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BEST WESTERN PLUS Sovereign Hotel

3.0 of 5 401 Winchester St, Keene, NH 03431
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BEST WESTERN PLUS Sovereign Hotel
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BEST WESTERN PLUS Sovereign Hotel
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254 reviews from our community

Traveler rating
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    42
    26
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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  • French first
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    (254)
  • Mar-May only
    (35)
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    (36)
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Mount Carmel, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Best Western Sovereign Hotel in Keene is an excellent hotel and I highly recommend it while in the area. The morning breakfast is a great way to start the day. The staff is wonderful and very helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Hudson, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The whole staff was excellent. The heating in the room was difficult to regulate to a comfortable temperature. The beds were hard, and therefore, hard to get a good sleep. The hotel is conveniently located to Keene College, where we attend music events. The attached bar/lounge, Waxy's, is an excellent place for an after concert drink and appetizers. The bartender... More 

Review collected in partnership with Best Western

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1 review
2 of 5 stars Reviewed 2 weeks ago

We were appalled that this hotel uses plastic utensils and paper plates and there were no recycling bins. Other Best Westerns make an effort to be more green. Our European friends with us were horrified. The eggs looked like they were made from foam. There need to be some better, healthier choices for the breakfast.

Review collected in partnership with Best Western

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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Generally speaking the hotel is find, some rooms are better than others specially for the localisation, distance: pool bar, breakfast, or the number of bed in the room. There is a lot of parking spaces but you have to be carefull because I saw minor accident 2 times on different stay. Quality of Breakfast is excellent and the employees are... More 

Review collected in partnership with Best Western

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Rochester
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014

We had a great stay at the Best Western Plus in Keene, NH. The decor is all new. Loved the new cafe! What a huge improvement from the last time we stayed here! The free breakfast was good for the price. Our guest room was clean, with comfortable beds, microwave & refrigerator. The check & checkout process was quick &... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Somersworth, United Kingdom
1 review
3 of 5 stars Reviewed November 9, 2014

Rooms were clean, but many amenities were subpar. Breakfast was better than continental style but still lacking quality. TV system was most frustrating and inferior. Bathrooms were small and lacked room to move around. Bathroom ventilation was almost non-existent. Rooms need maintenance; phone didn't work. Sliders were stuck and tracks were dirty. Some baths need new shower valves and new... More 

Review collected in partnership with Best Western

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Waltham, Massachusetts
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 6, 2014

This was my first time in Keene and we decided to stay at the Best Western Plus Sovereign Hotel and were beyond pleased. Mr. Mayur checked us in and was beyond a delight. He gave us local history of the area as well as directed us where to go during a very busy period (pumpkin fest). He also let us... More 

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KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you Jason. We are greatly for having Mayur as our General Manager and I'm very happy to hear he was able to take care of you so well. Thank you again for taking the time to complete the survey. We hope you will come back and see us again soon. More 

Winnemucca, Nevada, Usa
Top Contributor
101 reviews 101 reviews
50 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 27, 2014

Walked in the lobby and they were doing construction. They had an elevator but our room was at the far end of the hall. Had a glass sliding door BUT it opened on to a brick wall. The room was good but the bathroom small and cold. Housekeeping was slow. Glad we stayed with weekday prices - definitely not worth... More 

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KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. More 

United States
1 review
2 of 5 stars Reviewed October 27, 2014

There was hair in the tub - including shower curtain. I was forced to clean the bathroom myself. Also, the bed linen was not clean - lots of spots and an unclean bed skirt. Bring disinfectant spray and sanitizing wipes with you.

Review collected in partnership with Best Western

Was this review helpful? Yes
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Ossining, New York
1 review
4 of 5 stars Reviewed October 27, 2014

Have stayed here on/off past few years. On going renovations and upgrades have improved property. Always friendly , competent staff- and the attached bar/restaurant , Waxy Oconnors , has a solid kitchen,good beer selection and no cover live music on the weekends.

Review collected in partnership with Best Western

Was this review helpful? Yes
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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Additional Information about BEST WESTERN PLUS Sovereign Hotel

Address: 401 Winchester St, Keene, NH 03431
Phone Number:
Location: United States > New Hampshire > Keene
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Sovereign Hotel 3*
Number of rooms: 128
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Also Known As:
Best Western Keene
Keene Best Western

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