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TownePlace Suites Gilford

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14 Sawmill Road, Gilford, NH 03249
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TownePlace Suites Gilford
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128 Reviews from our TripAdvisor Community

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Traveler rating
    86
    31
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hancock, New Hampshire
Level Contributor
111 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here two nights in April for a conference at the Margate. Room was clean and comfortable. The front desk staff was very helpful and accommodating and kind; one kind lady even helped me unzip my dress since I couldn't get it myself! Hotel was dog friendly and while I didn't bring mine, I enjoyed seeing other people's pets. The... More 

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Pittsford, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 4, 2015

We recently spent a weekend here and the entire staff was terrific - helpful, thorough, considerate ; our room was spotless; breakfast was wonderful - plenty of time and selection and variety (even make-your-own waffles!). Could use some more signage to be able to find the entrance in the dark, but once we found it we hated to leave. Thanks!

Was this review helpful? Yes 1
Dots039, Manager at TownePlace Suites Gilford, responded to this review

Thank you for writing us a review, we appreciate guest feedback and look forward toseeing you again in the future More 

Hudson, New Hampshire
1 review
5 of 5 stars Reviewed March 18, 2015

Its a perfect location when you are planning to ski. The breakfast was GOOD! We forgot the skiing gloves at the room, and realized it 3 weeks later. When I called the hotel, they found them right away and shipped the same day! Thank you!

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DOTTOD9, Manager at TownePlace Suites Gilford, responded to this review

We are delighted you enjoyed your stay and experience our amazing staff. Thank you for writing us a review. More 

Pennsylvania
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 18, 2015

I can't say enough good things about this hotel after staying 5 days on a ski race weekend at Gunstock. I don't stay in Marriott TownePlace Suites very often and I came away with a pleasant surprise from the friendly and accommodating well trained staff to the excellent upkeep and maintenance during a very snowy and icy weekend of weather.... More 

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DOTTOD9, Manager at TownePlace Suites Gilford, responded to this review

Thank you for taking the time to write us a review, we were delighted to host all the racers and am delighted that you enjoyed your stay. Based on feedback like yours TownePlace Suites by Marriott is making a change to their breakfast and fried eggs and sausage are being added in the near future in addition to the waffles.... More 

tewksbury, ma
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed March 1, 2015

However they train their staff, they are successful. Everyone from the front desk to the breakfast server were polite, helpful and friendly. The facility was immaculate and everything worked. We spent this past weekend with our daughter, son -in-law and grandson. Our rooms were across from each other. The rooms were very clean. The common areas were also very clean.... More 

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DOTTOD9, Manager at TownePlace Suites Gilford, responded to this review

Thank you for writing us a review. we always appreciate feedback from our guests. We have a great team who care about the hotel and I am glad that you were able to see it and enjoy your stay. We look forward to seeing you again in the future. More 

rhode island
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed February 25, 2015

Stayed here for 3 nights just before christmas. Hotel is very clean and the staff are wonderful. My daughters love swimming and the pool was nice enough. While we were there the pool pump broke so pool had to be closed. An employee named joe made it a point to tell us that he would try to have it fixed... More 

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DOTTOD9, Manager at TownePlace Suites Gilford, responded to this review

We are delighted your enjoyed your stay. We have a great team who cares about our guests. More 

Lakeville, Massachusetts
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 20, 2015

Hotel staff was very friendly. I called 40 minutes to arrival & a room was ready. Exceptionally clean. Had everything we needed including toiletries. Great breakfast. Comfortable beds. Lots of attention paid to detail. Very close to Gunstock. Easy check out. Staff so helpful. Absolutely would stay again if I was in the area.

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DOTTOD9, Manager at TownePlace Suites Gilford, responded to this review

Thank you for writing a reveiw, We are glad that you enjoyed your stay. More 

Boston, MA
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed February 16, 2015

What a dump! Stay away: the management is exceedingly cheap and stuff is rude. I stay in this hotel after skying on Gunstock Mountain. Bad idea: it does not have a hot tub (could not believe for Marriott brand) and water in the pool has been stone-cold (management is saving money on everything) so nobody dare to use it after... More 

Was this review helpful? Yes 1
Dots039, Manager at TownePlace Suites Gilford, responded to this review

The indoor pool is heated to 82 and during the winter at times with back to back snow storms it is difficult to maintain the lobby; I apologize that we did not keep up to your expectations with the lobby. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 17, 2015

I was a walk in guest who got an amazing rate for am immaculate room, with impressive guest service from Host Brianna. The rooms are completely updated and I needed a quiet night of respite. They pay attention to details. All nooks and crannies are clean and the beds and updated linens are comfortable. Strangely felt I was having a... More 

Was this review helpful? Yes 2
Dots039, Manager at TownePlace Suites Gilford, responded to this review

Thank you for taking the time to write us a review, we always appreciate the feedback. Bree is one of my best and I am delighted to hear that you had an enjoyable stay and we look forward to seeing you again. More 

Bedford, Massachusetts
Level Contributor
1 review
2 of 5 stars Reviewed December 1, 2014

We booked a king room with a pull out sofa for our adult daughter. The sofa bed overlapped and touched the king bed, so it was quite an athletic endeavor to get up and go to the bathroom. The mattress was thin on the sofa bed, and she had a bar in her back all night. We had stayed at... More 

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DOTTOD9, Manager at TownePlace Suites Gilford, responded to this review

Thank you for giving us a review. We appreciate feedback from our customers. During Thanksgiving with all the power outages the hotel was as you said a zoo. We were delighted to have electricity and allow many to stay with us until their power was restored. More 

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