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All 6 Keene hotels

Courtyard Keene Downtown

3.0 of 5 Hotel   |   75 Railroad Street, Keene, NH 03431
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86%
Ranked #2 of 6 hotels in Keene
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
jkgoldy Needham, Massachusetts
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151 people have reviewed this hotel

Traveler rating
    74
    57
    18
    2
    0
See reviews for
50
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29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
Needham, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My family stayed at the Courtyard Marriott this weekend while my daughter had a party in the hotel. The location was great. We were able to walk Downtown for both dinner and lunch which made things very easy. The room was clean and spacious. The staff was very friendly and helpful. Although we never went into the pool it looked... More

Was this review helpful? Yes 1
Boston, Massachusetts
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Marriott never lets me down they did it again……I don’t think I could ever get sick of staying at Marriott this place is amazing I think what keeps me from coming back is the fact the staff is soo good I love Marriott. The hotel it always clean the staff is sooo helpful and beyond nice they go out of... More

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Thank you for your loyal Marriott patronage and for your recent stay with us. We're happy to hear that our staff was able to accommodate your needs and that you took advantage of our convenient downtown location to explore Keene. We appreciate your 5-star recommendation and look forward to hosting your next visit to Keene. Best, Alex Bates, GM More

Ravenna, Ohio
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room is spacious, clean and comfortable. Thermostat is quiet. Range of TV channels acceptable. Room has a small fridge but no microwave or safe. Location is walking distance to downtown and parking is free. Downsides are that the exercise room is small with no fans. You can purchase grab and go items and limited hot foods at breakfast and dinner... More

Was this review helpful? Yes 1
Boston, Massachusetts
Senior Contributor
33 reviews 33 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I loved the Courtyard Keene Downtown. It lived up to what you expect from a Marriott property. The location was ideal as everything was within walking distance. The whole point of my staying there. The staff was friendly. The coffee good. I took advantage of the bistro for dinner (recommend the burger!) and breakfast (the breakfast taco is excellent!). If... More

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Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Thank you for your recent stay and for taking the time to review your experience for the TripAdvisor community. I'm happy to hear that you enjoyed our location, staff, and amenities. We appreciate your recommendation and look forward to hosting your next visit to Keene. Best, Alex Bates, GM More

Bridgewater, New Hampshire
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2014

I have stayed at this Courtyard a number of times. Great location in downtown Keene. Steps away from dining and shopping. The staff is friendly and the rooms are clean and spacious. Beds are very comfortable. I do not find the dining and bar area appealing. It is very large with and not a welcoming environment. Feels like a big... More

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Springfield, MA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 22, 2014

I stay at courtyards over 50 nites a year. This location is same as the rest, except for the following: 1. Wood floors, and No sound/vibration insulation in the floors. You will hear the sound and vibration of every footstep above you, every noise (drop something on floor, turn on TV, walk to bathroom, walk to window, walk to door... More

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Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Thank you for your recent stay with us and for offering important feedback. I sincerely apologize for your unsatisfactory experience at our hotel. I understand the importance of a good night's sleep to a comfortable stay and we strive to provide you with a peaceful environment in which to relax and enjoy your stay and I apologize that we failed... More

Walpole, NH
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed February 19, 2014

In the heart of downtown Keene it's nice to have the option of the predictable Marriott experience. There are reasons why corporations have loyal customers and Marriott (almost always) gets it. The Marriott Courtyard in Keene is not exception. The hotel is predictable in comfort, the public spaces are inviting and friendly. They have a pool which is certainly popular... More

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Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Thank you for your recent stay with us and for taking the time to review our hotel. I'm pleased to hear that you had a comfortable stay and that you've recommended us to the TripAdvisor community. Thank you for your feedback and we hope to host your next visit to Keene. Yours in hospitality, Alex Bates, GM More

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed February 18, 2014

My husband and I stayed here, when it was brand new a few years ago, and had a very nice experience. However, we went back recently with our children, and it was not as nice. Trying to find parking in the lot was difficult. It was a weekend, but nothing major was going on. The room was clean, but it... More

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Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Karen and Brian, Thank you for taking the time to offer feedback regarding your recent stay at the Courtyard Keene Downtown. I apologize that your visit was not satisfactory. You're valued customers and I know you have stayed with us in the past and I'm disappointed that this stay did not live up to the last, or your expectations. I... More

Websterville, Vermont
1 review
5 of 5 stars Reviewed February 12, 2014

The staff gave exceptional service and special attention to all of the guests at my son's recent wedding. The dining room was set beautifully. Many compliments on the guests rooms as well. Walking distance to many local establishments are an added bonus for a weekend stay. Can't say enough nice things about the staff, so thoughtful and attentive and patient.

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Colwen_MGMT, General Manager at Courtyard Keene Downtown, responded to this review

Nancy, Thank you for reviewing your experience at our property. I'm happy to hear that our customer service contributed to your outstanding experience at your son's recent wedding. I will pass your compliments along to the staff; we appreciate the feedback. Best, Alex Bates, GM More

honesdale
2 reviews
4 of 5 stars Reviewed February 9, 2014

This is a newer property with the usual Courtyard layout. The downtown of Keene is very close by. Parking is free and a bit of a walk. Room was good with very little noise. Staff was attentive. Fitness center small- 2 treadmills, elliptical, trainer and recumbent bike. All seemed to be in good working order.

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Additional Information about Courtyard Keene Downtown

Also Known As:
Courtyard Keene Downtown Hotel Keene
Courtyard Keene Downtown Hotel
Address: 75 Railroad Street, Keene, NH 03431
Phone Number:
Location: United States > New Hampshire > Keene
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Keene
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Keene Downtown 3*
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