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BEST WESTERN PLUS Sovereign Hotel

3.0 of 5 401 Winchester St, Keene, NH 03431
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BEST WESTERN PLUS Sovereign Hotel
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BEST WESTERN PLUS Sovereign Hotel
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260 reviews from our community

Traveler rating
    90
    84
    42
    27
    17
See reviews for
83
78
16
50
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (260)
  • Mar-May only
    (35)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (42)
All months
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We often stay at BW in Keene to visit our son and his family. Everyone here is very pleasant, the hotel's ammentities are very good, beds are comfortable, the hotel is very clean and they continue to make our stay pleasant at a very fair price. Plus we build points each time by being a Best Western member. We try... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
southington, United States
1 review
4 of 5 stars Reviewed 1 week ago

The only issue that we had with the hotel is that the heater in the room was inadequate and disfunctional.The wall thermostat did not work, causing the heater to come on and off several times an hour, which made our sleep somewhat interrupted by noise from the heater unit.

Review collected in partnership with Best Western

Was this review helpful? Yes
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Westport, Connecticut
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for a couple of weekend nights during a snowstorm. The room was warm and it was convenient to have our car just outside the sliding glass door. Besides the swimming pool and exercise room which were both adequate, there is a nice English pub style restaurant on premises and a small poker room/casino. The best is the breakfast!... More 

Was this review helpful? Yes 1
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Old Lyme, Connecticut
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice hotel recently redone, had a quiet room and a good nights sleep. It was a good value for price paid. The room was clean and the staff was friendly. Had diner at the brewing company in the old mill shops about a quarter mile away which was very good also. I would stay here again.

Was this review helpful? Yes
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thanks for the awesome review. We are glad you enjoyed the our newly renovated lobby, and our convenient location. We hope you stay with us again soon. Thanks again. More 

Hudson, New Hampshire
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel if your traveling with your dog....excellent first floor with slider which makes it easy to take the dog in and out as needed. Restaraunt and lounge onsite makes it easy to enjoy dinner and a few drinks without having to get into a car. Pool is nice but no hot tub so unless you have kids who want... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for the fantastic review. Here at the Best Western Plus we welcome the whole family, even the furry members. We hope you choose to stay with us again soon, thanks and we will see you then. More 

Lisbon, NH
Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife had made reservations for us for last Saturday night. The staff was friendly and the room was spacious, clean and comfortable. There was also an Irish Pub on the premises where we had an enjoyable dinner. After dinner we went back to the room and watched TV until about 2100 hrs. and then turned off the light -... More 

Was this review helpful? Yes
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. More 

Mount Carmel, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2014

The Best Western Sovereign Hotel in Keene is an excellent hotel and I highly recommend it while in the area. The morning breakfast is a great way to start the day. The staff is wonderful and very helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Hudson, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 8, 2014

The whole staff was excellent. The heating in the room was difficult to regulate to a comfortable temperature. The beds were hard, and therefore, hard to get a good sleep. The hotel is conveniently located to Keene College, where we attend music events. The attached bar/lounge, Waxy's, is an excellent place for an after concert drink and appetizers. The bartender... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for the fantastic review. Our staff is delighted to lead the industry in superior customer care, and they always appreciate a pat on the back. We hope to see you again soon. Thank you for choosing Best Western Plus of Keene. More 

1 review
2 of 5 stars Reviewed December 3, 2014

We were appalled that this hotel uses plastic utensils and paper plates and there were no recycling bins. Other Best Westerns make an effort to be more green. Our European friends with us were horrified. The eggs looked like they were made from foam. There need to be some better, healthier choices for the breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 20, 2014

Generally speaking the hotel is find, some rooms are better than others specially for the localisation, distance: pool bar, breakfast, or the number of bed in the room. There is a lot of parking spaces but you have to be carefull because I saw minor accident 2 times on different stay. Quality of Breakfast is excellent and the employees are... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We are delighted to hear you enjoyed our full hot breakfast that is included with your stay. We hope to see you again soon , and thank you for choosing to stay at Best Western. More 

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Additional Information about BEST WESTERN PLUS Sovereign Hotel

Address: 401 Winchester St, Keene, NH 03431
Phone Number:
Location: United States > New Hampshire > Keene
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Sovereign Hotel 3*
Number of rooms: 128
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Also Known As:
Best Western Keene
Keene Best Western

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