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BEST WESTERN PLUS Sovereign Hotel

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401 Winchester St, Keene, NH 03431
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BEST WESTERN PLUS Sovereign Hotel
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BEST WESTERN PLUS Sovereign Hotel
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307 Reviews from our TripAdvisor Community

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Traveler rating
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    96
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (307)
  • Mar-May only
    (55)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (48)
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Wharton, Texas
Level Contributor
99 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed yesterday NEW

Superior. One of the best breakfasts on our recent 8 day New England trip. Pancake machine! Many hot choices. Very nice large seating area. Quiet comfortable room. Very quiet A/C! Super wifi. There are a lot of touristy things to do and see in the area. Perfect stay!

Was this review helpful? Yes 1
foxboro
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Perfect location,Place is excellent clean,beds very comfortable,Breakfast large variety and plenty of room.Pool perfect temp.Courtyard nice.Always ask for room facing courtyard.Nice.Ladies greeting you very helpful and pleasant.Would go back again.

Was this review helpful? Yes 1
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I am forced to book here when the other hotels in town are full and I hate to do it, every time. Fortunately, in 5 years or so, I have only HAD to do this twice, due to wedding or foliage season landing on my travel dates. An unexpected trip to Keene this June landed me at the BW, after... More 

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Portsmouth, New Hampshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My son and I stayed at this hotel to visit colleges near by. We were very impressed with the staff and the facilities. Our room was clean and comfortable. 2 large beds with a nice television for unwinding. We both thought the breakfast was great. A large than normal selection of hot foods and juices. The hotel staff running the... More 

Review collected in partnership with Best Western

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Barnegat, New Jersey
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

since the last time we have stay at this hotel, a lot of remodeling has been completed..rooms upgraded and the lobby and front of hotel completely renovated, very nice, have stayed at this hotel a number of times when we visit keene nj and have always had a good experience

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Mayur P, General Manager at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. I am so happy to hear that you enjoyed all new changes we have made to the hotel. There is more to come within the next year with guest room updates such as tile, carpet and wallpaper to be changed out. We hope you will come back... More 

pittsfield, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Was a assigned a smoky room but after my complaint the front office staff rebooked me to another room. Staff delivered key to me so I didn't have to walk all the way back to the lobby. Restaurant staff made a helpful and friendly suggestion for a place to take a run. Bartender replaced a hard roll on my burger... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Mayur P, General Manager at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

nothing really remarkable: the hotel check in is easy, the rooms are clean and well furnished, and the wi-fi is free. Breakfast is there for those that really can't be bothered to find something better - weak coffee, too-orange OJ, and mini bagels, and egg colored patties etc. Beds are really comfortable, the pillows great, and the a/c works. No... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Mayur P, General Manager at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you for filling out a survey about your stay with us. These are not the words that we normally hear about our breakfast, however we are always open to comments and suggestions. We change our menu everyday day of the week as to what we serve. I have already shared this with our breakfast crew. The next time you... More 

Boston
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a pretty average chain hotel. The facilities are what you'd expect. The staff is very helpful and friendly. The down side of this place is that it's really noisy. I know that hotels can't police the behavior of guests, but I was woken up by people talking either in the hallway or the next room at 7 am... More 

Was this review helpful? Yes 1
Mayur P, General Manager at BEST WESTERN PLUS Sovereign Hotel, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Jacksonville,N.C., United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wade at the front desk was especially helpful to us. It is unusual and impressive to encounter great service, and very welcome when a person is tired and unfamiliar withe the area.. He was polite , efficient, and very professional.You are fortunate to have employees who really "go the extra mile".

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Mayur P, General Manager at BEST WESTERN PLUS Sovereign Hotel, responded to this review

Thank you Teresa for the great feedback. Most of our employees are very good at what they do and I am so very happy to see that you were able to experience this. I have already recognized Wade in our employee area for everyone to see. Thank You again Teresa and we hope to see you again. More 

Sun City Center, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Every thing was great except the room carpeting needed replacing The hall carpeting was great and when you went in the room the carpeting in the room was worn and had a lasting odor. The couch needed cleaning or replacing. Their was heavy mold under the sink rim which was highly visible when entering the room. The restraunt menu was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Mayur P, General Manager at BEST WESTERN PLUS Sovereign Hotel, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Our next renovations is the tile in the guest bathrooms and carpet in... More 

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