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All 8 Concord hotels

Holiday Inn - Concord Downtown

3.0 of 5 Hotel   |   172 North Main Street, Concord, NH 03301
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72%
Ranked #6 of 8 hotels in Concord
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 22, 2011
Deirdre F Montclair, New Jersey
  • Reviews (128)
  • Photos (97)
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  • Room tips (18)
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128 people have reviewed this hotel

Traveler rating
    32
    52
    31
    10
    3
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33
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
There are newer reviews for Holiday Inn - Concord Downtown
See the most recent reviews
Montclair, New Jersey
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 22, 2011 via mobile

Never thought I would be reviewing a Holiday Inn, but the employees were very nice & made our stay pleasant. The Front Desk was welcoming, but even more important, we had an issue with the closet door in our room being off the tracks and mentioned it to an employee who happened to be walking down the hall and it... More

Was this review helpful? Yes
mitch9498, General Manager at Holiday Inn - Concord Downtown, responded to this review

Thank you for your review and I'm glad you enjoyed your stay. Madeline's is great and the best part is that you walk there from our hotel! Thanks again and I hope you enjoyed the wedding. More

Western Massachusetts
Top Contributor
52 reviews 52 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 19, 2011

I am a repeat guest, and each and every time I am impressed with the friendly, helpful staff. The rooms are fine ... the superlative service makes the difference

Was this review helpful? Yes
mitch9498, General Manager at Holiday Inn - Concord Downtown, responded to this review

Thank you for the review and for choosing to stay with us each time you find yourself in Concord. Looking forward to having you as our guest again soon. More

st. johns
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 29, 2011

We really enjoyed our stay, the rooms were clean the staff were great and the manager who we met at the weekly customer reception went out of his way to help us with maps and directions. It is nice to meet someone who truly wants you to enjoy your stay. My only regret is that we couldn't stay longer.

Was this review helpful? Yes
mitch9498, General Manager at Holiday Inn - Concord Downtown, responded to this review

So glad you had a good stay and I enjoyed meeting you at our weekly Manager's Reception, where we invite all of our overnight guests down for a drink and some light refreshements every Wednesday night from 5:30-7:00pm. More

Boston, Massachusetts
Top Contributor
50 reviews 50 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 26, 2011

I did not have high expectation when I booked my room here, but was left very impressed! the front desk was always very helpful, and we had no problem checking in early. When we checked in, we were immediately given coupons for 2 free food or beverage items from the gift shop (which is great, because we always end up... More

Was this review helpful? Yes
mitch9498, General Manager at Holiday Inn - Concord Downtown, responded to this review

Thank you for the review and I'm glad to hear that you enjoyed your stay. We give all of our Priority Club members a coupon for 2 food or beverage items in our gift shop as our "local extra". I'm happy to hear that you enjoyed that amenity. I hope to have the opportunity to return. Thanks again! More

Sussex, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 19, 2011

I don't usually write reviews, but I feel that this is an exception. My husband & I were trying to get to Maine to stay the night, as we were on a motorcycle trip through Vermont and New Hampshire and we wanted to get closer to home in New Brunswick, but due to driving in a torrential downpour for 2... More

Was this review helpful? Yes 1
mitch9498, General Manager at Holiday Inn - Concord Downtown, responded to this review

Thank you for the review. Glad you had a good stay and were able to get out of the rain. More

zurich
Top Contributor
52 reviews 52 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 12, 2011

A nice hotel to stay at when passing through the area. The rooms appeared to be recently updated making it a good deal for the price. Service was friendly and there was free WiFi in the room. One downside, there was not restaurant for breakfast on site though it was offered via room service. However, several places for breakfast were... More

Was this review helpful? Yes
mitch9498, General Manager at Holiday Inn - Concord Downtown, responded to this review

Thank you for your kind words and for staying with us. I'm sorry to hear that you were not able to enjoy our restaurant for breakfast. We have a restaurant on-site, Nonni's Italian Eatery, which serves a traditional breakfast seven days a week (M-F 6:30am-9:30am and Sa-Su 7am-10am). Sounds like you visited Siam Orchid for dinner. They do have great... More

