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All 6 Keene hotels

BEST WESTERN PLUS Sovereign Hotel

3.0 of 5 Hotel   |   401 Winchester St, Keene, NH 03431
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Ranked #5 of 6 hotels in Keene
A recent review
4 of 5 stars reviewed 2 days ago
katsrays Courtland, Virginia
  • Overview
  • Reviews (217)
  • Photos (39)
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  • Room tips (37)
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217 people have reviewed this hotel

Traveler rating
    74
    68
    38
    20
    17
See reviews for
70
62
15
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Courtland, Virginia
Contributor
15 reviews 15 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel was undergoing renovations but it really did not affect stay. Rooms are large, comfortable beds. Quiet rooms. The only negative I could find was the Carpet in room could use updating and wish the balcony was bigger, standing room only. Otherwise this was a Great place to stay. Staff was friendly. Room looked out over a pretty courtyard.

Review collected in partnership with Best Western

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Shrewsbury, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This facility is very nice, quiet, comfortable, the staff is very helpful and the lounge/ bar had a great band. The only thing that needs improvement is the breakfast. (6 to 10). Please no cheese in scramble eggs, and where's the pancakes and bacon. A MUST! Over all a great place to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

New York
Contributor
16 reviews 16 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I booked this via Hotwire and although the price was right we got stuck with a smoking room. They couldn't change us to a non smoking room which was a huge problem, I have asthma and allergies to smoke so I had a very poor night of sleep. The room was not as clean as it could... More

Was this review helpful? Yes
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave... More

Swampscott, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Was in Keene for a wedding . Used this hotel for sleeping & breakfast only. The room was very good & comfortable. The breakfast was simple . But good for me. They had enough things to pick from. I went away full.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for the great review! We are glad you enjoyed your recent stay. We hope to see you again soon. Thanks again! More

Agawam, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent Place to stay and would recommend this property to anyone travelling in this area. Although renovations are in progress there was no interruption of service and cleanliness of this property was outstanding.

Review collected in partnership with Best Western

Was this review helpful? Yes
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

cape coral, fl
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff and accommodation were very good. Refrigerator and microwave and flat screen tv. Lobby was being refurbished and was supposed to be done a month prior to my trip. No problem but breakfast was in restaurant and hrs were shortened.

Review collected in partnership with Best Western

Was this review helpful? Yes
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Pittsford, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Really a fine hotel. There was construction going on at the hotel but it was hardy noticeable. Room was very clean and quiet and the bed was wonderful. Full breakfast was great and the adjacent restaurant was excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

CT, United States
1 review
4 of 5 stars Reviewed 1 week ago

I have friends who recently moved to the Keene, NH area and this was my first trip to visit them. I will consider staying here again as it is very convenient, most of the staff was very friendly, and it is being renovated currently and looks like it will be very nice when complete. Not to say my room wasn't... More

Review collected in partnership with Best Western

Was this review helpful? Yes
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Albany, United States
1 review
5 of 5 stars Reviewed 1 week ago

From day one, 5 plus years ago, I have always been treated like family. Even with renovations in the lobby area, the management and staff have kept the disruptions to a minimum. The rooms have always been clean, and fresh. I have never hesitated about staying there, and have stayed there twice a month in the 5 years. The restaurant... More

Review collected in partnership with Best Western

Was this review helpful? Yes
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Nova Scotia
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel has smoking rooms and it is evident as soon as you enter the hallways... The lobby was under renovation and perhaps the whole hotel will be upgraded. Still this is no excuse for the poorly cleaned rooms. Microwave dinner wrappers in the room binder and dirt on the room floors and stained towels in the bath. Breakfast was... More

Was this review helpful? Yes 1
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave... More

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Additional Information about BEST WESTERN PLUS Sovereign Hotel

Address: 401 Winchester St, Keene, NH 03431
Phone Number:
Location: United States > New Hampshire > Keene
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Sovereign Hotel 3*
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Also Known As:
Best Western Keene
Keene Best Western

39 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Currantly under renovation for lobby and breakfast area..Till april 30.2014 ... more   less 
Number of rooms
128

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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