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All 6 Keene hotels

Holiday Inn Express Keene

2.5 of 5 Hotel   |   175 Key Rd, Keene, NH 03431
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82%
Ranked #3 of 6 hotels in Keene
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
235KenB Bridgewater, New Hampshire
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130 people have reviewed this hotel

Traveler rating
    53
    49
    20
    5
    3
See reviews for
31
40
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27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Bridgewater, New Hampshire
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recent stayed here for five nights. I was pleasantly greeted and the room was comfortably furnished. The television in my room was not working properly, very dark picture. The first morning i asked to have it replaced or fixed. When I returned that evening nothing had been done. I asked again the second morning and when I returned that... More

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James P, General Manager at Holiday Inn Express Keene, responded to this review

Dear 235KenB, Thank you for your review. I am very delighted to hear that your experience during check-in as well as your room presentation were pleasent. I am however, disappointed to hear the challanges that you faced while you stayed with us in regards to your television and cleanliness behind the nightstand. You can be rest assured that I will... More

Bangor, Maine
2 reviews
5 of 5 stars Reviewed March 9, 2014 via mobile

While taking a trip to Syracuse New York my family and I Stayed here. The rooms were very clean and spacious and the hotel was in excellent condition. I attend college in Durham and accidenteft my ID at the hotel. The manager was so kind to contact the school and inform them that I had lost my ID and sent... More

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Colwen_MGMT, General Manager at Holiday Inn Express Keene, responded to this review

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. I'm happy to hear that you and your family enjoyed your visit and that we were able to recover your ID for you. We're happy to help! Thank you for your feedback and we look forward to hosting your next visit to Keene. Yours in... More

Saranac Lake, New York
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 6, 2014

My family and I stay here a few times a year. (our eldest daughter attends school nearby) While all of our visits have been pleasant - clean room, nice pool, great breakfast - our visit this past weekend was an example of exemplary customer service. Our youngest daughter became ill during the night. The staff let us stay in our... More

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Colwen_MGMT, General Manager at Holiday Inn Express Keene, responded to this review

Thank you for your repeat patronage of our hotel and for the 5-star review of your most recent visit. I'm happy to hear that our staff helped to make a difficult situation a little easier for you and your family. Our number one priority is to make you feel at home when you stay with us and to make sure... More

Rville
2 reviews
5 of 5 stars Reviewed March 5, 2014

This hotel was not only very clean and comfortable but the entire staff at the location was very helpful and friendly. The breakfast provided at this location by Judy was FABULOUS.... good fresh hot food, great selection and a very clean seating area despite it being so busy. She is one fantastic lady to keep the breakfast cooked, filled and... More

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Colwen_MGMT, General Manager at Holiday Inn Express Keene, responded to this review

Connie, Thank you for your recent stay and for taking the time to review your experience. I'm happy to hear that you found our hotel to be clean and comfortable and our staff to be friendly and helpful. I will pass your compliments along to the staff (especially Judy) and we look forward to hosting your next visit to Keene.... More

Morristown, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2014

Stayed here with my 16 year old daughter on from Feb. 27 to Feb 28. We came from out of state for my daughter to interview at a nearby boarding high school. In the morning, my daughter was getting ready to for us to leave for her interview and trying to make herself look her best. She has very long... More

Was this review helpful? Yes 1
James P, General Manager at Holiday Inn Express Keene, responded to this review

Dear 978LisaC, Thank you for sharing about your stay with us. I am very happy to hear how well the staff treated you during your stay at the Holiday Inn Express Keene. I did hear about the situation that Amy, from our front desk, was able to assist you with. I'm glad that everything worked out well and the interview... More

northeast
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 18, 2014

We stayed here for one night this past weekend. What a pleasant surprise! The staff was super friendly/helpful, the rooms were clean and roomy enough for 4 of us (2 adults/2 children), and despite the hotel being pretty full, the room was quiet . The pool, while small, was big enough to be fun for the kids. Breakfast in the... More

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Colwen_MGMT, General Manager at Holiday Inn Express Keene, responded to this review

Thank you for your recent stay and for sharing your experience with us and the TripAdvisor community. I'm happy to hear that you and your family enjoyed your first stay at our hotel and that we exceeded your expectations. We look forward to hosting your next visit. Yours in hospitality, James Prentiss, GM More