Burleson, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 16, 2011

Big, spacious room and very clean! The hotel was extremely nice, and the only one that my husband booked on our trip across the Eastern United States...I told him that he did "good"! These are the most comfortable beds around...in fact we almost missed check out time, because we all wanted to sleep longer in them!! LOL This is the... More

Was this review helpful? Yes
mitch9498, General Manager at Holiday Inn - Concord Downtown, responded to this review

Thank you for your kind words and for staying with us. We look forward to having you back soon. More

Boston
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 19, 2011

Every part of this hotel is is old, broken, in disrepair. Very disappointing for a Holiday Inn, which normally have a better standard. However the staff was very helpful and charming. The bathroom's fan would not shut off, and ran all night. The pool was stained, and looked terrible. The furniture and carpet was stained. I really like Holiday Inns,... More

Was this review helpful? Yes
mitch9498, General Manager at Holiday Inn - Concord Downtown, responded to this review

Thank you for your feedback and for taking the time to post a review of your stay at our hotel. We are presently in the process of planning our next line of improvements to the hotel and your feedback is helpful. Painting the pool, getting new carpet in the lobby (we just replace the carpet in all of the guestrooms... More

Southampton MA
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 13, 2011

First we asked the front desk for a room in the back. The person checked into it and said all the rooms on that floor face the back. Not so! and they gave us a room facing the front. Next the air conditioner did not work and we had to move to another room. In the morning when taking a... More

Was this review helpful? Yes
mitch9498, General Manager at Holiday Inn - Concord Downtown, responded to this review

First, let me thank you for taking the time to write a review of our hotel. I would like to apologize for the inconvenience that you experienced during your stay with both our staff and the physical product of our hotel. I would welcome the opportunity to speak with you so that I could get more specifics about your stay... More

maine
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 23, 2011

Booked hotel through hotwire. It was great. Ate at the restaurant and enjoyed it. Beds were very comfortable, and room was clean. Desk staff was very nice. HOWEVER, for the first time ever in my life, I left something behind at the hotel. I was traveling with 3 other family members and one of them had reminded me to get... More

Was this review helpful? Yes 1
mitch9498, General Manager at Holiday Inn - Concord Downtown, responded to this review

We were finally able to track down the earrings and have shipped them to this guest. Glad you enjoyed our hotel otherwise and even more happy that you have your grandmother's earrings back. We hope to see you again soon. More

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Additional Information about Holiday Inn - Concord Downtown

Address: 172 North Main Street, Concord, NH 03301
Phone Number:
Location: United States > New Hampshire > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn - Concord Downtown 3*
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Also Known As:
Holiday Inn - Concord Hotel Concord
Concord Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Concord Hotel's Guests Make Most of Downtown Location Situated in the heart of New Hampshire's capital city, this Holiday Inn® Concord hotel's location on Main Street is ideal for all travelers. Not only is the hotel just steps from the city's culturally rich downtown, but it is close to many businesses, as well. You can find a number of companies and institutions in Concord, NH. The hotel's business guests appreciate their proximity to Concord Hospital, the UNH School of Law, St. Paul's School, New Hampshire Technical Institute and PSNH/Bow Power Plant. The hotel is close to I-93 and I-89, making longer commutes easier for the hotel's business travelers. In Concord, NH, make it a point to look up and observe the historic architecture and landmarks throughout downtown. The cultural influence carries through to the restaurants, shops and pubs and creates a one-of-a-kind experience in downtown Concord, NH. The hotel's visitors also enjoy the beauty created by the fall foliage and the winter snow. In fact, patrons can travel just 18 miles to go to Pats Peak for excellent skiing, snowboarding and tubing. The Holiday Inn® Concord Downtown hotel provides our guests with convenient amenities like free wireless Internet access. EJ's on Main offers guests fantastic cuisine, while the indoor pool, sauna and whirlpool offer refuge from the winter cold or a long day. Stay with us for a unique visit to Concord's city center. ... more   less 
Number of rooms
122

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