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Courtyard Keene Downtown

3.0 of 5 75 Railroad Street, Keene, NH 03431
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Courtyard Keene Downtown
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Courtyard Keene Downtown
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228 reviews from our community

Traveler rating
    102
    98
    25
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    1
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72
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clearwater, Florida
Top Contributor
118 reviews 118 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars NEW

Don't be too hard on this hotel, it is a very solid option with a great location and more than adequate amenities. We only stayed one night, as we were looking to shorten our drive back to Hartford to fly back home to Florida. The hotel location is great just a short walk to downtown and everything about the hotel... More 

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Albany,Ny
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night while visiting our son. This was a great location two blocks from his main street apt and one block from the hub of restaurants, bars and shops. The room was spotless with a king size bed, a couch, refridge, and coffee maker. Downstairs was a breakfast/ lunch bar which served Starbucks Coffee. The staff... More 

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Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Dear Fleetfeat, Thank you so much for all of your kind words! We are truly happy to hear that we were able to provide you with such a memorable stay. We hope you'll choose us once again when your travels bring you back to the Keene area! Take care. Best, Alex Bates, GM More 

Boston
Contributor
18 reviews 18 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for business. Very nice and clean. Great Keene location. Block off Main St. Walking distance to lots if great restaurants, pubs, coffee shops, etc. Really awesome Natural Food grocery store a few feet away also. Very nice staff. Free parking.

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North Providence, Rhode Island
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel location was great. The room we had was the King Suite with Jacuzzi and it was nice and clean. The shower water pressure was good. The Free Wi-Fi was nice.The front desk people were pleasant. Our only complaint was the parking situation. There is a small parking lot on the east side of the building but it is... More 

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Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Dear Dan and Heide, Thank you so much for the great review, I am happy to hear that you liked the hotel and it's location! I do understand that the parking can be a little remote if you are not able to find a spot in the main parking lot; although we do have plenty of spaces in our 'overflow... More 

Beverly Hills, California
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I, along with one of our adult children have visited Kenne 6 or so times in the last 18 months. It is clean, and well located if a bit boring.. As for customer service....forget it. I made a point of reviewing this hotel before and despite management promises to the contrary, have no grasp on customer service.... More 

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Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Dear Ellebud, Thank you for taking the time to share your experience with us. I have read your comments and hope you'll accept my sincere apology regarding the customer service while you were staying with us. We strive to provide the best guest experience possible, and I am very dissapointed to hear that we failed at this. If you would... More 

MA
Top Contributor
147 reviews 147 reviews
20 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A great place for business trips. I suspect families with kids might like it, and it does have a fitness room and an indoor pool. Pros. A national chain that you can earn points. Central location a block off main street. Comfortable bed mattress with high count bed sheets, free wifi, friendly staff, food and lounge on-site and nearby, generally... More 

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Connecticut
Top Contributor
65 reviews 65 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Visited again and I still feel this hotel has the best location in Keene. You are literally right behind Main St. and you walk to all the restaurants there. Our room this time was a king with pullout sofa. Good for an adult traveling with a child. They are trying to be conservative with the water usage but I felt... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 22, 2015

The positives are that the staff are friendly and the rooms are clean. Downsides were that we could hear a lot of noise from the upstairs guests and from the hallway. In addition, a bridal show event took over the lounge/breakfast area on Sunday morning when we were hoping to have an opportunity to lounge around, read the newspaper and... More 

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Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Dear JMHNH, Thank you for staying with us at the Courtyard in Keene. As we pride ourselves on providing the best guest experience possible, I am disappointed to hear that we failed to deliver this during your stay with us. I sincerely apologized for any inconvenience the Bridal Show had caused, and hope that we were able to make it... More 

Syracuse, New York
Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 18, 2015

As mentioned in other posts the parking for this hotel is around the back of the hotel. You are able to park and unload at the front door and they let us stay there for about twenty minutes while we checked in. The rooms are very clean and comfortable and the wifi was good. They do provide a breakfast menu... More 

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Middle Village, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 17, 2015

Very nice hotel. The staff was very accommodating. We needed an early check in and late departure and they were able to provide both without any problems. The room was very clean and the accommodations were good. Two small complaints: We weren't able to regulate the temperature in our room. Crazy to say, but with outside temps of 9 degrees,... More 

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Additional Information about Courtyard Keene Downtown

Address: 75 Railroad Street, Keene, NH 03431
Location: United States > New Hampshire > Keene
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Keene Downtown 3*
Number of rooms: 100
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Also Known As:
Courtyard Keene Downtown Hotel Keene

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