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Holiday Inn Express Keene

#3 of 6 Hotels in Keene
Certificate of Excellence
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175 Key Rd, Keene, NH 03431
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Holiday Inn Express Keene
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Holiday Inn Express Keene
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171 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

I reserved two rooms for one night, April 11. There was no hot water to take a morning shower. I stopped by the front desk on my way out to speak with the staff. A staff member at the desk was preoccupied and indifferent, and gave no explaination. My minimum expectation is a clean, comfortable bed and a hot shower.... More 

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Bradford, Massachusetts
Top Contributor
108 reviews 108 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 4, 2015

Nice place, could use some minor touch-ups but otherwise in okay shape. Check in was quick but staff seemed a bit distant. Did not get recognized as a HIE member. Room was fine, nice and quiet. I took advantage of the workout room in the morning and got in a nice run on the treadmill. Pool was also refreshing.

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2015

We stayed overnight here while on a ski vacation. Room was clean and comfortable, well equipped with towels, toiletry etc. Lots of noise from the next room and the room across the hall, families on vacation with an open door party. Surprised and happy that they were quiet by 10:30 so no problem. Breakfast was ok. My only comment is... More 

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Boston, Massachusetts
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 17, 2015

My wife, children and I have stayed here several times of the past few years for nearby skiing. We return to the Holiday Inn Express in Keene, NH for the following reasons: 1. Price 2. Free breakfast 3. Clean rooms and common areas 4. Friendly staff 5. Indoor pool 5. The beautiful downtown of Keene. On this visit, we only... More 

Was this review helpful? Yes 5
17 reviews 17 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 14, 2015

We had occasion to stay at this hotel while on an overnight in Keene, and it couldn't have been a better choice. The hotel and room were updated, very clean and comfortable. The staff were very pleasant and efficient, and the included breakfast in the breakfast room was delicious and with much variety. The breakfast hostess was efficient and very... More 

Was this review helpful? Yes 2
Brooklyn, New York
Top Contributor
85 reviews 85 reviews
14 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed January 11, 2015

We stayed 2 nights while our son interviewed at Antioch University of New England. Hotel is within 5 minutes of Antioch, downtown Keene and Keene State College. The hotel was a bit dated but it was clean and the front desk folks very friendly and helpful. There's and indoor pool-we didn't use it but it was decent sized. The breakfast... More 

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Denver, Colorado
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 3, 2015

Room was clean with the expected amenities including in-room refrigerator and free wifi. Stayed 3 nights and housekeeping did not clean the room on 1 day - we did not contact the front desk regarding this issue since it was late when we returned to the room. Complementary breakfast was limited, lots of kids in the morning, so I never... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Keene, responded to this review

Dear Michael P, I appreciate you taking the time to write our property a review. It is good to know that you found our rooms clean and comfortable. However, kindly accept my apologies if you found your breakfast experience to be sub par. We take all comments negative or positive very seriously and your feedback will help us improve to... More 

2 reviews
5 of 5 stars Reviewed December 12, 2014

Stayed at this hotel from December 4-7. Great property. Nice rooms, staff at the front desk was terrific and especially liked the breakfast area. Food options were good and the attendant on duty Friday, Saturday and Sunday was very nice. Got a great rate, but I as also a rewards club member so maybe that helped!!

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Essex, Vermont
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

Stayed recently visiting my daughter at college. Great close location to college and shopping. Staff was very nice and rooms were clean. Breakfast was good. Very reasonable price. Would also be a good place for a business traveler.

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Beccles, United Kingdom
Top Contributor
144 reviews 144 reviews
65 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed October 22, 2014

This is typical of Holiday Inn Express hotels – in a good way! It is clean and well organised and the reception is friendly and efficient. Our room was a good size and well decorated and furnished; there were lots of big towels and lots of toiletries; the bed was big and very comfortable. There was no traffic noise or... More 

Was this review helpful? Yes 2
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