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Holiday Inn Express Keene

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175 Key Rd, Keene, NH 03431
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1 room 1 guest
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Holiday Inn Express Keene
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178 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, New York
Level Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here again, and as expected staff very friendly and helpful. Rooms nicely sized and very clean. Premises also very clean. Breakfast fare very good. All in all a very pleasant stay. Didn't use indoor pool but it looked inviting.

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Vineyard Haven, Massachusetts, United States
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here in July with my family. The breakfast was wonderful. The woman preparing the breakfast room was friendly and on top of things. The check in was a little slow, but we got there at 11pm. The room was clean and nice. The pool was on the smaller side, but the children did not mind. The fitness room... More 

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Kirkcaldy, Scotland
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 2, 2015

We stayed here for five nights in May during a family visit following a bereavement. We had a spacious room upstairs at the back of the hotel but with easy access to the ample, free car park. We had the use of a fridge and microwave with lots of space to unpack. More modern hotels are often sadly lacking in... More 

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Conway, New Hampshire
1 review
4 of 5 stars Reviewed May 26, 2015

Holiday Inn Express is 100% smoke-free hotel. After checking in, we opened the door to a room that smelled of smoke! We reported it to the desk, and the hotel was full; so they could not give us another room. So maintenance person came up and exclaimed "oh wow, I can smell the smoke and I smoke". So he opened... More 

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Bath, Maine
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

great condition express better shape than some regular brand names. walking distance to down town Elm Street brewery which had a great happy hour good beers and nice food. half price wings during happy hour

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Somerville, Massachusetts
2 reviews
4 of 5 stars Reviewed May 17, 2015

The hotel itself was very nice but often loud.Slamming doors and flushing toilets make it difficult to sleep. When we arrived, the staff was friendly and open to any questions we had. They chatted and gave some great insight into the local area and restaurants. The hotel served a buffet style breakfast daily and Judy is the highlight of this... More 

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Katy, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 27, 2015

This is my 4th time to stay at this location-Every time its a excellent experience starting the minute I walk in the door until I check out 5 days later-----the staff is attentive & extremely kind---breakfast is fantastic !!!! The lady that handles the breakfast I think her name is Judy-is great-all of the items are hot & plenty are... More 

Was this review helpful? Yes 1
2 reviews
2 of 5 stars Reviewed April 13, 2015 via mobile

I reserved two rooms for one night, April 11. There was no hot water to take a morning shower. I stopped by the front desk on my way out to speak with the staff. A staff member at the desk was preoccupied and indifferent, and gave no explaination. My minimum expectation is a clean, comfortable bed and a hot shower.... More 

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Colwen_MGMT, General Manager at Holiday Inn Express Keene, responded to this review

Dear Mark, Thank you for your business and for taking the time to share your experience. Please accept my sincere apology regarding the hot water issue and your uncomfortable guest room. We appreciate you bringing this to our attention as we just had a brand new hot water tank/system installed last week. Our maintenance team has contacted the installer to... More 

Bradford, Massachusetts
Level Contributor
118 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed March 4, 2015

Nice place, could use some minor touch-ups but otherwise in okay shape. Check in was quick but staff seemed a bit distant. Did not get recognized as a HIE member. Room was fine, nice and quiet. I took advantage of the workout room in the morning and got in a nice run on the treadmill. Pool was also refreshing.

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RI
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 23, 2015

We stayed overnight here while on a ski vacation. Room was clean and comfortable, well equipped with towels, toiletry etc. Lots of noise from the next room and the room across the hall, families on vacation with an open door party. Surprised and happy that they were quiet by 10:30 so no problem. Breakfast was ok. My only comment is... More 

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