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The Lane Hotel

3.0 of 5 30 Main Street, Keene, NH 03431
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Certificate of Excellence 2014
The Lane Hotel
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The Lane Hotel
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152 reviews from our community

Traveler rating
    83
    50
    10
    5
    4
See reviews for
37
62
9
18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Princeton, New Jersey
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Lane Hotel is a lovely in-town hotel with spacious rooms, very comfortable beds and a quirky but pleasant atmosphere. Although there is no restaurant on site, "Fireworks" is an adjacent venue that was very convenient and even delivered to your room upon request. Thanks to the stellar location, many restaurants are within walking distance, as well as quaint shops.... More

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

It seems that everyone thinks they can renovate an old building and call it a "boutique" hotel but what they tend to forget is that it has to function like a modern property with old world charm. That means trained housekeepers who change the mattress pad with a giant stain on it and clean under the sink every now and... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at The Lane Hotel, responded to this review

Thank you for offering valuable feedback regarding your recent visit. We're disappointed to hear of the housekeeping failures you experienced during your stay. We'll share your comments with the housekeeping team and use them as an opportunity to improve. We value your business and hope you'll give us the opportunity to provide you with a 5-star stay in the future.... More

1 review
1 of 5 stars Reviewed 2 weeks ago

I was initially checked into a room warmed only by ywo space heaters. When I called the desk the woman didn't apologize and instead moved me to a much smaller room without a price adjustment. She seemed exasperated by her job and the guests who interrupted her -- very unpleasant. Also no room service. Not even pen and paper in... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at The Lane Hotel, responded to this review

Thank you for your recent stay with us and for offering valuable feedback regarding your experience. We're sincerely sorry to hear that you were disappointed with your visit and hope we were able to make it up to you in some way. We value your business and hope you'll give us another opportunity to provide you with a 5-star stay.... More

boston, ma
Senior Contributor
46 reviews 46 reviews
35 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I absolutely loved this hotel! Everything about it was fantastic! It started the second we walked in- everywhere in this hotel smells AMAZING. I don't know if it's from the restaurant (Fireworks) next door or what, but who cares. It smells great! The lobby had a cute little bar and gathering area. In the morning they had a continental breakfast,... More

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Boston
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 19, 2014

This hotels and it's employees, think that this is a much nicer hotel, than it actually is. While the room ( suite) was passably clean and in good repair, the employees were just meh. The biggest disappointment came when 1 hour after checking out, we realized that my son's stuffed monkey was left behind. When we called they emphatically insisted... More

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Bay Area, California
Top Contributor
86 reviews 86 reviews
29 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed October 6, 2014

Our bicycle group stayed here in September and we were delighted by the comfort and luxury. The linens are top drawer and the rooms are decorated very nicely. Very pretty and luxurious. The hotel is right in the center of town so it is perfect for rambling around Keene. Free breakfast and free wine/beer in the afternoon! It is owned... More

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Colwen_MGMT, General Manager at The Lane Hotel, responded to this review

Thank you for choosing to stay with us during your recent visit to Keene and for taking the time to review your experience for TripAdvisor. We're pleased to hear that you and your party were delighted by our luxurious facility, comfortable accommodations, and convenient downtown location. We value your business and hope you'll make us your home away from home... More

New York City, New York
Top Contributor
95 reviews 95 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 27, 2014

The hotel is in a perfect location, situated right in the center of town. The place is very nice and the room was very comfortable HOWEVER there should be a mini-fridge in the room since there is no room service and places in the neighborhood close relatively early. The services booklet says it can be requested but when I mentioned... More

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Portland
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 16, 2014

Everything about this place is lovely! The friendly staff and the GORGEOUS rooms! I had one with a great view of the street, which is charming with a gazebo and and old fashion hometown feeling. Loved the decor- the bed was super comfortable lots of pillows and tall- good thing I am tall. Floor to ceiling windows add to the... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at The Lane Hotel, responded to this review

Thank you for choosing to stay with us during your recent visit to Keene and for taking the time to write such a thorough review of your experience for TripAdvisor. We're pleased to hear that you enjoyed Keene's charm and our wonderful staff and facility. We value your 5-star recommendation to fellow travelers and look forward to hosting your next... More

Cincinnati, Ohio
Top Contributor
79 reviews 79 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 12, 2014

Stopped in this little town on our way somewhere else and discovered the most beautiful little town. When we pulled in we were charmed by the town, in the Gazebo in the center of town music was being played and people were walking around the square. We checked into The Lane Hotel and went to our beautiful rooms. They were... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at The Lane Hotel, responded to this review

Emilyan, Thank you for choosing to stay with us during your recent stopover in Keene. We're happy to hear that you enjoyed the quaint charm of Keene and your stay at The Lane. We value your business and look forward to hosting your next visit to the area. Best, Alex Bates, GM More

Asheville
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 29, 2014

The management has done an excellent job of refurbishing the rooms if ours was a typical example. It is an added perk to be able walk a block or two for a variety of tasty restaurant choices and less than a block for specialty coffee.

Was this review helpful? Yes 2
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Additional Information about The Lane Hotel

Address: 30 Main Street, Keene, NH 03431
Location: United States > New Hampshire > Keene
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Lane Hotel 3*
Number of rooms: 40
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Also Known As:
e f Lane Hotel
e f Lane Keene

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