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Courtyard Keene Downtown

3.0 of 5 75 Railroad Street, Keene, NH 03431
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Certificate of Excellence 2014
Courtyard Keene Downtown
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Courtyard Keene Downtown
Courtyard Keene Downtown
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222 reviews from our community

Traveler rating
    101
    95
    23
    2
    1
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70
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Connecticut
Top Contributor
62 reviews 62 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Visited again and I still feel this hotel has the best location in Keene. You are literally right behind Main St. and you walk to all the restaurants there. Our room this time was a king with pullout sofa. Good for an adult traveling with a child. They are trying to be conservative with the water usage but I felt... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The positives are that the staff are friendly and the rooms are clean. Downsides were that we could hear a lot of noise from the upstairs guests and from the hallway. In addition, a bridal show event took over the lounge/breakfast area on Sunday morning when we were hoping to have an opportunity to lounge around, read the newspaper and... More 

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Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Dear JMHNH, Thank you for staying with us at the Courtyard in Keene. As we pride ourselves on providing the best guest experience possible, I am disappointed to hear that we failed to deliver this during your stay with us. I sincerely apologized for any inconvenience the Bridal Show had caused, and hope that we were able to make it... More 

Syracuse, New York
Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

As mentioned in other posts the parking for this hotel is around the back of the hotel. You are able to park and unload at the front door and they let us stay there for about twenty minutes while we checked in. The rooms are very clean and comfortable and the wifi was good. They do provide a breakfast menu... More 

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Middle Village, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel. The staff was very accommodating. We needed an early check in and late departure and they were able to provide both without any problems. The room was very clean and the accommodations were good. Two small complaints: We weren't able to regulate the temperature in our room. Crazy to say, but with outside temps of 9 degrees,... More 

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Foxboro, Massachusetts
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have a timeshare close to Mt. Snow, yet when we arrive a night early to start the day closer to the mountain, we always stay here. Yes there are many accommodations minutes from the mountain yet we don't receive the same service. OK adding to my Marriott points does help also. Yet is it worth the hour + drive.... More 

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Methuen, Massachusetts
Top Contributor
75 reviews 75 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed overnight for business and I was quite disappointed with the parking situation. It was a bit inconvenient for me to unload my bags and park a bit away from the entrance to the hotel. One good thing was is that I was able to park in front of the hotel in their "loading zone" to unload my luggage.... More 

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Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Dear Guest, Thank you for your recent review of our hotel. I am glad you found the staff to be friendly and the location convenient and close to downtown. I do understand your concerns regarding the parking and we have considered alternative options, including enclosing the parking lot and having guests pay to park; however we felt that we would... More 

Tokyo, Japan
Top Contributor
118 reviews 118 reviews
87 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My sincere appreciations to the hotel staffs and the customers who shared moments with me for electonic piano plays in the lounge! Excellent stay - I would never have anticipated a piano in the lounge at Courtyard hotel: I've stayed at Courtyard hotels in California, Indiana, Kansas, Nevada, South Dakota, Washington, Wisconsin and Japan in the past several years...this one... More 

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Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Dear guest, Thank you for staying with us at the Courtyard in Keene! We're happy to hear that we made an impact on your visit. We pride ourselves on our excellent customer service and truly appreciate the recognition! Come see us again! Best, Alex Bates, GM More 

1 review
5 of 5 stars Reviewed December 16, 2014

I stayed two nights and I will have to say it was a home away from home! Marissa was here both nights and was fun to talk too, so helpful and friendly! On my last night I had a craving for Chinese food. It was after 10pm but Marissa and AJ called around to find a place open and have... More 

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Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Dear Heidi, We’re happy to hear that we’ve exceeded your expectations here at the Keene Courtyard. We strive to provide our guests with everything they need to ensure a comfortable stay and we appreciate you taking the time to share your experience with us. We will certainly pass your compliment along to Marissa and AJ. Thank you, and come see... More 

Boston, Massachusetts
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 16, 2014

This hotel was recommended by a friend and we were not disappointed. The person who checked us in was friendly and pleasant, even offering to help us find a restaurant for dinner. The location couldn't be better for visiting Keene, right in the center of town but set back from the main street. The room was nice and big, very... More 

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Boston, Massachusetts
Top Contributor
84 reviews 84 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 15, 2014

We stayed for one night and we were very impressed with the hotel. Our room with a King bed was very spacious and the bed was very comfortable. I really appreciated that they offered pillows with different firmness levels, too. The front desk people were very friendly and check in was a breeze. The hotel is located just a few... More 

Was this review helpful? Yes
Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Dear Guest, We’re happy to hear that we’ve exceeded your expectations here at the Keene Courtyard. We strive to provide our guests with everything they need to ensure a comfortable stay, and we truly appreciate you taking the time to share your experience with us. Thank you, and we hope you'll visit us again in your future travels! Sincerely, Alex... More 

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Additional Information about Courtyard Keene Downtown

Address: 75 Railroad Street, Keene, NH 03431
Location: United States > New Hampshire > Keene
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Keene Downtown 3*
Number of rooms: 100
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Also Known As:
Courtyard Keene Downtown Hotel Keene

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