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Holiday Inn Express Durham

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2 Main Street, Durham, NH 03824 (Formerly Hotel New Hampshire)
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Holiday Inn Express Durham
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Holiday Inn Express Durham
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101 Reviews from our TripAdvisor Community

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Traveler rating
    28
    41
    19
    4
    9
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37
15
10
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (101)
  • Mar-May only
    (23)
  • Jun-Aug only
    (38)
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    (14)
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Boston, Massachusetts
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent the night in one if the largest suites I have seen at a Holiday Inn or Express. The rooms were clean and quiet. AC was a little less effective than we would have liked. Front top desk clerk was quite helpful.

Was this review helpful? Yes
HIEDurhamManager, Front Office Manager at Holiday Inn Express Durham, responded to this review

Hello Bos2traveler, Thank you for taking the time to give us feedback in regards to your stay. I'm glad to hear you enjoyed our King Suite, it is very spacious and relaxing. Our front desk attendants go above and beyond to ensure each guest enjoys all aspects of their stay with us. On another note, I am sorry to hear... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015

I spent a week here and got to know the HIE and the town of Durham fairly well. I am amazed that for a college town there are so few places to stay. I am glad that I found this hotel via TripAdvisor and chose to stay here. It is close to campus where I worked, and the hotel's proximity... More 

Was this review helpful? Yes
HIEDurhamManager, Front Office Manager at Holiday Inn Express Durham, responded to this review

Hello Aegis930, Thank you for the positive feedback in regards to our property. Thank you for giving our property a chance. I would like to personally apologize for the a/c unit being too loud. This May, we were purchased by a new management company and they have already replaced 20% of the a/c units due to this issue. However, I'm... More 

Uncasville, Connecticut
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 7, 2015

I was giving a presentation at UNH and was planning on driving up the night before. Typically I stay in Portsmouth but saw that Durham now had a Holiday Inn so I thought I would give it a whirl. The staff is extremely pleasant. The woman who checked me in was extremely courteous and welcoming. She also made sure that... More 

Was this review helpful? Yes 1
HIEDurhamManager, Front Office Manager at Holiday Inn Express Durham, responded to this review

Hello Aegis930, Thank you kindly for choosing to stay with us here in Durham. I'm so pleased to hear your interactions with our staff were quite pleasant, as we strive for excellence in guest relations. We hope that you stay with us for all future presentations at the University of New Hampshire, as we are within walking distance. Thank you... More 

Allentown, Pennsylvania
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed April 21, 2015

If you are visiting the University of New Hampshire, you can't beat the location of the Holiday Inn. You can walk to the campus. The hotel is basic, the staff is very nice and helpful, breakfast is good, cookies, apples and coffee available in lobby. We come here every time we are in the area and are never disappointed

Was this review helpful? Yes
HIEDurhamManager, Front Office Manager at Holiday Inn Express Durham, responded to this review

Hello Judy L, Thank you for being such a kind and loyal customer of ours, it's appreciated. The location of our property is convenient, near UNH, highways, and the beautiful NH seacoast. I'm pleased to hear you enjoyed our amenities as well as our accommodating staff. We enjoy feedback from our guests, as we take your experience at our property... More 

Conway, New Hampshire
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 19, 2015

We booked this hotel because it was close to downtown so we could eat drink and not have to driver far at the end of the night. It was more expensive then what I normally pay in part because of a $50 pet fee. When we arrived at 11:15 pm, all we wanted was to get in bed and sleep... More 

Was this review helpful? Yes 2
HIEDurhamManager, General Manager at Holiday Inn Express Durham, responded to this review

Hello Mike S, Thank you for your review. I understand your frustration with our parking policy here in Durham, it is unfortunate the situation you were put in. Our location at the University of New Hampshire makes parking difficult. Parking is at a premium here in Durham and throughout the town. We have enough parking for 1 vehicle per occupied... More 

Travelers are raving about these Durham hotels

Wolfeboro, New Hampshire
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 13, 2015

Overall, our one night stay at this hotel was fine. Only a few minor complaints. First of all, the shower curtain smelled like a sponge, and that permeated the room. Second, the beds were awful. Old fashioned, spring mattresses. Maybe I've been spoiled lately staying at Marriotts which all have awesome pillow top mattresses, but when I feel a coil... More 

Was this review helpful? Yes
HIEDurhamManager, Front Office Manager at Holiday Inn Express Durham, responded to this review

Hello LakeladyNH, Thank you for taking the time to review our property. I would like to personally apologize for the inconveniences that you have experienced. Anytime you experience an issue, please inform the front desk as we strive to make your day as enjoyable as possible. I'm glad to hear you found our front desk staff accommodating, they are a... More 

Fitchburg, Massachusetts
1 review
3 of 5 stars Reviewed April 7, 2015

Not a wall in this place is undamaged, repairs in room, particularly shower are poorly executed, desk in room was extremely scratched and damaged. Excessive late night noise in corridors. Not a single breakfast bread or pastry was fresh (all stale). Staff were polite - bed was comfortable.

Was this review helpful? Yes
HIEDurhamManager, General Manager at Holiday Inn Express Durham, responded to this review

Hello Bill A, Thank you for writing a review. We very much appreciate all reviews. I want to personally apologize for the issues you encountered during your stay here in Durham. We have a very thorough preventative maintenance program, so I am disappointed in the issues you experienced. I will have my Maintenance Manager look into them immediately. I am... More 

Chester, New Jersey
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 31, 2015

Located very close to the University of New Hampshire campus. The parking lot is shared with parking for a small apartment building adjacent to the hotel. The front desk was friendly and helpful. Our room was clean and smelled clean. Upon entering our room, the sink was right there separate from the toilet and bath tub/ shower which was a... More 

Was this review helpful? Yes
HIEDurhamManager, Front Office Manager at Holiday Inn Express Durham, responded to this review

Hello Irainier, I first would like to apologize that your stay was subpar, we want every stay to be enjoyable and memorable. We truly appreciate your feedback in regards to our property. I'm glad to hear our staff took care of all your needs. The Holiday Inn Express staff would love to ensure all of your visits are outstanding! We... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 20, 2015

Nice, Hotel, reception was great, late arrival and everything was prepared. Room was a standard room with two double beds, everything was clean, everything worked. All expectations were met. It was spring break for UNH, so there wasn't much going on in town, there with my daughter to check out UNH. I really can't speak about anything in the area... More 

Was this review helpful? Yes
HIEDurhamManager, Front Office Manager at Holiday Inn Express Durham, responded to this review

Hello EMS61, Thank you for choosing our property as well as reviewing the services/amenities you were provided. The Holiday Inn Express Staff truly cares for each and every guest that stays with us. We all want to ensure your stay was exceptional and memorable! As for your daughter, I hope she enjoyed the ambiance of the UNH campus, it's a... More 

Los Angeles, California
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed December 22, 2014

We booked this hotel to visit Portsmouth and Maine. We picked it because it is pet friendly and the pet fee is reasonable ($25 a night). The hotel itself is quite charming from the outside, well lit, and cute. It is surrounded by college apartments. Parking was easy. The hotel was clean, smelled good, and basic. It has a flat... More 

Was this review helpful? Yes
HIEDurhamManager, Front Office Manager at Holiday Inn Express Durham, responded to this review

Hello Dateleaf, We are always happy to have you and your pet stay with us. We understand your pet is part of the family, vacations aren't the same without your furry friend! I'm glad you enjoyed the ambiance of our property and its amenities. I am happy to hear you and your family had a chance to enjoy the seacoast... More 

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