Portland, Maine
Top Contributor
139 reviews 139 reviews
125 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed February 17, 2014

This hotel has been renovated since my last stay. -- It was clean and pleasant. I have attached a photo of the rug in a corner of my room. As you can see, it is vacuumed and clean. I stay in so many hotel rooms where there is grime in the room corners or in the hallways where the rug... More

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James P, General Manager at Holiday Inn Express Keene, responded to this review

Dear Eulalia_3, Thank you for you review on TripAdvisor. I am delighted to hear that you stay was a positive one and take all feedback very seriously. I will be sure to share your comments with our entire staff on property. I will also review with our maintenance team the short falls that you experienced with us in regards to... More

Candiac, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 26, 2013

This hotel was outstanding. Really nice greetings by the front desk employee with a great smile. The room was very clean the bed comfortable and our stay in the room was really nice. Easy to get to the hotel from the highway, lots of stores near by and Dicks Sporting goods not far away with some great restaurants. We were... More

Was this review helpful? Yes 1
James P, General Manager at Holiday Inn Express Keene, responded to this review

Dear NewMountainBike, Thank you for taking the time to share your experience with on TripAdvisor. I am glad you had a great stay and were able to enjoy the Keene area while traveling to Franklin Pierce University. I will be sure to share your comments with all of our staff on property. Judy especially will be glad to receive your... More

Silver Springs, Florida
Top Contributor
75 reviews 75 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 26, 2013

Have stayed at this hotel twice for extended periods (0ne month plus). The staff is conscientious and friendly. The breakfast offerings change from day to day which is a nice thing for long-term residents. The rooms are kept very clean, as are the common areas. There is a pay laundry facility on the 2nd floor which is also good for... More

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James P, General Manager at Holiday Inn Express Keene, responded to this review

Dear HoopFL, Thank you for your review! I am delighted to hear how well your stay was with us as a long term guest. I will be sure to pass along your comments to the rest of the Holiday Inn Express Keene team on property. I hope to welcome you back again the next time you visit the area. Yours... More

Scituate, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2013 via mobile

A busy weekend in Keene and the hotel made it special. They had a pumpkin carving party for their guests (with cookies!) and a shuttle to the Festival. Breakfast Buffett was great; hotel immaculate; staff great

Was this review helpful? Yes
Colwen_MGMT, General Manager at Holiday Inn Express Keene, responded to this review

Paula T, Thanks so much for taking the time to share your experience with us. We're pleased to hear you enjoyed our friendly staff and our Halloween festivities. Thanks in part to guests like you, the city of Keene regained its title of World Record holder for the largest lit Jack-o' lantern display this year! We hope you'll come back... More

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Additional Information about Holiday Inn Express Keene

Also Known As:
Holiday Inn Express Keene Hotel Keene
Holiday Inn Express Keene Hotel
Holiday Inn Keene
Keene Holiday Inn
Keene Holiday Inn Express
Address: 175 Key Rd, Keene, NH 03431
Phone Number:
Location: United States > New Hampshire > Keene
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Keene
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Keene 2.5*
Official Description (provided by the hotel):
Brand new guest rooms in 2011! There are many reasons why the Holiday Inn Express Keene, NH is the favorite place for business travelers and vacationers in Keene, NH. Area businesses include National Grange Mutual, C&S Wholesale Grocers, Smith Medical, Markem, Timken, Corning Net Optix, Liberty Mutual, and Dartmouth-Hitchcock Clinic. We are located close to Keene State College, Antioch New England Graduate School, and Franklin Pierce College.Area attractions include the annual Pumpkin Festival, Mt. Monadnock, covered bridges, Colonial Theatre, Colony Mill Marketplace, and many award-winning local restaurants. Activities include skiing and tubing at Granite Gorge, hiking, biking, golfing and shopping. The Holiday Inn Express Keene, NH features 80 spacious guest rooms with everything you desire in your travel accommodations, from pet-friendly rooms to free WIFI. From the moment you enter, friendly and knowledgeable staff will remind you why you chose to Stay Smart. So whether you are in town for business or pleasure, the Holiday Inn Express Keene, NH is the place to be. We are Keene's finest hotel! ... more   less 
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