hope you stay with us again on your next visit to this area. Regards GM More 

Merrimack, New Hampshire
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 13, 2015

Older building in need of upgrades. Construction in progress. Rooms need new interiors rugs, furniture and bath . Locks on door were questionable as to security. No elevator. We emdured our stay. Internet was very interrmitent.

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
GM_CustomerService, Guest Relations Manager at Days Inn Lebanon/Hanover, responded to this review

Dear G2567QQrobertm, Thank you for your feedback. We are taking care of the issues you have brought up during our upgrade process. Hope you will visit us again soon, and see for yourself, the upgrades and will review us again with a 5 star feedback. Regards GM More 

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