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Holiday Inn Express Keene

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175 Key Rd, Keene, NH 03431
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Holiday Inn Express Keene
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176 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kirkcaldy, Scotland
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for five nights in May during a family visit following a bereavement. We had a spacious room upstairs at the back of the hotel but with easy access to the ample, free car park. We had the use of a fridge and microwave with lots of space to unpack. More modern hotels are often sadly lacking in... More 

Was this review helpful? Yes 1
Conway, New Hampshire
1 review
4 of 5 stars Reviewed May 26, 2015

Holiday Inn Express is 100% smoke-free hotel. After checking in, we opened the door to a room that smelled of smoke! We reported it to the desk, and the hotel was full; so they could not give us another room. So maintenance person came up and exclaimed "oh wow, I can smell the smoke and I smoke". So he opened... More 

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Bath, Maine
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

great condition express better shape than some regular brand names. walking distance to down town Elm Street brewery which had a great happy hour good beers and nice food. half price wings during happy hour

Was this review helpful? Yes
Somerville, Massachusetts
2 reviews
4 of 5 stars Reviewed May 17, 2015

The hotel itself was very nice but often loud.Slamming doors and flushing toilets make it difficult to sleep. When we arrived, the staff was friendly and open to any questions we had. They chatted and gave some great insight into the local area and restaurants. The hotel served a buffet style breakfast daily and Judy is the highlight of this... More 

Was this review helpful? Yes
Katy, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 27, 2015

This is my 4th time to stay at this location-Every time its a excellent experience starting the minute I walk in the door until I check out 5 days later-----the staff is attentive & extremely kind---breakfast is fantastic !!!! The lady that handles the breakfast I think her name is Judy-is great-all of the items are hot & plenty are... More 

Was this review helpful? Yes 1
2 reviews
2 of 5 stars Reviewed April 13, 2015 via mobile

I reserved two rooms for one night, April 11. There was no hot water to take a morning shower. I stopped by the front desk on my way out to speak with the staff. A staff member at the desk was preoccupied and indifferent, and gave no explaination. My minimum expectation is a clean, comfortable bed and a hot shower.... More 

Was this review helpful? Yes
Colwen_MGMT, General Manager at Holiday Inn Express Keene, responded to this review

Dear Mark, Thank you for your business and for taking the time to share your experience. Please accept my sincere apology regarding the hot water issue and your uncomfortable guest room. We appreciate you bringing this to our attention as we just had a brand new hot water tank/system installed last week. Our maintenance team has contacted the installer to... More 

Bradford, Massachusetts
Level Contributor
114 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 4, 2015

Nice place, could use some minor touch-ups but otherwise in okay shape. Check in was quick but staff seemed a bit distant. Did not get recognized as a HIE member. Room was fine, nice and quiet. I took advantage of the workout room in the morning and got in a nice run on the treadmill. Pool was also refreshing.

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RI
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 23, 2015

We stayed overnight here while on a ski vacation. Room was clean and comfortable, well equipped with towels, toiletry etc. Lots of noise from the next room and the room across the hall, families on vacation with an open door party. Surprised and happy that they were quiet by 10:30 so no problem. Breakfast was ok. My only comment is... More 

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed February 17, 2015

My wife, children and I have stayed here several times of the past few years for nearby skiing. We return to the Holiday Inn Express in Keene, NH for the following reasons: 1. Price 2. Free breakfast 3. Clean rooms and common areas 4. Friendly staff 5. Indoor pool 5. The beautiful downtown of Keene. On this visit, we only... More 

Was this review helpful? Yes 6
Connecticut
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 14, 2015

We had occasion to stay at this hotel while on an overnight in Keene, and it couldn't have been a better choice. The hotel and room were updated, very clean and comfortable. The staff were very pleasant and efficient, and the included breakfast in the breakfast room was delicious and with much variety. The breakfast hostess was efficient and very... More 

Was this review helpful? Yes 2
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